Read what people are saying
about Precision Garage Door Service in:
Indianapolis, IN
Precision Garage Door Service of Indianapolishas received 5363 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Travis was great!
- Nicholas Kell
Product:
Indianapolis, IN
Service to opener that mounts on wall. Very good and well done.
- Ronald Ray
Indianapolis, IN
Precision repaired my garage door opener, which was damaged in a storm. The technician did a great job of explaining the problem to me, explaining my options and fixing the problem quickly. I was very happy with the service.
- Carolyn Svirsky
Indianapolis, IN
Troy called to let me know when he was arriving. He was polite and professional. He got the door installed in a timely fashion and it looks great!
- Suzan Davis
Product:
Indianapolis, IN
I was looking at the second repair in a year- of a 20 year old craftsman opener. Usually, I research all options to ensure I make the most economical, prudent decision. However, I impulsively called for service, because I was tired of lifting the garage door by hand. Although they did tell me there was a trip charge, I didn't consider that if I didn't like the options presented, I could go another route. All in all, if I had done things right, (in my eyes) I would have priced the openers that Precision offered, and researched the kind of opener I could go and buy myself and have installed. I am unemployed, so to get the best option was important. Although I felt the Liftmaster opener was too basic for the price, I am satisfied with the performance. I ended up getting the lowest priced one they offered. If I'd bought one at a big box store, I would have chosen a keypad entry. But it was too pricey. The opener I bought came with a basic wall control that didn't operate the light. I called and spoke with Chad, and this is why I'm giving four stars. He was very nice and patient, and was intent in "making me a satisfied customer." He upgraded the wall control at no extra cost. And also pointed out that if something were to go wrong with the opener, they would come out and fix it. If I bought one outright, I wouldn't have that option. Chad went out of his way to rectify my issue, and that kind of customer service is important to me. Travis the installer was also very professional. I am blunt and complained about the fact that I could have bought one, blah blah blah, and he remained nice and polite. I would use Precision again.
- Karen Swaynie
Indianapolis, IN
Eric was very professional. He explained all of the issues we were having. Eric replaced a gear for us and the door is working well. We will definitely use your company's services in the future. Thank you!
- Julia Gough
Indianapolis, IN
Andrew was very nice and on time! He took the time to check everything out and explain what needed to be done. Great service!!
- Kelly Scott
Indianapolis, IN
The person on the phone that scheduled my appointment was very helpful. The service tech was on time, fast and efficient. Great service from start to finish!
- Karin Spychala
Indianapolis, IN
Eric was efficient, professional and arrived as scheduled. I had originally just wanted a new garage door seal but had some additional worn parts replaced since he was here. We are return customers and can recommend Precision Doors.
- Terry Cudahy
Indianapolis, IN
When I needed emergency service on my garage door, I had no idea who to call. I looked up info on the internet and the company with the highest ratings, Precision, was my first choice. The Dispatcher was wonderful and didn't make me feel like a burden for calling after hours and within 10 minutes of hanging up, Travis called to tell me he was on the way. When he arrived, he quickly assessed the damage and gave me a couple of options. He didn't pressure me towards any choice but made sure that I had all of the facts. I was amazed at how quickly he was able to get my door repaired! He actually smiled when he demonstrated my repaired door to me!! I've been in the service industry for over 20 yrs and the level of service I received from start to finish from Precision Door Service is SUPERIOR! I will recommend your company to everyone! I sincerely appreciate your help and will forever by loyal to your company!! Sincerely, Patty Heffelman
- Patricia Heffelman
Product:
Indianapolis, IN
Although today we only got an estimate, I appreciated the professionalism shown as well as the information given regarding the problem with our garage door. You definitely lived up to your past reviews and reputation!
