First, we chose Precision based on your same day service and the reviews of work done by your technicians, and your company did not fail us on either reason. When the technician, Cole P., arrived, he was on time the same day, and performed a great job. He was friendly and respectful of both us and our property. He explained what his steps would be in looking at our problem. Once he ascertained what the problem was, he explained to our understand what that was and then reviewed with us about 4 or 5 different options and costs. Once we chose the option best for us, he proceeded efficiently with the job, and problem was solved, all in the same day visit. In closing, I would like to say that in my pre-retirement job was a manager over all Administrative services at a hospital, dealing with hiring/firing employees, and working with many other outside my department. In Cole, you have a dedicated, friendly and respectful employee who keeps the customer informed of the work, and all he is doing. We enjoyed meeting him, and he is truly a keeper as an employee. Thank you and Cole, for your professional service I did not choose a purchased product below, as we had several of those options done.

- Dave & Cathy Cheaney

Orlando did a great job! He was very kind and professional. He presented me with every option but with money being tight, we did what we could at the moment. I will make sure to call when I can afford to do what was recommended for the garage door.

- Lori Aquino

Orlando was a Very courteous and knowledgeable technician . Solved our problem and we will probably be calling again since both units are at an age where they would need replacing . Plus our dog loved him !!!!!

- Patricia Hertel

Elliot met with me and showed me some of the issues with my existing springs as well as the cables which were frayed in several places. The door was making noises which necessitated my call initially so I decided to get the replacement springs and related parts. He did a great job of giving information and the results look good and it much quieter and works more smoothly than before. Feel like he did a good job and was very customer oriented Dave Curry

- Dave Curry

Joel was very courteous and helpful. I would highly recommend him to my family and friends.

- Cynthia Byers

Best customer service. Good products. Easy to do business with. Thanks.

- Paul Bhosle

Tony was my technician, he was very professional, knowledgeable and personable. Tony help me understand the purchase I made and thanks to him, i know more about my garage door. Should I need your services again in the future, i will call Precision. Good job and thank you!

- Christina Montez

Vladimir was perfect. He was honest and very precise. What he quoted me was way out of my price range but made it work for what I needed.

- Mindy Sparks

Working with a customer who has multiple buildings on is property. technician was on time to review all of the buildings door needs. he was very professional and thorough in his evaluation. He was able to provide comprehensive solutions with levels of investments for our consideration. After selecting the solution we wanted, the technician began working immediately to address. He stayed late to complete tasks versus leaving things undone. Outstanding experience - highly recommend

- Kris Conover

The person that came out to measure for the door was very courteous and professional gave us an estimate on 2 kinds of doors. The installer that came out was very courteous and professional and on time and got the work done on time. I would recommend this company to everyone.

- Tom Tunney

Prompt service and we had used them before Pofessional and explained the problem Careful and courteous Will call them again

- Jimmy Moore

Cole P, Very pleasant, knowledgeable and fast on the installation, will use again and will be referring your services.

- Debbie Brown

Vladimir knew exactly what needed to be done and recommended some upgrades that made cense. Repairs and upgrades performed and the door works 200% better.

- Brian White

Tony did a great job explaining everything in detail that needed to be done on my repair as well as future upgrades. Installation went smooth and very fast. Very quick overall from inspection, quote , installation and payment. Reasonable prices did not try to force me to buy products I didn’t need. Garage door works like a charm now! Thank you!

- Robert Callahan

We were VERY satisfied with Isaac. He gave us a phone call letting us know he was on his way. He arrived early in his time frame and got straight to work with my husband. He was able to fix the problem we had with both of our doors. He was very knowledgeable and capable to do a pristine job well done! He did everything as my husband wanted. We will be requesting Isaac the next time we call. Thank you, Issac and Precision Garage Door.

- William Cronin

Corporate greed has taken over and for 1 1/2 hours worth of work with two springs and a new cable and $1100 later we are back up and running. We didn't get an estimate of how much everything was going to be till the installer had already removed the springs. I think we would have gotten a 2nd opinion had we known it was going to be this much. I would have gladly paid the $88 for your initial visit. I know I have an 8'0 heavy door, but let's be realistic. It's eight years old, so the door wasn't broken. If we had gone with the lesser springs it would have been $700 and $400 more for the heavy duty springs, which your installer recommended. I am shocked that you can get so many five star ratings with the way you do business. Shame on you for the way you conduct your business!

