Drew T
Average: 4.97 stars
Drew T's Bio:
Drew was born in Indianapolis and grew up in Noblesville. After high school he attended Motorcycle Mechanics Institute in Phoenix, AZ and was certified in Harley Davidson and BMW. After several years of working as a Motorcycle Mechanic, he wanted some change and found a new home at Precision as a service technician. In his free time he enjoys spending time with his wife and son, working on motorcycles, and hanging out with his friends.
Indianapolis, IN
Indianapolis, IN
Joel was very friendly, fast, efficient and informative.
- Shena Quidachay
Indianapolis, IN
We have learned thru experience to always use Precision for anything related to our garage door. They are extremely responsive about getting someone to your home as soon as possible and their techs are well trained and very knowledgeable.
- Ken Marsh
Avon, IN
Same day service. On time. Friendly and very knowledgeable. I highly recommend.
- Matt King
Whiteland, IN
We were very pleased with our experience! Drew was exceptional as well as the gentleman he was training. I’m sorry I can’t recall his name, but they were both awesome! Drew explained everything and gave us 3 different options. Discussed price ahead of time so no surprises when they were finished. Both gentlemen were very polite and courteous. Also, the young lady who initially took my call was very upbeat and helpful. I at first decided to go with your company, due to HER friendliness! She’s an asset to your company!
- Michelle Walden
Indianapolis, IN
Wonderful installation today by Drew Thatcher and trainee Orlando! We are thrilled with their professionalism and kind personalities! Great product too!!
- Sylvia Fleck
Indianapolis, IN
Prior service
- Curt Oudin
Indianapolis, IN
Excellent service provided by Drew and Justin!
- Jeffrey Merfeld
Carmel, IN
Drew is confident and comp
- Bob Stratford
Indianapolis, IN
The technician, Drew, was prompt and courteous. He was thorough in figuring out the problem. He gave me several options for new garage door openers and answered all my questions.
- K. Longworth
Greenwood, IN
Used you for a prior repair where I was not satisfied with the work done with another Tech. You sent Drew to correct problems where I was satisfied with the outcome. Very polite and knowledgeable. He currently repaired my current garage door opener. He explained what the problem was and corrected it. Will request Drew if other problems occour!
- Tim Thompson
Greenwood, IN
We had Precision replace the garage doors and openers on our current home. Their service, communication, and products were great. So, when we purchased a new home, we called to have them replace the garage door opener. Again, excellent customer service, prompt response and great communication.
- Mike Campbell
Mooresville, IN
I would like to talk to someone from customer service. I recently had service completed and the guys were very friendly and did a good job. However, I feel the pricing was way too high. I agreed to it, but after looking up how much these parts cost after the fact and how long it took to complete the work, I feel completely taken advantage of. Not a good feeling to have about a business.
- Bradley Breedlove
Greenfield, IN
Everything went smoothly.
- Kenny Dowden
Indianapolis, IN
My service call was fantastic. Drew informed me exactly what my problems were, gave me options and performed the service call professionally. Awesome and will be referring all friends that might have problems with there garage doors !!
- Charlie Skjodt
Indianapolis, IN
My door was broke. The springs broke. Your guys came in, fixed me right up. Plus I ordered a new door. The technicians were awesome fast and very knowledgeable. Thank you so much.
- Vickie Walker
Fishers, IN
1st time using their service & definitely wont be the last. Came out to do service / repair the same day I called and they were so friendly and accommodating. Could not recommend more!
- Emma Lawton
Product:
Service Technician: Drew T
Greenwood, IN
Drew T, our service technician, was not only punctual, but was able to start early which helped us with our scheduling. He was very knowledgeable and polite and explained in detail what he was going to do. Drew then accomplished the repairs quickly and expertly. Delighted he was your business representative and delighted we went with Precision!
- Diana Sutor
Noblesville, IN
Excellent
- Jody Costlow
Avon, IN
Drew was awesome. He effectively described my available options to me so I could make the best decision for my situation. The work was completed in a timely and professional manner
- Francis Blacha
Indianapolis, IN
Because you answer the phone an came out the next day for the repair an your tech was very kind an nice as he worked an explain everything he did great job
- Forn Johnson
Westfield, IN
Drew was absolutely friendly, explaining all of our options, helping us with the app on our phones and linking our cars to the new unit. He went above and beyond and we will request him if we need service on our garage door.
- Sheila Lowther
Product:
Service Technician: Drew T
Carmel, IN
Drew T. was on time, courteous and explained everything throughly. We appreciated his help!
- Steve Richards
Indianapolis, IN
Drew came out and did a fantastic job. Gave me options and never I felt pressured. He was friendly and had a great attitude. Plus on time!! Would definitely use them again.
- Jason Edwards
Indianapolis, IN
Made an appointment easily. Technician showed up EARLY and did an amazing job. He explained everything very well, gave me choices of what I could have done, and executed the work quickly and efficiently. He even went so far as to carry my stupid heavy Christmas tree out to my garage for this old lady! HIGHLY recommend this company! And if you can, get Drew to be your technician.
- Roxie Raab
McCordsville, IN
Great technician, friendly and well educated in garage doors. Drew went above and beyond. We will definitely recommend you in the future.
- Mary Curran
Noblesville, IN
I am very pleased with the service I received on my garage door. Drew explained everything and was willing to help me out with the cost of the work being done. Although it was expensive, I think I received a very good service call and work done. Thank you, Drew!
- Nancy Oldham
Greenwood, IN
Drew was extremely helpful as the issue was bigger than we had anticipated. He was thorough, efficient and very kind. He also found me a coupon to use from my recycle bin. He kept me updated on the job status and provided me with various options that fit my needs. No pressure! I would recommend your company for any garage door needs.
- Karen Decatur
Fishers, IN
Timely. Knowledgeable. Friendly. Very cost effective. Problem was solved quickly and fixed. Competitor wanted $259 plus parts for an appointment after hours. $88 from Precision. You make the call.
- Gregg Bowman
Carmel, IN
Excellent service!
- Gary Bilsland
Having dealt with many servicemen in my 78 years, Drew Thatcher was the very best. His personality shows through with the delivery of information needed to make a decision. He is professional, personable and very knowledgeable of all facets of service to a garage door opener. He also looks you right in the eyes when delivering all information. I was very impressed, not only with Drew, but with the those who answered the phone, and setting up my needs in a timely matter. I was very impressed with the Precision Overhead Garage Company.
- Ron Summers