I cannot say how happy I am with Precision Garage Door, and with Kevin, the technician who did my work. I was really happy even before anyone showed up, though, because I found out when I first called that the service call price was literally HALF the price of the company I called first. In addition, the other company couldn’t offer less than a FIVE hour window for when they would show up, but Precision offered a three hour window. So I was already happy when Kevin came at 10am. He was polite, efficient, and professional. He was also personable and had a great attitude. He diagnosed the problem quickly and fixed it without delay. He displayed creative problem-solving talent and also offered further possible solutions. I would wholeheartedly recommend Precision Garage Doors to anyone! Thank you!!

- Nancy Burrell

Upon returning from vacation, we discovered that our garage door would not open. It was approximately 7:00 PM, and through a referral, we contacted Precision Garage Door, which was open until 7:30 PM. To my surprise, the customer service representative was exceptionally friendly and scheduled an appointment for us first thing the next morning. We received a text informing us that our technician, Kevin, was en route and he subsequently called to confirm. Kevin was extremely polite and knowledgeable, and he did not apply any pressure during our conversation. He presented us with various repair options, categorized as low-end, mid-range, and high-end. He identified that the cables had snapped and the springs had broken. At no point did we feel coerced into selecting one package over another. In fact, he mentioned a less expensive $700 repair option, cautioning that it would require a follow-up visit due to the motor functioning inefficiently and the board beginning to overheat. After considerable discussion, we opted for the complete package, which included everything along with a new opener featuring a camera and remote functionality. Initially, we had anticipated a cost of just a few hundred dollars, but we ultimately spent $3,687.73 and could not be more satisfied with our decision. Not only did Kevin complete the work in less time than estimated, but he also cleaned my garage floor more thoroughly than it was upon his arrival. He took the time to explain everything and assisted me in setting up the related applications, guiding me through the entire process. I would highly recommend Precision Garage Door and specifically suggest Kevin as your technician. His performance far exceeded our expectations, and he certainly deserves recognition for his exemplary service. I will definitely recommend this company to anyone in need of repairs or a comprehensive garage door solution. While they may not be the most economical option available, their quality of service and warranty make the extra cost justifiable. The efficiency of their service is commendable. Please be sure to inform Kevin that Larry sends his regards.

- Larry Jones

The technician was courteous and professional. He inspected the garage door thoroughly and showed me areas that needed attention. He also gave me the cost to complete this work. He replaced the items needing attention. He also replaced the light for me, too. And he blew out all the leaves and dirt on the garage floor. I couldn't ask for better service. I will always use Pecision for my garage door service. Their work is consistently outstanding and their prices are fair.

- Mary Jo Wagner

I had an outstanding experience with Precision Garage Door Service thanks to Kevin, the technician who came out to repair my garage door opener. From start to finish, Kevin was professional, knowledgeable, and incredibly thorough. He quickly diagnosed the issue, explained everything in a clear and friendly way, and replaced all the necessary parts to ensure my garage door runs smoothly and reliably. Kevin’s attention to detail and commitment to quality really stood out. He treated my home with respect, worked efficiently, and made sure everything was operating perfectly before he left. It’s rare to encounter this level of craftsmanship and customer care. I highly recommend Kevin and Precision Garage Door Service—truly exceptional service!

- Michele Lacy

Great experience from the start. Communication was excellent from the schedulers and the technician. Made suggestions on what could be replaced / made better... but no pressure at all. Work was completed in a timely manner and garage was left in better condition than when he showed up. Kevin was the tech and did an outstanding job! Will recommend. Thanks

- Todd Smith

Technician Kevin U. was very helpful and easy to work with. He was clear and professional about the diagnosis on my garage door's condition and issues that needed to be addressed. My door is operating much smoother and quieter now. I would recommend Precision Garage Door Service to anybody.

- Jon S.

I choose Precision because two of my neighbors highly recommend your Company. I called and the tech was here the next day exactly when the scheduled appointment was. My technician was Kevin. He exceeded my expectations. Customer Service was outstanding. He introduced himself, was courteous, patient and most of all listened to my concerns. When he was finished, he took me around and showed me exactly what he had done. We checked to make sure everything was working. Personally, I would hire Kevin any day of the week. Thank you very much

- Debbie Cockrell

Precision door was only garage door company available immediately. Kevin was great and very attentive to our situation. Highly recommend them!

- Therese Shatker

My garage door was making a funny click-click-click sound when opening and closing. Kevin U came out, diagnosed and repaired the problem. As part of the service, Kevin found that my springs were weak and not balancing the door the way that it should. He explained the issue and the options available. Precision Garage Door Service was the original vendor when I purchased the garage door and opener. I trust the quality of the product and their service.

- Robin Bruner

Used your several times previously and was satisfied so called you again. Very satisfied with todays service.

- Seymour Suber

Kevin was wonderful! Very knowledgeable, friendly and kind. He replaced my outdoor entry pad and replaced the rubber seal at the bottom of the door. He then blew out the whole garage with his leaf blower. I couldn’t be more pleased.

- Theresa Pratt

Joel, Service Repairman, was detailed, prompt, professional, courteous and prepared. He offered and provided excellent customer service and timely explanation, repair and installation. Joel provided a thorough breakdown of costs and an estimate that included discount. The estimate was competitive with other providers. It also met my family's budget. We're extremely satisfied with Joel's work. We'd recommend Joel and Precision Garage Doors for your service needs. Joel performed a number of services listed below.

- Ed Boner

I was beyond pleased with my service! Kevin and Stuart came out the same day I called. They were professional, informative, and pleasant. They worked well into the evening to ensure that everything worked properly and that the site was clean. I would highly recommend Precision to anyone!

