Review:

My door was smashed in by a would be thief. You responded so quickly and made sure my garage was secure even though the door couldn’t be repaired. My options for a replacement door were explained to me so that I could make an informed decision. Great service.

Review:

Outstanding customer service in every way. Totally professional and polite. No company could have a better representative than Nick Zatkoff.

Review:

Rating definitely 5. Technician was at my door within 90 min of my phone call. Very professional. Very polite. Explained my options thoroughly. Replaced my overhead door motor in a timely manner. He even swept out the leaves that had blown into my garage. I would recommend this company to anyone!!!!! Thank you.

Review:

Tyler G. called and asked if he could come a little earlier than scheduled and I agreed. We discussed the problems I had been having with my garage door opener and what I had done in an effort to repair it. After some checking of the opener, he presented me with some options ranging from replacing the control board in the opener to completely replacing my 20 year old opener. he explained the different prices, what was included with each option, and the warranties of each option. I decided to replace the entire unit and he had a new unit installed in less than an hour. He then provided me with a tutorial of the new unit, programmed the unit with the new remote openers, and programmed the Home-link units in my two automobiles. He did not make a mess, cleaned up all of the packaging and old parts, and made sure I understood everything about the new opener. He was very polite, mature, and knowledgeable. I would highly recommend him.

Review:

Nick was very professorial and honest. I have been in the hardware/home center business for over 35 years. And sold many a garage door. So you can't buffalo me...I shopped around and got a quote from one company to replace one spring 300 to 400 dollars. I told the guy on the phone I cam go to home depot for 30 to 40 dollars for a spring. HE SAID NO WAY. Well yes way....I told him head ripping people off. Nick ending up getting 370.00 bucks. But he replaced many needed parts and did both springs. I am handy but won't mess with the danger of springs. Nick is a keeper! I will be back for my garage door repair needs that I can't do. Thanks again Nick! I would hire you!

Review:

Very friendly

Review:

We had a garage door spring break at our shop. Called them first thing this morning, they were able to set me an appointment window just a few hours away. Showed up on time. Corrected our issue in a timely manner and even gave us a little education on why it happened and improved our setup. Technician was great.

Review:

Eric did a terrific job. Very through and profession.

Review:

We have had great service the two times we have used Precision Garage Door. Both times we have had the same Tech, Vladimir, so it is nice to have that consistency. Fair pricing and very helpful, we are happy to have this as a vendor we will keep a relationship with for future needs.

Review:

I had read all the reviews online regarding Precision and was very impressed. I was able to get an appointment the next day. We live in an older home which presented a few challenges, but Mike was awesome! He gave us several options which I really appreciated. Our new door and opener have not been installed yet but, I am sure the installation will go as well as the initial service call.

Review:

Eric came to my home today to repair a garage door that was extremely loud. He was pleasant and explained a few options to rectify the problem. I chose to have additional work done to make sure I could have safety in the future. I would highly recommend this company !

Review:

Technition was very helpful and answered all my questions. And did a great job. I highly recommend him and this company.

Review:

The technician Mike was very knowledgeable and professional.

Review:

Kevin was our service man and did a great job. A cable broke but he said that there were other issues of which he took care of. He was not pushy and said he could get the door to work but that other items were worn. He gave us the price and we agreed to get the door in good working order.

Review:

I appreciated the quick service as well as the updates provided by the team. The on-site repair person was very personable and informative. Ensured my tenant had knowledge of updates and operation of garage door.

Review:

Kevin was spectacular. Second time we have used Precision for a door rebuild (big door before, small door today). The parts are so much better than the original installed, the warranty is excellent, and the techs are great. Called on time, showed up on time, worked quickly and extremely cleanly. I was shocked when he proceeded to clean most of my garage floor upon completion. Would recommend Precision to anyone needing garage door work.

Review:

Outstanding service. Came out same day, tech was professional and did a great job replacing the motor. Pricing was transparent and everything was quoted up front.

Review:

The service tech, Ben, was great. Explained everything. Provided multiple options and clearly explained the benefits of each.

Review:

The technician was great - professional and knowledgeable. He provided the best service and advice for my particular situation. Can't wait to get my new door installed. Service performed was assessment for resolving my old garage door problems.

Review:

Our garage door n opener was very old. Mike explained the issues and several different options to have it repaired vs. a new system. We opted for repair and he began right away. We asked many questions and he answered them all w/o trying to force us into something we didn’t want. He was friendly and very professional.

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Review:

5 Stars! Kevin was great! He was very pleasant to work with. He explained the issues with my door and explained the options and warranties with each. Once the work was completed he went over everything he had done. Thank you!

Review:

Great service

Review:

I chose Precision based on my neighbor's recommendation. Your technician, Josh, arrived in the RESCHEDULED appointment window, very carefully explained the options and costs to replace the broken spring (or springs), and that he would make recommendations for any other needed maintenance. He was extremely pleasant and patient in answering my questions. He took it upon himself to speak to his boss about the scheduling problem that occurred (see below) and told me there would be NO CHARGE for the repair. Josh not only quickly replaced the springs (high end) but also adjusted the rod holding the springs and replaced the rollers. I was very impressed with Josh's professionalism, work, and recommendations for door self-maintenance. I will definitely call your company again if needed and recommend it (and especially Josh) to others! After a rocky start:- On the phone on 10/4 I was told my appt was on 10/5 between 8 to 10 AM but the email confirmation was for 8 - 10 PM which I failed to notice. When I called on 10/5 when a tech had not called or arrived by 10 AM, I was told of your scheduling mistake which made me very angry. I initially cancelled the repair but later rescheduled and am glad I did. See above.

Review:

The only part good was our garage door. Everything else was worn out. Eric came out and replaced the springs, cables, rollers and adjusted everything. Now it works like new. Ask for Eric he does good work and is fast and to top it all off he doesn't pressure you into anything. He gave us several options and let us decide what we wanted.

Review:

Nick was outstanding. We have had your product for years, but it needed updates and tweaks. He explained everything well and gave us options.

Review:

Total satisfaction. Technician Kevin Ulery was true professional. Kevin came over to balance one of my garage doors on which springs were replaced about 3 months ago. I also had him replace the weather seal at the same time. He knows garage doors and how to take care of customers. He is an asset to Precision Garage Doors of Indianapolis, Joel you should be proud to have team mate like Kevin. Thank you. Bhatt G.

Review:

Kevin was a great tech. Super friendly, loved our dogs, great service and worked with us on affordable prices for the services provided.

Review:

Our experience with Precision was great. Mike came out the same day we called and got a new opener installed promptly. Mike even helped set up our new keypad and the automatic opener in my SUV. First class service.

Review:

I received 5 star rating customer service from Ben (technician). My appointment time was scheduled for a much later time; however, the technician called to inform me of an earlier time being available. Ben was a great listener and patient as I explained the issue with my new garage door opener and spring. He was very professional and knowledgeable throughout the repair service. I would recommend his service in the future.