4.9 1 2 3 4 5 85 Reviews

From New Palestine, IN Homeowners

Garage Door Repair in New Palestine, IN - Page 3

Precision Garage Door Service

Same-day garage door repair in New Palestine, IN, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New Palestine, IN FREE Service Call With Garage Door Repair over $100

Serving New Palestine, IN

Proudly serving the New Palestine, IN community with same day service.

Service truck

Local Garage Door Repair in New Palestine, IN

Precision Garage Door Service of Indianapolis provides same-day garage door repair in New Palestine, IN, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

New Palestine, IN homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around New Palestine and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of New Palestine, IN

Serving New Palestine, IN

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 85 most recent customer reviews

Customers in New Palestine consistently describe Precision Garage Door of Indianapolis as prompt, professional, and easy to work with. Reviews highlight clear communication, knowledgeable technicians, fast same-day service, and thorough repairs or installations that leave customers confident in the results. Many customers also note friendly service, honest recommendations, and a low-pressure experience with clear options and explanations.

What Customers in Your Area Mention Most

Professionalism (32) Reviews frequently describe technicians as professional, courteous, respectful, and well mannered throughout the visit. Communication (31) Customers repeatedly praise clear explanations, proactive updates, and technicians who walk them through the issue, options, and completed work. Speed (26) Reviews often mention fast service, including same-day visits, quick repairs, and efficient completion of the job. Expertise (22) Technicians are often described as knowledgeable, thorough, and able to diagnose problems and explain repair choices clearly. Friendliness (22) Many reviews call out friendly, personable, pleasant technicians who are easy to work with. Responsiveness (20) Customers value the company’s quick response to calls, emergency situations, and short-notice scheduling needs. Service (18) Reviews highlight helpful, courteous service from start to finish, with customers feeling well taken care of. Workmanship (17) Customers report quality repairs and installations that solve the problem well, improve how the door operates, and leave the door working better or quieter. Trustworthiness (16) Customers repeatedly mention honesty, no-pressure recommendations, and confidence that only needed work was suggested.

Recent Reviews from New Palestine, IN

Jennifer Fielding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They worked together and did an excellent job. Thank You!!

Eric G

Service Technician: Eric G

Service: Broken Garage Door Spring Repair

Product: Springs

Wooten, Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job. Tech was very professional.

Service: Garage Door Opener Install

Product: Opener

Williams, Edward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

He did a really good job and i will use them again.

Service: Broken Garage Door Spring Repair

Product: Springs

Dennis Mcdaniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased technician was thorough and timely done.

Service: Broken Garage Door Spring Repair

Product: Springs

ODonnell, Tim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric was what you hope for on a service call in a technician.

Eric G

Service Technician: Eric G

Service: Broken Garage Door Spring Repair

Product: Springs

Dan Boehning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was great from my initial call through the completion of the repair later the same day. Jeremy arrived on time and carefully explained what happened and why it happened. He repaired the door quickly. When further repairs are needed, Precision will certainly be my first call.

Service: Garage Door Repair

Product: Cables

Jeff Clawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Andrew was very courteous. He explained everything that he was going to do and what needed to be done on top of the spring replacement. I totally appreciated him coming out so late on a Friday night. I will be honest, you were not my first choice (had used another company in the past). I called them and it wasn't until Monday before they could get to me. You just earned my business and I will definitely pass your info on to friends and my FaceBook contacts (all 550 of them!!). Thanks!!

Andrew S

Service Technician: Andrew S

Service: Broken Garage Door Spring Repair

Product: Springs

Rebecca Qualy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Troy was friendly, compotent, motivated, and knowledgeable. I would highly recommend him! Thanks.

Service: Install Garage Doors

Product: Garage Doors

Bill Lipginski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent job. Good person to have.

Service: Garage Door Repair

SYLVESTER HILL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I went online and looked for Garage door repair in Hancock County. Your add was impressive and it was late in he evening around 11:00 PM but was still able to make an appointment for the next morning. Your representative "JOSH" was business like and professional explaining in great detail what he found in his inspection of the garage door. He finish his repair replacing all the lift hardware in terrific time and was courtous during the whole process.

Josh B

Service Technician: Josh B

Service: Broken Garage Door Spring Repair

Product: Springs

Ervin Bradburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No comments.

Service: Garage Door Repair

Product: Springs

Ed Lababit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding installer all the way! Would highly recommend to anyone.

