Garage Door Repair Reviews in Indianapolis, IN (Page 4)

I scheduled a service call through their website and it was easy. Company sent texts to confirm the appointment day before and morning of. Josh was the technician that arrived. He asked great questions about what the issues were and told me he would trouble shoot a let me know what he found. Once it was determined that the circuit board was fried, and him showing me the board I decided that the unit needed replaced. Josh worked up a couple estimates, explaining the differences between them and asked if I had any questions or concerns. I decided to go with the better unit being the house was a rental property and not wanting to have any issues, hopefully for years to come. I can’t say enough about Josh, his attitude and professionalism. Josh is a great ambassador for this company. He worked nonstop to compete the job. Once the new unit was installed Josh explained its operation, the warranty and even asked afterwards if I had any questions. Great job, great company! I’ve dealt with other garage door companies over the years and this company, Josh was by far the best experience I’ve had. Nice to know and deal with a Company and employee that actually cares about its customers!! Thank you Precision Garage Doors!!

- Randy D

We love the ratings Caleb he did a wonderful job very polite very knowledgeable explain everything to us and took his time overall a wonderful man actually I told him his girl going to have a fabulous husband if We have any repairs we want him to do the work for us he is just fabulous and we can't say enough about him being so well so good We wanted to take him out to Golden corral with us.

- Mary Decker

Good service

- Bruce Brattain

Kevin did a terrific installation at my house. He explained all my options. I really appreciate that he was very knowledgeable and cared that I was happy when all the work was done. I would recommend Kevin for his skills and a nice upbeat personality.

- Nancy LeCompte

Austin was wonderful to work with. He was very knowledgeable and advised us on which products needed to be replaced. He worked very efficiently. He kept us informed of the progress. We definitely will use Precision again! Thank you again, Austin!

- Nancy Waggoner

I have used Precision at my home on numerous occasions and have always been pleased. I had a door at my business that wouldn’t come down. Brandon arrived on time and quickly located the problem. Very pleased with his service.

- UKKS

Prompt courteous service

- Greg Lloyd

Great service. Professional knowledgeable, informative, quick, quality.

- Clifford Cunningham

Yes I was very pleased Mark did a fantastic job, he explained to me what the problem was and showed me how to work the product and he cleaned up after he was done , got done on time , he was respectful friendly will give him a 10, he went above and beyond, so did the dispatcher kept me informed with everything, and I really love my product , thanks so much

- Teresa Locke

Josh B was extremely helpful getting my Genie garage door opener connected to my Wi-Fi. He provided advice on troubleshooting in the future which I appreciate He was courteous and professional during the service call.

- Jan

I had an excellent experience with Precision Garage Door Service in Indianapolis. They replaced my broken torsion springs that were still under warranty and also replaced the winding bar, safety cables, and all associated hardware. The technician thoroughly lubricated the garage door and properly adjusted the opener to the correct opening and closing settings. The quality of the work was outstanding, and everything operates smoother and quieter than before. Drew, the service technician, was amazing — professional, knowledgeable, courteous, and took the time to explain everything clearly. I was extremely satisfied with the entire service experience and highly recommend Precision Garage Door Service to anyone needing garage door repairs or maintenance.

- Mark Dennett

Kyle was very nice to work with. His attention to detail is very good. He was personable and friendly. S. Alexander

- Shirley Alexander

Same day scheduling, fixed my problem that day, service was excellent (Orlando was a fantastic tech).

- Colin King

Precision had installed a new double garage door for me at the beginning of 2023 but Precision had installed the double garage door for me at the beginning of 2023 but I keep the old Genie opener that was 18 years old at that time. So it finally wore out and I decided to have a new door opener installed by Precision. I'm so glad I did because Orlando the technician who did the work did such a terrific job. I am so pleased with everything. id

- Danny Perry

We highly recommend your services. Your customer service was very polite and prompt. They scheduled us right away for the next day early. We got a call and we're told the technician would be coming out in about hour. He then called when he was 5 to 10 minutes away. He came in very professionally and assessed our door and problem. Went over all our options and was very clear on the cost and what needed to be done asap. It was very helpful. When we decided what job we would go with, he got to work right away. He finished up in a very timely manner and we are very happy with the work. Thanks again Vladimir.

- Brent Lazarowicz

Eric G was great very friendly and knowledgeable plus had great insight on our needs and situation

- Shawn Sterchi

Prompt service, even on a Holiday weekend. Orlando was great, professional, and communicated the best solution to ensure my repair lasts! Will definitely use this company again!

- Alissa Robinson

Joe did a great job explaining the problem and suggesting how to fix it. He was professional and efficient, completing the job well within his estimated timeframe. I would definately recommend he and this company to anyone needing garage door work.

- Tom Cooper

Precision answered my call immediately. They sent someone to assess the issue within 2 hours of the call. Kalu was super helpful and forthright about the repairs that were needed and what it would cost. I wasn’t sold extra parts or some additional subscription service plan. They will have my business going forward!

- Sam

The service technician, Vladimir, was on time, polite, knowledgeable and worked quickly. He showed me what was causing the problems, explained what my options were and also provided options to upgrade my door. He installed 2 new springs in place of the old one, a new steel rod, 2 new hinges to replace cracked ones, and 2 new, heavier duty, pulleys and cables. We will definitely use Precision again.

- Mark Clements

Eric M was fantastic. Prices are reasonable. Great customer service. Keep up the good work.

- Christopher Mathews

I had a wonderful experience with Precision Garage Door from the first phone call to completion of my job. I had a garage door opener installed as well as some new rollers and other parts replaced. Eric M was my technician and he is professional, knowledgeable and very personable! He is an asset to your company and I wouldn’t hesitate to utilize your company and Eric M in the future.

- Dessie Miller

Issac was awesome. Explained everything that needed to be done and why.

- Janice Benberry

When my garage door opener broke I didn't hesitate I called Precision, Brandon came inspected and found some other small issues that needed to be addressed, gave me a quote for everything and I wasn't pressured to commit, I agreed for the repairs, he returned the next day with the parts to fix it. I would recommend them again. Thank you Precision.

- John Overton

Ty A was my technician. He provided exceptional service! Friendly, courteous, and explained a solution giving all options, very well! I was very pleased with this being my first time with Precision. I will highly recommend your company!

- Anita E Walton

Tony did a wonderful job on explaining what was going on with our garage door. We fixed part of it and will be fixing the rest next month and will specifically ask for Tony.

- Gina Smith

I really appreciated the timely and excellent service. It was very helpful to understand completely what all my garage door issues were. The person doing the service was also very professional.

- Susan Woosley

Great job Great installer! Great service! Five stars! Would highly recommend!

- John Hendricks

They did a wonderful job on our garage door. We called several companies and they were the only one that could come out that day. They took the time to explain everything and the garage door opener is so quiet. We can barely hear it. They’re a good honest company.

- David Cline

Austin was FANTASTIC! He was on time, professional, very knowledgeable, and an overall great guy. He got our garage door repaired and working better than it ever had before. He made my options easy to understand and didn't try to oversell me anything. Repair was reasonably priced and communication was great from everyone at Precision. I'd use this company again a thousand times over and recommend them to anyone. Thanks for the great service!

- Luke Blosser