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Read what people are saying
about Precision Garage Door

Precision Garage Door of Indianapolis
has received 9642 reviews, averaging 4.96 Stars:
Review:

Excellent service and courtesy. It cost more than we originally thought, but the door needed things than just the springs, given it's age. James explained things very well. Our dog liked him too.
Ron & Melinda Van Leer
James V Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

ARRIVED EARLY AND SOLVED MY PROBLEM IMMEDIATELY. THANKS. 5 STAR . THIS WAS A FOLLOW UP ON NEW GARAGE DOOR OPENER AND DOOR REBUILD
Roger Ott
Eric Service Provided:
Garage Door Repair
Technician:
Review:

Great job. Very timely and professional. We will use again.
Julie Clarke
Nick Z Service Provided:
Garage Door Repair
Technician:
Review:

Garage door wouldn't open. Called Precision and was impressed by the phone service and fast availability of a technician. Andrew came out and quickly diagnosed the issue (finding broken parts) and explained my options. I opted for a new garage door opener. Andrew was friendly, professional, and performed good work. He made sure I didn't have any questions prior to leaving. All this with the heat index over 100! Never had a garage door service before, so I cannot comment on pricing, but the experience was definitely top notch. I'd recommend them to friends and family if in need of garage door service.
Jay
Andrew Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very professional, kept me up to date on repairs, quick response.
Sue Bowers
Mike F Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Had an appointment for Wednesday however I received a call today (Monday) that they had a cancellation. Took this opportunity and Tech Michael arrived on time fixed spring and door was working immediately. Could not ask for more. Repeat customer and will call again. Thanks Michael. Jon & Judy
Jon Layton
Mike F Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Timely courteous and knowledgeable I would highly recommend your company
Charles Scott
Nick Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Andrew did a great job, he was very efficient and informative as to the problems that I was having with my old opener. I was very happy with his work and the finished product.
Michael Zunk
Andrew Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Nick was amazing. He arrived promptly in the timeframe given. He was very informative, giving me several different options. He was very thorough and cleaning up after himself. I would highly recommend!
Jordan Phillips
Nick Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Recently bought a new house and Overhead Doors had recently replaced the original garage door. Hence we called you. Tyler did an excellent service call. Very friendly and professional. Would not hesitate to call again.
Don Fryling
Tyler G Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Mike arrived promptly and fixed our garage door opener quickly! He was extremely courteous and friendly.
Jessica Perrin
Mike F Service Provided:
Garage Door Opener Repair
Technician:
Review:

The serviceman arrived promptly, was very congenial and explained the repair recommendation very thoroughly. The repars were completed very quickly, and the cost was reasonable. I would definitely use this service again and recommend it to others.
Shirley Mills
James V Service Provided:
Garage Door Repair
Technician:
Review:

Speedy service and knowledgeable techs. I have used Precision before and will again as the need arises. Thanks!
Stephen Gass
Nick Z Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Precision was able to offer same day service at a time that fit my schedule. Mike the technician was professional, knowledgeable and completely explained what needed to be repaired and why. Mike went above and beyond in his repair of our garage door and answered all of my questions. It was a pleasure to have him as a technician.
Jennifer Finnegan
Mike F Service Provided:
Garage Door Repair
Technician:
Review:

Was awesome service. They showed up on time was very professional. They showed me the problems and fixed it right away. Was 100% satisfied.
Steven Stansberry
Andrew Service Provided:
Garage Door Repair
Technician:
Review:

Technician was very polite and performed a very detailed inspection of the issue. Installation appeared to go quick and painless. Completely satisfied with the final product. Customer Service could use work but it did not affect my overall satisfaction of the work performed.
John Borel
Mike F Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Thanks! Fast Friendly Service!
Kita
James V Service Provided:
Garage Door Repair
Technician:
Review:

Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
John May
Ben H Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mike was on time and pleasant. He quickly deduced the problem and fixed my garage door. I also mentioned that my remotes are not working well and he suggested some new ones that he setup to work with my garage doors. My wife and I love the new remotes! Thank you Mike for the excellent work and great suggestions.
Sam Simpson
Mike F Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

5 stars here! Very prompt, informative, polite and so easy to work with . And I felt very safe with this work person in my home. James was very professional at all times and I would recommend this company to anyone.
Susan Spencer
James V Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We called Precision in Indianapolis Tuesday evening for a repair. They were able to get us scheduled first thing Wed. morning. Kevin (the tech) called Wed morning to be certain the time still worked for us. He arrived when he said he would, in uniform with his name on it, and introduced himself. He kept us informed of what he would be doing. Kevin clearly stated what would be needed to get garage door functioning again. He laid out what needed to be done to get door functioning and the price. He also quoted on other things that may be an issue, but never pressured us. Kevin was straight forward, kind and made the repairs in a timely manner! Thank you!!!
E.Davis
Kevin U Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician (Nick) called and arrived within appointment window. Explained multiple issues with door and various options to repair - necessary to recommended. Completed requested work timely and effectively. Pricing was somewhat higher than expected (several years since I had garage door repairs done) but fair given timing and need for quick repairs.
Gary T
Nick Z Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our technician introduced himself and explained things throughly. I appreciated the quick turn around time from calling to having the problem taken care of.
Kristen Hall
Nick Z Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Kevin was awesome! He took the extra time to explain the issues I was having with the garage door. He then proceeded to give me a number of options that would best fit my budget and needs. He was very knowledgeable with questions I had and provided honest answers. He went ABOVE AND BEYOND what I expected. He made sure we were able to get the garbage can out of the garage in time for pick up! If anyone in our neighborhood has a garage door issue or needs repair, Precision will be my suggestion for quality and honest service that goes above and beyond. ASK FOR KEVIN!
Staci Treasure
Kevin U Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Saw your web site and was impressed with comments from prior customers. Mike the service rep. was excellent. Efficient and knowledgeable.
Robert Wilkinson
Mike F Service Provided:
Garage Door Repair
Technician:
Review:

Precision send a technician to our home within hours of our call. Our service technician (Nick Z.) was outstanding! He was polite, friendly, professional yet personable, and very knowledgeable! He replaced our broken springs serviced other existing parts of our door. it works great now and operates more quietly than before. And he reprogrammed our remotes which now work better! Nick also made sure I got the (Veterans) because of my prior military service. I definitely recommend Precision : )
Richard North
Nick Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Joel did a fantastic job. He was very professional, explained all the options for the repair and did a fantastic job explaining why he recommended the services he did.
Jeffrey Riggle
Mike F Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Same afternoon service! Andrew was friendly, fast and efficient.
Terry Cudahy
Andrew Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

They came out on time, replaced what was needed and was done within an hour.
Dean Scott
Vladimir Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Andrew solved the issue and did great job.
Janice Worth
Andrew Service Provided:
Garage Door Repair
Technician:
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