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Austin D

Austin D
Service Technician
Reviews: 151
Average: 4.95 stars
Austin D has received 151 reviews, averaging 4.95 Stars:
1 2 3 4 5

Austin D's Bio:

Austin is married and has two daughters, one crazy toddler and a third grader who loves dance. Austin grew up in Avon and has three younger sisters. He played baseball through junior college as a pitcher and graduated from Ball State University with an Exercise Science degree in 2008. Outside of work and family Austin volunteers at his church as an elementary youth pastor. Random claims to fame: - Was a professional bodybuilder in the WNBF - Acted in six independent horror films - Once ate a 64oz steak at Shula’s, the gigantic elk burger at Bub’s, and always cleans everyone’s plates at restaurants.

1 2 3 4 5
Date: 11/22/2024
Garage Door Repair
,
Review:

The 2 service techs were great. I had called requesting that invoice be sent to my State Farm agent Rick Davidson but it wasn't Helpful called to let me know he did not receive it

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Austin D did an absolutely amazing job! He made sure I understood everything and was super informative and helpful.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Technician: Austin D
Review:

Installation seemed ok Technician was in time and courteous. First day after install we were backing out of the garage and the door fell down damaging my car and our door My husband and a fro They came out 3 more times to try to fix. There was an issue with the opener and for whatever reason it took them 4 times to fix. We had to file a claim with our insurance to fix my car and we never did hear anything back about our garage door We had to try to fix it ourselves because all of our tools are in there. Not a good experience and I honestly would not recommend

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Austin D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician: Austin D
Review:

Precision Garage Door Service and Austin more than met my expectations. He arrived as scheduled and was able to fix the problem with the double door.. He also oiled the hinges on both the double door and the single door so that they now run up and down smoothly and the bottom seal seems to be installed correctly.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Met expectations, solved problems, courteous, professional, and helpful! Thank you for your service! J.T.

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Austin D Service Provided:
Garage Door Opener Install

Product:
Springs

Service Technician: Austin D
Review:

Professional and respectful.

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Austin D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Austin D
Review:

I had service performed by another company about 6 months ago and recently had an issue with my door not operating properly. Unfortunately I was not able to reach that company to correct the issue, so I contacted Precission. The online scheduling was easy and convenient. I received reminder texts and a call from the tech before arriving. My technician was Austin. I can not say enough to express my appreciation for him. Austin represented himself and Precission with integrity, respect and honesty. Austin throughly inspected my garage door and gave me my options for repair, with a no pressure feel. The price was reasonable, and my door is working great! Based on my experience, I would reccomend Precission.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Saw the advertisement on TV and wanted a honest professional estimate. Austin did a great job. He got the job done how I wanted it. He did make some suggestions, but was not pressuring.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin provided top-notch service! He diagnosed our garage door and provided several options for repairs. He didn’t pressure us with sales tactics and was respectful. He took the time to explain the work he completed and left the area cleaner than when he started. I highly recommend working with Austin!

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Austin D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician: Austin D
Review:

I was so impressed with precision!! To start with the amazing text message I received 45 minutes prior to arrival. The technician Austin D. called 10 minutes prior to arrival to make sure I was ready for him to arrive. He was friendly and provided all pricing prior to doing anything. I will always call Precision for anything else I need. I will definitely ask for Austin D. If that is permitted. NICE JOB!

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin was a great guy. Knew exactly what to do and gave us options to fix the door pad. We had used Precision before to fix broken spring and called again due to your professionalism. Recommend you again - Please give Austin our thanks. Really a personable guy.

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Austin D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician: Austin D
Review:

I really appreciate the work of this company. They came out and they looked over the situation, even though I had to schedule them for the later afternoon, they said they could still complete the work on the same day, although I did not ask them to do so. They were more than willing to get it done. They also gave me many options and choices so I could choose whatever level of repair would fit my circumstances best and they worked with me they and made sure that the doors I was working on were being taken care of. In addition, they looked (with a visual inspection) at a couple of other doors to see if there were any imminent problems coming up. In summary, all in all, a very solid company. I'd definitely use them in the future and recommend them to my friends, just as they were recommended to me by my friend.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
Review:

The technician was great! He was easy to talk to and ask questions. He explained the noise I was hearing when the door went up and gave us a few solutions to solve the problem. Adele Kindig

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

They were there when I needed them. Thanks fore the quick turnaround time. Special thanks to our tech who was.very professional. I would highly recommend.

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Service was great as was serviceman. I thought Price was too high for service. This was a 3 year old garage door opener.

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Austin D Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician: Austin D
Review:

Our technician was polite, professional, and competent. He not only fixed the problem but took the time to do some maintenance on the spring, rollers, and door screws. I was very pleased with the entire experience.

