Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5164 reviews, averaging 4.95 Stars:
Indianapolis, IN
Indianapolis, IN
Hi…. I choose Precision Garage door while looking through google and noticed I could set my own hours to book a time that is convenient for me.. I placed my appointment my self and asked for hours between 10a-12p gave my cell phone info for a next day service, and “BOOM”, customer service called me to confirm my service just like that! I was impressed! By the way I did call AHS and they referred me to someone who I had to wait several days for him to come out. ( both of my vehicles were still and my garage for 2 days since Thursday and Friday , and maybe Monday! ???????? You guys are awesome with fixing my problem within 12 hours from me setting my appointment! Your service deems professional at the highest and I appreciate that! ????????????????
- Kathy Rutland
Indianapolis, IN
From the minute I contacted Precision Garage Door on line everything went fine. I made an online appointment for the next day. It was promptly confirmed and the technician came on time the next morning. He did his inspection and told me what needed to be done and how much it would cost. He was smart, professional, kind, and friendly. RJ was simply great. To deal with a young man of his kind makes you hopeful about the future of America. I would recommend this company and this young man to anybody anytime. Thanks for an excellent job.
- Hikmet Kutlu
Indianapolis, IN
Timely arrival. Thoroughly explained what was needed. Completed the job quickly and efficiently. Ben was awesome!
- Pat Groll
Indianapolis, IN
Was able to get next day appointment and all repairs were completed same day. Was offered many options to chose from and recommendations by tech which was helpful.
- Mandi Clossey
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Indianapolis, IN
First time customer. I was amazed at how fast the tech showed up. Ryan D. Was great. He was though with his inspection, and explained what I needed in a manner that I understood. He did a great job with the repairs. The door runs like new.
- Alex Rogers
Product:
Indianapolis, IN
Professional service. Orlando H called to inform us of his arrival time. Once here he got straight to working on doors. Checked over both doors. He made some recommendations on some issues that were present on our doors, that would cause bigger issues over time such as the adjustable operator reinforcement bracket and torsion cables that were rusting. It was nice to have someone review the entire door and not coming to fix the problem (broken spring) and leave and then we have problems later that could have been fixed earlier. Would hire them again.
- Paul Ransberger
Indianapolis, IN
Excellent service!! Ryan was very professional and knowledgeable.
- Lisa Foltz
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Indianapolis, IN
Excellent service even came early
- Shelly Guthrie
Indianapolis, IN
My keypad stopped working and Ben arrived right when scheduled, assessed the problem and installed a new one and helped me get it programmed. While here he did a garage door check and tune up. All went very well. Highly recommend Precision. Starr Townsend
- Starr Townsend
Indianapolis, IN
Professional service and customer support
- David Harris
Product:
Indianapolis, IN
My garage door was out of service due to a broken spring. I remembered hearing a commercial from Precision and decided to give them a call. Andrew arrived precisely at the appointed time and got right to work to take care of the broken spring problem. He was cheerful, professional, courteous and efficient. He also took care of some other issues with the garage door and now it operates like new. I recommend this company because of their professional attitude and concern for the customer.
- Geraldine Hanson
Indianapolis, IN
Precision Garage Door Service is the only company I call for my garage doors. I may not be the only one who realizes your garage door needs attention right when you try to leave for work or an important appointment. It's always at the worst moment, it seems. But Precision is always available and ready to help, even the same day. I love that they send a text introducing the person headed to your house with a little bio, so you already feel that you know them when you let them into your house. And each service person is nicer than the last. The service is not only timely, but thorough. They walk you through every issue that they see, the one that got you today, and the ones that will get you later. They come prepared to fix anything and have options so you don't feel pressured. Overall, The Best! Thank you Precision!
- Lourdes Geise
Indianapolis, IN
I would use this company any time and would recommend you do the same. Scott was very nice attention to detail was arrived early, and they are very affordable. Thank you
- Wanda Adams
Indianapolis, IN
Excellent service from Precision tech, Royal. Had to have my garage door re-wired due to my dog chewing the wire. Royal explained everything to me and also showed me the censor damage prior to doing the work and answered all my questions. His professionalism was outstanding. I contacted Precision after reading the great comments on BBB and as I was reading Precision's commercial came on. Well, that put the icing on the cake. After work was completed to still went over everything. Would definitely recommend this company and planning on calling them back for any future issues. DB
- Debora Binns
Indianapolis, IN
Scott D was great! He cleaned up poor work by previous repair people and didn’t try to sell me anything I didn’t need. I’ll definitely use you guys from now on!
