Read what people are saying
about Precision Garage Door in:
Westfield, IN
Precision Garage Door of Indianapolishas received 476 reviews, averaging 4.97 Stars:
Westfield, IN
Westfield, IN
Arrived when they said they would. No pressure to replace additional parts. Great job!
- jim cauley
Westfield, IN
Corey was very knowledgeable and detailed in his inspection. He made sure I understood my options and was patient in my decision. I will request him if I need any future services.
- Doug Boxler
Product:
Westfield, IN
I purchased a Big Deal Offer on a Saturday. On Monday morning I received a call from Precision thanking me for my purchase and asking when I wanted to schedule the service. She stated they could even do the service that afternoon! Unfortunately that wasn't possible and as soon as I mentioned that I work she mentioned they had Saturday appointments. I requested one. She efficiently asked me a few questions. It took less than 5 minutes, and I felt great! Wonderful customer service!! Oh, and I got a confirmation email too. Then the day before the appointment I got a courtesy reminder call including who the service rep would be doing the work. Then the service rep called on his way to my place letting me he will be there in 15 minutes. The service rep, Josh was very friendly and professional and knowledgeable. Josh explained what they would be doing and answered my questions completely even giving me a quote for the track and rubber replacement at the bottom of the door. After doing the work he explained to me some things to watch for and if/when I had to replace things, what to ask for, etc. Never did he pressure me to do or buy anything else. Overall, the customer service for this experience was top notch. I will use them again and recommend them to others as well. Well done!
- Theresa Nelson
Westfield, IN
Mike was fantastic and our experience with Precision has been very favorable. We really appreciate the effort that he put forth in fixing our door and explaining everything so thoroughly. Thanks!
- Chuck Kern
Product:
Westfield, IN
No comments.
- Eunice Rich
Westfield, IN
Josh was personable and sized up the problems quickly. He then took the time to explain the problem with the garage door and the options that would best work for our situation.
- Steve Mayhew
Westfield, IN
The Technician that arrived provided me with the needed information about the garage door and showed me issues that needed to be addressed. He repaired my garage door very efficiently and was very professional. Future issues with my garage door will be addressed by Precision based on this experience.
- Matthew Frazer
Westfield, IN
No comments.
- Amy Flora
Product:
Westfield, IN
I was very impressed with his knowledge and the way he helped me understand what needed to be done. At no point, did I feel he was just trying to sell me services. Very nice!
- Andrea Strother
Product:
Westfield, IN
Great job! Prompt, quick, and polite.
- Craig Bartley
Product:
Westfield, IN
Mike is an awesome employee. Respectful & caring. He is an excellent ambassador for your company.
- Dennis Destaic
Product:
Westfield, IN
Technician (Jeff) did very good job on my garage door.
- Charles Zak
Westfield, IN
Everything looks & works great. Very fast and courteous service.
- Anne Weisman
Product:
Westfield, IN
The service, overall, was outstanding. I called this morning and the call was dropped. You promptly called back and left a message. The appt was set up with Kayla in corporate office. Jeff, provided me with the information to make an informed decision to move forward. No sales tactics, just facts! Thank you!!
- Michael Whiteside
Product:
Westfield, IN
Technician was courteous and knowledgeable. He explained the reason for the door malfunction as well as the remotes. I am really excited to have the door opening without difficulty
- Naomi Jubane
Product:
Westfield, IN
No comments.
- Craig Jensen
Product:
Westfield, IN
Corey was an excellent technician and was very professional. He was clean, respectful and did a great job. Price might be just a bit high but job was well done.
- Cheryl Cobb
Product:
Westfield, IN
Great job. Much appreciated.
- Michelle Hoard
Westfield, IN
Troy was very helpful and honest. Great customer service. Definitely will call again!
- Dea Walls
Westfield, IN
Courteous & detailed in explanation of problem & solution. Thanks.
- Steve Collier
Westfield, IN
Courteous & detailed in explanation of problem & solution. Thanks!
- Steve Collier
Westfield, IN
No comments.
- Larry Surbey
Product:
Westfield, IN
Fantastic service. Your team came back a second time to fix the issue and discovered that you could save us a ton of money. We are greatly appreciative and will use your company again in the future. Josh gave us excellent customer service!
- Jennifer Stokes
Westfield, IN
Both technicians were very professional. They were honest and thorough. Door works perfectly. Completely satisfied!
- Scott Wessel
Westfield, IN
Mike & Jeff were great! They are knowledgeable and work great! The door is great and works awesome!
- Sharon Long
Product:
Westfield, IN
I called and was able to get an appointment the very same day! Corey was so courteous and knowledgable. We were pleased with the promptness and service.
- Luanne Hodgin
Product:
Westfield, IN
Joe, did a great job and was very informative on what options were available and what one I should do. Thanks, Michael
- Michael Hearn
Product:
Westfield, IN
Door works great. Troy & Joe were awesome! I will recommend Precision Door to everyone! Thanks.
- Matt Miller
Product:
Westfield, IN
I had a thoroughly enjoyable experience with Precision. Starting with the fact that someone was actually there to take my call on a Sunday afternoon, I was very impressed. The customer service was very friendly and helpful and Josh was at my house in less than 24 hrs. to fix the door. He was very friendly, explained what he found after his explanation, and how to fix the problems in a way that was understandable. Best of all, the door was up and working again in less than an hour of when he pulled in the driveway. Even our dogs loved him! I would absolutely recommend Precision to anyone.
- Scott Kessler
Very pleasant & knowledgeable. Got me set up so I hopefully will not have any problems in the near future. Would recommend!
- Tom Pea