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Austin D Service Provided:
Garage Door Opener Repair

Service Technician: Austin D
Review:

Our experience with Precision Garage Door Service was Outstanding. The service technician, Austin, did a great job explaining the issues cauing our door to make loud noises as it opened. Before Austin arrived, I thought we needed a new door however, Austin was able to fix the issue timely and efficiently without installing new door. We purchased hinges, rollers, cables and other items that were obviously needed. He also performed maintenace on the door. I would recommend using Precision Garage Door Service to anyone that requires door services. I am extremely satisfied. Thanks

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Austin D Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Austin D
Review:

Service was superb. management is marginal. Major rebuild of the entire door system. The ridiculous product list below is silly; about every part listed was needed. But The reason for the low rating is that i paid Austin almost $2,500 with a check so you don't have to pay American Express. He has my business card with phone and email. AS OF TODAY neither Monica nor I have received a copy of the detailed invoice nor a receipt. THAT IS POOR MANAGEMENT

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Austin D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician: Austin D
Review:

Timely and impeccable service. No hard sales pressure. Patient with numerous questions and updated our existing garages with the MyQ App. Couldn't be happier with today's results.

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Austin D Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Austin D
Review:

Austin was here to replace bottom seal on my garage door and then he inspected my door and fixed areas where light was showing to make my door completely air tight. He also showed me that I had a door opener that would open when power was out and he also put my opener on my cell phone. I was 200% happy with his work!!!!

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Austin was awesome. He explained everything to my satisfaction and did a fantastic job repairing my garage door. I was also impressed at how quickly I could get an appointment scheduled. Will definitely recommend Precision.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Thank you. Austin and his assistant Zeke we re at my home within 30 minutes after inquiring for repair. They were every cordial, informative and precise. I remembered the polite young man that repaired my door a couple of years ago and have recommended Precision to several because of the kindness, knowledge and success including reasonable pricing. Thank you Lili

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Austin D Service Provided:
Garage Door Opener Repair

Service Technician: Austin D
Review:

Your service was prompt and the work your company did was excellent. The technician was knowledgeable, and his work was excellent. Out of all the garage door companies we have used in the pass can not compare to your company. I will be recommending your company to my family, friends and neighbors. Merle & Anious Yeakey

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Austin D Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician: Austin D
Review:

Joel was great! I saw the Precision truck in our neighborhood. He was at a neighbor's house across the street . (Precision had put in a new garage door motor in my garage over a year ago and they did an excellent job.) Joel made several adjustments to the garage door. He also replaced the garage door seal on the bottom of the garage door. Great job!

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

Based on a recommendation from our next door neighbor we selected Precision Overhead Door. We can’t say enough about the promptness of response. With a few clicks of the mouse we had booked an appointment time that was perfect for us. A confirmation was immediately sent to us and a reminder the day prior to a visit. An hour before the appointment time we received a text with a complete bio of the service representative, Austin. Austin looked over our door situation and asked us several questions. Austin then proceeded to create a detailed proposal, sat down with us and explained every item and option. Two days from now we are scheduled for a door replacement including, at our request, replacement of the door opener. We found the price to be very fair and Austin did his very best to give us every available discount. We are looking forward to the installation and would highly recommend Precision Overhead Door.

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Austin D Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician: Austin D
Review:

Austin and Zeke did a fantastic job saving our garage door. They were very nice and professional while doing their job. My garage door works better and is so much quieter. Thank you for doing such great work.

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Austin D Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Austin D
Review:

Austin was punctual, professional, and personal. He was exceptionally easy to work with and talk to. I only needed enough repair to get my door operational, while I prepare to make improvements and a larger purchase later. Austin was more than accommodating and will be my choice when I make the decision to have the new door and system put on.

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Austin D Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Austin D
Review:

Austin and Issac did a fabulous job. I reached out to Precision as they had installed our garage door opener to purchase an additional remote door opener. They recommended a tune up based on how long ago we purchased the opener. They arrived within an hour of my request. They completed the tune up and programmed the new remote for us within 30 minutes. It was a great experience and I will continue to use Precision in the future. The best part was Austin and Issac. They were friendly, professional and knowledgeable. Thank you!

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Austin D Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician: Austin D
Review:

Young man was very courteous . He explained details of project and cost Before he started. Impressed with his Professionalism

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Austin D Service Provided:
Garage Door Repair

Service Technician: Austin D
Review:

From the moment I called at 7 p.m. due to a broken garage door spring, the service was exceptional. A friendly customer service representative promptly scheduled me for the next day. The updates via text and call when Austin was en route were appreciated. Austin's personable, respectful, and polite demeanor stood out during his inspection, where he identified additional components needing replacement due to severe wear and tear. He thoroughly explained all options before efficiently completing all repairs. My experience with Austin and Precision Garage Doors couldn't be better.

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Austin D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Austin D
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