- Joseph Bigelow
Indianapolis, IN
Very reliable, conscientious to customer's time, called ahead, kept updating customer as to where he was in completing the repair. Explained everything very concisely and easy to understand.
- Jane Sanftleben
Indianapolis, IN
What an amazing technician Andrew S is. Professional and kind and throughly explained what was wrong and the different ways to fix the issues with my old garage door. Didn’t try to oversell my needs. Replaced Springs and Rollers and other parts. So thankful that he knew his job well and was also good with people. Customer Service is definitely exercised well with this company.
- Nancy Farrand
Indianapolis, IN
Scott, our service technician, was wonderful! He arrived early, listened to my description of the problem with our garage door and then completed a thorough inspection before he presented possible solutions. Clear explanations of each issue, what was needed to fix each one, as well as the priority of importance. Very thorough, personable, and professional. I would highly recommend Scott and congratulate Precision on the quality of their employee.
- Sanece Beard
Indianapolis, IN
Joel was very helpful, competent and very pleasant . We could not have been happier with the prompt and professional service . Especially in This cold weather !
- Fred Biesecker
Indianapolis, IN
Service was great. Service Tech was amazing and we are really happy with the service. Will recommended to everyone we know. Thanks for your prompt service. It's had to find companies who care about their customers...which you really do care.
- Cate and Bob Montgomery
Indianapolis, IN
Everything was perfect from scheduling to repair. Service man was on time, polite, knowledgeable and efficient
- Penny Griffith Wilson
Indianapolis, IN
I Called Precision because they did good work in the past. They didn't disappoint. The Technician came out and found the problem right away. Everything was Great.
- Robert Essex
Beech Grove, IN
Because I used to once before, and the gentleman was so nice and businesslike. I was very glad to get him again He was helpful.
- Alice Seering
Indianapolis, IN
Ben was our service technician and I have to say how amazing he was. He took his time, explained ALL of the options available for what we needed and did not pressure us into buying anything we didnt need. His professionalism was 100% and he is a very good representative for your company. We needed a little bit of work to be done but he was timely in his arrival and took his time to ensure the job was done right the first time. We found your company via a television commerical last night and it just felt like your company would be good to work with and we were right. I have a big nice sticker in the middle of the garage door so should we ever need anything or if we ever HEAR of anyone needing anything that you can service you can rest assured we will provide your company to them (and Ben as well!!!) Happy New Year and thank you very much. From a set of very satisfied customers, Kendall Womack and Sandy Gonzales
- Kendall Womack
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Service Technician: Ben H
Indianapolis, IN
My husband's car was trapped in the garage and we wanted to make sure he could get it out and return to work after the Holidays. We got the most reasonable quote form Precision. Alissa took the time to explain the fees and Ryan had the door fixed in no time. Thank you very much
- Stephanie Patterson Cline
Indianapolis, IN
1/1/24 - I called Kevin U for the service call phone number. I called and was scheduled immediately. Pat arrived at my house within an hour of my call. I couldn't be happier. Professional and courteous and solved the problem quickly and efficiently at a very fair cost. I won't ever use any other company. Steve Tolle
- Steve Tolle
Indianapolis, IN
Made a call this morning, tech arrived by 2:00 and our garage door was fixed by late afternoon. Service was excellent! Scott was friendly, provided updates along the way and was very efficient. We are grateful to have a working garage door with new remotes and keypad all in the same day. Would highly recommend! Thank you for excellent customer service. Cynthia
- Cynthia Arnold
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Service Technician: Scott D
Indianapolis, IN
The service technician was knowledgeable, friendly and communicated in detail about all the issues he found and what the alternatives were to making the repairs.
- Marsha Burman
Indianapolis, IN
An appointment was sooner than expected. Serviceman, Ryan, was very knowledgeable about garage door operation and he was very pleasant. He explained what needed to be done. Our 35 year old door needed a major overhaul. We replaced rollers, springs, springs, steel tube, cables and pulleys. The result was a very quiet door. The price seemed very fair. We did two garage doors.
- Richard Fattic
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Great people to work with!! Andrew and Jeff were awesome! Very honest!!
- Kathy Stewart