Review:

The representative arrive promptly and assessed our need. He determined that the old springs (which had been replaced less than 2 years ago) were "undersized" for the type and size of our door, which likely contributed to the door opener failing to operate. Mike, our technician, was very respectful of our property, and completed the work in a timely fashion. He explained the use of the new system, the warranty, and made certain that we understood the operation of the system.

Review:

It was really nice the way the Tech did the work. He is so quick and very knowlegeable. I would like to have call him every time when i needed. Thanks

Review:

Kevin is excellent and accommodating to work with.

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Work was done quickly and efficiently, after all of the options were explained. Vladimir was very easant and very competent.

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Everything went great Tyler showed me exactly what was wrong and it was very clear that those parts needed to be replaced. Tyler gave me three options to do repairs. I chose the 660.00 option. I assumed in that quote that would be the sub total plus the gas charge of 15.00. Which would be 675.00. We agreed on the free service charge with the coupon I gave him and the new sub total should be 610.00 plus tax. I spoke with someone who handles the bills, she tried to explain the bill to me but I still couldn’t get past the simple math. The bills are confusing. A simpler way of doing it would be better. If the quote I was given didn’t include the trip fee it should have been explained to me. All was resolved. I would still refer your company to friends and family.

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Andrew was awesome. He provided excellent and timely service!

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Eric did a great job - and left the garage cleaner than her found! Great and timely communication. The customer service person sold me by knowing the schedule and getting me in quickly - (not the first place i called) I would recommend Eric and Precision to anyone needing garage door work done.

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They were courteous, efficient and knowledgeable! The man came and diagnosed the problem and repaired the problem quickly. I will certainly use them again without hesitation!

Review:

Prompt , excellent service-- had springs, bearings and rollers replaced. Andrew solved the problem of my noisy, haltingly functioning garage door-- door works as new now--

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Our Spring broke and left the door stuck. Precision was out the next day. Andrew was very professional and polite and the repair was a very good value to competitors. They are "our guy" now for Garage Doors. Thx

Review:

Technician was efficient. Explained problem and options well and preformed service as agreed. Will definately recommend your company.

Review:

5 Star The tech was on time and very personable. Explained everything he was going to do and completed the job in a timely fashion. Would definitely recommend the company.

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I needed a new garage door motor

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Great service and very nice looking hook up.

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James V. Was wonderful. Took care of numerous issues with my door quickly.

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Nick did a great job. He replaced the rollers and made sure everything else was working . It was a pleasure working with him.

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Mike was great, he fixed my garage door opener and made it sound brand new! No sell-ups just did what I needed!

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Great service call today. Door repaired quickly and running smoother than before. Very happy with results.

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I have seen their ads and have had friends use this company. Eric was very informative about the parts that needed to be fix. He didn’t give me a sales pitch I appreciate that. I will refer your company to others. 5 Stars

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Rating

Review:

Repairman was very thorough and pointed out what he found was wrong and quoted the cost of several options with no pressure to select the entire replacement.

Review:

My door was smashed in by a would be thief. You responded so quickly and made sure my garage was secure even though the door couldn’t be repaired. My options for a replacement door were explained to me so that I could make an informed decision. Great service.

Review:

Amazing and courteous. Extremely professional technician.

Review:

I found myself held hostage by a broken garage door spring and based on reviews decided to call Precision. The service we received was exceptional from the time we called to Josh showing up to help us out. He was professional, knowledgeable and quick. He provided several options to fix the door as well as answered my questions to ensure that I was making a well informed decision. As it turned out, our cables were beginning to sever and our rollers were grinding as well. I will definitely recommend Precision to family and friends who need their service.

Review:

I used Precision 2 years ago. Their service was excellent so I called them again. The receptionist who handled the schedule was courteous knowledgeable and professional. The service tech, Michael, who canes to the house was equally very courteous, knowledgeable and professional. He quickly analyzed and solved problem. I would use Precision again

Review:

Outstanding customer service in every way. Totally professional and polite. No company could have a better representative than Nick Zatkoff.

Review:

Our tech was great! He cane early & stayed until it was right! We were even able to get a same day appointment - a big relief!!

Review:

Joel was knowledgable and as helpful as he could be given the problems found with our garage door. We appreciated his honestly and clarity of possible solutions to our problem.

Review:

Precision was able to come out a few hours after calling them. Andrew was very professional and courteous. He spent the time to educate me on different parts (torsion spring & bearings) of the door that needed to be replaced as well as what to keep an eye on in the future. I would definitely recommend their service.

Review:

Very prompt, friendly and professional!!