- Ronald Bultman

Serivice was very quick. Called about broken spring and service guy (Jarad) was here within an hour and half. Jarad was very nice and helpful. Very professional. After installing new springs he notices the previous ceiling install of the garage door was incorrectly mounted. Not only did he inform me about it, he offered, and did, help me (mostly him) fix it. Very customer oriented. Rich Duncan

- Rich Duncan

Brock, the technician, was phenomenal. He was patient while we figured out the direction we wanted to go. Precision went above and beyond to make sure expectations were exceeded.

- Machy Magdalinos

Very fast to schedule for same day service. Also liked that they sent some fun details about their technicians before arrival. (gave us something to talked about during repair) Prices were a bit on the high side. But the fix was done on time and the service level was great!

- Robert Farley

We had a cable cord break on our garage door about 2:00 on Friday afternoon. I called two local companies and neither one could get to me until Monday. I Googled Emergency Garage Door Repair and Precision Garage Door popped up. I called them and I had a service technician at my home 15 minutes later. The technician (Brock)was polite, knowledgeable and very professional. He repaired the cable and recommended a couple of other things be replaced but he wasn’t pushy at all. I was extremely happy with the quick and efficient service the Precision Garage Door provided. I would highly recommend this company to anyone.

- Jeff Goben

I was very impressed with their business. Unfortunately our double spring snapped and the whole spring system needed replaced. I called a Friday night and Royal (the technician) was at my house before 9 am the next day. Royal was very friendly and did not try to upsell me anything. I appreciate the thorough explanations and the help given. Smooth process

- Kayleigh Frazier

Royal was very prompt, very knowledgeable and explained the repair. He is an asset to your company. Gave us alternatives in repair and cost. Thank you! Bobby Patton

- Bobby Patton

The service we received from Drew definitely deserves a 5 star rating. He quickly identified the problem with our garage door and made the repair. He also took the initiative to retape and tuck away the wire and coil that had pulled away from the wall… now it looks much nicer and professionally done. Drew noticed a couple items that could potentially cause future issues, with no pressure to make the repair, however, I did ask that he go ahead and fix those potential problems. Thanks, Drew and Precision!

- M Paswater

Eric S was very professional and courteous. He walked me through all my questions and issues, gave me various quotes and answered my questions. He was knowledgeable and quickly installed the system I needed to resolve my concerns. I would definitely recommend him to do your garage door service.

- Donald Henry

I used your services about 4 years ago and was pleased, so had an issue come up and called again. Drew was my technician and was great. Friendly and patient in explaining everything and options for my issues. Will use Precision again!

- Sheryl Feyen

I recently contacted Precision to repair the torsion spring on our garage door. Their online scheduling service made it easy to find an appointment that worked with my schedule. The technician, Isaac W., was very professional, knowledgeable, and efficient. He took the time to explain the problem with my door and offered a reasonable solution. The repair was completed quickly, and my garage door is working great again! I highly recommend this company for anyone in need of garage door repairs.

- Amy Urban

What a great company to deal with. No high pressure sales. Did they suggest extra services? Yep! Were they all needed? Nope. And the tech let me know which ones should be done and which I could wait on. being retired I opted to only go with one additional service and am glad I did. The door works fantastic! The company worked with me on the price.I'm very happy with the service. Jarad ,the tech they sent was fantastic. Friendly, polite and an asset to this company. If you have garage door problems. Call this company. Great service and good prices. Hopefully I won't ever need garage door service again. But if I do, this is the company I'm calling.

- Timothy Brisson

Precision was the first pop up on the Internet search. I am so glad! Brandon came out, checked the issues, explained what was wrong, gave multiple options of how to correct, explained differences between the options, did the work in an exceptional amount of time, explained everything he did, showed all the chills and frills and was absolutely fantastic to deal with, talk to and get answers. That man needs a humongous pat on the back and either a raise or a big bonus! I'm not joking, he is the kind of person that I love to deal with! Huyah!!! Purchased multiple items and he repaired multiple issues.

- Edward Hill

We had Issac perform work on our garage door. He clearly explained the options and cost breakdown and pros/cons of each option and item we discussed. Very professional, friendly, and performs quality work. Thank you

- Scott Sarvetnick

They were able to come out within hours. Zeke was very kind and explained everything to us and gave us multiple options for the repair. He did all of the repairs right then and even tuned it all up. The door is running even better than when we had it first installed (by a different company). We can’t thank you guys enough. Definitely won’t call anyone other than Precision for our garage door going forward. You’ve gained a customer for life.

- Michael Dean