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Austin D

Austin D
Service Technician
Reviews: 127
Average: 5.00 stars
Austin D has received 127 reviews, averaging 5.00 Stars:
1 2 3 4 5

Austin D's Bio:

Austin is married and has two daughters, one crazy toddler and a third grader who loves dance. Austin grew up in Avon and has three younger sisters. He played baseball through junior college as a pitcher and graduated from Ball State University with an Exercise Science degree in 2008. Outside of work and family Austin volunteers at his church as an elementary youth pastor. Random claims to fame: - Was a professional bodybuilder in the WNBF - Acted in six independent horror films - Once ate a 64oz steak at Shula’s, the gigantic elk burger at Bub’s, and always cleans everyone’s plates at restaurants.

Review:

Based on a recommendation from our next door neighbor we selected Precision Overhead Door. We can’t say enough about the promptness of response. With a few clicks of the mouse we had booked an appointment time that was perfect for us. A confirmation was immediately sent to us and a reminder the day prior to a visit. An hour before the appointment time we received a text with a complete bio of the service representative, Austin. Austin looked over our door situation and asked us several questions. Austin then proceeded to create a detailed proposal, sat down with us and explained every item and option. Two days from now we are scheduled for a door replacement including, at our request, replacement of the door opener. We found the price to be very fair and Austin did his very best to give us every available discount. We are looking forward to the installation and would highly recommend Precision Overhead Door.

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Austin D Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician: Austin D
Review:

Austin and Zeke did a fantastic job saving our garage door. They were very nice and professional while doing their job. My garage door works better and is so much quieter. Thank you for doing such great work.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin was punctual, professional, and personal. He was exceptionally easy to work with and talk to. I only needed enough repair to get my door operational, while I prepare to make improvements and a larger purchase later. Austin was more than accommodating and will be my choice when I make the decision to have the new door and system put on.

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Austin D Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Austin D
Review:

Austin and Issac did a fabulous job. I reached out to Precision as they had installed our garage door opener to purchase an additional remote door opener. They recommended a tune up based on how long ago we purchased the opener. They arrived within an hour of my request. They completed the tune up and programmed the new remote for us within 30 minutes. It was a great experience and I will continue to use Precision in the future. The best part was Austin and Issac. They were friendly, professional and knowledgeable. Thank you!

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Austin D Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Austin D
Review:

Young man was very courteous . He explained details of project and cost Before he started. Impressed with his Professionalism

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

From the moment I called at 7 p.m. due to a broken garage door spring, the service was exceptional. A friendly customer service representative promptly scheduled me for the next day. The updates via text and call when Austin was en route were appreciated. Austin's personable, respectful, and polite demeanor stood out during his inspection, where he identified additional components needing replacement due to severe wear and tear. He thoroughly explained all options before efficiently completing all repairs. My experience with Austin and Precision Garage Doors couldn't be better.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

I have had Precision Door come to my house before. So I was familiar with the company. I was not disappointed on this call. Austin was on time and professional. He made the necessary inspections and determined what I kinda already knew that I needed a new door. We went through the options and I did not feel pressured one way or another. Austin was a great example of an outstanding employee. He protected my property and was professional through the entire process. I have ordered the garage door and necessary equipment and will have it installed in a week.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Precision offered to be out the same day, but schedule did not work until the next day. The tech, Austin arrived on time, explained what needed to be done in a very easy to understand manner with pictures where I could not see, offered multiple options with no pressure. Once we decided on a course of action, all was installed, inspected and explanations given about warranty. He even reset my car opener button to handle the new opener. Very professional, efficient and friendly. Definitely would use them again.

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Austin D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Our tech Austin was a very nice guy that new his job very well. I appreciated his knowledge and advice on our issue and it was fixed very quickly. Thank you very much!

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Austin D Service Provided:
Garage Door Repair

Product:
Cables

Service Technician: Austin D
Review:

Technician was great!! Very informative

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Austin D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Joel was excellant with all diagnosis and treatment for the problem. He explained all avenues of repair and costs associated with each. He finished in a timely manner and left with a completed task. I made the appointment on line Sunday night when the problem occured and Joel was here the next day monday April 8. All went well and if another problem occurs I will surely call again.

