Review:

installer was very knowledgeable ,professional and customer friendly...good job

Review:

Spring to our garage door broke. Precision scheduled a trip only hours after I called, and the repair was quick and reasonably priced. Would highly recommend, and will use again.

Review:

Very prompt service. Our service tech Ryan, was very detailed and friendly. I would recommend this company.

Review:

We were able to get service the very next morning after our garage door opener broke, our technician was quick and clean and very professional! We are so happy with the full repair to our garage door system and felt like the service was absolutely outstanding!

Review:

On time and very professional. Reasonable & excellent work!

Review:

The service Tech we had - Ryan, was incredible. I called for one door and all three of my doors are now much better for his skills! Our doors are fixed and we'll be looking at Precision for any needed replacements... mostly due to our experience with Ryan. You're lucky to have him

Review:

Our garage door opener stopped working via our remotes and the keypad. After trying to reprogram each device failed, I anticipated that our opener was on its last legs, especially considering the opener was about fifteen years old. I contacted Precision based on the many positive reviews both on the company website and on Google. I scheduled an appointment online (after business hours) and was contacted the following morning to confirm the appointment. Brandon R. was the technician who arrived, and our house must have been his first stop as he arrived around 8:15 AM which was right at the beginning of the scheduled appointment window. It was nice that Precision was able to send a technician out early on in the window as too often companies give four hours, and technicians don't arrive until the final fifteen minutes. This was the first clue as to the service we would be given. After talking with Brandon for a few minutes about the issues we were experiencing, he came to the conclusion that the logic board was most likely the culprit (which I was glad to hear, as that was my belief as well). Brandon provided me many different options for repairing or replacing the opener. He also pointed out some of the issues that likely led to the previous opener's eventual demise. Without pushing any kind of repair or trying to sell me on any specific product, he presented me with information to allow me to decide how to move forward, which I greatly appreciated. Too often technicians try to push some product that might not be necessary, and I did not feel that from Brandon. This was another clue as to why Precision has received such great reviews in the past. Besides the clear issues with the opener, Brandon presented issues regarding the springs and issues with the rollers. When inspecting the bearings, Brandon indicated that there may be issues, but it wasn't necessarily obvious that they needed to be replaced. Based on the quote Brandon provided me, I gave him the go ahead to replace the opener, the springs, and the rollers, as well as providing a second remote and an outdoor keypad. While completing the install, Brandon determined that the bearings in fact needed to be replaced, but he contacted his supervisor and was able to include them in the price he already quoted. This was yet another indication that Precision was the way to go with our repair. Throughout the entire process, Brandon was exceptionally professional and friendly. He wanted to make sure we had a garage door that worked exactly how we needed it. My wife and I recently had twins, and Brandon stated that the garage door should be the last of our concerns with newborns, especially since one of our babies is still at Riley. His professionalism and friendly demeanor were more than I could have hoped for from Precision, and I would highly recommend Precision for any garage door repairs in the future. I know if we encounter any issues, we will definitely contact Precision. It's because of Brandon that Precision has a new customer for life! Well done!

Review:

Great fast service

Review:

I have used Precision Door Services numerous times and they have always done a professional job.

Review:

Called when on the way and did great install Second time I have used precision door. Both times great service

Review:

Exceptional service. Professional and personable.

Review:

Brandon did a thorough repair job, ensuring us the best value for our money. He checked in with me multiple times throughout the repair process and kept me fully updated regarding repairs, pricing and his progress. I would highly recommend Brandon!

Review:

We have a 3-year old home that was a builder's spec house. Accordingly, not a lot of higher-end fixtures were present when we bought the house. The original, chain-drive opener for our double garage door (the door was of high quality and very heavy) was under-powered. The opener would strain and the door would often bind, the rollers in the tracks screeching metal-on-metal. The noise was so loud our neighbors could hear it inside their home. I called Precision for advice and the two technicians spent considerable time explaining the issues. I asked that they provide 3 options and they did, further explaining the costs and benefits of each. I chose to upgrade to a more-powerful, belt-drive unit. The technicians upgraded the rollers, reinforced the door connection to the lift, and made sure the door was square and plumb. I entered the garage from the house the moment they were opening the newly-repaired door with the new belt-drive opener. I was amazed at how incredibly quiet the new system was. The Precision professionals gave me viable options, went beyond my expectations, and will get my business every time. Thank you!

Review:

Matt was great, knowledgeable and had many good suggestions. Now evaluatiing information provided.

