Read what people are saying
about Precision Garage Door Service in:
Indianapolis, IN
Precision Garage Door Service of Indianapolishas received 5344 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
No Comments
- Josh Ruff
Product:
Indianapolis, IN
No Comments
- Catherine Franklin
Product:
Indianapolis, IN
Troy called ahead and let us know he was running a few minutes behind. He installed our new springs and cable and explained in detail what was going on with our old door and how important it was to fix the issues we had. We just moved into our new home and had no idea how much work the garage door needed. Thanks!
- Josh Ruff
Product:
Indianapolis, IN
Excellent job!
- Bill Richardson
Product:
Indianapolis, IN
Geoff was very professional, very friendly, and very efficient.
- Griffith Johnson
Product:
Indianapolis, IN
Very nice guy.
- Mike Maupins
Indianapolis, IN
Service person was very fast and informative. However, rep on phone quoted me $145, but I was told by the service person that was for a cheap part.
- Chris Verstijnen
Thank you for your feedback Chris, I spoke with Josh and he apologized for any poor explanation on his part, but he certainly did not mean to indicate the standard springs were a cheap part to you. The standard springs we carry are just that "Standard Springs", they are what is considered standard cycle use springs in the industry. We also offer a better warranty on these standard springs than most of the competitors we've compared them to on both the part and the labor. We also offer our Precision High Cycle springs, that come with an unprecedented warranty in our industry, they have a drastically longer life expectancy, and although more expensive, a much better value. Typically when a customer calls and "how much is a spring replacement?" our staff is trained to assume that customer is looking for the lowest price, and therefore you would be quoted on our standard springs. That being said the technician still needs to explain every option and make his recommendations. I hope this sheds some light on the difference. Thank you again for your review, and we will strive to exceed your expectations in the future. -Joel Belyew
Indianapolis, IN
Very pleased.
- Roger Palamara
Indianapolis, IN
No Complaints! Troy was great!
- Shannan Wysong
Product:
Indianapolis, IN
Great job!
- Alex Kogan
Product:
Indianapolis, IN
Precision Garage Doors matched competitors advertised prices plus they have excellent staff and top-notch products.
- Steve Goodroad
Product:
Indianapolis, IN
Was please with the prompt of timing I receive. But I was not happy when he told me that I needed parts other than what I ask for. Was not happy with his sales tatic, cost more than I had planed to spend. Only needed two cable,and he put on two springs plus cables,and that wasn't all he said that I needed. The door is only 9yrs old.
- George Britt
Mr. and Mrs. Britt, Thank you for speaking with me on both occasions, and thank you for your feedback. When Mike inspected your door as you are aware he found the door badly out of balance, at that point he is required to show and explain the problem as well as make any recommendation he feels is necessary. In no way are you obligated to accept his recommendations. I'm glad you were happy with my technician Mike, and happy the way your door works now. I will use the feedback you have given to make my company better in the future. Thank you again. -Joel Belyew
Product:
Indianapolis, IN
Good job.
- Frank Lamaster
Product:
Indianapolis, IN
Great employee! Very knowledgeable friendly and helpful! Would recommend your company & Corey to anyone!
- Dixi Jacobs
Product:
Indianapolis, IN
Very nice. Finished quickly.
- Bill Ingram
Product:
Indianapolis, IN
Troy was fast and efficient and did a wonderful install. He was also great with his promptness and maintaining contact as to when he would arrive.
- Donna Belcher
Product:
Indianapolis, IN
SUPER guy, SUPER technician, and SUPER good!! Thank You!
- Kim Fortune
Product:
Indianapolis, IN
Very pleased with service, product, & quality of work. Troy went above & beyond call of duty in making our experience a good one. Will refer PDS to others.
- Paul Lamberg
Product:
Indianapolis, IN
Isaac did a good job - Very efficient
- Dave Dyar
Product:
Indianapolis, IN
Did a great job. Even cleaned my fingerprints off the door. Works very well.
- Daniel Gooliak
Product:
Indianapolis, IN
Vicky, Thanks for taking my (multiple) calls. I just had Mike come out and replace the springs on my garage door. Mike was extremely courteous and polite throughout his time at my house. He proved to be very competent and articulate, answering all the questions I had to my satisfaction. He thoroughly explained his recommendations, which made it easy to approve his suggestions. Because of this, he more than doubled the revenue you received from this work order. In addition to replacing the springs, Mike informed me of the option to upgrade to a lifetime warranty spring and he showed me why the 3 bearings holding the spring axle should be replaced. Regards, Paul Bernstein
- Paul Bernstein
Product:
Indianapolis, IN
Isaac was very professional, explained all options and recommendations in detail. Was a pleasure to have him here. Thank you! Michael Randall
- Michael Randall
Product:
Indianapolis, IN
Isaac gave exceptional service. Give him a raise :)!
- Denise Ferguson
Indianapolis, IN
Very personable. Showed me all the worn out parts before installing replacements. Explained what needed to be done & why. Would recommend to others.
- Floyd Brown
Product:
Indianapolis, IN
Mike was excellent, awesome, and great!!! Please keep his name in my file so if I call you back for repairs I want him to come fix my garage! :). Thank You!
- Thomas & Krista Walker
Product:
Indianapolis, IN
I would like to express my thanks for everything your company did for us. From the first you impressed me on how professional and courteous your people were. When I called and Vicki was so helpful and got Mike here to take care of the problem. Mike was great, he fixed the door and also pointed out other things that needed fixed. I would not hesitate to give your name to anyone who needs work done on their garage door. THANK YOU VERY MUCH
- Jack Sims
Product:
Indianapolis, IN
We have used Precision twice & were very pleased both times. Josh did an excellent job & we are very grateful. Thanks a lot! We WILL call again.
- Jeff Browning
Indianapolis, IN
Technician arrived on time and finished the repair quickly & efficiently.
- Ameer Jones
Product:
Indianapolis, IN
Troy is very excellent when it comes to his job. Great customer service!!!
- Nakia Edwards
Thank you!
- Dixi Jacobs