- Janine Cooper

Kevin was extremely thorough while inspecting my garage door and informed me of issues that another company failed to notify me about. He installed new weather stripping on the bottom of my door and was very creative in fixing a gap due to uneven concrete. The new seal fits perfectly and is air tight. I'm very pleased and impressed with the service I received today.

- Diane Savin

This company has great communications, outstanding response time and great service technicians. I contacted with the chat online and had a service tech within an hour installing our opener. If you want the job done right please give them a call. Our technician was Kevin who was very professional and knowledgeable. Kevin has a great attitude and knows what to look for, explains the needs to make your door the best working condition it can be for you. I would highly recommend this company and Kevin to do your garage door needs. Give them a call. Best company around.

- Henry Chapman

Garage door spring broke on a Saturday afternoon, fixed on Monday morning. No hard selling, just a full explanation of what was needed and the cost options. Restored our 25 year old door to functioning as good as new, and soooooo quiet.

- Dan Killion

Kevin and Dakota did a great job. They found me the best fit for our home and worked quickly. It was an exceptional experience.

- Thomas Bauman

Crystal, Kevin & Dakota were all great! Kept in touch about arrival time. Made it earlier than expected! Kevin & Dakota were knowledgeable, efficient & had great customer service. Appreciated

- Andra Mowery

The technician was knowledgable and informative. He fixed both garage doors quickly, and solved my problem. I have used this company in the past and will do so again if I have any future problems.

- Anonymous

Precision repair specialists are quick, efficiant and courtious. In addition they explain the options and want customers pleased. I'd call these people for any type of service or installation at home or work. Just outstanding from start to finish. Respectfully K.Beck

- Keith Beck

Great guys ! Thanks for everything!

- Cecily Mount

I was very impressed with Kevin U. He took time to explain what was causing the creaking noise and various fixes. He was very thorough and got the job done in a timely manner. My dog also liked him.

- E. Thompson

We had an absolutely incredible experience from the time I called the precision office yesterday to job completion this afternoon. The office person was incredibly courteous and did a wonderful job scheduling our work to be done. Then this morning, Kevin and Eric showed up to assess our garage door issue. I was thoroughly impressed with the professionalism, courtesy, knowledge, and work ethic that we experience today from these two individuals. Absolutely great and over-the-top customer service from everyone in this organization from our contact on the phone to the two Service individuals Kevin and Eric who installed and rebuilt our garage door operating system. It was certainly refreshing to have witnessed and experienced such awesome customer service. Thank you, Joel for your leadership which resonates through your entire company. Absolutely the best customer service and workmanship ever. Joe & Carol Obergfell

- Joe & Carol Obergfell

Kevin and Marcus did a great job replacing our garage door opener and the springs. He explained all the options but didn’t pressure me to go one way or the other. They were friendly, polite, and knowledgeable. They worked hard in the heat and got the job completed quickly. They cleaned up the area and walked through all the how to operation tips. Great job!

- Donna Kreke

I selected Precision because it's unheard of to have over 4 thousand 5-star reviews on google. I knew they had to be good, and I was right. My service guy, Kevin U., was prompt, polite, knowledgeable and efficient. He made me aware of the things my garage door system needed, but didn't push me or try to "hard sell" me. I appreciated that very much.

- Chad Bosworth

This was my first experience with Precision Garage Door Service, and every aspect from start to finish exceeded my expectations. Same day service and Kevin’s expertise were outstanding. The original door opener failed as I suspected after 9 years. Kevin inspected the system, explained everything to me, including options available. There was absolutely no ‘sales pitch’, only valid information needed to make a decision on a new unit. Kevin took time to ask relevant questions and understand the overall situation: how many times a day the door is used, the number of cars, etc. His interest in installing a door opener that fit my lifestyle was impressive. Once I chose a new unit, he expertly installed everything in a reasonable timeframe. Afterwards, Kevin reviewed the features of this unit, operation and safety aspects. He also made sure that the app was downloaded on my phone and that I was confident using it. This was not a rush job/installation. Kevin is thorough and a skilled technician which I greatly appreciate. He’s professional, friendly and an outstanding representative of your company. It was a pleasure meeting him and to have a new, more powerful unit. Thank you, Kevin and Precision Garage Door Service!

- Dianne Osborne

I had an issue beginning at 0400 in the morning… my garage door began opening and closing. Upon looking to see if I might’ve rolled over onto the garage door opener, I realized it wasn’t in the bed. Upon searching for it, it wasn’t in the house. I had to have dropped it outside while carrying groceries from my daughter’s vehicle into the house… someone has my garage door opener. I remained prayerful, yet calm despite the tears. What do I do (after ensuring the alarm was on and locking the door from the garage)? I went to Google. There was Precision, 24 hours. Kevin called before he came out. He was personable and very funny. Kevin kept me informed of what was going on throughout the process. He gave me options for repair. After he provided the service, Kevin cleared the garage of debris. Thanks, Kevin,

- N.Tay

Very prompt and courteous. Explained everything to me. Finished in a reasonable time. Did not try to push most expensive options on me.

- Tim Wade

Kevin and his partner Colin (?) were great. Very friendly and knowledgeable. They got right to work and completed repairs on both doors. We will use Precision for our future needs. Thank you.

- Karen Halle

Service Tech Kevin U. was on time, knowledgeable and friendly. I knew my garage door and opener were both old and I was prepared to replace them, but Kevin took his time to explain all my options, including the possibilities to just repair my existing setup and not replace them. In the end his information was very helpful and I did end deciding to go ahead and replace the whole setup, but never felt that I was pressured into doing so. Overall a great experience and I would highly recommend Precision Garage Door.

- Ryan Frick