Kevin U
Average: 4.98 stars
Kevin U's Bio:
Kevin spends most of free time in the summer wakeboarding, hanging out with friends, or playing Golf. He also enjoys exercise and fitness. Kevin is also a trained Recovery Coach, and has been a volunteer at Fairbanks Hospital since 2013.
Indianapolis, IN
Carmel, IN
Technician completed all issues and solve them on site. Technician gave exceptional customer service as well as offering best value and decision-making to solve the issue.
- Tyson Gronau
Kevin was great throughout the whole process. I thought all I needed was a small part, but after further inspection there was more to it. Kevin did a great job explaining all of my options and choices. He was extremely knowledgeable of his products that he sells and services. The best part, he was able to get everything fixed the same day.
- Matt Clevenger
Greenwood, IN
Kevin was great helping us with our problem!
- Mike Skill
Indianapolis, IN
I’m not sure where to begin! I called first thing this morning to have someone come look at my daughter’s garage door. I decided to try to get this fixed after her water heater went out and flooded the basement last night! When it rains, it pours! Choosing to find the positive in this chapter of life! Kevin called and was there within 45 minutes! He called me and went over everything in detail. We opted to fix the spring only at this time. The door is now working and we have a garage door fixer! I told him we would request him if there’s a next time. He said we can but that anyone at Precision Door would do a great job! That says a lot to me that someone would speak so highly of their company! I’m not sure what kind of accolades/bonuses you give for exceptional service, but Kevin needs to be recognized! He took time to listen to our story and was very empathetic.
- Beth Zorman
Greenwood, IN
Thank you for the great service. Kevin was great to work with today. I will definitely call you again for any garage door needs!
- Jeremy Creveling
Bargersville, IN
Referred by a relative who had a great experience recently. Kevin was great at explaining the problems identified and the options available. Did a superb job of installing the new opener, spring assembly, etc. Wonderful experience!
- Jeffrey Dixson
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Franklin, IN
Technician Kevin and trainee were both personable and professional. Kevin was knowledgeable and explained everything in detail.
- Tim Shaul
Fishers, IN
Very professional, all work explained and completed. Technicians very knowledgeable and polite. Would highly recommend.
- Bob Cockrum
Indianapolis, IN
Kevin U. was very professional and efficient. We would recommend his work to anyone.
- Jacob Demeter
Zionsville, IN
I cannot say how happy I am with Precision Garage Door, and with Kevin, the technician who did my work. I was really happy even before anyone showed up, though, because I found out when I first called that the service call price was literally HALF the price of the company I called first. In addition, the other company couldn’t offer less than a FIVE hour window for when they would show up, but Precision offered a three hour window. So I was already happy when Kevin came at 10am. He was polite, efficient, and professional. He was also personable and had a great attitude. He diagnosed the problem quickly and fixed it without delay. He displayed creative problem-solving talent and also offered further possible solutions. I would wholeheartedly recommend Precision Garage Doors to anyone! Thank you!!
- Nancy Burrell
McCordsville, IN
Upon returning from vacation, we discovered that our garage door would not open. It was approximately 7:00 PM, and through a referral, we contacted Precision Garage Door, which was open until 7:30 PM. To my surprise, the customer service representative was exceptionally friendly and scheduled an appointment for us first thing the next morning. We received a text informing us that our technician, Kevin, was en route and he subsequently called to confirm. Kevin was extremely polite and knowledgeable, and he did not apply any pressure during our conversation. He presented us with various repair options, categorized as low-end, mid-range, and high-end. He identified that the cables had snapped and the springs had broken. At no point did we feel coerced into selecting one package over another. In fact, he mentioned a less expensive $700 repair option, cautioning that it would require a follow-up visit due to the motor functioning inefficiently and the board beginning to overheat. After considerable discussion, we opted for the complete package, which included everything along with a new opener featuring a camera and remote functionality. Initially, we had anticipated a cost of just a few hundred dollars, but we ultimately spent $3,687.73 and could not be more satisfied with our decision. Not only did Kevin complete the work in less time than estimated, but he also cleaned my garage floor more thoroughly than it was upon his arrival. He took the time to explain everything and assisted me in setting up the related applications, guiding me through the entire process. I would highly recommend Precision Garage Door and specifically suggest Kevin as your technician. His performance far exceeded our expectations, and he certainly deserves recognition for his exemplary service. I will definitely recommend this company to anyone in need of repairs or a comprehensive garage door solution. While they may not be the most economical option available, their quality of service and warranty make the extra cost justifiable. The efficiency of their service is commendable. Please be sure to inform Kevin that Larry sends his regards.
- Larry Jones
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Indianapolis, IN
The technician was courteous and professional. He inspected the garage door thoroughly and showed me areas that needed attention. He also gave me the cost to complete this work. He replaced the items needing attention. He also replaced the light for me, too. And he blew out all the leaves and dirt on the garage floor. I couldn't ask for better service. I will always use Pecision for my garage door service. Their work is consistently outstanding and their prices are fair.
