Read what people are saying
about Precision Garage Door in:
Hancock County, IN
Precision Garage Door of Indianapolishas received 523 reviews, averaging 4.96 Stars:
Greenfield, IN
McCordsville, IN
Everything about my experience was 5 stars. The technician , Elliott was prompt and professional. We had a door completely off the hinges on both sides Sunday evening. By Monday evening everything had been repaired. The only unfortunate part for us is the cost, but it’s not something that can be helped. Things like these are part of home ownership. Thanks
- Larry Stone
McCordsville, IN
They had a quick response time. Had a thorough evaluation and excellent results.
- Andrew Greenwald
McCordsville, IN
Knowledgeable, efficient and competent . Quickly and professionally completed the repairs. Pleasant and personable presentation of the problem and remedies.
- Robert
McCordsville, IN
I was able to book a service call with Precision very quickly and the technician was great. Brandon was courteous and professional, very thorough in explaining the description of the work and material choices. I had him replace springs, plates, drums, cables, shaft and rollers. He had all needed parts on his truck. Garage door maintenance and parts are pricey but I felt the job was completed very well and I'd highly recommend Brandon at Precision Garage Door Service.
- Jill
McCordsville, IN
Vladimir was prompt and went over all options before starting. He repaired my door quickly and had a professional demeanor at all times. I am and will continue be a repeat customer.
- John Young
Fortville, IN
My daughter hit the garage door and knocked it off the track. Our cars were stuck inside since the door was only about half way up. I called Precision and they were able to come out the same day. They gave me options for how to fix it and got all the repairs done the same day. Josh was so patient and gave me all the information needed to make the best decision. He made sure to answer all my questions and walked me through how to set up the new controls and explained how everything should work. He also took the time to help me better understand the maintenance that can be done to make sure I don’t have more of the same issues. Really appreciated the friendly customer service from everyone I talked to, including the texts updating me in the techs arrival. I had seen an ad just last week about the company. I liked that they advertised that they had everything needed right on their truck to do most repairs. I also liked that they had a location in Fishers.
- Darlene Fox
McCordsville, IN
Great service, super nice, explained everything, gave me options, efficient, cleaned up.
- Pam Bender
New Palestine, IN
I've used Precision Door Service for several years now. Their technicians are always straight forward on what to expect and how best to solve problems so they don't repeat themselves. Elliott found the problem, showed me the part, and also walked through a quick inspection of my garage door. We found a few other issues that I hadn't expected but needed addressed. He completed the work fairly quickly and went over what was done plus he reviewed warranty information with me. Then cleaned up after everything was done. Truly professional.
- Greg Kuhn
Fortville, IN
Needed a fix quickly, Precision was here on time as promised. Josh B was thorough and had us back up and running in about an hour!
- Andrew Myers
Fortville, IN
First time we have called Precision. Drew did an exceptional job for us. He was thorough and professional. I was particularly impressed with his explanations of not only what we needed done but why we needed it done showing me on our other garage door/opener the differences. A professional job professionally done!
- Tom Flanagan
Greenfield, IN
Austin D did an absolutely amazing job! He made sure I understood everything and was super informative and helpful.
- Samantha Johnson
Product:
New Palestine, IN
Your rep was good and knew what he was doing. He answered all my questions. I would highly recommend this company.
- Mary Payne
New Palestine, IN
Nobody likes to have things break but I was impressed with Precision from beginning to end. Spring broke on a Sunday but I was happy I was able to make an appointment online for first thing Monday. Our technician was really friendly and professional. Pricing and repair options were very clear with no pressure. Work was done quickly and the door is even working better than it was before the spring broke. Highly recommend!
- Kevin Marler
Greenfield, IN
Thank you Precision Garage Door! I called with a concern regarding my garage door and they were at my house 90 minutes later! They could not make the repair that day, but the technician, RJ, did a great job explaining what the issue was and scheduled a time to come back out and fix it. On the day of the repair, RJ arrived on time, fix the issue and everything works great now. I’ve use Precision Garage Door in the past and will continue to use them for any future garage door needs.
- Kellie Freeman
Greenfield, IN
Teddy did a great job. He took the time to listen to our issues and concerns. He took the time to show us several options and gave us time to think about what we wanted to do. Once we decided on what we wanted, he got right to work. He was here almost 7 hours working on the doors. He finished and cleaned up his work area. Because of a packaging error by the manufacturer, he returned the next day to install light covers on one of the motors. He also adjusted one of the doors while he was here. I am very pleased with the work he did and the final product.
