I was very impressed with Kevin U. He took time to explain what was causing the creaking noise and various fixes. He was very thorough and got the job done in a timely manner. My dog also liked him.

- E. Thompson

We had an absolutely incredible experience from the time I called the precision office yesterday to job completion this afternoon. The office person was incredibly courteous and did a wonderful job scheduling our work to be done. Then this morning, Kevin and Eric showed up to assess our garage door issue. I was thoroughly impressed with the professionalism, courtesy, knowledge, and work ethic that we experience today from these two individuals. Absolutely great and over-the-top customer service from everyone in this organization from our contact on the phone to the two Service individuals Kevin and Eric who installed and rebuilt our garage door operating system. It was certainly refreshing to have witnessed and experienced such awesome customer service. Thank you, Joel for your leadership which resonates through your entire company. Absolutely the best customer service and workmanship ever. Joe & Carol Obergfell

- Joe & Carol Obergfell

Kevin and Marcus did a great job replacing our garage door opener and the springs. He explained all the options but didn’t pressure me to go one way or the other. They were friendly, polite, and knowledgeable. They worked hard in the heat and got the job completed quickly. They cleaned up the area and walked through all the how to operation tips. Great job!

- Donna Kreke

I selected Precision because it's unheard of to have over 4 thousand 5-star reviews on google. I knew they had to be good, and I was right. My service guy, Kevin U., was prompt, polite, knowledgeable and efficient. He made me aware of the things my garage door system needed, but didn't push me or try to "hard sell" me. I appreciated that very much.

- Chad Bosworth

This was my first experience with Precision Garage Door Service, and every aspect from start to finish exceeded my expectations. Same day service and Kevin’s expertise were outstanding. The original door opener failed as I suspected after 9 years. Kevin inspected the system, explained everything to me, including options available. There was absolutely no ‘sales pitch’, only valid information needed to make a decision on a new unit. Kevin took time to ask relevant questions and understand the overall situation: how many times a day the door is used, the number of cars, etc. His interest in installing a door opener that fit my lifestyle was impressive. Once I chose a new unit, he expertly installed everything in a reasonable timeframe. Afterwards, Kevin reviewed the features of this unit, operation and safety aspects. He also made sure that the app was downloaded on my phone and that I was confident using it. This was not a rush job/installation. Kevin is thorough and a skilled technician which I greatly appreciate. He’s professional, friendly and an outstanding representative of your company. It was a pleasure meeting him and to have a new, more powerful unit. Thank you, Kevin and Precision Garage Door Service!

- Dianne Osborne

I had an issue beginning at 0400 in the morning… my garage door began opening and closing. Upon looking to see if I might’ve rolled over onto the garage door opener, I realized it wasn’t in the bed. Upon searching for it, it wasn’t in the house. I had to have dropped it outside while carrying groceries from my daughter’s vehicle into the house… someone has my garage door opener. I remained prayerful, yet calm despite the tears. What do I do (after ensuring the alarm was on and locking the door from the garage)? I went to Google. There was Precision, 24 hours. Kevin called before he came out. He was personable and very funny. Kevin kept me informed of what was going on throughout the process. He gave me options for repair. After he provided the service, Kevin cleared the garage of debris. Thanks, Kevin,

- N.Tay

Very prompt and courteous. Explained everything to me. Finished in a reasonable time. Did not try to push most expensive options on me.

- Tim Wade

Kevin and his partner Colin (?) were great. Very friendly and knowledgeable. They got right to work and completed repairs on both doors. We will use Precision for our future needs. Thank you.

- Karen Halle

Service Tech Kevin U. was on time, knowledgeable and friendly. I knew my garage door and opener were both old and I was prepared to replace them, but Kevin took his time to explain all my options, including the possibilities to just repair my existing setup and not replace them. In the end his information was very helpful and I did end deciding to go ahead and replace the whole setup, but never felt that I was pressured into doing so. Overall a great experience and I would highly recommend Precision Garage Door.

- Ryan Frick

A friend highly recommended you. Kevin is absolutely awesome. Very professional. Wants to please you. The service was more than outstanding. It is wonderful having Christian guys working for you. He was more than accommodating, explaining everything. Eric who is his trainee is awesome also. They were polite, and courteous. I can’t say enough positive things about them and the service they provided. They are truly a very valuable asset to your business. They are the best.

- Stephen Tinsley

We have an old, very heavy door that has required some repairs over the years. We had used Precision at least twice in the recent past. This last episode was caused by a cable slipping off the worn attachemnt post on the edge of the door. There were a few additional casualties because of the falling door that needed to be replaced. Kevin, the technician, came early on Monday morning and set about surveying the situation and gave us a list of the items we would need to put the door into very good working order. We let him do his work and within a very reasonable time, he was finished. The door runs as it's supposed to and quietly. Kevin did a fantastic job!!