Service: Install Garage Doors

Product: Garage Doors

Brandy Jewel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick service with correct tools.

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Sneed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No comments.

Eric G

Service Technician: Eric G

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Mark Sneed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

No comments.

Josh B

Service Technician: Josh B

Service: Garage Door Repair

Product: Springs

Jack Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt service, friendly technician, very informative individual.

Service: Garage Door Repair

Product: Cables

Bobbie Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Corey was wonderful at explaining everything.

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Au

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Travis did a good job explaining our options and answering our questions.

Service: Broken Garage Door Spring Repair

Product: Springs

Scott Black

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great service!

Eric G

Service Technician: Eric G

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Lipginski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called two other people at 8:00 am and got no answer after waiting for and hour,called Precision they said they would be out today,that works for me "they answer their phone". Very nice people to work with. The installer called and said he'll be out earlier than what they said. Excellent installer,Very good People to work with 5 star all the way ... Oh,The other people called around 6:00 pm ,their person was sick today. Thanks, A Lot Precision!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Greg Lebeau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike was very pleasant and helpful. He took the time to call my husband and talked to him even after he already explained everything to me.

Service: Garage Door Repair

Product: Springs

Kelley Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nice people. I didn't like that the tech told me it would be 1 to 1.5 weeks before it could be installed and then when the admin called to set the appt. they told me it would be 3 weeks. They accommodated me there and had the install done within 5 days (which I appreciated). I didn't like that I felt the sales guy was trying to upsell me at install instead of presenting me with the upgrade information at the time of the initial meeting when the quote was given. I have also found several screws lying around my garage floor - I'm just hoping that I have found all of them before a tire gets punctured.

Response from Joel Business Owner

Hi Kelley, Thank you for taking the time to do the review, we really need this kind of information to make improvements. We don't stress the upgrades to our guys on the initial estimate, if they think the customer wants it great, bring it up. They're allowed to at anytime, just not pushed to. I do this because many customers get multiple estimates, and other companies just don't offer upgrades. We've found that it sometimes hinders our sales. I do however require them to bring it up at time of Install, not as a sneaky sales tactic, but just to make sure it was offered at some point because it is the better option and best value. I have spoken with Josh, and he is really sorry he overlooked part of the clean up, and says he won't let it happen again. Thank you for choosing Precision Door, and we'll use this information to make our company better. -Joel Belyew

Josh B

Service Technician: Josh B

Service: Install Garage Doors

Product: Garage Doors

Ed Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mike was very professional & courteous from 1st phone call to completion of job. No pressure to sell more parts. Explained & showed me worn parts & deals.

Service: Broken Garage Door Spring Repair

Product: Springs

David Handy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great customer rapport.

Service: Broken Garage Door Spring Repair

Product: Springs

Phil Galligan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We really appreciated the quick response on a Saturday when we needed emergency garage door repair. However, we understand that a service call fee is necessary, because a trip to a house does not guarantee a job, but typically that fee is deducted from the bill if the company completes the job. Also, the $15.00 fuel fee should be included in the service call fee, not in addition too. This would make us think twice before calling your company again.

Response from Joel Business Owner

Thank you for the feedback. Some companies may waive their fee when doing work, however their cost for coming to your home does not go away, they have simply divided the cost into the repairs/parts you would have purchased. We typically charge an $80 total trip fee plus parts/repair, that includes the $65.00 Service Fee, and our $15 fuel charge. The fuel charge is something we can quickly adjust when gas prices drastically increase, while our service call fee has been the same for over 5 years. When we do phone quotes we tell customers the Total Trip fee is $80, I have reviewed your phone call and found our National Call Center that handles phone calls over night and on weekends, misquoted you and only mentioned the $65 fee, so I will have a check sent out today to refund your $15 fuel charge. Thank you for choosing Precision Door Service, and the feedback you have given. We will work hard to make sure you are 100% satisfied in the future. Joel E Belyew

Service: Garage Door Repair

Product: Rollers

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Indianapolis | Marion County (317) 614-0985
Hamilton County (317) 564-3373
North Boone County (765) 894-4273
South Boone County (317) 564-3373
Johnson County (317) 889-1661
Hendricks County (317) 203-6386
Madison County (765) 203-2272
Hancock County (317) 468-7270
Shelby County (317) 889-1661
Morgan County (317) 203-6386
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