- Mary Jo Wagner
Indianapolis, IN
I had an outstanding experience with Precision Garage Door Service thanks to Kevin, the technician who came out to repair my garage door opener. From start to finish, Kevin was professional, knowledgeable, and incredibly thorough. He quickly diagnosed the issue, explained everything in a clear and friendly way, and replaced all the necessary parts to ensure my garage door runs smoothly and reliably. Kevin’s attention to detail and commitment to quality really stood out. He treated my home with respect, worked efficiently, and made sure everything was operating perfectly before he left. It’s rare to encounter this level of craftsmanship and customer care. I highly recommend Kevin and Precision Garage Door Service—truly exceptional service!
- Michele Lacy
Carmel, IN
Great experience from the start. Communication was excellent from the schedulers and the technician. Made suggestions on what could be replaced / made better... but no pressure at all. Work was completed in a timely manner and garage was left in better condition than when he showed up. Kevin was the tech and did an outstanding job! Will recommend. Thanks
- Todd Smith
Carmel, IN
Technician Kevin U. was very helpful and easy to work with. He was clear and professional about the diagnosis on my garage door's condition and issues that needed to be addressed. My door is operating much smoother and quieter now. I would recommend Precision Garage Door Service to anybody.
- Jon S.
Pendleton, IN
I choose Precision because two of my neighbors highly recommend your Company. I called and the tech was here the next day exactly when the scheduled appointment was. My technician was Kevin. He exceeded my expectations. Customer Service was outstanding. He introduced himself, was courteous, patient and most of all listened to my concerns. When he was finished, he took me around and showed me exactly what he had done. We checked to make sure everything was working. Personally, I would hire Kevin any day of the week. Thank you very much
- Debbie Cockrell
Indianapolis, IN
Precision door was only garage door company available immediately. Kevin was great and very attentive to our situation. Highly recommend them!
- Therese Shatker
Fishers, IN
My garage door was making a funny click-click-click sound when opening and closing. Kevin U came out, diagnosed and repaired the problem. As part of the service, Kevin found that my springs were weak and not balancing the door the way that it should. He explained the issue and the options available. Precision Garage Door Service was the original vendor when I purchased the garage door and opener. I trust the quality of the product and their service.
- Robin Bruner
Avon, IN
Used your several times previously and was satisfied so called you again. Very satisfied with todays service.
- Seymour Suber
Carmel, IN
Kevin was wonderful! Very knowledgeable, friendly and kind. He replaced my outdoor entry pad and replaced the rubber seal at the bottom of the door. He then blew out the whole garage with his leaf blower. I couldn’t be more pleased.
- Theresa Pratt
Indianapolis, IN
Joel, Service Repairman, was detailed, prompt, professional, courteous and prepared. He offered and provided excellent customer service and timely explanation, repair and installation. Joel provided a thorough breakdown of costs and an estimate that included discount. The estimate was competitive with other providers. It also met my family's budget. We're extremely satisfied with Joel's work. We'd recommend Joel and Precision Garage Doors for your service needs. Joel performed a number of services listed below.
- Ed Boner
Brownsburg, IN
I was beyond pleased with my service! Kevin and Stuart came out the same day I called. They were professional, informative, and pleasant. They worked well into the evening to ensure that everything worked properly and that the site was clean. I would highly recommend Precision to anyone!
- Janine Cooper
Indianapolis, IN
Kevin was extremely thorough while inspecting my garage door and informed me of issues that another company failed to notify me about. He installed new weather stripping on the bottom of my door and was very creative in fixing a gap due to uneven concrete. The new seal fits perfectly and is air tight. I'm very pleased and impressed with the service I received today.
- Diane Savin
Danville, IN
This company has great communications, outstanding response time and great service technicians. I contacted with the chat online and had a service tech within an hour installing our opener. If you want the job done right please give them a call. Our technician was Kevin who was very professional and knowledgeable. Kevin has a great attitude and knows what to look for, explains the needs to make your door the best working condition it can be for you. I would highly recommend this company and Kevin to do your garage door needs. Give them a call. Best company around.
- Henry Chapman
Anderson, IN
Garage door spring broke on a Saturday afternoon, fixed on Monday morning. No hard selling, just a full explanation of what was needed and the cost options. Restored our 25 year old door to functioning as good as new, and soooooo quiet.
- Dan Killion
Carmel, IN
Kevin and Dakota did a great job. They found me the best fit for our home and worked quickly. It was an exceptional experience.
- Thomas Bauman
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Camby, IN
Crystal, Kevin & Dakota were all great! Kept in touch about arrival time. Made it earlier than expected! Kevin & Dakota were knowledgeable, efficient & had great customer service. Appreciated
- Andra Mowery
Indianapolis, IN
The technician was knowledgable and informative. He fixed both garage doors quickly, and solved my problem. I have used this company in the past and will do so again if I have any future problems.
- Anonymous
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Avon, IN
Precision repair specialists are quick, efficiant and courtious. In addition they explain the options and want customers pleased. I'd call these people for any type of service or installation at home or work. Just outstanding from start to finish. Respectfully K.Beck
- Keith Beck
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When I called for service, my appointment was scheduled for the next morning. Kevin and Tyler were right on time. They took a look at my problem...and after some investigation, they found a couple of other concerns that needed taken care of. I agreed, and they started working. Within 3 hours, they were done with the repairs...and in my opinion, went above and beyond. Great with explanations! These two guys were awesome...friendly and fun...but knowledgeable and professional. Thanks, Kevin and Tyler and Precision! My mind is at ease now.
- Canda King