Garage Door Repair Reviews in Indianapolis | Marion County, IN (Updated August 2026)

Dakota was very much knowledgeable and helpful with his tips. Quite efficient in completing t the tasks at hand. I would recommend him to anyone that asks. Thank you

- Robert Griner

Clayton, the Precision tech arrived on time within the scheduled window. Clayton listened without interrupting to let me explain the main issue. Clayton asked simple, direct questions to clarify concerns. He explained the plan of action before starting any work. I have been a Precision Door customer for years and continue to be be happy with service from the beginning of the service call to the completion of the job. Well done Clayton and Thank You.

- Alice Law

Dakota was friendly and polite, explained everything and and got the work done. Pleased with the experience.

- Judy Allman

I’ve used Precision Garage Door Service twice Both times were positive experiences I got a prompt response,courteous knowledgeable technician and an excellent final result Ten out of ten from me

- Annette Collier

10pm hear loud noise from garage single door spring snapped. Googled & found precision open 24 hours & got scheduled for next morning. Notifications were sent and got call from Mark to let know was on way. Mark assessed the garage door & asked if would inspect other double door too. Mark has excellent communication & customer service skills, showed how double door springs weren’t working as intended and advised with no pressure recommendations to replace with heavy duty springs, new pulley cables, new bearings & bottom door seal. Explained & pointed out the visible signs of the worn components. Given pricing options & explained warranties for parts & service. Got the work done in estimated time & am thoroughly pleased with the Precision experience & Mark is by far the best overhead door specialist that I’ve had the pleasure of doing business with, definitely recommend Precision and if your able to request a door specialist ask for Mark. Mark takes pride in his work and made sure everything was perfect before leaving.

- Walter Dolin

We contacted you for help after our garage door spring broke, which left the door nearly impossible to open. Your team exceeded our expectations with fast, courteous, and expert professionalism. The communication throughout the process was excellent. Thanks to the repair, the door is now as smooth and quiet as the day we bought it new many years ago. Our repairman, Ty A, was outstanding! Jeff & Sharon Clark Indianapolis, Indiana

- Jeff Clark

My door was not closing properly. Most of the parts were 15 or more years old. Everything had to be replaced except the door. Caleb replaced everything with new parts. He was courteous, professional, and did a good job. He explained everything along the way. I would recommend him to anybody who needs similar work.

- Jeff Tenuth

I called about 3 pm to see about getting an extra clicker for our garage door. Within an hour, technician Josh was here, gave great service, explained our options, and we are set. Thanks. Also, thanks that a real person picked up the phone when I called! Kudos to you all. My first time using you since it was the brand we had when we bought our condo.

- Ruth VanReken

I was able to schedule service of my garage door and opener the same day I called. Mike F arrived promptly and helped me decide what needed to be done. He offered me several options and explained the difference. He took his time to answer all my questions and do the work right.

- Sharon Sanford

Called in the morning. They came the same morning. Replaced keypad and checked out the door. Fast and great service

- Mike Werner

Highly recommend! We found both of our service representatives to be professional, friendly and very knowledgeable. The company was very quick to respond to our needs.

- Glenda Norris

Everything was excellent. On time and quickly remedy the situation

- Gregory Metallic

Eric was awesome. He explained everything and was friendly and communicative. He answered all of my questions. I will stick with Precision for all of my garage door needs.

- Jasmine S

Tony was great to work with, he was knowledgeable, enthusiastic, and professional. He didn’t push things we didn’t absolutely need at the moment and he was pleasant to work with. We will definitely call Precision first when we have a need in the future!

- Matthew Owens

Joey did a great job and was friendly and professional! Good first time experience. I was able to schedule through chat. I was offered same day service but was able to schedule the following day when I was available. Definitely the place to get service. I will recommend to friends!

- Sarah Tomes

Caleb did a great job. Precision installed this door last fall and I have been impressed with the workmanship ever since.

- Richard Roller

Recommended by our neighbor. Our technician did a great job. He was friendly and courteous.

- William Zimmerman

Your guys do a great job and yous have helped me about four time in the last year great and the guys were so nice

- Marilyn Oder

Nick did a fast and very good job I was very happy with ever thing. Good service.nice to do business with you all thank you very much

- George Wildrick

Ben always goes above and beyond for me and is very kind and helpful. Please recognize him for his superior service. Thank you so much. Also, the schedulers in the office are always so kind and helpful as well.

- Gwendolyn (Wendy) Graper

Did great work,

- Hector Delafuente

Caleb did a fantastic job installing a garage door opener that the previous owners had left us when we bought the house. We weren't sure it would work. He put our minds at ease.

- M. Billings

Service provider was polite, explained the problem and offered various options

- Charlotte Talley

Elliot came out on a Sunday. He was courteous, respectful and very knowledgeable. Did not try and sell me any services I did'nt need. My door operates 100% better and is so much quieter.

- Tony Widgery

Precision Garage Door was the best decision we made for our garage door. Their customer service is top notch and we especially really like Teddy. He is friendly and has done great service work for us and we trust that when he is our tech things will be done right and honest.

- Heather Denton

I accidentally backed into my garage door and needed someone to inspect the damage and see if it could be repaired. I was dreading this and just knew I was about to have to pay a couple thousand bucks for a door replacement. Clayton was absolutely amazing from the very minute he got out of the car. At first, I was a little concerned when only one technician arrived, but Clayton quickly put those concerns to rest. He was professional, knowledgeable, and confident from the moment he arrived. Most importantly, he genuinely seemed committed to finding the best solution rather than immediately recommending a costly replacement, which always happens to me in these situations, as I'm a single white female. Before even discussing repairs, he spent time carefully assessing the damage and looking for ways to save the door. He came back and explained that he had found a repair option that would allow me to avoid replacing the entire door. He was very honest about the potential drawbacks, including the possibility of some future noise and a small remaining dent. Still, he was confident he could restore the door to full functionality. Clayton thoroughly explained the repair process, pricing, and warranty. I especially appreciated that there was no pressure. He made it clear that payment wouldn't be collected until the work was completed and I was satisfied with the results. He also backed his work with a one-year warranty, which gave me even more confidence. The repair took about 45 minutes, and when I inspected the door afterward, I was honestly amazed. It looked almost like I had never backed into it. He straightened the damaged section as much as possible, reinforced the area where the door had come off the track, and made sure everything was operating properly. He also took the time to provide advice on maintaining the door in the future. Best of all, the garage door operated smoothly and quietly when he finished. It's now been a couple of days, and the door works just as well as it did before the accident. I told Clayton he was amazing, but he insisted I was just lucky. Personally, I think he was just being modest. His professionalism, honesty, and workmanship exceeded my expectations. I wouldn't hesitate to call him again for any garage door issue in the future, and I highly recommend him to anyone needing repairs.

- Mary Caitlin Massie

Precision installed my door and opener a number of years ago and did a professional job at that time. So when I had a problem with my door I of course called them back.

- Dennis Hammer

Elliot was fantastic. He explained everything in detail and was very professional. I would highly recommend this company and Elliot to anyone needing garage door repairs. Thank you Precision for your quick response and scheduling for next day service. If I ever need service again, I will definitely call Precision Garage Doors! 100% satisfied, 5 star rating!

- Lucinda Troup

Great, professional job. Would highly recommend to anyone.

- Josh Hayes

Personable, professional, knowledgeable. Excellent work. Super result!

- Skip Hallam