- David Beal
Product:
Service Technician: Teddy F
McCordsville, IN
Eric G was fantastic very professional and courteous
- Olgen Williams
Fortville, IN
Austin provided top-notch service! He diagnosed our garage door and provided several options for repairs. He didn’t pressure us with sales tactics and was respectful. He took the time to explain the work he completed and left the area cleaner than when he started. I highly recommend working with Austin!
- Corey N
Product:
New Palestine, IN
Extremely satisfied with Precision products. Zeke was extremely helpful. He was very courteous and professional. Will highly recommend Precision.
- Mitchell Smock
McCordsville, IN
Great quality of service - called in the morning and Precision had a person at house in the afternoon and installed new garage door opener in the same day! Pat, the installer, was top-notch, efficient and very professional in presenting pricing options - very trustable! Highly recommend Precision for any garage door issues or repairs.
- Andy Hunkin
Product:
Greenfield, IN
I picked precision door because of their reviews. They gave me a quote over the phone and when Nick got here he said the door was a larger door than normal and it would cost more. After talking to Nick and Kevin they decided to honor the quote they gave me at first. Thanks to their agreement and gratitude they saved me a lot of money. I want to say to Nick and Kevin , God bless you and yours. I can’t thank you enough. Nick was so kind and a wonderful person to work with. They both saved my day and Nick fixed the door very quickly and professionally. I couldn’t ask for nicer people to help me out. Again, God bless you and your family, I thank you from the bottom of my heart. A+++++++ Don England
- Don England
New Palestine, IN
I have used Precision Garage Doors many times in the past and will continue to do so. The technician, Cole, arrived exactly when he said he would arrive and diagnosed the problem quickly. Cole was very polite and had a great sense of humor. He installed a new opener motor, which is very quiet. Cole also set the door code in all our vehicles and explained the operation of the new door. Precision needs to hire more people like Cole.
- Steve Harding
McCordsville, IN
Excellent tech, excellent and quick service!
- Robert Brunnemer
Product:
McCordsville, IN
My garage door broke yesterday. Precision was out to fix it within 24 hours. I have a degree in engineering, so I can tell you that my technician, Royal, offered an accurate explanation of what went mechanically wrong and what needed to be replaced. I've come across technicians from other companies who provide biased recommendations because they repeat the script offered to them. Not so here. Just honest facts. And I got options to decide from ranging in price, all of which would have fixed the problem but some which would increase up-front cost for lower future costs. Royal was extremely professional and courteous. I really want to stress that because for me, the quality of the technician makes a huge difference. If he's any indication of the kind of technicians that work at Precision, you will get someone with a great knowledge of the product and strong core values (family, honesty).
- Behram Kapadia
Greenfield, IN
This is the second time we've used Precision, and we will not use anyone else now!
- David Johns
McCordsville, IN
Called them on Saturday at 3 - RJ was here in a hour! Amazing service and a very nice knowledgeable young man. Quick fix and said if I had any other problems call back and they would replace unit. Precision Door offers fair prices and amazing service! Oh yeah - no charge for visit. I had them replace everything 1 1/2 years ago and they stand by their work.
- Mike Walpole
McCordsville, IN
We are very pleased with the service we just received. We had Precision install our new garage door opener in 2021, it had a battery back-up too. Never had a problem until 2 days ago the unit started beeping. It was just needing a new battery. So I called this morning, and within a few hours the service man, Mike, was here and changed out the battery, did a door check, and we are back in business. Prompt and friendly service...something you don't find often. Thanks for thinking of the customer first. Paul & Pat Casler
- Paul Casler
Greenfield, IN
Excellent company. Very professional from sale to installation. My installer did great job. I never saw him on his phone once. Very unusual today. Very happy
- Joseph Gates
Product:
McCordsville, IN
Elliot was very professional and explained options thoroughly. He made sure everything was in working order and did great work in a timely manner.
- Al H
Greenfield, IN
Orlando was great! Very knowledgeable! Made a quick diagnosis and made the necessary repairs. Would highly recommend.
- Justin Maxwell
Product:
Service Technician: Orlando H
Sales person was very knowledgeable and very professional. Was very happy with his help.
- Christie Ayres