Clayton W

I accidentally backed into my garage door and needed someone to inspect the damage and see if it could be repaired. I was dreading this and just knew I was about to have to pay a couple thousand bucks for a door replacement. Clayton was absolutely amazing from the very minute he got out of the car. At first, I was a little concerned when only one technician arrived, but Clayton quickly put those concerns to rest. He was professional, knowledgeable, and confident from the moment he arrived. Most importantly, he genuinely seemed committed to finding the best solution rather than immediately recommending a costly replacement, which always happens to me in these situations, as I'm a single white female. Before even discussing repairs, he spent time carefully assessing the damage and looking for ways to save the door. He came back and explained that he had found a repair option that would allow me to avoid replacing the entire door. He was very honest about the potential drawbacks, including the possibility of some future noise and a small remaining dent. Still, he was confident he could restore the door to full functionality. Clayton thoroughly explained the repair process, pricing, and warranty. I especially appreciated that there was no pressure. He made it clear that payment wouldn't be collected until the work was completed and I was satisfied with the results. He also backed his work with a one-year warranty, which gave me even more confidence. The repair took about 45 minutes, and when I inspected the door afterward, I was honestly amazed. It looked almost like I had never backed into it. He straightened the damaged section as much as possible, reinforced the area where the door had come off the track, and made sure everything was operating properly. He also took the time to provide advice on maintaining the door in the future. Best of all, the garage door operated smoothly and quietly when he finished. It's now been a couple of days, and the door works just as well as it did before the accident. I told Clayton he was amazing, but he insisted I was just lucky. Personally, I think he was just being modest. His professionalism, honesty, and workmanship exceeded my expectations. I wouldn't hesitate to call him again for any garage door issue in the future, and I highly recommend him to anyone needing repairs.

- Mary Caitlin Massie

Absolutely a satisfied customer!! Honestly in the time we have lived in our house we have randomly had other companies out. We had Precision out before this visit and had them back. I find the technicians really know their craft. I have received knowledgeable advice and expert care. I have had some upgrades completed to avoid future problems as well as address construction shortcomings. Yesterday’s visit was again excellent. Quality work, efficient and on a trip to his truck for tools, brought up the empty trash container. Thanks Dave

- David Thomas

My Garage Door Opener cease to operate, Precision Door Technician Clayton W replaced it with competitively priced unit after explaining my options. The unit is far quieter than my previous one, installation was quick and professional all my questions were answered. I will be using Precision Door again when services are needed.

- Don Morrison

The tech was very polite and explained everything. Very knowledgeable. If all your techs are like him you’ll be in business for a very long time. Any future issues you’ll be my first call.

- Jeff Kribley

I called 3 companies and yours was the first to answer the phone. A technician was sent out the very day I called. Clayton showed me the problem and offered options for fixing it. He was very professional and personable. I had a coupon that claimed free estimates, but there was a rather high service fee, so I didn’t feel as free as I had wanted to get quotes before deciding on the course of action. Clayton was great, but I won’t hire a company again that doesn’t give free estimates.

- Ruth Lee

Super quick, the tech was so courteous and nice.

- Edwin Garcia

Great customer service and Professional.

- Igmar Pena