About Kevin
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Reviews for Kevin U
Bob Flint
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, courteous, professional. No hard sell, but did a good job of explaining what was necessary and what would be upgrade that might prevent additional issues in the future if I wanted. Worked efficiently. Tuned up other doors better than any other garage door service around Indy (and I have tried 3 others).
Ruben Hernandez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very efficient team, from the moment I called to schedule the service to the entire experience with the technician who communicated everything effectively, timely and precise. Thank you to the technician Kevin U who did a fantastic job.
Dana L Beard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I selected Precision Garage Door Service because of the BBB rating, and the honest and friendly service advertised on a television ad. I was not disappointed! Kevin U called to tell me he was enroute and I liked him from just talking on the phone with him. I told him there were probably some things in the way for him to do his job, but I had pulled my car out. He stated that if anything needed to be moved, he would do it and he already liked my job because his previous 2 jobs of the day their door wouldn't even open. After asking me what my concerns were, he inspected the system parts and got the garage door to "skip" as I had stated. Kevin told me that pretty much everything was wrong with my garage door, except for the door - cables were frayed, garage door opener smelled like it was already burnt and I was lucky that my garage door had just been very noisy and jumping sometimes, because it was definitely showing many signs of safety issues that could have happened at any time. Kevin gave me 3 different options to fix the door - the top one was not the lowest cost and the bottom not the highest cost to repair and make my garage door safe. He explained the difference between the 3 options - not pressuring me on what to select and happily answered any questions about any differences in value and warranties. My garage door has NEVER been this quiet, not even when I had it everything replaced several years ago, by another company of course! It is so quiet now, I can hardly hear it and my cat can't hear it either - before she would know from any room in my condo that someone had opened the garage door. Before leaving Kevin explained everything he'd done and showed me the newer safety features that I had and asked me for if I had any questions. He asked if I felt he had done a 5 star job and I said yes - but the truth is, I'd like to give him a 10 for being so friendly, helpful and courteous while being professional at his job. He reminded me that if you call Precision Garage Door, you will get a real PERSON, 24 x 7 - something not many companies can say any more! Thank you for my quiet door and the great service I was provided by Kevin as my rep for your company.
Elizabeth Becker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin U. was AMAZING! He was very respectful of my time and my house. He took the time to explain and show me what was wrong with our garage door and what options were available to fix it. Let me decide how we should proceed with the information that he gave me. I called on Monday night and actually talked to a person and not a machine, which is always much better.
LaToya Toliver
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service from start to finish! The service technicians Kevin and Josh was prompt, professional, and very knowledgeable. They quickly diagnosed the issue with my garage and completed the repair efficiently. I really appreciated the quality of the work and the great customer service. I would definitely recommend them to anyone needing garage repairs!
Service Technician: Kevin U
Service: Garage Door Opener Repair
Tyler Witsken
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin was amazing! Extremely friendly and professional. Will be using precision again in the future!
John Borders
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin did a great job helping us with our garage door. He provided excellent customer service and deserves five stars! We are very pleased with his service.
Service Technician: Kevin U
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Steve Houston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a garage door opener replaced and a lot of extra things replaced to make door work safer the way it should. Kevin our technician did great work and everything operates as it should job well done.
Judith Mates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Because Precision replaced my garage door opener two years ago.
Ranesha Lee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We chose Precision Garage Door to service our garage door. They must’ve sent us their best technician! We got the privilege to have Kevin come out and service our door. He was so knowledgeable, kind, and made a true impression on our experience. There are many people who have a business, but few truly provide quality service! We will always be grateful for our experience with Kevin and will share Precision’s information with anyone with garage door needs! Thanks Kevin!
Keith Kohlmann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin, the Precision technician, quickly solved the issue I was having with my garage door. What I appreciate about Precision is their organized system—from the first phone call to the updates on timing and the technician’s arrival. They come fully prepared with all the right tools and parts, neatly stored in a spotless, professionally marked van. You can tell its Precision the moment they pull into the driveway. Precision makes recommendations as to what is needed to do the job but is clear to let you make the decision. The added value was tightening hinges, chain and oil where needed. Kevin also reminded me of a feature on the keypad that I had forgotten that is useful. We also reviewed records of when the garage door springs & motor was replaced to help with knowing what I can expect since the repair of garage door springs. The website is user friendly and talks about the employee and have videos to review.
