Read what people are saying
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I could not be more pleased with the experience with Precision from start to finish! In discovering some loose/missing bolts in the track of the garage door, and the Precision sticker on the door of the garage of the house I recently bought, I figured my first step would be to call Precision and see if they could service the door (as I know nothing about garage doors, am new to the house, and in general do not know what I don't know). I was able to get an appt the very next morning conveniently fitting my schedule. Brandon called me en route, making me aware of his arrival time. His warm and conversational nature reminded me of calls with friends or family I have known for years. He was so personable and made me feel confident in meeting with him. Then, I received a text message from Precision that gave me details about Brandon - this was so unique! It indicated that Brandon is from the area, he is married with 2 kids, and that he has some hobbies, to include playing basketball and watching the Colts. I LOVE THIS SO MUCH! How often service techs show up at your house and are just....'strangers' - this is a WONDERFUL way for the company to bridge the relationship gap and start the service off positively! It allows there to be common ground and talking points - and helps the customer/tech relationship to form quickly. Brandon in general was SO personable and took the time to educate me where I needed it - without over/under-explaining. It is obvious that Precision prides itself on helping its customers make informed decisions that are right for the customer. Precision is willing to help the customer do what is best for them. You absolutely have a longterm customer here - I will 10000% be shouting praises and recommendations moving forward. Thank you for being a standup company, with EXCELLENT service techs who take pride in their work, treating your house as it was their own. I am very pleased, cannot say enough good about Brandon! THANK YOU SO MUCH! God bless!

- Lisa Smith

Patient, understanding reasonable! Very polite and explains everything!

- Benita Reed

Eric did a great job fixing the broken spring on our garage door and replacing some aging parts. I really appreciate the fast, friendly and professional service.

- Keli Handy

Precision continues to be our company of choice for any issues we have with our garage door. The company is available when needed for emergency calls and never fails to impress. Every technician we have worked with has been professional, experienced and personable. Austin D was our technician today to install a new garage door opener. He assessed the situation and provided a few options based on what he found, giving us all the information we needed to make an informed decision and the best one for us. Austin completed the installation of the new opener and all that goes with it in great time, and he also checked our existing door to make sure all parts under warranty were working as needed and it turns out, we needed a couple of part replacements. We truly appreciate Austin's attention to detail, and he was a pleasure to work with today.

- Terri

Great interaction with Elliot. He was professional, diligent, and knowledgeable. He explained everything before and after; keep up the great work!!

- John Faust

Eric was our tech today, he explained everything, gave us options and didn't try to sell me something we didn't need. Highly recommend this company for your garage door needs! Easy to schedule online, received alerts when they were on the way. A great experience overall!

- Cristina Marroquin McCall

My experience with Precision has been great. 5/5 Ashley was polite and kept us informed. The technician, Vladimir, was very knowledgeable and the work provided exceeded my expectations.

- Phillip Hawkins

Isaac was both courteous and professional. He quickly diagnosed the problem, a loose bracket above the garage door, repaired it, then went on to check out and adjust the door and opener. I am confident that the garage door is working fine.

- Mike Brown

Brandon R. came out to fix a broken spring, was very professional and helpful. He had great observations and recommendations. Excellent service!! Thank you so much Brandon R.

- Nancy Lopez

I was very pleased with my experience. My technician Isaac was very courteous and professional. He is truly a great asset for your company.

- Chuck Merriman

I've used them over the years for all my door needs . They always do a great job.

- J

I called Precision on a whim and am so happy to have done so! Ty came out to service my garage door and provided absolutely amazing service. He was punctual, courteous, extremely knowledgeable and explained all the ins and outs of the service, along with potential causes and solutions for the issue. I couldn't have asked for a better technician and they'll most definitely be receiving my business for any and all future garage door needs.

- Sara Goldfarb

Precision Door met and/or exceeded my expectations. My garage door was broken and nearly inoperable. The technician came on time, was friendly, knowledgeable, professional, and courteous. He fixed my door the same day! To top it off he honored my coupon for the services.

