Garage Door Repair Reviews in Noblesville, IN (Page 36)

Very nice young man. A gentle man. It is refreshing to see such professionalism.

- Susan Vincent

Corey did a great job, he was on time, professional and efficent. I would have given 5 stars, except there were 3 brackets that he recommended be replaced, and $169 to replace these 3 simple brackets (while he already had the rod and springs down) was way too much. I don't fault Corey, but the company.

- Beth Baucus

Extremely polite. On time from his phone call estimate. Very happy!!

- Beth McGinnis

Tech did a great job! On time, fast and fixed the problem!

- Chad McFarland

Troy arrived on time, did a good job, and I'm excited about our new door.

- Jeff Kozicki

Service was great. Nothing else to say except we would pass your company to others.

- Toni Burroughs

Mike was on time, knowledgeable, & gave me a courtesy call. Thanks!

- Diana Schmidt

Great Guy!

- Jim Bostic

Mike is an ideal technician and an asset to your company. He is prompt, friendly, thorough, efficient & explains things well. He also works well with many kinds of people. Thanks Mike!

- Aubrey Hawkins

Troy is a great representative for your company. He explained everything thoroughly. He genuinely worked to ensure we got our garage door fixed TODAY! Would definitely recommend your company due to Troy.

- Matt Hoppes

Arrived before scheduled time-which is uncommon. Very friendly & efficient & explained the problems thoroughly.

- Amy Dietrich

He did an awesome job! Would highly recommend your company!

- Caroline Broyles

Mike was very helpful and had a great attitude. Really appreciated the insight and service. Thank you!

- Derek Lynas

No comments.

- Derek Lynas

Technician was late and we had to call to find out when he was coming. Once he arrived he worked very quickly to complete the service.

- Rod Meysembourg

Mike was great. He was on time, professional, and explained everything he was doing. If I need garage door work in the future I will certainly call Precision and ask for Mike.

- Erin Smith

Very professional, explained everything he was doing very well. Very satisfied.

- Erin Smith

Mike did good. He really knows garage doors. I will call you in the future!! Probably sooner then i want to.

- Edward Gebhart

Your entire team did a very good job! They were very kind, professional and responsive to our every need and request. We especially appreciate Corey and his tact and professionalism, also, Eric and Jared were professional amd quick in response and resolution, you should feel very privilege to have them as a part of your team. Job well done! We appreciate your team and will be recommending your company!

- Mark Guindon

No comments.

- Sandy King

Overall rating of this install of a new overhead garage door was satisfactory. Due to the signed contract between precision garage door and noticing right away there was never an outlined description of this company having a license to operate and a bonded license for there services. I mad a contact with precision garage door 8 day's before the install date to iron out these small yet very important "Legal Details" which each and every customer should be aware of before any repair is attempted on any customer property. Install day arrived on a Thursday, Still no promised "E-Mail" sent with these legal documents which is needed for my protection and every customer's protection out there. Technician appeared to be very polite and appeared to be fully educated employed by precision garage door, however, when I asked if he brought with him the legal papers of which I called about a week ago, the technician approached me with talk about how great the company is and they do have insurance and they are licensed and bounded, " If we were not licensed or bounded we would not be doing this type of work" was the close response from this technician of which he was going to install this door by himself. This small statement kinda had me pulling up my defenses due to the nature and tone of the young man's voice and body language. I replied with "please do not sweet talk me out of these necessary legal documents, if you do not have the documents, you may get back into your little truck and go away. This technician was kind enough to ask me if he could call about this issue of which I am certain he did not have a clue of what I was talking about. How many people nationwide have been sued due to businesses not having license & bonding documents which only protects the customers of liability for any person working on customers property? When this technician contacted his supervisor, he said he has run into some POOP with this customer, is this the same as dung? would you or anyone else say such a rude comment about a customers needs?? This is the only item I had with this new garage door install, it went smoothly with a lifetime warranty on this new door, however, now there is a very loud like scraping sound when the door is opening which was never there before. This is the only items this customer could not provide a rating of 5 star. I do not believe this review will ever be posted due to the rating was not a 5 star review, customers beware of precision garage door of Hamilton County, Indiana

- Sandy King

Hi Sandy, Thank you for the feedback. I agree that it is important for a consumer to know whom their doing business with and verify they have the proper legal and Insurance requirements. I assure you we do. However it is extremely rare for a customer to request this information, and I think that is why my staff may have fumbled a little when asked for it. This experience should prepare us for the next time a customer asks. I also spoke with Geoff to clarify the â??POOPâ?? comment. He assured me that was not what he said. I also asked the supervisor(Eric) he spoke with at that time, he said he did not hear Geoff say that. Regardless, I reiterated to Geoff how important professionalism is with the customer, and he said he will be extra careful in the future. This review will be posted along with this response, and I assure you all reviews since we started this program have been posted as well. I appreciate the comments and they will help me make the company better and stronger in the future. Joel E Belyew

Excellent service. Corey was very professional and friendly.

- William Vaughan

I was very impressed with the professional employee (Ryan) and how knowledgable he was about what needed to be done. Needed a complete rebuild of the springs, rod, rollers, bearing, pulleys, cables

- Brent Sobierajski

Service call today was excellent. The technicians identified the problem quickly and corrected it. Very happy with the workmanship.

- Anita Colby

Excellent experience. Knowledgeable, professional service technician. Outstanding web site. That is what sold me. I appreciated the customer reviews and the bios on the tech guys.

- Gary Denhart

Troy knows his product. He's an asset to your company, terrific attitude. I'm impressed with Troy's sales ability as well.

- Joy Andress

I am very happy with Troy's service. He took his time to show me things and explain options.

- Myrna Janer

Troy was very courteous and professional. He was here early and got the job done in a timely manner. He also recommended future maintenance items which we appreciated.

- Jim Ferazzi

This is the second time I have had the pleasure to deal with Mike. He has been honest, courteous, and knowledgeable. You have a great asset to you.

- Pam Lewis

Mike was very professional and nice. He is a good asset to your company.

- Chris Abshire