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Read what people are saying
about Precision Garage Door in:

Westfield, IN

Precision Garage Door of Indianapolis
has received 311 reviews, averaging 4.96 Stars:
Review:

All I can say is WOW! I am so impressed with this company! From my first phone call until the tech left, it was a great experience! Andrew called me before my "time window" and was very curtious, helpful and honest! Precision has a life long customer! Thank you!
Danielle R.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

There was a mix up in the scheduling and was notified as soon as they caught it. Our technician Ben was very understanding about the situation. He was the perfect technician to work with because his experience and his ability to explain what he had to do to correct our problems. After explaining to us what really needed to be done to fix the issue, we spent more that we expected. But we couldn’t be happier with the results. Open and closing the door is so much quieter. Our son has sensitive hearing and it doesn’t even bother him like before. We know that we will be replacing the garage door opener soon and we know what company we will be calling and what technician we will request. When we need to replace the garage door, we know we can trust Precison! Thank you so much!
Robert Avila
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I made three phone calls to three different door companies for installation of a new Lift Master Garage Door Opener. I was extremely pleased with Precision Door Service from the start to finish. They are the best. If your looking and shopping around, you should strongly consider this company. Glad I did. Robert
Robert Eckert
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Thank you for a new keypad, double springs, and roller lubrication. But not sure I understand the fuel surcharge.
Jacqueline Holcomb
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Mike did an outstanding job. He gave a courtesy call ahead. Examined and explained everything thoroughly. Helped make a informed decision. Serviced performed was replaced springs and cables. Repair was timely. Very pleased with the service from the initial phone call to the final resolution. Thank you for your professionalism. Truly appreciated.
Andrea
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mike F. performed garage door service for us and he was on time and very courteous. He has very good knowledge about the garage door work and explained to us in a simple way about the work he performed. He did a garage door check up patiently and suggested the options for improvement. The pricing for the work was quite reasonable and I recommend Mike and the Company.
Mey
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Ben, the service tech was great, he earned the one star. There is a disconnect between the call center and the service folks. I informed the phone rep, Alex, of exactly what I needed: 240 lbs extension spring replacement. She quoted a price for that size spring, stating the service fee would be waived if we bought from them. Upon arrival, the sales pitch began for a fully upgraded door. I explained I just wanted to fix the immediate problem. The tech ended up on the phone and said the boss doesn't like to fix extension springs of that weight. When finally cornered, a price for the springs, which he didn't have on the truck, was nearly 4x the stated price. Nice guy, but I didn't call so I could meet a nice guy. Paid $80 "service" fee for a sales pitch. Why does the website say they work on both torsion and extension springs if the refuse to? Why is the extension spring on the cover page show a heavy weight style if they don't service them? Very disappointed.
John May
Service Provided:
Broken Garage Door Spring Repair
Review:

very prompt and speedy repair explained all my options would recommen
Steven Stamps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision door was recommended by a neighbor. I have been very pleased with their work and friendlyness of their technicians.
David Graff
Service Provided:
Garage Door Repair
Review:

I wanted same day repair. An insured and bonded company. And a company with verified customer comments. Precision provided everything I required. The technician Nick was very knowledgeable and provided explanation as he worked.
Terry Bensley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My serviceman, James, was very friendly, knowledgeable and professional. I was scheduled for a same day appointment, and James arrived when he said he would. My opening problem was taken carem of and I am back in business.
Bruce Watson
Service Provided:
Garage Door Opener Repair
Review:

This is a second time I have used Precision and I'm glad I did. Very professional company with excellent service men.
Don Bauder
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Everything was great, well explained and the service wonderful. I feel confident in the installation and warranty and know that if I had any issues Precision would be there to help!
Shelly Howse
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Eric arrived as scheduled. He assessed the door. Gave an explanation of the problem and how to fix it as well as the cost involved. The repair was completed in an efficient timely manner. I would definitely recommend Precision Door.
Charlotte Barnes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Nick was fantastic. He showed up in the time window I was told. He called ahead of time to let me know he was on his way. He was very friendly and personable and did outstanding work.
Eric Shaw
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Nick, was awesome. Very professional explained in detail the issues and service was 100% satisfactory. Would recommend to anyone.
TJB
Service Provided:
Garage Door Repair
Review:

great service! checked everything to make sure there were no problems.
Marilyn Peelle
Service Provided:
Garage Door Opener Repair
Review:

Five Stars! James called to let me know that he was ahead of schedule and could arrive early if it worked out and it did. Door was repaired even before my scheduled appointment window.He was very professional and showed me other issues that I had with my door and offered a plan to fix them. I chose your company after watching a short video on your website which showed all the springs that you carry on your trucks. What I didn't want was for someone to come out and then have to come back another day with the right spring. James had it all fixed in about 45 minutes. Thank You.
Jeff Anson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I highly recommend Precision. Price was competitive, but the primary reason I chose them is because of Mike's consultative approach to our appointment. It wasn't just a price and a product, he took the time to walk me through the features and benefits and helped me make the right choice. Installer Justin was fantastic. Good experience all around.
Scott Arnold
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician called on his way, explained thoroughly what he intended to do, showed and explained the necessary repairs with part options and costs, and did a great job repairing the door. He was friendly and very efficient!
Jamie Gilleran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We have used Precision in the past! Great service then and Great efficient service this time. Our repair men, where courteous, neat and not rushed! Very knowledgeable of the products!
Eric Washington
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our garage door was difficult to open and close, due to a broken spring and broken bracket. I responded to a magazine ad for Precision, and was thankful that Mandy answered the phone, instead of getting an answering machine. She offered me an appointment that same day! Nick arrived and thoroughly inspected the door and showed me exactly where the problem areas were. He presented a couple of different options, and I chose to have the "overhaul" package. Nick's quote was very good, so he repaired the door, and had all of the parts that he needed on his truck (no waiting for parts to be ordered!) I also asked him to check our second garage door, as I thought it might have some of the same problems as the first one. It did, so I purchased the "overhaul" package for that door as well. Nick was great to work with! If you're having trouble with your garage door, and are looking for fantastic customer service, and excellent quality work at a very reasonable price, please call Precision! You won't be disappointed!
Julie Patterson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Aaron was very professional, on time, and detailed. I would highly recommend him.
Tyler Peoples
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service. Technician was very knowledgeable and very helpful. The whole experience was easy and pleasant. Thanks for all your help. It was also very nice to talk to a live operator rather than a recording. You will have our service from now on. Thanks Rick Cooper
Rick Cooper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thanks
Marie Grove
Service Provided:
Garage Door Repair
Review:

Nick arrived as promised to repair my broken garage door spring. He inspected my system and made various adjustments. He showed me and gave me a thorough explanation and options for the spring repair as well as another concern he found. He was courteous and businesslike.
Kathlyn Wilkerson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very happy! Everything was explained clearly.
Nicole Wallace
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thanks
Kristine Rietvelb
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thanks
Greg Howard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Wonderful experience. Andrew was fantastic. Love the service and the new garage door openers.
Chris Kinstedt
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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