- Gabriela Pena
Indianapolis, IN
I can't say enough positive things about this company. We had purchased a deal on Angie's list and Precision was prompt in getting our service scheduled. Josh was our technician and he was awesome. He arrived on time. He even called and offered to come early if we were available. In looking at our garage door, a broken spring and problems with our opener he laid out all kinds of options. He was thorough in giving suggestions for solutions for all issues. He was not pushy, was honest about the various costs, offered opinions about types of doors including colors to match our house. He never appeared to be in a hurry, did not pressure us and was very patient and let my husband and I talk out the best options. Once all of our decisions were made (new opener, new door, new rollers) Josh quickly calculated our deposit and told us that we would receive a phone call the next day to schedule our installation. Precision was again very prompt in calling us and our service was scheduled for the following week. Outstanding service. There needs to be more companies that provide customer service like that of Precision! We look forward to our new garage door installation.
- Kevin and tammy Wente
Indianapolis, IN
I was very please with Mike's service.
- Gwendolyn Ross
Product:
Indianapolis, IN
Mike was informative and possessed good customer service.
- Gwendolyn Ross
Product:
Indianapolis, IN
Mike is a great asset to Precision. I would make sure to keep him... Good Job!!
- Steve Ruscitto
Product:
Indianapolis, IN
The garage door repairs were provided within 2 hours of my call to PRECISION OVERHEAD GARAGE DOOR Service. I could not get my car out of the garage due to a broken door spring and the repair service provided by Technician ANDREW was very fast and well done! I was back on the road in just a little over an hour after ANDREW started the repairs! I chose PRECISION due to published ads and recommendations from friends! I am very glad that I made the 'RIGHT CHOICE'. Thanks, ANDREW ~
- Larry Powner
Indianapolis, IN
Andrew did a great job and we are very satisfied!
- Larry Powner
Indianapolis, IN
Eric was timely and very professional. He was able to answer any questions I had and share his industry knowledge. I look forward to working with Precision Garage Door again in the future, should the need arise.
- Mike Cook
Indianapolis, IN
The quality of the technician was relatively good, but he neglected to put the fastener on the clovis pin which was rectified by another technician. You originally quoted price for the opener to be installed plus tax; the additional charge for the remotes was understandable. However, the fuel charge was a complete surprise and somewhat unethical. Installed plus tax appears to not really mean--installed plus tax.
- Donald Kerr
Indianapolis, IN
Corey was very thorough in determining the problem with our garage door opener and in explaining his recommended repairs/replacements. The new opener works quietly and efficiently and is a definite improvement over what we had. Based on this experience, I would not hesitate to recommend Precision. By the way, a big part of my positive impression with the company came from the scheduler (Vicki?) who took my initial call and did a great job in getting our service scheduled quickly.
- Bill Hammel
Product:
Indianapolis, IN
Called for damaged garage door, with service within 24 hours. Prompt attention to problem. Initially, garage doors would not "stay down", but that was corrected with a phone call and return for readjustment. Very pleased with your service
- Jim Legrand
Indianapolis, IN
Prompt response.
- Jennifer Tobin
Product:
Indianapolis, IN
Very quick. I called at 7:30am and they had someone out by 10am. The spring on my door had broken and upon further inspection my bearing were also worn out. Josh B. was my tech and he did a fantastic job. Very knowledgeable and explained everything clearly to me. He was done within a hour and my door is much quieter and smoother.
- Crystal Brooker
Indianapolis, IN
Courteous staff, explained things well and were quick and tidy in their work. I was disappointed in the fact that a second remote was an extra cost, but happy with the work done.
- Randy Fredriksz
Indianapolis, IN
Technician was very courteous and professional. He took the time to explain what was needed and why and even tweaked a few extra things to ensure the door was secure.
- Ruth Oneil
Product:
Indianapolis, IN
Corey did a great job. I was very happy with the service he provided. He was polite and informative.
- Bruce Ackerman
Product:
Indianapolis, IN
Mike talked with me about options for a new garage door, whether or not to buy a new opener as well. He was very knowledgeable and easy to talk with and answered all my questions. He and Aaron presented me with the estimate.
- Karen Zimmerman
Product:
Indianapolis, IN
- Kevin Carroll
Indianapolis, IN
Josh was great - professional and efficient.
- Duffy Cox
Andrew was great. This is the second time I have used you guys and both times have been awesome!
- Rhonda Caplinger