Read what people are saying
about Precision Garage Door in:
Brownsburg, IN
Precision Garage Door of Indianapolishas received 309 reviews, averaging 4.97 Stars:
Brownsburg, IN
Product:
Service Technician: Andrew S
Brownsburg, IN
Great and fast service
- William Carlos
Brownsburg, IN
Came out same day as my request. Tony D. got the job done in a very reasonable amount of time on a very hot day. Communication was clear and questions were answered. 10/10 would recommend this service. I had to call PGD back due to a new issue I had with my door after service. They were quick to send someone out the following day. Royal arrived on time and quickly helped diagnose the issue. Come to find out, a certain component had been installed incorrectly (back in 2014) and this was causing the issue with my door when it was raised. The issue had nothing to do with the previous tech. Royal re-installed the trouble piece the correct way and the issue has been resolved. I'm very thankful he came out to assist with this issue on a Saturday.
- Joshua Britton
Brownsburg, IN
hade a very good experience with Tech (Ted) showed up on time, checked and explain briefly and give me the options to solve the problem. door was up and running in 70 mintus....
- Naveed Qureshi
Brownsburg, IN
It was late Friday night when our garage door jumped the tracks, resulting in a skewed door and some ruined hardware. I called Precision hoping to get a recording that would tell me if they're even open on Saturday, but instead I got a real person (a very courteous one at that) who not only told me they're open on Saturday, but who also set up an appointment for that day! After the service tech, Josh, arrived and assessed the situation, he carefully explained to me what had likely caused the problem and what needed to be done. He then presented me with equipment options and told me the differences in quality and cost. Then, after I had made my choices, he put in all together into a detailed quote. To be honest, I was a bit surprised at how much it was going to cost, but Josh's professional and personal touch helped me feel confident that I was making a good choice. Also, he had all the necessary parts in his truck, so not too long afterwards he completed the work, and my door was operating smoother and quite than it has in years. In short, I would have no problem calling Precision again if I ever need to have the door serviced again. But I'm hoping that won't be for a long time!
- Dave & Mary Marty
Brownsburg, IN
Joe showed up and did a great job! Very courteous and professional. Presented me with all options and allowed me to choose the repair that best fit my needs and budget! I would recommend Joe and Precision every time! Thank you!
- Troy Zufall
Brownsburg, IN
Very pleased with the great service. Patrick, the technician, gave a very accurate description of what needed or should be replaced. From the time he arrived until he completed the work was just under two hours. He replaced springs, rollers, bearings and the opener light. All the needed parts were on his truck. His estimated costs were very accurate and had no “surprises” on the final invoice. Patrick was very friendly and personable and represents his company very well. Overall, we are very pleased with the service and costs of Precision.
- Mike Stalcup
Brownsburg, IN
They were running late. They kept me informed on when they were to arrive. Very professional and left the job clean. Very Happy with the service.
- David Jones
Brownsburg, IN
Wow! Vladimir E was awesome and very professional! He was extremely knowledgeable and proficient with his work! The turn around time to get my garage door back up and working was awesome! Ashley was very pleasant when booking me for getting my repairs done! Great job from start to finish. Thanks Precision!
- Rodney Flynn
Product:
Service Technician: Vladimir E
Brownsburg, IN
Precision offered to be out the same day, but schedule did not work until the next day. The tech, Austin arrived on time, explained what needed to be done in a very easy to understand manner with pictures where I could not see, offered multiple options with no pressure. Once we decided on a course of action, all was installed, inspected and explanations given about warranty. He even reset my car opener button to handle the new opener. Very professional, efficient and friendly. Definitely would use them again.
- Ken Martlage
Product:
Service Technician: Austin D
Brownsburg, IN
RJ was my service tech and he was very professional. He showed up on time and took the time to explain to me what my options were and prices.
- Jeff Rudolf
Brownsburg, IN
Analisa was wonderful to work with this morning. Polite, energetic, and very knowledgeable ..we are excited to get our new garage door!!
- Angela Javins
Brownsburg, IN
Austin came out to diagnose the garage door issues I was having (loud clanky noises, not opening all the way up). He did a great job of figuring out the issues, providing different options to fix/replace motor/parts and installing everything timely. He also helped me reprogram the garage door opener on my car. I would recommend using Precision Garage Door.
