Garage Door Repair Reviews in Indianapolis, IN (Page 5)

Precision responded promptly with same-day service call. Its service representative Tyler thoughtfully placed a call to us 15 minutes in advance of the arrival time he expected - just to check if the scheduled time was still convenient. Tyler was exceptionally friendly and courteous. He thoroughly explained his findings on inspection and explained each of our options for repair (including the pros and cons of each option), without giving any hint that he was motivated to aggressively "sell". We were confident about the repair decision that we made, and now, we are very happy with the result. Thank you!

- Douglas Lapidus

Orlando did a great job He was very helpful I would definitely recommend him

- Betty Randolph

Calling for service was super easy and quick, the ladies on the phone were very nice and helpful. Our tech Mark W was awesome! Super knowledgeable and assisted with ensuring we had proper install and super personable making the experience smoother.

- Evan O'Connor

Thank you for fast service. We appreciate the thoroughness in which the techs inspected our doors and made necessary repairs.

- Masters Heating and Cooling

Brandon came out to fix a broken spring. We had just had it replaced a few years ago with and internal spring rod. I wanted to upgrade to the old heavier springs as we use the garage door as our in and out and it gets plenty of work. So the pulleys and cables were also trashed and I had Brandon replace them along with the rollers on a buy one get one deal. So Brandon quoted me the job and I agreed not wanting to spend as much but I wanted to make sure the system lasted for a long time. As he got into it we talked about the different challenges and agreed to upgrade the entire system. Brandon kept me informed throughout the entire process, he was very professional and I couldn’t be happier. I would gladly recommend Brandon for the very very unpleasant broke garage door experience!!!

- Keith Busch

Excellent, fast efficient service. Vladamir, the tech explained everything completely and in terms I could understand. very customer focused. Called with a problem and got same day service. Highly recommend this company a thousand times over.

- Karen Duncan

Very thorough and helpful. Mike was exceptional and was prompt and had a good disposition. He provided options and pricing. We will use Precision again

- John Groves

Precision installed a new door a few years ago and I figured it was time for a tune up. Mike arrived promptly and serviced the door and mechanisms and replaced a worn out keypad. He was friendly, efficient and knowledgeable. The service cost was very reasonable. I would not hesitate to contact Mike and Precision in the future. Thank you!

- Brian Nanavaty

Your representative was very professional and knowledgeable regarding my garage door issue.

- Danny Jones

I absolutely love Precision. They quickly respond and they have wonderful technicians. Elliott replaced our garage door opener and he was friendly, professional, efficient, and detail oriented.

- Laura Nichols

Ben was excellent! Could not expect anything better. KR

- Kenneth Pinkiston

Josh did a great job. Top notch. Easy to schedule showed up as promised.

- Kevin Dolen

Brandon is an asset to your company. He is very knowledgeable and personable. I would be glad to have him back if I need future service.

- Barbara Parks

Orlando was pleasant to work with and explained the process and costs thoroughly.

- Kimberly Bass

Very helpful and prompt, and was able to show me the issues identified with the door clearly after the spring broke on my overhead door. Explained the work needed very well and could see the damage from the spring and needed repairs, plus the dogs loved him

- Matt Jarson

Elliot came out and did a thorough evaluation of our garage door. It had come off the track on one side. Turned out it had not been installed correctly. He replaced the spring straightened it out, installed a new tràck and some new rollers. He was polite, professional and now our garage door works great!

- Sue Montgomery

Elliot was great. He was very customer service oriented and took the time to explain every detail to me before and after his repair. He did a great job and resolved my issue! I highly recommend him and would use him again.

- Carol Wilson

Needed new garage door opener due to years of mis-configured garage door springs and stuck rollers. Very helpful service

- Mark

Prior to my appointment, I received a courtsey call from Tony D informing me he was in route to my home to service my garage door. Tony D was very professional by phone and when he arrived at home. Tony D was patient, knowledgeable and thorough during his visit with me. I was given different options of replacement springs to put on my garage door and Tony D did not attempt to oversell me on any products. He was very honest about the parts on my garage door being in good condition and was honest about what I needed. I would definitely recommmend Pricision Door to my family and friends. I would definitely request Tony D for any future garage door repairs if needed. Tony D also had a great personality which made my experience greater.

- Brandon Mason Sr

Ben was done before our appointment time started! Excellent tech, very professional and has a wealth of knowledge. The fact he's a fellow vet is a bonus! We would recommend Ben and your company to anyone who is in need of help. I made the appointment last night, and today all is good. Major shoutout to Ben!

- Gary Mauler

Eric did a fantastic job and he was a great guy! He is the kind of guy you wish was your neighbor ! He was smart, efficient and thorough. I never felt pressured in any way and he gave me a range of options that would solve my problem and put me on a better long term path. I’ve used Precision twice now and if I ever need them again, they will be the only company I will call.

- Dave Jaicomo

Eric M was my service Tech, I needed 1 door spring replaced. Ended up getting both replaced as he informed me (It's pretty much a given the other will probably break soon) He also checked the motor, door, rollers. Very thorough while here. Good guy, good tech and if you guys ever need a $alesman keep him in mind

- Bill Vormbrock

Mike F was excellent! Company was affordable honest same day with no extra charge even on a weekend! Highly recommend!

- Chris and Christina Gardner

Tony was Great! Very knowledgeable, and I understood everything. If I had a problem I would want him to come back.

- Deborah Nuckols

Eric was very friendly, professional, and thorough. He helped me do both my cars and install the app. The trainee that was with him (sorry forgot his name) was friendly, professional and thorough too. He actually tightened some loose hinges for me. Thanks!

- Andrew Baker

Only reason I called you guys was because my car was stuck in my garage... didn't pay this much for a new opener, verses 1 spring replacement what a rip off...NEVER AGAIN

- Leslie Dodd

Joel was extremely professional and quick to find the issue and fixed it. I’m happy with the service he provided it.

- Francisco Torres Montero

Joey H was awesome. The whole experience was professional and done right!

- Scott Hayden

Teddy was phenomenal. He clearly provided options for our door repair, longevity and future expectations and cost of service. He executed on that service as well. Teddy also was conscious of our pets, was friendly and even helped the waste management company maneuver around our trash cans as it is also trash pick up day. He embodied service excellence, humility and a high ‘do the right thing’ mentality even when he thought no one was looking. You earned a customer for life by sending him as a representation of your organization. His all around commitment to excellence and kindness is not only commendable but rare in a teammate. You are lucky to have Teddy on your team. Thank you.

- Geoff Ray

Previous customer Always good techs Professional

- Richard Catt