Read what people are saying
about Precision Garage Door
Precision Garage Door of Indianapolishas received 11728 reviews, averaging 5.00 Stars:
Noblesville, IN
Fishers, IN
Precision was here within a couple hours of my call. Nick Z. was courteous and professional. You can tell he takes great pride in his work quality. Our garage door has never sounded better or opened as smoothly as it does now with its new spring and new rollers.
- Katherine C
Whitestown, IN
Hello, I called on a Saturday to get my garage door fixed. The receptionist was so friendly and helpful and schedules someone to come out that afternoon. I was so pleased! Austin arrived after he called to say he was on his way. He was very friendly, helpful, informative and personable and knowledgeable. He fixed my door and told me of some other things that would need repair now or later. No pressure from him at all, just helpful ideas. I would highly recommend this company. Great service, on time, Austin was wonderful to work with on that Saturday!! I was going out of town the next day and needed immediate service and I got it.!! Thank you
- Emma Meadows
Plainfield, IN
Patrick was very informative and help me gain better knowledge about the garage door and how to keep it in good working condition. I felt confident and safe with his work and him as good person and must be a good employee.
- Patricia Law
Indianapolis, IN
These folks moved things around to meet my timing needs. Austin was prompt, courteous, and very professional. He explained everything as he worked, and suggested future needs without pressure selling. Finally, he made sure I was satisfied with the service. Pricing was completely fair and inline. I will use Precision in the future, and recommend them to friends and neighbors.
- Dan Cheak
Carmel, IN
On time, very courteous and explained the problems and solutions very clearly, giving me options to pick from Service call was set up within 24 hours too Have used them twice before and Will recommend them highly
- Sheetal Vinayek
Anderson, IN
Very nice and professional
- Robert Watson
Noblesville, IN
Excellent communication, response time, customer service and care! Eric G. was a great technician. We have used Precision in the past and will continue to do so in the future!
- Kristi K
Greenfield, IN
Great friendly service!
- Jay Blair
Avon, IN
We have used you in the past and got great service and you did the repairs within our budget...Patrick F did a GREAT JOB! Thanks!
- Christopher White
Brownsburg, IN
Excellent service and excellent service man.
- Martin Codd
Plainfield, IN
We have used them once before and were very happy with the service. I called this morning after we realized our door wasn't working. it's now 2:30 and the work is done
- Jerry Brown
Indianapolis, IN
Our garage door would not open and we couldn’t figure out why. Precision Garage Door was able to send someone out the next day. There tech Josh came out, assessed the issue, and replaced all broken and worn parts all before lunch!
- John Dougherty
Indianapolis, IN
My technician Austin arrived at the time he said he would. He was able to diagnose the problem and repair it. Austin was very professional and answered all my questions. He also showed me some preventative steps that I can take to help my opener last longer. I also appreciate that I never felt pressured to upgrade any parts, but was given suggestions to help the longevity of the garage door opener. I will definitely use Precision in the future.
- Michael Ellyson
Indianapolis, IN
My experience was the best. He made me feel so comfortable with the things he did. I don't know how much he gets paid but he needs a raise.????
- Shirley Bell
Indianapolis, IN
Recently purchased my home and noticed the garage door opener struggling (creaking, moaning, and motor pitch whining while opening the door). This triggered the service call. Have a 20 year old garage door and hardware with a newer looking opener (it really should not be struggling the way it was). Cannot remember my technicians name (apologies for that) but, he did a FANTASTIC job!!!!!!! At every stage, he took the time to explain things and go over all of the issues one by one. We first went through the door operation and the technician was able to immediately identify and diagnose the problems. He could tell the opener was not operating well and took note of the noises as well as the slam at the close and hard stop at the top when it was fully open. My Technician worked through several service options and we came to an agreed price to replace the main door springs, and main rod bearings (left, right, and center - which by the way, all the parts came with a 5 year warranty). Turns out, what should have been a center bearing, covered up by the old springs, was nothing more than a plastic bushing... this undoubtedly contributed to all the issues we were observing (and was causing more wear on either end of the rod and the bearings). The tech also (as part of the door service) replaced the sensors (which were found left over - and never installed from the newer opener installation), tightened the drive belt (that was installed incorrectly in the first place... he fixed this issue as well!!), and finally adjusted the open/close limits for the door itself to avoid the slamming we observed at the close and the hard stop at the top during the open. Once everything was completed, the technician went over all the repairs and demonstrated the open/close of the garage door. We were both able to tell the door opened and closed much more smoothly and the motor was noticeably MUCH more quiet... it was like having a new opener installed!!! Only then, was payment requested and I was happy to oblige!! Thank you Precision Garage Door, if you can look up my service technician and give him a bonus and a raise, he certainly deserves it after all the effort he put in on this door to make it right!! Please keep up the good work!!
