Read what people are saying
about Precision Garage Door Service in:
Indianapolis | Marion County, IN
Precision Garage Door Service of Indianapolishas received 5708 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Indianapolis, IN
Troy was great! Prompt with excellent explanations. Speedy work with great attention to detail.
- Brad Pillow
Product:
Indianapolis, IN
I would have sworn Mike owned the company. He seemed to enjoy his work.
- Bob Wright
Product:
Indianapolis, IN
Prompt, professional, would recommend to others, and use again.
- Mike Duke
Product:
Indianapolis, IN
Mike is a great technician. Would recommend him to anyone.
- Judith Mueller
Product:
Camby, IN
Troy was great. He called ahead and was on time and completed the job quickly.
- Amber McCoy
Product:
Indianapolis, IN
Josh is a vital part of your team in my opinion. He has been out here twice to service, each time he always explain everything and gives me choices that match my budget at the time. Also he is quick, which is very important to me. I will never use another company.
- Emily Cacia
Indianapolis, IN
No comments.
- Andy Gossel
Product:
Indianapolis, IN
Very satisfied with choice of door.
- Shyra Powell
Product:
Indianapolis, IN
Very informative and explained all aspects of repair thoroughly. Excellent tech! Please send next time? If there is one.
- Mara Stuart
Product:
Indianapolis, IN
Mike is SUPER! He helped me understand how it would help to troubleshoot any problems in the future. Prompt and helpful!!
- Kathy Fandrei
Indianapolis, IN
Job well done!! A++ work!
- Gene Porter
Product:
Indianapolis, IN
I don't remember the original installer mentioning that my "lifetime" warranty didn't cover service calls.
- Robert Simpson
Indianapolis, IN
Mike explained very thoroughly how the trimming of the door panel affected how the cable stayed in place and in the future the rollers need replacement.
- Mark Enlow
Indianapolis, IN
Purchased a new door, motor, everything new. Door works great. Travis did an excellent job. Very satisfied with the job.
- Igor Palkin
Product:
Indianapolis, IN
Fast same day service and the technician did not try and sell me anything I did not need. I will call them the next time I have any issues with my garage door and tell my friends and family as well if they ever have problems.
- Andrew Meyer
Product:
Indianapolis, IN
Great service from Troy and Chad...would like to have had the garage door installed sooner, but understand volume and seasonal increases may have gotten in the way. Thank you!
- Jeffrey Merfeld
Product:
Indianapolis, IN
Thank you! Sounds 100% better. Nice job!
- Angela Hays
Product:
Indianapolis, IN
Josh was very professional and answered all of our questions. Workmanship was ok, and that is the reason for not giving a 5 (I would give a 3 1/2 if an option). I was not home when installation was being done, my wife was. So, when I got home, I found a nut on the garage floor that forced me to check all bolts to ensure something didn't come off. Our vehicle in the garage was never asked to be moved, which I would think should be common practice so as to not cause damage. Josh didn't cause any damage - lucky for all, but don't take that chance in the future. The bar at the top is not exactly centered, but not sure that's a functional issue, maybe just a looks aspect, but how do I know? I was led to believe the hinges were part of the garage door rebuild, but later found that was not the case. I also mentioned to Josh the opener's belt was twisted slightly, so out of courtesy I expected him to adjust. That didn't happen. Also out of courtesy, burnt-out light bulb in the opener should have been replaced. Overall, I'm somewhat satisfied, not elated, by the work. The door jumps still just a bit when opening still, but I'm not certain if that is a door issue or an opener issue. All that stated, I can tell Josh is very good at working with people and explaining the performance issues that we were expierencing with the door. The devil is always in the details!
- Patrick Moyers
Hi Pat, Thank you for the feedback, and allowing us to comeback and double check the work. I'm sorry the technician missed the nut when cleaning up but we have confirmed it was no longer a fastener on the door , it had been replaced. All of your door has been reinspected and lubricated. We have never stocked replacement light bulbs on the truck due to the likelihood of breakage in the trucks. If I can be of further assistance, please let me know.
Indianapolis, IN
Corey came out on a rainy Saturday afternoon to fix our garage door. I was going out of town the next day so it was really important to get the door fixed. Thanks Corey for coming out with a great attitude.
- Kris Millikan
Product:
Indianapolis, IN
No comments.
- Chase Houtari
Product:
Indianapolis, IN
We have an older home and Precision has done work on our garage door before and every time they are excellent. The most recent technician was Corey and he was fantastic. While he was working on our door he was very pleasant and diagnosed the problem within 10 minutes of being at our home. Every time I call Precision I know that the service is going to be right and the technician is going to be on time and knowledgeable.
- Evan Titus
Product:
Indianapolis, IN
Perfect! Thanks!
- Lauren Windle
Product:
Indianapolis, IN
Couldn't be more pleased with service we received. If I need help again, will certainly use your company!
- Jeannine Carnaghi
Indianapolis, IN
Thank you for the fast professional service!
- Carol Miller
Indianapolis, IN
I had a competitor out to service my door and they told me that I needed a complete new opener. I called them twice to come out to give me an estimate and they never responded. I called Precision and they came right out. I read Jeff's bio on and it was exactly spot on! He looked at what is not a typical installation at my residence and jumped right in with no complaints. I had done some research on the internet and discovered that there is a kit to fix what was wrong with my opener and he had one on the truck and promptly installed it, put on a new door gasket and made sure everything was operating properly. He is a fantastic technician and Precision is definitely reccommended!
- Terry Mautner
Indianapolis, IN
Very professional crew, competitive prices and the customer service is oustanding. But most important they care for the customers when they give you the best option for your problem... great job to Jeff, Vicki and Troy who took care of my garage door problems.
- Hector Blanco
Product:
Indianapolis, IN
Very knowledgeable, quick and friendly service.
- Candice Tatum
Product:
Indianapolis, IN
No comments.
- Hector Blanco
Product:
Indianapolis, IN
Mike the technician was courteous and did a good job. He even explained and showed me how it had worked.
- Ermalene Harris
Product:
Did a fine job. Explained warranty options well, adjusted parts to use proper springs. Thanks
- lynn hobbs