- Dawn Jones

When my garage door broke, Precision Garage Door Service was my first call. I spoke with a friendly person on the phone and they sent someone out that very same afternoon. Brandon R was so incredibly helpful. He explained exactly what was going wrong, and gave me time and space to decide what I wanted to do. He was extremely competent and genuinely kind. I am so pleased with the service I received. Thanks to Brandon R and Joel!

- LJ Rudman

Anthony was very helpful and showed me lots of options so I could make the best decision. He did a very good job and you can be proud of him.

- Ruth Huitema

Excellent work. Quick and easy.

- Gary Reising

I t says when I booked the appointment that it was an $88.00 service charge that would would be waived if over $100.00. It cost me over $700 dollars and I was still charged $65.00 service charge plus I never received my veterans discount. I am disappointed at the total cost was that much just for rollers and to reprogram the remotes.

- Stephen Chasteen

Chase was a great tech. Very polite and thorough! Explained what was wrong and the best plan for us to fix it. Great personality, keeper!!

- Kelly Fortune

I developed a partnership with Precision Garage Door several years ago. I was.impressed with your technicians. We received quality care! Job knowledge was expressed with the desire to "really" take care of us , along with the garage door. Precision Garage Door comes prepared, the parts are readily available to meet our needs. We loved Isaac! He communicated well with both of us. His customer service skills are better than any other provider could offer. Precision Garage Door will always be my garage door provider! You became family to me. I even gave Isaac a hug. He's now family. My neighbor needed Precision Garage Door. Their door was off balance and would not close. We suggested you guys. The technician they had repaired their door. The biggest boost was Precision Garage Door coming several hours early. Just know, they were pleased too! Thanks for reaching out to me. Tina Barnheart

- Tina Barnheart

Great service as usual. Friendly, helpful, and available quickly!

- Dustin Frey

Brandon was excellent! Very helpful and informative. Would highly recommend!

- Wendy Wilson

Excellent customer service! Fast & efficient & professional 1000% recommend precision doors.

- Dawn Lee

Kept me informed as to when the technician would arrive. Elliot was very professional and friendly. Explained everything that needed to be done. I was very pleased with the outcome.

- Molly Donovan

Orlando was great to work with. He helped me to know my options and explained everything so well. He was courteous and clearly a hard worker. While it is never exciting when you have to call someone out to fix a garage door, Orlando made it a stress free and pleasant experience.

- Gregg Salyers

Precision responded promptly with same-day service call. Its service representative Tyler thoughtfully placed a call to us 15 minutes in advance of the arrival time he expected - just to check if the scheduled time was still convenient. Tyler was exceptionally friendly and courteous. He thoroughly explained his findings on inspection and explained each of our options for repair (including the pros and cons of each option), without giving any hint that he was motivated to aggressively "sell". We were confident about the repair decision that we made, and now, we are very happy with the result. Thank you!

- Douglas Lapidus

Orlando did a great job He was very helpful I would definitely recommend him

- Betty Randolph

Calling for service was super easy and quick, the ladies on the phone were very nice and helpful. Our tech Mark W was awesome! Super knowledgeable and assisted with ensuring we had proper install and super personable making the experience smoother.

- Evan O'Connor

Thank you for fast service. We appreciate the thoroughness in which the techs inspected our doors and made necessary repairs.

- Masters Heating and Cooling

Brandon came out to fix a broken spring. We had just had it replaced a few years ago with and internal spring rod. I wanted to upgrade to the old heavier springs as we use the garage door as our in and out and it gets plenty of work. So the pulleys and cables were also trashed and I had Brandon replace them along with the rollers on a buy one get one deal. So Brandon quoted me the job and I agreed not wanting to spend as much but I wanted to make sure the system lasted for a long time. As he got into it we talked about the different challenges and agreed to upgrade the entire system. Brandon kept me informed throughout the entire process, he was very professional and I couldn’t be happier. I would gladly recommend Brandon for the very very unpleasant broke garage door experience!!!

- Keith Busch

Excellent, fast efficient service. Vladamir, the tech explained everything completely and in terms I could understand. very customer focused. Called with a problem and got same day service. Highly recommend this company a thousand times over.

- Karen Duncan