Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5360 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Indianapolis, IN
My son's garage door opener had had broken and when we were checking it out discovered that the spring was also broken. I called Precision and they could come out that day but neither of us could be around so I made an appointment for the next day. My son and I installed a new opener before the service tech Tyler arrived. Tyler called before scheduled time and asked if he could arrive early and that was great. Tyler arrived and diagnosed the issue, discovered some other issues, explained them to me, wrote up an estimate with a couple of options for repair. Option to go with was decided and off to work he went. In less than an hour, job was done. I stayed with him through the process and he explained everything as he went along. Tyler is very friendly, and knowledgeable, I'd say he is an asset to Precision. He even set everything up with the new opener before he left, also made sure all was cleaned up when done. Thank You ! I'd give him a raise !!!
- Tom Miller
Product:
Indianapolis, IN
The Precision service rep, Kevin Ulery,was on time, was very respectful and outlined other possible problems beyond the initial reason for the service call the that might occur within the next three to five years and the related cost if I wanted to consider a repair today. He blew out any leaves and loose dirt from my garage before leaving and also programmed my garage door opener into my car. I would be most happy to recommend Precision, and Kevin in particular, to family, friends and neighbors.
- Ann Williams
Indianapolis, IN
Fixed my garage door and were friendly and quick.
- Sean D.
Indianapolis, IN
James Vanderbur did a great job walking through what happened, the options, and fixing the issue. He was personable and professional and accommodated me being home with my sick kid who needed attending at times during the fix. I appreciated that.
- Kyle Morin
Product:
Indianapolis, IN
I'm not sure how Precision Overhead Garage Door Service does it but they give great customer service continuously. I called them to repair my mom's garage door and it was handled within the hour. I had another company install her door and they came out and said "yes that's our sticker but I have no idea who installed your door." What does that even mean, honor your work and fix the issue. How sad and what lack of integrity. If you want your garage door done right the 1st time Precision is the company to select.
- Lucy Hayes
Indianapolis, IN
Hello Precision. James came to my home yesterday to determine the issue I was having with my garage door. He did his inspection and reported back to me with my immediate problem as well as some potential problems. Along with that, he offered solutions that I felt were very reasonable. Working with James was a very pleasant experience. I can't believe I spent more money than I had expected, purchasing everything except the door itself, but I felt like it was money well spent. Great job James! Also, I really appreciate James for taking the time to help me sync my Smartphone with my new garage door opener. You are definitely a 5 STAR!
- Ethel Gaines
Product:
Indianapolis, IN
EXTREMELY impressed with Precision's service. I called around 5:00 on a Sunday afternoon when I found the cable mounts and springs had failed expecting to have to schedule a time for a visit later that week. Instead, they had a technician out by around 6:00 and had the repairs completed in a couple of hours. The tech Precision sent out, James Vanderbur, is a top notch professional who went above and beyond to get the repairs made and to ensure the doors were properly adjusted and in top working order. I highly recommend Precision with no hesitation!
- Utterback
Product:
Indianapolis, IN
Andrew was incredibly helpful as I was out of town and was conversing via phone. He was diligent and even asked for a discount on my behalf. He and my neighbor came to the rescue when I was miles away. I am so thankful!
- Becca Mathews
Indianapolis, IN
This company is fantastic. I've used them for several commercial and residential doors over the past 10 years. I highly recommend them. Kudos to Nick !!
- JEFF STEIN
Product:
Service Technician: Nick Z
Indianapolis, IN
Used you in the past. Honest and fair on your prices. Fixed my garage door. I very much you fixing it vs talking me into a new one
- Teena L willard
Indianapolis, IN
Josh was terrific. Checked my garage door system and made suggestions to lower my cost for repair. That doesn't happen often! Great, timely service--will use Precision again.
- Ed Sagebiel
Indianapolis, IN
Very happy with the new garage door opener. Technician did a great job explaining all the options. Would recommend to others.
- Jeff Endres
Indianapolis, IN
I had almost everything replaced besides the garage door! Kevin the technician was so helpful and very professional. I would highly recommend this company and especially Kevin.
