Garage Door Repair Reviews in Johnson County, IN (Updated July 2026)

My grandparents are dealing with some major health issues right now and their garage door went out in the process of them going to the hospital. Luckily Precision came out the very next day after I called and was able to fix the door within no time at all to get my grandparents car out of their garage. Josh B was awesome and so fast. We greatly appreciate it!

- Makayla Wofford

Orlando was a pleasure to work with. He was very polite and well mannered. Orlando took the time to explain how my garage door worked and he prioritized the importance of what needed to be done to my garage door. I would recommend precision garage doors to anyone who asked me. Ask for Orlando !

- Steve Fillmore

It’s hard to make decisions who to hire for home repairs, but Precision had helped us before so I felt it would be wise for me to reach out again since we had excellent service at our prior encounter. This repair was a bit more in depth than the previous one, but it was handled by Vladimir and Peter with the utmost professionalism.

- Donna Chitwood

Hi Joel, I just wanted to tell you how pleased my wife and I were with the service Precision Garage Door Service of Indianapolis provided us. The service technician (Caleb P.) was very professional and courteous. He was very knowledgeable about the garage door and answered all the questions I had about my garage door and then some. He went over the door with a fine tooth comb! Very thorough! This is precisely why we have stayed with Precision Garage Door all these years. Your companies dependability is second to none! Thanks once again for all the help Caleb P. provided and the professionalism he brought to the job. All the best, Tom and Lisa Koehler

- Tom Koehler

The guy's Eric and his trainee, sorry I forgot his name were on time. They did a fantastic job getting my garage door back operating in optimal condition. Eric answered all my questions and offered his opinion on some issues. They both did excellent work and I'm very satisfied and happy with the results. Thanks for helping out and doing a job well done. Will use your services in the future if and when needed. Thanks.

- Michael Wilson

Very fast response time. Caleb did an excellent job in a reasonable amount of time and was friendly and informative, speaking in detail about everything he was doing. Great service.

- James Gregory

Clayton was service tech who came to my home. I found him to be qualified, hard working and very polite. Neighbors gave me a referral. Off to sketchy start when I picked an appointment time your scheduling offered 4-7 on Tuesday. Then rec’d a call at 5:10 advising they would not be able to keep appt., so I opted for 8-9 this morning and got a call that I could expect them at 9:15. So that window not met either, I did find the total cost of $1733 costly but I did not compared shop this job which I typically do for any expenditures over $1000.

- Marcia Sanders

Service tech was very professional and helpful in diagnosing and recommending parts needing replaced. He was curtios, polite and friendly! Enjoyed interacting with him!

- Judy Doan

Called for repair and Josh W showed up the same day. He was honest, professional and friendly. He explained the various products and prices. He also recommended a spring system for our family’s “above average” use. Thanks Precision and Josh W!

- Diane Stone

Knowledgeable, fast, efficient, and competent service.

- Rock W.

Thank you so much for your prompt remedy to our garage door issue. Dakota was very courteous to our needs and financial status. Gave us many options and helped us to make the best choice.

- Jane Shone

Josh W was excellent! He was very professional and knowledgeable. Josh helped me understand how the garage door mechanism works. He was very kind and thoughtful! We definitely recommend Precision Garage Door.

- Carol Helzer

Tyler was very professional and knowledgeable. Would recommend for garage door repairs.

- Scott Logsdon

Precision came recommended by a family member who has used their services twice. I am very pleased at how fast they were able to get our garage door working once again. The technician was very polite and kept me informed throughout the process. We would use again if needed.

- Bonna Hansen Cooney

The technician Dakota came out on time and completed all services within the allotted time frame. He explained the issues and gave me options for the repair while explaining the cost differences effectively. They made the process easy and I had confidence the job was done correctly when they left.

- Jeffrey G

Chase was professional and fixed our garage door in an efficient manner.

- Troy Click

One of the springs broke on my garage door, when I asked a few about who to use precision garage doors was brought up. When I have called other companies it has always been a few days before I can get on the schedule to be seen. But precision garage doors was able to fit me in right away. Dakota came out right on time and was very easy to work with. I work from home and sometimes things come up. He was so patient with me when I had to answer a work call. He did a very thorough investigation of the issue and a great job showing me the breakdown. Unfortunately, I did send a little more then I wanted be when the issue is bigger then what you see that can happen. I am very pleased with everything and will definitely recommend precision garage doors to others.