Service Technician: Kevin U
Service: Garage Door Repair
Carol Loggins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Joe and Bryan came out and did a complete assessment of the situation with my garage door. They gave me three options for the repair. Once the option was chosen, they went to work and finished in 2 hours. They even took a leaf blower to my garage floor! I am excited about my new system and will definitely recommend Precision to friends and neighbors.
Max Tuley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Highly recommend Precision! Kevin was very friendly, personable and knowledgeable. He did a great job explaining all of our options. Appreciate him going above and beyond to give us the best deal.
Patricia Heffelman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin was outstanding!!! I appreciate the level of professionalism and his eagerness to help and provide me with options. I've been using Precision for years and will not go anywhere else for my garage doors!! Thanks for helping me today and making things secure!
Vickie Bogner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin and Caleb (I believe) were absolutely fabulous. They were courteous and very understanding about the predicament a broken garage door leaves you in - with your car stuck inside. Kevin walked me through everything - why the door had broken and what my options were for fixing it. They had it fixed in just a couple hours.
Jennifer Spence
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had an excellent experience with Precision Garage Door Services from start to finish! From the very first call, their team was professional, attentive, and truly listened to my concerns. They made me feel valued as a customer and not just like another number, which really stood out to me. Kevin, the technician, was absolutely amazing. He was friendly, knowledgeable, and took the time to explain everything clearly. His professionalism and kindness made the entire process smooth and stress-free. I highly recommend Precision Garage Door Services to anyone in need of repairs or service. You won’t be disappointed!
Service Technician: Kevin U
Service: Garage Door Repair
Jim Novielli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service from Kevin, expertise and knowledge deserves better than a 5 star rating 10*
Kurt Kinszler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin and Mark arrived promptly and began their assessment. Very helpful in explaining our options and then proceeded to repair/replace all that was necessary. Will definitely call them again, but hopefully it will be several years before doing so.
James Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks to Joel for fixing my door and making the process smooth and educational. I like that he walked me through the complete process and gave me many options to choose from. He ensured that I understood each step he took during the process and made sure I understood what was going on and why. I'm a novice and slow on understanding what was taking place but he was easy to understand and encourage the questions I had. I test the new motor and the workings of the door for a couple of days to ensure I was satisfied and I am very satisfied. Thank you Joel and hope the rest of your team provide the same type of service.
Erin McManaman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called because our garage door wouldn’t budge. Kevin and Josh arrived in less than 30 minutes, got the job done the same day! Personable, knowledgeable and efficient. Thank you!
Paul Calloway
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin was very open minded about the problem and what was needed to ensure the door would function the way it should..
Nathan Plant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast professional service, was a pleasure to have these guys out to fix our garage door, would recommend them 100%.
Melissa Majestic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I did not meet the sales person however my wife Melissa told me that the person was very pushy and was always trying to up sale the call we end up spending 450.00 just to get him the leave would not call them in the future They are not a customer service company would recommend to look elsewhere
Cynthia W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The repairmen arrived and were friendly and quite helpful. They fixed my problem and made a couple improvements to keep my door going for a long time. There was never any pressure, just good information.
Scott Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks Kevin
Jesse C.
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called on a Tuesday evening regarding a spring replacement, and technicians were on-site first thing Wednesday morning. They were very courteous, professional, informative, and a pleasure to be around. Since my garage door had been damaged from a collision a couple years ago, the technicians identified other failed/failing parts and provided many options for repair and/or replacement. Less than two hours later my garage door is basically brand new, and I appreciate that they provide military discounts as well. Precision will be my go-to service provider for any garage door needs.
Service Technician: Kevin U
Service: Broken Garage Door Spring Repair
Kathy Clark
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and experience with my new garage door opener install and service on my door. Kevin was knowledgeable and skilled in his installation and explanation of my choices and assessed our problems with the door.
Canda King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When I called for service, my appointment was scheduled for the next morning. Kevin and Tyler were right on time. They took a look at my problem...and after some investigation, they found a couple of other concerns that needed taken care of. I agreed, and they started working. Within 3 hours, they were done with the repairs...and in my opinion, went above and beyond. Great with explanations! These two guys were awesome...friendly and fun...but knowledgeable and professional. Thanks, Kevin and Tyler and Precision! My mind is at ease now.
Tyson Gronau
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician completed all issues and solve them on site. Technician gave exceptional customer service as well as offering best value and decision-making to solve the issue.
Matt Clevenger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Kevin was great throughout the whole process. I thought all I needed was a small part, but after further inspection there was more to it. Kevin did a great job explaining all of my options and choices. He was extremely knowledgeable of his products that he sells and services. The best part, he was able to get everything fixed the same day.
