Read what people are saying
about Precision Garage Door Service in:
Carmel, IN
Precision Garage Door Service of Indianapolishas received 1324 reviews, averaging 4.96 Stars:
Carmel, IN
Hi Cassie, Thank you for taking the time to do a review. I believe we work harder than any other company by far to make sure we do the job right the first time. That being said we are obviously not perfect. For that reason we provide our customers with by far the best warranty in our industry. Your door overhaul included a Limited Lifetime Warranty on the Parts and Labor, and we also give one year of Service Fee Coverage for Warranty Repairs. If there is a problem with the door we need you to let us know so we can repair it as soon as possible. This is not only for your convenience, but helps us prevent other wear and tear on both your door, and operator. Unfortunately Cassie without your call we have no way to know that a problem exists. I hope you understand the philosophy behind our Trip Charge, it is only there to cover the cost of getting to your home. With Technician Pay, Truck, Fuel, Insurance(Liability, Auto, and Workers Comp), etc... The Trip Fee is only there to cover those basic cost. Occasionally someone will call with a warranty problem 1 week outside of the one year Service Fee Coverage window, and I have made an exception. In your case it was over two months out. In a perfect world we wouldn't need to collect trip fee's, but in the world we live in they are necessary to remain in business. Thank you again for choosing Precision, and if you would like to discuss this further I'd be happy to help. Joel E Belyew
Product:
Carmel, IN
Excellent Service. A+
- William Cothran
Carmel, IN
Dylan was very knowledgeable and very willing to explain everything to me. He also explained everything to my husband on the phone. We are glad Dylan was the one who came to fix our door.
- Della Hall
Product:
Carmel, IN
Thank you
- Dave Combs
Product:
Carmel, IN
Pleased with service received professional care and advise Thanks!
- Peter Wong
Product:
Carmel, IN
Everything was done perfect. From the first phone call to the finished job. Fabulous work!
- Marcie, Logan
Carmel, IN
He did a really good job and i will request for him again.
- Stokes, Chris
Product:
Carmel, IN
Couldn't be happier friendly courteous and super fast. Explained everything.
- Stock,Ann
Carmel, IN
Did a really good job, will use you again.
- Olsen, Beverly
Product:
Carmel, IN
Excellent Service from initial cal through service on site. Eric was very thorough in his explanation and extremely courteous top notch service.
- Davis, Julia
Carmel, IN
The group were great. Showed up on time and were very courteous. Explained everything clearly and performed work promptly. Very Satisfied.
- Harpst, Joey
Carmel, IN
Pleasure to work with issues resolved.
- Ford, Josh
Product:
Carmel, IN
Mike did a great job he was prompt and seemed knowledgeable and he addressed the issue immediately.
- Reeves,Roger
Product:
Carmel, IN
Mike was a perfect gentleman. he mad me feel like he could be trusted.
- Storr,Howard
Product:
Carmel, IN
Vladimir was professional, and very honest. Hard working, and courteous, he deserves a promotion.
- Bulp, Corby
Carmel, IN
Great job, very nice man
- Cheshire, Carole
Carmel, IN
Very Satisfied and courteous. Excellent work and I would recommend the tech for a raise.
- Perconte, Anthony
Product:
Carmel, IN
Great Service
- Schock, Carol
Carmel, IN
Good job, quickly diagnosed problem and repaired the same way.
- Quimby, Chris
Product:
Carmel, IN
Professional, polite service would recommend to others
- Warren, Rick
Carmel, IN
Very professional and efficient
- Farren Linda
Product:
Carmel, IN
Overall great customer service experience!
- Doug, Rice
Carmel, IN
Nice work.
- Wilson, Patrick
Product:
Carmel, IN
Eric was great again, he did a great job at diagnosing an additional problem I had.
- Gillum, Becky
Carmel, IN
Eric was Awesome. Answered my questions and explained how the opener works. and finished on time.
- Gillum, Becky
Carmel, IN
Mike was great at his job.
- German, Bunny
Product:
Carmel, IN
We had great service and our garage looks great. Thanks
- Kaur, Jasvir
Product:
Carmel, IN
Provided excellent explanation of problem and provided all options of cost repair and timeline.
- Carlin, Sean
Carmel, IN
I love my new garage door! It is quiet and it looks great! I would recommend Precision to anyone. The did a great job! The tech did an excellent job! Thank you!
- Lavonne Cate
Carmel, IN
They are knowledgeable courteous and just a lot better than the previous guys who came to stop the noise.
- Bynagari,Bharath
Product:
I had to pay $80 to fix something that hadn't worked right since it was installed by Precision. I had a complete overhaul done on my garage door last summer. Since then, the door would occasionally stick and have to be hit twice. It slowly got worse and I finally called to have it fixed. I had to pay $80 to have it fixed when it should have been done correctly to start with. The tech was professional and did a good job (it took less than 5 minutes).
- Cassie Habegger