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Amazing and courteous. Extremely professional technician.

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I found myself held hostage by a broken garage door spring and based on reviews decided to call Precision. The service we received was exceptional from the time we called to Josh showing up to help us out. He was professional, knowledgeable and quick. He provided several options to fix the door as well as answered my questions to ensure that I was making a well informed decision. As it turned out, our cables were beginning to sever and our rollers were grinding as well. I will definitely recommend Precision to family and friends who need their service.

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I used Precision 2 years ago. Their service was excellent so I called them again. The receptionist who handled the schedule was courteous knowledgeable and professional. The service tech, Michael, who canes to the house was equally very courteous, knowledgeable and professional. He quickly analyzed and solved problem. I would use Precision again

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Our tech was great! He cane early & stayed until it was right! We were even able to get a same day appointment - a big relief!!

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Joel was knowledgable and as helpful as he could be given the problems found with our garage door. We appreciated his honestly and clarity of possible solutions to our problem.

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Precision was able to come out a few hours after calling them. Andrew was very professional and courteous. He spent the time to educate me on different parts (torsion spring & bearings) of the door that needed to be replaced as well as what to keep an eye on in the future. I would definitely recommend their service.

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Very prompt, friendly and professional!!

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Technician was very knowledgeable and was able to get our door operating in less than an hour. Very pleased. Don Gustafson

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Brian was on time, and he walked me through what he was doing, what was wrong with our door, and what our options were. He worked to get the door adjusted correctly and was helpful in sharing his knowledge and expertise.

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Brian Phillips was incredibly professional and knowledgeable. He was running ahead of schedule and called to ask if it was okay if he showed up early. He fixed my garage door in less than an hour and I couldn’t be happier with the service. He also offered some tips to avoid costly repairs down the road. I would highly recommend Brian!

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Nick was really great. He was friendly, honest, and gave a thorough assessment of the situation and the options available to us.

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Eric was fantastic and really did a great job repairing our garage door. He was extremely personable and thoroughly explained everything to us that needed repaired. He also was fantastic with our dogs, which is a huge plus in my book :) if we ever need help with our garage again, I’ll ask for him by name.

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I had a wonderful service experience. The gentleman didn't try and up sell me when I explained how I use my garage door. He was able to repair the issue in under an hour for a reasonable service price. If I experience any issues in the future, this is the company I will call for repairs or replacement.

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Mr Zathoff was on time and very efficient. He fixed my problem in less then 10 minutes. I was very impressed with his knowledge and work ethic. I will definitely use him in future if I need his knowledge . Great job!

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We were very pleased with the service & fair price we were given with Precision. Andrew was very knowledgeable, professional, and polite. Even my husband was impressed! We called for a broken spring, and also had our rollers replaced. We would highly recommend Precision & will use them again if needed. My ONLY concern/advise was please call them directly rather than contact online. We had a bit of a hiccup and ended up calling a couple days later & therefore got serviced right away.

Review:

Precision door should be offering training to other small businesses on "How to Get it Right!" I managed to back into my partially opened garage door (Yes, I'll own it!) and called Precision immediately. In less than 25 min. Matt was on the scene to get the door operational and provide options on how to remedy/replace. He was extremely helpful, professional, and courteous. They will be installing a new door and I made a new note to self: "make sure you see the door is completely open before backing out!"

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My garage door spring broke on Sunday. I was able to make contact with the company on Sunday and they scheduled an appointment for Monday morning. Kevin was the technician who arrived at the schedule time. He did an assessment on my garage door and explained the options I had. I did end up buying a new garage door but with no pressure from Kevin. Kevin did replace the spring and make some minimal repairs so I could use the door until my new one was installed. Kevin was A+

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Eric came out this morning to replace our spring. Very prompt, very personable and professional. Would recommend Precision Door to anyone. I give 5 stars!

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I had an issue with my door where there was a large gap on one end when the door was closed. I called early in the afternoon, and a technician was able to come the same day. They replaced the cable on that side, and it was covered under warranty. I purchased the door from them in 1997. They also replaced the seal, and the repair took less than one hour. The technician was very personable and professional. I recommend them to anyone looking for a new door or door service.

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Professional, friendly and great work

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Mike was right on time and identified issue very quickly. He inspected door and detailed other potential issues and provided me with future plan of action. Very professional and no pressure.

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Our torsion spring broke and needed repaired. Precision sent out Mike to our house the next day. He was very friendly and informative. He gave us a few options on how to make the repairs he was about to make last longer. The door was near 15+ years old and needed some servicing since many parts were starting to look a little rough. He worked quickly to get the job done and was very helpful on instructing us on proper garage door maintenance.

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Efficient & great service! Will use them again.

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It’s been so long since we picked them (2008) originally I can’t remember why, but we are so happy we did.

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$80 tune up but no info on what was completed. Was given a quote for future work but never saw on my invoice per my request. Next day get a coupon in the mail for an extensive tuneup explaining what it entails and roller repaits for $99. I was quoted as needing new rollers. Why was i not offered this? Saw several other companies with tune ups for $10-20 less and more explanation. All my invoice stated was service charge and fuel charge. Feel like I was taken advantage of and have called to express my concern but still waiting to talk to the main office.

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Fast and efficient service. Reasonable cost. Kevin was thorough with the explanation of the problem and solution

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Friendly and knowledgeable Tech stopped by yesterday to estimate a new garage door. Price was reasonable but preferred color not available. Also, he said he would email an estimate which I have not seen yet.

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Service performed on time. Technician was courteous and professional.

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Joel, Tyler is an A+ technician! He is an asset to your company! He arrived at the beginning of the 2-hour window. I was his last customer of the day and he did not rush servicing my door. He was very polite knowledgeable and wanted to make sure I understood everything. He asked me several times if I had any questions just to make sure he had covered everything regarding servicing my door. Having Tyler as a technician I will remain a customer with Precision Door. Susan Rhodes

Review:

Provided necessary same day service and arrived on time. Technician was very knowledgeable, provided a thorough estimate and made a customized recommendation to meet my needs. The service provided was professionally executed with care and precision. I was impressed and completely satisfied!