Read what people are saying
about Precision Garage Door in:
Indianapolis, IN
Precision Garage Door of Indianapolishas received 5102 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Isaac did a great job determining the issue with our garage door. He explained the issues, the solution and cost. His repair not only solved the current issues but gave it several more years of service for a fair price. Call these guys any time. I called late in the day and got an appointment for the first time the next day.
- Ellis Lindsey
Indianapolis, IN
We used precision to replace our garage door and it was a very professional and quick replacement. So when we needed someone for my daughter’s house We immediately thought of Precision. They told us our options and then quickly addressed the problem to our satisfaction. We received a new opener, springs, drums, etc. Everything works perfectly now. We will always call Precision for our garage needs.
- Linda Calhoun
Indianapolis, IN
I had service performed by another company about 6 months ago and recently had an issue with my door not operating properly. Unfortunately I was not able to reach that company to correct the issue, so I contacted Precission. The online scheduling was easy and convenient. I received reminder texts and a call from the tech before arriving. My technician was Austin. I can not say enough to express my appreciation for him. Austin represented himself and Precission with integrity, respect and honesty. Austin throughly inspected my garage door and gave me my options for repair, with a no pressure feel. The price was reasonable, and my door is working great! Based on my experience, I would reccomend Precission.
- John Copeland
Indianapolis, IN
Excellent service, prompt, knowledgeable
- Amber Berry
Indianapolis, IN
Isaac arrived promptly as scheduled. He was ready to get started and find out what the problem was. He was very knowledgeable and respectful. If needed, I will definitely use your services again.
- Terri E Alums
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Service Technician: Isaac W
Indianapolis, IN
There may be cheaper garage service companies in town, but we've been so happy with Precision that we've never even wanted to look elsewhere. About 10 years ago, one of the springs on our garage door broke on a Saturday night. We needed to get our cars out for work on Monday and Precision was the only company that was available to come out on that Sunday. They were fast, efficient, and polite. So when our garage door stopped opening this past weekend, we didn't even hesitate to call Precision first. We called and spoke to a real person, not an automated service. They had us in their system from the last time and were able to setup a same-day appointment window (3 hours). The technician, Zeke, called ahead of time and showed up when expected. He was friendly, polite, and absolutely knows his stuff. After examining everything, he went over the everything with us to explain what was wrong and definitely needed repair, but also he went over the rest of the system and door itself to talk about what was still functioning and good and what was deteriorating and would need repair in the future. He asked what we wanted estimates for and, only a few minutes later, presented us with estimates showing low-, mid-, and high-cost options. He went over the pros and cons of each level of options and we selected what we wanted. Having reviewed general prices online, though Precision was in the higher price range, they were still fairly comparable to many of the other competitors. Zeke had everything in his truck and got right to work. We chose to replace the broken door opener with an upgraded one as well as replace a bunch of fixtures that were pretty worn out. It only took him about 3 hours to complete the work. When all was done, he walked us through the new system, helped us setup the remote app, and made sure we knew everything we needed. Zeke was the best! He was patient when we were asking what were probably dumb questions, and told us that there are no dumb questions (he was so nice about it!), and he was happy to repeat things when we thought we missed something. Zeke really was one of the best service people we've ever worked with and he went well above and beyond what was expected. We will not hesitate to use Precision in the future - though, thanks to Zeke, we shouldn't have to!
- V. Elzey
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Service Technician: Zeke D
Indianapolis, IN
Excellent service
- Margaret Graves
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Service Technician: Royal F
Indianapolis, IN
Joey did excellent job of assessing prob and gave us correcting options
- Jo Thieme
Indianapolis, IN
Zeke - serviceman Tremendously helpful and patient with all my questions. Great ambassador for your company. I would like to work with Zeke for my future needs. Crystal- receptionist- excellent first impression upon answering my phone call. Pleasant presentation, immediate scheduling for my needs. These two employees give the impression of a five star, first rate, first class company. Congratulations.
- Jim McLinn
Indianapolis, IN
Isaac W was the technician who came to my house to assess the issue with my garage door. He was very pleasant & professional & courteous. After figuring out the problem, he made a recommendation on how to solve and got straight to work replacing both garage door motors. He was great & I would request him specifically again and recommend Precision. The same day appointment options are a life saver for busy working moms! Great job to Isaac!
- Liz Manasek
Indianapolis, IN
Matt was great. He diagnosed the problem and came up with a solution. Will call Percision again if need more service.
- Ron Hunter
Indianapolis, IN
I picked them randomly off the internet AND was very surprised by how quickly they responded. The technician Brandon R was extremely helpful & polite; he took care of the problem in record time. Although, it was more than I could really afford it (lol, on a very fixed income) it was reasonable. I would definitely recommend and will use them myself in the future.