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Austin D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Service was excellent

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

Great service

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Austin D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Austin arrived exactly on time, following a request for service we had submitted. There was one small concern about the overhead light, but everything otherwise was working perfectly, and he came to perform routine maintenance. He is the most professional and polite gentleman, absolutely charming and instilled enormous confidence in himself, the company and the work he was doing. Extremely patient, very helpful indeed. I believe the company is fortunate to have him as an employee. Just to say, none of your options regarding service performed properly describes the work. “Routine maintenance “ would be accurate.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Had a gear that needed replacing on a 1990's Wanye Dalton door opener. Called in for a schdeuled service and Austin showed p the next day and completed the door opener install quickly and professionally. Will use Precision Garage door service again when I need the other opener replaced.

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Austin D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician: Austin D
Review:

Excellent Professional & timely service performed by Austin. Austin is very knowledgeable & detail oriented in fixing garage door repairs & replacement of needed parts. He was a pleasure to work with! Will continue to do business with Precision Garage Doors due to Austin’s expertise & kindness!

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Austin D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Austin and Eric were very professional and friendly. They clearly explained each step of the process, then efficiently fixed the problem. I definitely recommend Precision Garage Door.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Scheduling was easy and quick. Austin came out and was very nice and helpful. Also quick and easy! Thank you.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Austin came out to diagnose the garage door issues I was having (loud clanky noises, not opening all the way up). He did a great job of figuring out the issues, providing different options to fix/replace motor/parts and installing everything timely. He also helped me reprogram the garage door opener on my car. I would recommend using Precision Garage Door.

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Austin D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician: Austin D
Review:

Always professional and knowledgeable. Great workman who are there to be helpful.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

I worked with Austin for installation of a Belt Drive Garage Door Opener (2022) and repair (2024). Installation: I was replacing a chain drive garage door opener on two garage doors. Austin clearly explained the differences between chain and belt drivers openers, which made the decision easy to convert from chain drive to belt drive. The install had some challenges as a result of poor decisions in the original install, but Austin fixed everything and verified everything worked. Repair: Austin made adjustments to garage tracks/frames for smoother open/close and explained proper maintenance steps. Austin is great to work with!

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Austin D Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician: Austin D
Review:

Very efficient & friendly technician

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Austin D Service Provided:
Garage Door Opener Install

Product:
Springs

Service Technician: Austin D
Review:

I looked at the ratings and it was all 5 stars. I am recently widowed and trying to figure out how to take care of our home of 23 yrs. It seems this the year everything seems to start breaking. I called Precision and they had someone that was able to come out and help me within a 2 hour window, which was such a blessing to me. Austin showed up and was so kind and helpful. I trusted him and knew he wouldn’t try to over charge me just because I was a woman living alone. He fixed my door and the charge was acceptable. He went over and beyond and helped me with the problem I had. I am a customer now forever. Thanks so much for you quick action and taking care of my problem. You guys rock

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Very friendly, quick service. Thank you!

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

Responded quickly to my request for service and provided total solution all completed in a little over an hour.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin did an amazing job. He was able to fix our garage door and he really catered to what we needed. He was very personable and knowledgeable. I really appreciated the way he explained what needed to be done. I would highly recommend him!

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

I appreciate the friendly and fair service. Austin was knowledgeable and had the garage door repaired in less than an hour.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin D. did a great job. Very personable and professional.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

The temp was around zero and my garage door was stuck open. They had somebody in half hour after I called. Austin D. Was very polite, very friendly, knowledgeable. He did a great job. I couldn’t have asked for a better person to come out. I was very pleased.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

The Technician (Austin D) was very professional and very knowledgeable with the repair of my garage door. He provided 3 different repair options upon my request that helped me decide which repair option would be best for my 23 year old garage door. Once I settled on the repair, he began working in a very methodical and knowledgeable way. Before I knew it, he was done. Wow! Fantastic job Austin! Thank you!

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
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Office: (317) 846-2332
14560 Bergen Blvd
Suite 100

Noblesville, IN 46060
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