- Kevin O'Brien
Product:
Service Technician: Kevin U
Indianapolis, IN
The repairman was punctual and professional. would certainly use Precision again in the future.
- Zuheir Shahwan
Indianapolis, IN
This is an awesome company. I did my research prior to contacting this company and I am not disappointed! The technician, Ben, arrived on time, was personable, courteous and informative. I felt Ben was upfront and honest and after discussing the garage doors with him, I've decided that over the summer to get an insulated garage door from Precision. Service repair was quick and I am certainly NOT disappointed. He did provide me with estimates so that I am clear on the expenditures. Ben was great! I would highly recommend this company plus having an A+ rating from the BBB means that they provide excellent service as well as stand behind their products. You can't go wrong! Thanks Ben!
- Sharon Lauray
Indianapolis, IN
Precision hasn't done me wrong yet. Had Eric before. Glad to have him again. He always done a great job. Garage door would not open all the way. He showed me what was going on with the pictures he had taken and it looked crummy. Replacement of the gears, door opener, and keypad on outside. Works better and is very quiet when opening and closing.
- Judy B.
Product:
Service Technician: Eric G
Indianapolis, IN
Kevin was very professional and courteous. He explained everything in great detail about the installation of my garage door opener. I will recommend him and your company to all my friends. Thank you for the excellent service.
- Dawn Wymes
Product:
Service Technician: Kevin U
Indianapolis, IN
Mike was great. Quick diagnosis and repair. Would recommend to anyone.
- James Young
Indianapolis, IN
Precision originally installed our opener. The motor gave out due to power outage issues and was replace under warranty. Ben provided the service and did an outstanding job for us!
- Garry Lowe
Indianapolis, IN
5 stars! Technition was kind, friendly, and professional. He explained the problem with my current opener then explained all of my options in a way I could understand. I am very happy with my garage door opener.
- Marcie Judge
Indianapolis, IN
Precision was great! They made it out the day I called for the repairs and the Andrew was outstanding. He was prompt, explained everything and worked very quickly. I would highly recommend them to everyone.
- Bart Richwalski
Indianapolis, IN
First of all, Karen through the "Chat" was very responsive and communicated clearly your services. She answered my questions and made this process very simple and easy. James Vanderbur was here until after 8pm making sure we were taken care of. After he installed the garage door opener, he made sure everything worked properly and then he suggested replacing the rollers on the door which we did. He did a great job on the installation and was very friendly and helpful. Because of these two employees, we will not hesitate calling you again when we need repairs or to refer someone to you if they need your services. Thanks again, Jeff Miller
- Jeff Miller
Product:
Indianapolis, IN
Quick service with a smile. Fair price.
- Alan Droege
Indianapolis, IN
Mike came out to repair and rehab our garage doors. On time, very professional and efficient. He had everything he needed to get the job done in one visit. He replaced the drums on all of the doors and the springs. He gave me options to allow me to balance cost and outcomes. Much appreciated!
- John Martin
Indianapolis, IN
Love the service they do! Cables snapped and garage door would not work! Came out same day and fixed it at a reasonable price! This is the second time we’ve used them. I see new garage doors in our future of course Overhead Garage Precision will be the ones to get them and installed them!
- Jeff Kempf
Beech Grove, IN
The representative arrive promptly and assessed our need. He determined that the old springs (which had been replaced less than 2 years ago) were "undersized" for the type and size of our door, which likely contributed to the door opener failing to operate. Mike, our technician, was very respectful of our property, and completed the work in a timely fashion. He explained the use of the new system, the warranty, and made certain that we understood the operation of the system.
- Marcha Adams
Indianapolis, IN
It was really nice the way the Tech did the work. He is so quick and very knowlegeable. I would like to have call him every time when i needed. Thanks
- Anil Patel
Indianapolis, IN
Work was done quickly and efficiently, after all of the options were explained. Vladimir was very easant and very competent.
- Jeri Buck
Indianapolis, IN
Andrew was awesome. He provided excellent and timely service!
- Brant McGlothlin
5 rating replacement of broken spring Josh was very knowledgeable and recommended several choices of repairs with no pressure on our selection of choice
- Steven Zumbrunn