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I had an excellent experience with Precision Garage Door and couldn’t be happier with the service I received. From the moment I reached out, their team was responsive, professional, and easy to work with. The customer service really stood out—they were quick to schedule my appointment and communicated clearly throughout the entire process. The technician arrived right on time, was very friendly, and took the time to explain everything in a way that was easy to understand. The installation work was top-notch. It was completed efficiently, and the quality was immediately noticeable. Everything was done with care and attention to detail, and they made sure everything was working perfectly before wrapping up. It’s clear they take pride in what they do. Overall, I’m extremely satisfied as a customer. The combination of great customer service and high-quality installation makes them a company I would absolutely recommend to anyone in the area.

- Alicia Voss

My day started off with my neighbor texting me that my garage door had been open for about an hour. I closed it. Then; while I was having lunch; it opened again. I reached out to Precision Garage Door around 12:30 PM and was able to obtain a service appointment for 2:00 PM. Around 1:30 PM the service technician assigned to me (Elliot S) called to confirm my availability and his ETA. He got to my home right on time and; after listening to my explaining the events of my 'ghost' garage door openings; started to investigate. He then approached me with two estimates outlining the work he proposed. I selected the complete replacement option and have not regretted my decision. After installation he walked me through the proper operation of everything and even re-programmed the Homelink system in my car. I was very impressed with both the equipment installed but also with the dedication of Elliot. I highly recommend Precision Garage Door.

- Chris Mercer

The whole process was smooth and seemless, beginning with my call to set up an appointment, to my "Good-bye" to Mike F (my technician). Mike was top-notch. He was personable, knowledgable, and explained things so I could understand them. His work was excellent, and my garage door is operating better than it has in years. Thank you Precision!

- Gary Kirschman

I needed garage door repair on a home we recently moved into. I chose Precision due to their reviews. I was able to schedule same day. The technician was excellent and gave me all my options. I chose to replace the opener and some other things and he had everything on his truck to do it right then…no scheduling another appointment to come back and do it. This is a major plus! Precision is definitely the best company I have used for Garage Doors.

- Meredith Morris

Outstanding service provided

- Ison Robinson

Mark was very professional and conscientious. He was very thorough in his explanation of the proposal and scope of work and invited any questions. In addition, he performed the service in the time he estimated. Great service and a great representative for Precision. Thanks again!

- Colette Vanmatre

My service guy was great, knowledgeable, and took care of me. He was very polite, and he is a former Army National Guard serviceman. I am a former US MARINE Drill Instructor. Did a great job. Love doing business with my military family. Give this boy a raise.

- Jason Warner

The technician was on time and solved our problems. He was both personable and professional. He discussed what the problems were and confirmed we wanted the repairs before he did it. I would recommend Precision to anyone with a garage door problem.

- Steve Oldenettel

Eric was the technician who came to service my door. I was in need of a new motor and there were three choices. He went over each option explaining the benefits of each and helped me reach my decision based on need and financial consideration. He worked very diligently installing all of the new items I needed. He is a very articulate young man and a very conscientious one too. When he was finished he went over my bill with me explaining the charges. He cleaned up before he left leaving no evidence that he had even been there. Thanks Eric. Barbi Stenacker

- Barbi Stenacker

Ben did a great job from explaining the process, installation and review He also was polite and personable I like, probably most customers, Would’ve liked the pricing to be a bit less. However, I understand that and didn’t prevent our purchase

- Brian Bodenhamer

Josh was great! Knowledgeable polite and good at what he does!

- Julie Loomis

Thank you so much for your prompt and professional service. Eric was fantastic!

- Tim Harrington

We have used Precision twice before and were satisfied with how they handled our issues. For our most recent issue, Mark evaluated the situation, identified the cause, and presented me with options for the solution. He then went to work and made the necessary changes. He was very friendly, let me choose the option, and resolved the problem. I'm very pleased with his work. He tried to crack some jokes, but I guess he can't be good at everything! Thanks, Mark, for fixing our issue.

- Stan Priebe

Prompt, professional, knowledgeable, and pleasant. Explained what might have caused the sensors to misalign and promptly remedied the problem. Highly recommend for garage door repairs/replacements.