- Kevin Wells
,
Your representative's was courteous, neat, knowledgable, efficient and a pleasure to have had repair the spring assembly on our garage door.
- Mary Joe Ensch
Greenwood, IN
Great same day service! Brandon did an excellent job installing and explaining options. Thank you Precision!
- Gary Anderson
Product:
Service Technician: Brandon R
Indianapolis, IN
Thank you for your great service. Schedule was within the time frame and received a text about technician in route. Andrew replaced the broken spring and inspected the garage door mechanics, he offered some other repairs that might be needed in the future. Offered to email quotes for other repairs on a future visit. Paid exactly what was quoted. Thanks again for your prompt service.
- Belinda Mascari
Indianapolis, IN
A spring broke on our door. Within one hour Brandon was at our house and able to diagnose the problems and fixed within a quick timeframe. Brandon was courteous, knowledgeable, efficient, and thorough. Thank you for the quick response!
- Dan & Kim B
Indianapolis, IN
We called your company in 2020 after a competitor didn’t completely resolve an issue. Today’s issue is a result of an older garage door that performed well after your techs 2020 visit. Everything is good now. All questions were answered and the job was done efficiently with all options presented.
- Rick Allen
Beech Grove, IN
Precision is amazing. I have been a client for a long time. They are efficient, professional and friendly. I would recommend their services 100%.
- Dawn Miyake
Indianapolis, IN
Fantastic job done by Precision! Mike was our installer, and he did a great job. He stayed late on a Friday evening to be sure all was done well. We also had our photo eyes replaced about a week after, and Brandon did a great job, too. All very professional, lots of updates along the way, and we are very happy customers!! :)
- Jill Curtis
Fishers, IN
Ryan D. was incredibly helpful, informative, and kind. He replaced both springs within half an hour and was able to give recommendations and quotes for other parts of the garage door. Great service!
- Karin Eikenberry
Indianapolis, IN
Andrew was very helpful and patient as I made a decision about how to address the problem given my options. He also stayed and helped me program the iPhone app with the garage.
- Helene Russell
Product:
Service Technician: Andrew S
Indianapolis, IN
Young Mr Chris was very kind and professional. Explained everythingwelland worked constantly the whole time he was hereappreciated his kindness and professionalism would resolved my door issues highly recomend
- Tara Leslie
Indianapolis, IN
Excellent, quick service. Ryan did an outstanding job!
- Jill Maniakas
Carmel, IN
Past service and response today effective and professional.
- Judy Smith
Indianapolis, IN
Where do is begin? Ben was absolutely phenomenal! He answered all my questions and concerns. He was able to find the issue immediately and took the time to explain what happened. He was extremely thorough with his explanation and reassured us that we would be taken care of. If I ever experience a garage door issue, I would only be returning to precision garage because of Ben. Such a wonderful person.
- Attiya Butt
Product:
Service Technician: Ben H
Noblesville, IN
Springs broke. Called yesterday. Ryan L was here 830 and did a wo derful job, really great person informative and respectful and was great with dog and I also was working from home a call center and he was super respectful to me working. Great dude I only want him to come to my home for repairs EVER! and so happy able to honor warranty. Thank!
- Christine Davis
Chris did an incredible job of explaining the repair process and performing the work today. Very professional and work was done timely. Customer service A+
- Wayne Knight