- Dave Hunden

I've used Precision for about a year now and have always been impressed with their response time. Kevin spent lots of time understanding the problem and explained the solutions he would use to correct it. Even making a suggestion to help with the problem. But never any pressure to buy anything. He was warm, personable and efficient. The kind of person every business should strive to hire. Good Experience....thanks!

- B. Wilson

Kevin did an outstanding job!!! He looked and listened and then explained the potential problems. He was very respectful and diligent. He solved current problem and prevented future safety issues. As a former teacher, I would give him an A++!!!

- Denise Nichols

Kevin was very through and help us understand everything. Very nice and really enjoyed working with him. He did an awesome job

- James Price

Kevin And Collin were great to work with. Both very knowledgeable and very efficient in getting both of my garage door motors installed and repairing one of my garage doors. I highly recommend Precision Garage Doors of Indianapolis.

- Terry Webster

I selected Precision because the location on Tegler is near my home, and I clipped a coupon out of the Reach flyer good for a free service call. Kevin and his associate were very thorough and professional. I would say they went over and above my expectations. I would also like to mention that the two young ladies that assisted me when I visited your office to purchase a wall console were very helpful as well.

- Tom Schamp

Kevin and Colin were excellent. Professional, efficient, thorough. Very happy and will call Precision again.

- Lindy Richman

Ryan helped quickly fix our garage door. He provided options and was easy to work with !

- Venkat

Kevin was good to work with. He evaluated the problem and gave straight answers to possible solutions. Didn't try to sell me anything but gave good advice.

- Jonathan Weinzapfel

Kevin was great! He was very thorough and really detailed. He also explained in detail but in an understandable way of the work he was doing. I will recommend Precision to family and friends

- Matthew Mendenhall

I took a chance on Precision's internet ad because I was desperate to repair a damaged garage door that day (someone backed out a car without...$$!) A nice woman answered the call and right away that afternoon I had an appointment. Whoosh! The door was entirely made with glass windows and was severely bent, including the glass. The repair would require two men to push it back into place at risk of breaking multiple glass windows. It took three hours, a steel bracket to secure, and it was done. Kevin also managed to sell me some new rollers for all three doors, and threw in some other adjustments for free. Then, not sure why, he swept out all three garage bays that were loaded with fall leaves and winter dirt! Very competent men with years of experience. Their trucks are really beautiful. You cannot do better than that.

- Cathy

I will always use precision garage doors. My service guy was on time. He was polite and respectful knew how to do the job and gave me great choices for my needs. I think his name was Kevin. Good guy knew what he was doing.

- Gregory Shelton

I had a spring on my garage door snap at 12:30 on a Saturday afternoon. I thought I would have to wait until Monday to have someone come out and repair the door. I was surprised when a technician could come out between 3 & 6 that same afternoon! Kevin was our technician and he was very professional an walked through all our option. He let us know what HAD to be done to keep us safe and what COULD be done to prevent further issues. There was no sales pressure at all - he went through each option and we came up with the best solution for our situation. I am VERY pleased with the experience from the person answering the phone to final finished repair. I would definitely recommend Precision Garage Door to anyone who is in need of a repair.

- David Walter

Kevin and Kole came out and looked at our garage door and were very nice and friendly. Our springs to our garage door were outdated and they were able to give us a reasonable quote for a new system that was budget friendly. It was installed same day in no time at all. They were very experienced and did a great job. I would recommend them to our family and friends.

- Kim Souder

They went out of their way to explain what was wrong with my garage door opener.

- Cyrus Amir

Our call was promptly answered and a same day appointment was arranged. The technician was very thorough and explained not only how the door system worked but what was failing. He presented a variety of options to fix our issue. He was very competent, communicated clearly and put us at ease throughout the entire process.

- Chris Sampson

I received exceptional service from Kevin at Overhead Garage Precision Door Service. His genuine kindness, expertise, and attention to detail made a huge difference. Kevin not only fixed my garage door efficiently but also took the time to explain the issue and ensure everything as a whole was functioning perfectly before he left. Thank you, Kevin, for your outstanding work and professionalism. Your dedication to doing the job right truly stands out, and it gave me peace of mind knowing it was professionally done and thoughtfully handled. I sincerely appreciate you taking that extra mile, and I won’t hesitate to recommend you and Overhead Garage Precision Door Service to others.

- Krystal Howard

I am very please with the entire process of getting my garage door repaired by Precision. From the first phone call, they were responsive and informative. The technician, Kevin and his partner were informative and did great work! I’d recommend Precision again and again!

- Haley Ebach

Kevin and his helper (forgot his name) did an awesome job fixing my garage door explained everything in detail what was wrong what needed to be fixed and explained benefits of the options. I have been in customer service for 29 years and that was probably top 5 interactions I have had ever..will recommend to all my friends and family.

- Michael Jones

Kevin U did a great job explaining why the spring broke and how to fix a previous install to give the new springs a longer life. Will continue to use Precision in the future.

- Grant P