- Charlotte Willoughby
Indianapolis, IN
I wish I could give 6 stars! Brandon R. was extremely knowledgeable and informative. I called at 2pm and he was there fixing our garage issues within an hour. He really turned a stressful situation into a great situation.
- Patrick Knight
Indianapolis, IN
Picked company on-line. My guy was fabulous. Quick service on new garage door opener and spring system. Explained how all parts work.
- Kelsey Dickerson
Indianapolis, IN
Justin C was prompt, friendly and very efficient in getting our situation resolved in a timely manner. He laid out what other issues he was seeing on our older garage door and let us know the possible consequences of leaving those unaddressed. We will definitely keep all of that in mind and take care of it when the budget allows. We appreciate Precision because they are very reliable and we can always count on excellent service no matter who shows up. Thanks!
- Anna Long
Indianapolis, IN
Josh installed a new garage door opener for me today. He did a fantastic job and went thru everything with me to show me how it worked and how to use the app. I really appreciated it. Thanks
- Kathy Greening
Indianapolis, IN
My remote and keypad had quit working. Pat came this morning and quickly found the problem (fried main circuit board). He explained the options, replace the board which he had stocked on the truck or install a whole new opener. I chose to just replace the board and now it works great again. He even programmed the extra buttons on my remote to work in case the button I use gets worn out. My system is 22 years old. I really appreciate how well he explained my options and the costs. I've used Precision since I bought my house in 2007 and each time I've been happy with the results. I'm never "oversold" on anything and the work performed is great.
- Brian Farley
Indianapolis, IN
Response time was excellent and service was wonderful. Patrick was very diligent and detailed and his work was exemplary. He kept me updated and was transparent about all the work done. Springs were broken and needed to be replaced along with rollers. The garage door now works better than it did when brand new.
- Gary Myers
Indianapolis, IN
Excellent service and the tech was very knowledgeable, as well as, a very nice person! Would recommend this company to everyone.
- Elizabeth Zivitz
Indianapolis, IN
I searched around at a few other companies and thought I could trust this company after reading some of the reviews. The Service tech was great and knew what he was doing, Thanks
- Dennis Weekly
Indianapolis, IN
Michael, our technician, was prompt, very polite, informative and not a high pressure salesman as so many technicians are required to be with man companies. He let us know what areas of our door will need some attention in the near future. He lubricated the door parts quickly and went on his way.
- Bernie Kavanagh
Indianapolis, IN
This was my first experience with Precision. I received a coupon flyer in the mail and thought I would give them a try due to their BBB rating and their quick response. I was extremely pleased with the technician, Elliott, who solved my dilemma with the garage door opener. He was very professional, knowledgeable and answered all my questions. Precision will be my choice for all my future garage door needs.
- Martin McAfee
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Service Technician: Elliot S
Indianapolis, IN
I really appreciate the work of this company. They came out and they looked over the situation, even though I had to schedule them for the later afternoon, they said they could still complete the work on the same day, although I did not ask them to do so. They were more than willing to get it done. They also gave me many options and choices so I could choose whatever level of repair would fit my circumstances best and they worked with me they and made sure that the doors I was working on were being taken care of. In addition, they looked (with a visual inspection) at a couple of other doors to see if there were any imminent problems coming up. In summary, all in all, a very solid company. I'd definitely use them in the future and recommend them to my friends, just as they were recommended to me by my friend.
- Franc Sevcik
Indianapolis, IN
He did a great job.
- Georgia Cothron
Indianapolis, IN
Jason was polite and very thorough. Explained what needed to be done and showed me what he had done when he finished. He even cleaned up around the door and went the extra step to blow leaves u out of my garage.
- Corrine Hull
Indianapolis, IN
I called precision garage door service to have my opener repaired. Justin C. called me prior to arrival to inform me that he was on his way. When he arrived, he was extremely courtious and explained (in great detail) the problem with my garage door opener and thorougly explained our options. After the consultation, we confidently decided to replace everything except the door itself. After installing our system, Justin completley explained the functionality of the system to my wife and I. We would one thousand percent recommend Justin from Precision to our family and friends or anyone who expects professional service. Thanks Justin...from 1 to 10 (with 10 being the best) Justin is a perfect 10!
- Karl W
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Service Technician: Justin C
Indianapolis, IN
Isaac did a wonderful job and we thank him and Precision for all of your efforts. Thank you, Mark Cavill
- Mark Cavill
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Service Technician: Isaac W
Indianapolis, IN
Great service, Even better technician. A1 service all around.
- Darrin Douthit
Indianapolis, IN
RJ was wonderful! Answered all my questions, was relatable, friendly and approachable. While I did NOT want to spend money on an opener, I felt reassured with diagnosis/repair and check out. Thanks again!
- Katie Rigsby
Resolved all concerns we discussed. Tuned (3) 16X7 residential steel doors. Replaced springs, rollers cables, drums and other parts. All doors operate as they should. Quality work was performed. Satisfied with the result.
- Brian Verbarg