- Jessica Cody

I picked this company from various advertisements about Garage Door Companies. They sent a man named Tyler out to work on my garage door, which had a bad key pad outside and a motor that I knew had been here since the house was built in 2001. After looking at everything, and discussing all of my options, Tyler not only fixed my immediate issues but also suggested a belt instead of a chain to raise the garage door and take stress off the motor. His repairs and suggestions have now made our very heavy two car door easy to lift if the power goes out, has made the door run quietly where before you could hear the door opening throughout the house, and hooked us up with an app that can let us know when the door is opening or closing, and also operate the door from anywhere if needed. Tyler was knowledgeable, expedient, and very friendly to my wife and I. I would always recommend this company, especially Tyler, to any of my friends in need of repairs or replacements to their doors. Excellent!

- Randy Ingram

I can’t say enough good things about Precision Garage Door. Their technicians are knowledgeable and professional. We will definitely be using them for future needs.

- Brittany Moyes

They did a great job! My garage door broke and wouldn't go up and down as the trolley gave out. I was expecting to need a new garage door, but Precision came out and said they could repair the issues and we could keep our door no problem. The door was very old and had springs that were way too small for the weight of the door. They replaced my springs with the proper size, new rollers, cables, bearing plates, and a new trolley. My door has never lifted so easily and quietly before. They did it all same day, walked me through everything, gave me options to allow me to decide what I'd like to do. Professional, kind and easy to work with.

- Charlie Polcher

Orlando was simply exceptional. We just moved into our house a couple of weeks ago, and everything that could go wrong with our garage doors, has gone wrong. I worked on a few of the issues, but at some point, I knew it was time to call in the professional. Orlando answered that call by listening to my challenges, offering relevant options, and helping me choose the solution that best suited our goals in what we hope will be our forever home. We were very impressed, and we highly recommend Orlando for your next garage door project.

- Jason Wetherholt

Great service and clear communication. Would recommend and use again.

- Carrie Sullivan

I am very happy with the quality of work.

- Manpreet Kaur

Bought a new opener and couldn’t figure out how to install it all the way. Andrew came out, looked over everything. He was able to install it and replace the rollers which had not been replaced in 20 years. He was very polite, knowledgeable and very helpful!! So glad I called Precision!!! Will definitely recommend and use them again!! Thank you!!

- Tamatha

Ty did a great job and took his time explaining everything! Great service

- Natasha Bickel

Thank you for your suggestion and support on our garage. Definitely moving forward with an all new set up.

- Ryan Mendenhall

Brandon gave me a full walkthrough and a explanation. Was very pleasant to talk to and knowledgeable. As someone who is a blue collar/use to be I had a very pleasant experience. Don't ever fire this man, plus I think he deserves raise.

- Dakota Pullum

I called and made an appointment because my garage door keypad was not working. Austin arrived on Saturday morning exactly when he texted that he would be there. Austin was very professional and personable. He answered all my questions and made a very extensive review of the garage door, even though there no problems that I was aware of. Austin showed me all charges for the call and explained the cost of the key pad before he installed it Austin had no problems with my standing by and watching. I picked your company because I was impressed with the tv commercial you have and I am glad that I called.

- Michael Shlakman

Big shoutout to Brandon R at Precision Garage Door! He was incredibly helpful, going over and above to explain the repairs needed for my aging system. Precision showed great flexibility in their recommendations, and their industry-leading warranty made the decision easy. Professional, honest, and highly recommended

- Kaushal Parulekar

I had a great experience with our Technician Ty when he came out to repair our broken spring(s). He was extremely personable from the moment he arrived— and clearly knowledgeable about his work. What really stood out was how detailed he was throughout the entire process. He took the time to explain what was wrong, walked me through the repair steps, and made sure I understood my options before moving forward. There was no rush—just careful, thorough service. The repair itself was done efficiently and with great attention to detail. By the time he finished, everything was working more smoothly than when we built the home, and I felt confident in the quality of the work. If you’re looking for someone who combines technical skill with excellent customer service, Ty is definitely the person to have.

- Mark Matthews