- Ben Weesner
Brownsburg, IN
We have used precision Garage Door in the past. It was an easy decision to make as to who to call when our opener quit working. Once again, scission Garage Door came to the rescue. Scott D was our service agent from your company. Great experience thank you Scott D.
- Jeff Hagfors
Product:
Brownsburg, IN
Drew is a very knowledgeable technician. I appreciated is willingness to explain the process and recommended repairs to me. Courteous and Efficient. Highly recommend the Precision Team and in particular Drew for any Garage Door needs. BJ
- BJ
Brownsburg, IN
Austin D. did a great job. Very personable and professional.
- Ron Irelan
Brownsburg, IN
The temp was around zero and my garage door was stuck open. They had somebody in half hour after I called. Austin D. Was very polite, very friendly, knowledgeable. He did a great job. I couldn’t have asked for a better person to come out. I was very pleased.
- Joyce VonDerahe
Brownsburg, IN
We wanted a local tech. The lady on the phone was very nice, polite and patiently answered our concerns. The time offered was perfect. Orlando was clean, courteous, thorough and after inspection explained the issue. He offered choices and answered questions. He completed the work over an above, ensuring quality. He cleaned up everything and took away the debris. He was not rushing an made sure not to skip any detail. We highly recommend them!
- Bryant Family
Brownsburg, IN
The Technician (Austin D) was very professional and very knowledgeable with the repair of my garage door. He provided 3 different repair options upon my request that helped me decide which repair option would be best for my 23 year old garage door. Once I settled on the repair, he began working in a very methodical and knowledgeable way. Before I knew it, he was done. Wow! Fantastic job Austin! Thank you!
- Randy Roberts
Brownsburg, IN
Ryan D. helped with a spring that broke on my garage door. He was friendly, knowledgeable and honest. His efficiency and experience is why we will use Precision again in the future.
- Ann C
Brownsburg, IN
The technician was courteous and knowledgeable of the work he came to do. He explained to me very clearly and answered all of my questions. He was kind and honest enough to suggest several options to the services I was asking for. It was a pleasure to interact with him.
- Aida De Jesus
Brownsburg, IN
The technician that came to my home was knowledgeable, friendly and polite. He completed the job, cleaned up after himself and showed me how to use my new opener.
- Michelle Lyday
Brownsburg, IN
We were able to book an appointment same day and Austin arrived when he said he would. He was friendly, courteous and very helpful. He repaired our door quickly and then pointed out some areas to watch and provided solutions, but did not pressure us to buy. We really enjoyed Austin's bio in the text too. We will call you first any time we have a need. Thanks!
- Teresa Sandifer
Brownsburg, IN
Both technicians done a very neat & clean job. My seal installer was really 1st class. Would definitely call precision again
- Mike Kent
Brownsburg, IN
It was a pleasure working with Josh B and deciding what was the best option for our garage door issues. His professionalism and business sense help create our solution. His timely execution was a plus. We are totally satisfied with the outcome. Thanks Josh for the great service. We highly recommend Josh and his company.
- Joe Cielinski
Brownsburg, IN
My problem, double door had a loud grinding noise on opening and closing was 90% resolved. After replacement of almost all parts, except for door, frame, and opener, opening and closing is still noisy. Representative Andrew was very courteous, professional , and helpful.
- Dee
Product:
Brownsburg, IN
I am very happy with the response time. We called this morning and Austin came out this afternoon. He was very pleasant and helpful and fixed our garage.
- Bill Napier
Brownsburg, IN
My technician was helpful, kind and knowledgeable. I am confident that the work was done with high standards. My new motor is perfect with my garage door bought last year. Also door was tweaked to fit tighter. My expectations were exceeded.
- Kathy W.
Brownsburg, IN
We had quick service. Our technician, Nick was professional, patient, and explained all my options very well. I appreciated him and would request him again.
- Greg Billman
Brownsburg, IN
The Technician was very knowledgeable about the problem that I had with my garage door opener & after the thorough checking it out found that it was not fixable due to the age of my old opener so he was able to install a new Genie garage door opener in a relatively short amount of time & we appreciated his quick service & informative information he gave us about the new opener.
- Clifford Roberts
Product:
Service Technician: Brandon R
Andrew was very helpful in explaining my problem, the cost to get it fixed, courteous, and I was very happy with the job.
- Nancy VanBuskirk