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Read what people are saying
about Precision Garage Door

Precision Garage Door of Indianapolis
has received 9598 reviews, averaging 4.96 Stars:
Review:

Was awesome service. They showed up on time was very professional. They showed me the problems and fixed it right away. Was 100% satisfied.
Steven Stansberry
Andrew Service Provided:
Garage Door Repair
Technician:
Review:

Technician was very polite and performed a very detailed inspection of the issue. Installation appeared to go quick and painless. Completely satisfied with the final product. Customer Service could use work but it did not affect my overall satisfaction of the work performed.
John Borel
Mike F Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Thanks! Fast Friendly Service!
Kita
James V Service Provided:
Garage Door Repair
Technician:
Review:

Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
John May
Ben H Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Mike was on time and pleasant. He quickly deduced the problem and fixed my garage door. I also mentioned that my remotes are not working well and he suggested some new ones that he setup to work with my garage doors. My wife and I love the new remotes! Thank you Mike for the excellent work and great suggestions.
Sam Simpson
Mike F Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

5 stars here! Very prompt, informative, polite and so easy to work with . And I felt very safe with this work person in my home. James was very professional at all times and I would recommend this company to anyone.
Susan Spencer
James V Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We called Precision in Indianapolis Tuesday evening for a repair. They were able to get us scheduled first thing Wed. morning. Kevin (the tech) called Wed morning to be certain the time still worked for us. He arrived when he said he would, in uniform with his name on it, and introduced himself. He kept us informed of what he would be doing. Kevin clearly stated what would be needed to get garage door functioning again. He laid out what needed to be done to get door functioning and the price. He also quoted on other things that may be an issue, but never pressured us. Kevin was straight forward, kind and made the repairs in a timely manner! Thank you!!!
E.Davis
Kevin U Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician (Nick) called and arrived within appointment window. Explained multiple issues with door and various options to repair - necessary to recommended. Completed requested work timely and effectively. Pricing was somewhat higher than expected (several years since I had garage door repairs done) but fair given timing and need for quick repairs.
Gary T
Nick Z Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our technician introduced himself and explained things throughly. I appreciated the quick turn around time from calling to having the problem taken care of.
Kristen Hall
Nick Z Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Kevin was awesome! He took the extra time to explain the issues I was having with the garage door. He then proceeded to give me a number of options that would best fit my budget and needs. He was very knowledgeable with questions I had and provided honest answers. He went ABOVE AND BEYOND what I expected. He made sure we were able to get the garbage can out of the garage in time for pick up! If anyone in our neighborhood has a garage door issue or needs repair, Precision will be my suggestion for quality and honest service that goes above and beyond. ASK FOR KEVIN!
Staci Treasure
Kevin U Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Saw your web site and was impressed with comments from prior customers. Mike the service rep. was excellent. Efficient and knowledgeable.
Robert Wilkinson
Mike F Service Provided:
Garage Door Repair
Technician:
Review:

Precision send a technician to our home within hours of our call. Our service technician (Nick Z.) was outstanding! He was polite, friendly, professional yet personable, and very knowledgeable! He replaced our broken springs serviced other existing parts of our door. it works great now and operates more quietly than before. And he reprogrammed our remotes which now work better! Nick also made sure I got the (Veterans) because of my prior military service. I definitely recommend Precision : )
Richard North
Nick Z Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Joel did a fantastic job. He was very professional, explained all the options for the repair and did a fantastic job explaining why he recommended the services he did.
Jeffrey Riggle
Mike F Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Same afternoon service! Andrew was friendly, fast and efficient.
Terry Cudahy
Andrew Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

They came out on time, replaced what was needed and was done within an hour.
Dean Scott
Vladimir Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Andrew solved the issue and did great job.
Janice Worth
Andrew Service Provided:
Garage Door Repair
Technician:
Review:

Mike Felton was great! He assessed the damage and did an overall inspection and determine our door, which is over 18 years old, would be best if replaced. There were numerous areas that were failing. He is used to repairing a garage door but he handled the sales process with ease and was very helpful in explaining the different options available so my husband and I could make an educated decision. He also spent some time making adjustments to our current door so it can continue to function until our new door arrives. Thank you Mike for your wonderful service!
Lisa Lawrence
Mike F Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Same day service, and their service representative was very friendly and quick to repair the door.
Tony Biggs
Mike F Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My tech was Mike F and I can't say enough good things about him. On a scale of 1 to 5, Mike and his service would be a 9. He was excellent! It was pretty much a complete garage door repair. Other garage door companies have tried to correct certain problems, without success. I would definitely use Precision and Mike in the future. As far as products purchased, springs, cables, rollers, ets.
Mike Quinn
Mike F Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Very impressed with our technician. He was honest and up front. Will definitely recommend to friends and family.
Matt Haniford
Mike F Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

James was great! He was knowledgeable, friendly, and quickly got the job done! We love our new garage door opener!
Jessica Braun
James V Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Date: 05/27/2018
Garage Door Repair
,
Review:

Ben, the technician that came to my how was very thorough and did a great job. Precision door is the one to call.
Karla Lee
Ben H Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Everything went well as usual...…..You are the only door company I would ever use---based on several past experiences.
William Schlueter
Ben H Service Provided:
Garage Door Repair
Technician:
Review:

The tech was a great master of his trade. We had several discussions and his responses were very professional. If necessary for additional work or if asked by friends I would definitely receommend Mike.
Eugene Neuroth
Mike F Service Provided:
Garage Door Repair
Technician:
Review:

The service was excellent. The technician took the time to explain and demonstrate when he answered my questions. The door is working beautifully. Well done.
Irene Thrasher
Tyler G Service Provided:
Garage Door Repair
Technician:
Review:

Eric came for the first appointment and provided great insight into the problem with my door and gave a great recommendation. Justin came for the second appointment to install the new garage door, spring, and rails. Both did a great job calling me in advance, were prompt, and came early within the allotted time frame. Justin was thorough with the install and made sure I was happy with how the new door functioned. Overall very happy with my decision to use Precision.
Burleigh Law
Eric Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great and timely customer service. Mike F was great.
Chris Weaver
Mike F Service Provided:
Garage Door Repair
Technician:
Review:

Mike replaced my garage door opener with a wifi model (belt drive), replaced by old plastic rollers with ball-bearing Teflon rollers, put new keypads in place and made all the right adjustments. He made sure to review everything with me and stayed until I had all my questions answered. Also, I received same day service which is important when your old garage door is mysterious opening and closing for no reason. I'm thrilled with the product, the professional installation, and the company. Thanks for taking care of me.
Jeff Matas
Mike F Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Nick was great. Would ask for him if I had to have my garage door repaired/serviced again.
Kay Cook
Nick Z Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

The garage door re-opened each time I closed it, whether I used the car remote or the inside/outside control panels. The problem was a simple one to fix-adjusting the down screw on the opener so the door wouldn't close harder then it needed to. The repair crew was on time, friendly, and efficient. They found the problem within a couple of minutes and made the necessary adjustment. They also showed me how to do it myself, if I needed to. 5 star rating.
Jeff Tenuth
Eric Service Provided:
Garage Door Opener Repair
Technician:
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