Review:

My service technician was Kevin U and he was accompanied by Pascal. They both were very professional, honest, very knowledgeable, kind, caring and hard working. My house was built in 2002. I asked Kevin to please assess what needs to be repaired and or replaced. He provided me with three quotes to replace the unit and necessary parts and made it perfectly clear that it was my choice. He never once pushed me in anyway, and when I asked him questions he was very honest with me. I replaced the grange door opener, springs, keypad and all other necessary parts to the system excluding the track and the door. I can’t speak highly enough about Kevin U and Pascal. I have owned my own business, I am in the new home building business and work with many vendors every day and I could have used on of them. Customer service is extremely important to me and these two young men are phenomenal! They couldn’t do enough for me. They’re uniforms were professional and clean, they wore their masks, they worked hard and cleaned everything up including the leaves in my driveway. Lol These two are truly an asset to Precision and their manager should be extremely proud of them. This was my first experience with Precision. I chose you because I liked the professional and informative website including showing your technicians bio’s I would hands down hire these two gentleman in a heartbeat. Keep doing what you’re doing to hire and run a great company that clearly understands that “ if you don’t treat your customers the right way, you won’t have a business for very long! Phenomenal job Kevin U and Pascal!! Keep up the good work!!

Review:

James Vanderbur was professional and answered all all questions!

Review:

Always on time, friendly, and knowledgeable. Great job. Yes

Review:

Ryan D. did a great job repairing my garage door and installing a much needed new opener and system. He was informative, thorough, courteous, and fair in pricing. I can take great comfort in knowing that a high quality job was performed on my garage door and the new system. Would recommend him and his company Precision Garage Door to close family and friends looking for garage door services!

Review:

I switched from another garage door company to Precision several years ago. Every time the come I know I made the right decision. Kevin came today and was one of the most professional repair/maintenance technicians I have had in any industry come to my home for a long time. Quality work and affordable, great job!

Review:

The service was excellent, from the initial call to the repair. The phone call could not have been more empathetic and kind. They helped get an appointment the same day, and called to tell me a more concise time window. Eric the repairman was on time and was a great help to understand the issues with our garage door. The repair only took an hour and he couldn't have been better.

Review:

Wow! Drew just left my home after installing a new garage door opener with an additional remote purchase. He was so professional and knowledgeable of the products and what were my options. Hats off to Precision for sending me this amazing technician. 5 stars all the way.

Review:

Mike was very knowledgeable and through with his work. He found the problem and potential problems and gave a variety of options with different price points and quality and have pros and cons to everything. Once we came up with a plan he was able to have work complete and working perfect in no time.

Review:

Mike inspected my problem and gave me options relative to his findings. Satisfied with the results. However, I would like an itemized invoice and a receipt for the work performed.

Review:

Nate installed door and opener quickly and accurately. It seems he knows his profession. He is friendly and helpful. So everything was done great. I would recommend to provide short instructions how to set up remotes, if you have them, please e-mail (just in case)

Review:

Ryan reviewed the situation and decided that a new wall control was necessary. He replaced the unit, it worked for a minute and then didn't. He replaced the wire and checked again. It has worked several times so I'm sure it is AOK. He proceeded to check the various other working parts of the GCO and checked everything related to the GD and the workings of the opener. Success! Thanks for his courteous manner and athoroughness of the inspection. Bette Elder

Review:

I have used Precision Service several times and have always been pleased. The most recent service was to tune up my doors. Service was provided by Drew T and as expected he was very polite and knowledgeable. JOB WELL DONE

Review:

Brandon was very thorough and checked all parts of door and showed me parts that showed ware and replacement costs. He showed me how to balance door. He called ahead and was very polite.

Review:

Did a great job of explaining what our issues were and gave us several options without being pushy. Would highly recommend them.

Review:

We were having intermittent trouble with our garage door and when Ryan D. came out to troubleshoot, he not only found the primary cause, but took the time to provide very detailed customer education. We not only clearly understood the issue, but now have a much better understanding of how our garage door should work. Ryan offered several solutions to update our garage door components. We chose to go with the full replacement of everything except the door. We had no clue how big a difference a precision balanced garage door system would make. The door is now so smooth and quiet my dogs don’t know when it opens or closes. With the added benefits of the wireless connectivity, app access, battery backup, and security we could not be happier! Working with Precision is absolutely the best garage door service experience we’ve every had. I would highly recommend them if you want the best service and support for your garage door.

Review:

Great service. Very thorough and not as expensive as I expected.