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James V

James V
Service Technician
Reviews: 157
Average: 4.99 stars
James V has received 157 reviews, averaging 4.99 Stars:
1 2 3 4 5

James V's Bio:

James was born and raised in Alexandria, IN. He attended Ball State University and earned his degree in Public Relations. James enjoys spending time with his family, all forms of Motorsport, or just floating on a boat.

Review:

This was our first time using Precision and we are extremely pleased with the service, quality of work and professionalism that our technician, James V., performed. We called late at night and he was out there first thing the next morning. James took time to do a thorough analysis and presented several options to us. He was fantastic! We will gladly recommend Precision to our friends!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Amazing service! Quality work!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were having difficulties with our garage door opener not working properly. Called Precision Garage Door Service and they sent a technician within 3 hours. Upon arrival the technician inspected the opener and the door. He informed us of the issues with both and offered several options to resolve the issue. The work was completed at that time in a timely and professional manner. The quality of service, product and personnel was excellent. We would highly recommend Precision Garage Door Service for any garage door needs.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

James Vanderbur the Servicec Technician was absolutely AMAZING! From my chat online to schedule for a next day repair, the communication from Precision Door Service, the knowledge and Professionalism of James was REMARKABLE! Will be recommending James and Precision to EVERYONE I come across that needs Garage door services! James gave me all of my options and recommendations with NO pressure. Luckily with all of his Knowledge and Expertise he explained EVERYTHING. We chose the HIGH FREQUENCY Springs as replacements since we use our garage door for Everything. Also upgraded to Nylon rollers with SEALED bearings. Also a few other parts that I believe should have been part of our door installation from ANOTHER company 4 years ago. Thank you James! Because of YOU, Precision Door Service recieves 5 stars on EVERY Level!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Had a little issue with my garage door and I received service on the same day I called. Very helpful and nice! Definitely recommend!

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Service Provided:
Garage Door Repair

Review:

If you need a new garage door or just a repair then strongly suggest Precision Overhead Garage Door Service. The team is prompt from the ordering a service call to the technician arriving as scheduled. The repair problem was identified and corrected. Great teamwork.

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Service Provided:
Garage Door Repair

Review:

I have used your service before. My garage door buckled and fell on my car. I called you and was told a technician would be out between 8-10. James Vanderbur was here promptly. He was so pleasant and assured me he could get the door off the car. He called for help to fix the door enough to get it closed. He was efficient, showed me options for a new door. Very pleased with his service.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

James was great. Finished quickly. Comfortable to talk to. Offered options, didn't oversell. Got exactly what I needed. Good price too.

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Service Provided:
Broken Garage Door Spring Repair

Review:

James was very professional, polite, and explained details of the service very clear. Much appreciated. Thank you James!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The service was very professional, friendly, and well done! They provided several options and we discussed what was the best course of service. The repair was done in a timely manner. Felt very good about this product!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Best customer service hands down. Very thorough and explains everything and explains suggestions. This was a return call for service and was a great experience just like last time. Highly suggest technician James V.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Did a great job. Very nice work and he was very fast and efficient and understanding.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Can’t express how impressed I’ve been with Precision Door Service. They are professional with a capital P from the first call to the last follow up. James Vanderbur was our technician and addressed all of our needs in a timely, efficient, and cost effective manner. I would certainly recommend this business to anyone experiencing garage door problems. Russ Dorsey

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James Vanderbur was awesome, professional, thorough and kind. He discussed everything he did and answered all questions, as well. I would definitely recommend him for any type of Precisions' service. Cindi

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Pleased with professionalism and prior services

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Service Provided:
Garage Door Opener Install

Review:

James Vanderbur was professional and answered all all questions!

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Service Provided:
Garage Door Repair

Review:

I called Precision because their website promotes same day service but I never expected the technician to be at my house within 45 minutes on a Saturday! James was amazing: smart, honest and friendly. Pricing was transparent and he didn’t try to sell me more than I needed. I would recommend Precision, and James specifically, to anyone in Indianapolis.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

James Vanderburgh came out. He laid out all the options, plain and simple. No scare tactics no hard sale, this in what I can do and these are your options. Great customer service, he was here for me and to work, much appreciates. By the way, every question I fired st him, he had a profeasional, ethical answer.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service, James was very polite, thorough and explained everything. Would definitely recommend them.....

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Service Provided:
Broken Garage Door Spring Repair

Review:

Great job and very professional. Highly recommend.

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Service Provided:
Garage Door Repair

Review:

I highly recommend this company. My technician was very nice & knowledgeable. I am very satisfied with the service & product.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Who really wants to say that an unexpected out of pocket expense was outstanding...? Well, it was for me. Truly appreciated the quick response and highly professional service received from my tech! (I cannot recall his name - You guys need to add their name to the invoice) but was very engaging with no B.S. Project was completed in very little time and I feel value was received for what I paid. I would highly recommend Precision if there is a need for garage door service. Thank you for a job well done!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service and service tech—James Vanderbur

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Service Provided:
Garage Door Opener Repair

Review:

Did a great job of explaining what our issues were and gave us several options without being pushy. Would highly recommend them.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Service response was fast. Service Tech was knowledgeable. He let me know what needed to be fixed, what upgrades I might like to do, and what to keep an eye on. He then laid out the complete cost of each side by side and let me decide. No pressure to upgrade just information I could use to make an informed decision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

6/20/2020 Your original installer and fellow for warranty work were very polite and knowledgeable. You should be very proud of your staff. 5 stars.

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Service Provided:
Garage Door Repair

Review:

We had a great experience with Precision. I called yesterday for an appointment and got an appointment today. He was here on time and did our repair in a timely manner. He also added a seal on both of our overhead doors. Great service, truly.

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Service Provided:
Garage Door Opener Repair

Review:

Great work. Explained the problem well and presented me with the options to correct the issue.

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Service Provided:
Garage Door Repair

Review:

Highly recommend! Great service, very professional, and can’t beat pricing.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Couldn't be happier with the service we have received from Precision. A few years ago they were able to recommend and install an opener, rollers, etc. that worked well with our original 1965 garage door which is extremely heavy, saving us the cost of a new door. They also have been very responsive to calls for routine maintenance and minor service. The tech that installed our unit is typically the one that comes out for service. He's very respectful, pleasant and knowledgeable and has been with Precision for a number of years and is highly complimentary of the company. Happy customer, happy Would highly recommend Precision!!!

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Service Provided:
Garage Door Opener Install

Product:
Opener

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