- Ofelia Worthy

Eric M was personable as we talked with him, did a great job and was able to complete the job efficiently. He answered my questions and gave me what the options were for me to decide without pressure. I am please with the quality of the product and it should serve us well for many years. Thank you

- Stephen S

Ben was just superb in all ways. Very satisfied.

- Patrick Kelley

Great communicator, he was friendly and knowledgeable, and committed to understanding the needs of the customer.

- JC

For over 14 years I have been extremely pleased with the service I have received from Precision Garage Doors of Indianapolis. The people are great and professional. They are the only company I would consider for garage door service or installation. Today Orland was at my house to correct an intermittent problem closing my garage door. Previously tried to fix the problem, but it returned the next day. He analyzed the potential causes and adjusted the springs, lubricated the doors rollers, adjusted the trip light and reset the circuit board. I am extremely pleased with the steps he took to keep the problem from recurring. I highly recommend Precision Garage Doors of Indianapolis.

- Bill Werler

Dakota was great ! Very professional and friendly. He was very understanding of our circumstances and helped us the best way that he could. His actions resulted in exactly what we needed.

- Michael Clark

I needed Same-Day service on my garage door. Tony was able to come out within 2 hours and got my garage door back in service. Thank You.

- Karen Miner

3 Times I have used Precision Door and I have decided. If anyone ask me or if I need garage door help. I call Precision Garage Door.

- Richard Wofford

We had a great experience with Precision Garage Door Service. Communication was excellent from start to finish. Eric M. was incredibly kind, professional, and knowledgeable. He showed up on time, introduced himself, diagnosed the problem, and was able to fix it within the estimated time frame. He took the time to explain everything clearly and made sure we understood what was going on and what our options were. Our doors are working perfectly! We highly recommend this company.

- Mrisa Sahai

Great customer service from Kevin, expertise and knowledge deserves better than a 5 star rating 10*

- Jim Novielli

Precision Door came out the next day and fixed our door quickly and efficiently which was just what I needed! Chase explained everything to me including a 7 year guarentee. Top notch service. Thanks so much!

- Laura Betzinger

Service was great. Mike was very nice and explained to me my options and worked through the kinks that occurred during installation. I have no idea if the price was high or not but seemed fair. I would recommend them to others.

- Kurt Laurinaitis

The technician was on time. He was very courteous. He was very knowledgeable. He was very polite. We would definitely recommend Precision Garage door Company.

- Nancy Rogers

Initially called with a sudden door failure to open. Service tech Joey, was fortunately able to come much earlier than scheduled. He quickly diagnosed broken springs as the cause and I also mentioned loud squealing from both doors that was only temporarily resolved with lubricant. His analysis of the damage, as well as failing parts, was very thorough. Was provided both repair & refurbishment options with no up sell pressure. I elected to have my 20+ year door mechanicals refurbished, along with the spring repair and they function as smoothly & quietly as I can ever recall. Long overdue! Great warranty & reasonable price for all the work I had completed, and done in only a few hours. Joey was polite & professional, and was very knowledgeable of and competent in his work. I highly recommend him & the company!

- Mike Dick

Mike the technician arrived as expected and was able to fix the problem as well as proactively recommended fixing an issue that would have caused issues in the future.

- Chris Osborn

I called Precision to replace the seal under our garage door. The person on the phone was very professional and helpful. She said a tech would be there that same afternoon between 12 and 2. Austin showed up at 12:01! After replacing the seal, Austin inspected our garage door and advised the cables and springs had limited life. Precision replaced many parts in 2011. After showing me the situation, I decided to go ahead with repairs as we are planning to sell our home in the near future. Austin was very professional, worked hard to install the parts, and has a can do attitude. I would highly recommend Precision Door to those in need.

- Scott Brennan

We have used Precision Garage Door service for years, upgrading from the original garage doors and simple opener to the "green fittings" that last longer than the basic ones. Now we have a garage door opener that we can open and shut from anywhere in the country, and if the power is down (again) the battery backup can open and shut it many times. This time the key pad died and Precision had to replace it. Garage Doors are one of the devices that one simply expects to work when a button is pushed. When they don't work, Precision will figure out why and get it working! Their response time is very rapid as well.

- Paul Snyder