Garage Door Repair Reviews in Indianapolis | Marion County, IN (Page 146)

Andrew called on our home to repair a garage door issue. He was prompt, courteous and professional. The issue was fixed quickly, he explained what he did and gave us tips on preventing similar problems in the future. Your company installed our hardware a month ago and the service was great then and was similar again today. Great job.

- Mary Evers

Technicians were prompt and knowledge. Prices are reasonable. I would definitely recommend Precision any garage door needs. Bryant Walker

- Bryan Walker

On time, efficient and personable. Thank you

- Claudette Einhorn

Garage door rubber seal was replaced. Eric was informative and did a good job replacing the seal.I would recommend this company. dz

- Debbie Zore

You did not meet my expectations. Your service person try to sell my repair at a 520.00 cost and your competitor charged me 120.00. The first words before even looking at my problem, he asked have I thought about a new garage door. I eventually will need a new garage door, but I do not appreciate the b.s repair quote. I will not recommend your company to anyone!!! V

- Vivian Farris

Hi Vivian, I am very sorry you were so displeased with our service. Our goal at Precision is to fix your door in a way that will last, as well as offer with the best long term value. Your wooden was rotting through at the bottom. This is caused by long term lack of maintenance/painting. Rotten wood is not repairable. Your door needs to be replaced as soon as possible. The damage to your door goes way beyond cosmetic appearance, rotten wood is no longer structurally secure and can make your door unsafe. The competitor charged $120 to get the door working knowing you'd be replacing the door soon regardless and that money would be lost and wasted. Is that the kind of service you really want? I stand by the recommendation of my technician, and if you would like to proceed with the new door I will be happy to work with you on the price as well as count the money you paid for the original service toward the cost of the door. Thank you, Joel E Belyew

The technician seemed very knowledgeable and finished the installation of the new garage door opener in the time he said it would take. However, the system doesn't work properly. The technician stated that the circuit board was bad----something that was practically unheard of but yet it was a bad board. The safety feature, and the remote clicker doesn't work. I also have to hold the button down or the door will not close. I hope this is fixed in the next day or two because you have already been paid for a half done job. Am I happy? NO!

- J Henry

Thank you for the feedback. This is a very rare problem and unfortunately it happened to you. I hope the quick correction of the issue was satisfactory.

Since we have had 3 spring failures in the last 14 years, I requested lifetime warranty springs and Josh recommended fixing the rollers and bearings in order to make sure that the new springs and my garage door opener would last as long as possible. It was a bit more than I wanted to pay, but it will be worth it knowing that we will have no further spring replacement expenses.

- Mark Hannah

I am TOTALLY pleased with the service that Troy provided. He was very professional, efficient, personable, and on time. Precision is a great company and I will continue to do business with you because of the quality of service and pricing offered. I have not encountered another company that can beat what is offered by Precision. Thanks for the new garage door, it just upgraded up my property value!!! Great job Troy!!! You're the best!

- Bayyinah Batts

Tech informed and to the point. Very good. Not inexpensive but hopefully worth it.

- Randolph Hurst

I am uncertain of how durable the nylon rollers are but the service was well-done and the new keypad works just fine. It was expensive but if it works for many years to come and the rollers hold up, it will be a good investment.

- Mike Cahill

good job

- Kenneth Casey

Very professional and responsive when I called with quick convenient two-hour window for technician to come for repair. He clearly knows his stuff and handled my repair job with dispatch. Very satisfactory experience.

- Betty Cochrum

The doors are absolutely beautiful and Troy and his helper arrived on time and did the job quicker than anticipated. They were friendly, neat and courteous, well done.

- Dan Adams

Josh was very helpful and professional

- David Cunningham

Josh called ahead. Was on time!! Was willing to answer all questions and provided many options. the door is operating very well now with new springs, rollers and ball bearings... a total rebuild. I got your name from Angie's list and used a coupon. I am pleased with my service.

- Andy Trowbridge

Jeremy came out right on time and had the job done an hour later while keeping me informed with what needed to be done.

- Andrew Dean

on time, done quickly, very nice

- Lori Welter

Thank you for the quick response. Eric and Jason were very helpful, courteous, and professional. They did an excellent job repairing the door springs and making adjustments.

- Dennis Mungle

Eric did a great job. I appreciate that he was able to fix my current garage door opener instead of installing a new one. He works fast and had the part that was needed. So happy to have the garage door working after calling yesterday.

- Linda McKinney

We were very impressed with the service we received. The company is very professional and the technician was as well. We appreciated the information about the technicians provided on the website so we knew who to expect. We'll definitely call on you again should the need arise!

- Mark Stine

Jeremy was the service tech that worked on my door. He was very professional, friendly and explained/ showed me the repairs he suggested. Jeremy replaced the tension spring, garage door opener (coil was destroyed) and new key pad. I am very satisfied w/ the service and will definitely recommend your Co. to my friends. Thank you, Bel

- Belinda Lay

I must say that I was very pleased with the tech,Eric Gellenbeck. He was very pleasant. He explained all that needed to be repaired, he showed me the parts and how they worked and told me what my options were. His work was very professional and I'm extremely pleased whit the job he did! Thank you Eric. You did a wonderful job!I give Eric and Precision 5 stars for a job well done. Sincerely, Peggy

- Peggy Means

When the spring on my garage door broke, I called the company that had replaced the previous spring, and they were not open on the weekend. I did an internet search, and I found Precision. I called, and they sent a serviceman out. After a discussion with the technician, I decided to replace my 27 years old garage door versus replacing the spring for a 2nd time. I was very impressed with my serviceman Troy Brigman. He was very professional, and he took time during the installation to answer my questions about installation and maintenance of the door. Regards, Tim Kruse

- Tim Kruse

I must say that I was very pleased with the tech,Eric Gellenbeck. He was very pleasant. He explained all that needed to be repaired, he showed me the parts and how they worked and told me what my options were. His work was very professional and I'm extremely pleased whit the job he did! Thank you Eric. You did a wonderful job!I give Eric and Precision 5 stars for a job well done. Sincerely, Peggy

- Peggy Means

Thank you for doing an awesome job!!

- Valerie Jackson

I picked Precision because of price and the fact that I've had good experience with the products they sell in the past. I am not happy with the way the service guy sold my wife (I was at work and could not be reached) repairs to the spring system. This was unbudgeted cost. Further, he didn't explain in terms my wife would understand so that she apparently missed out on a package deal to fully repair the parts on our door.

- Art Holland

Fast efficient service. Very professional. Appointments are scheduled and followed up with a reminder email showing photos of the repairmen. A phone call was provided about 20 minutes ahead of time that the repairman was on his way.

- Martha Burton

I contacted Precision based on Angie's List reviews and would like to add my name to the list of happy customers. Every part of my contact with the Company has been exceptional - from the first call to the actual repair of my garage door the following day. All options were explained to me in terms I found easy to understand and there was no pressure. Hats off to your Company and Josh B, the tech!

- Ginny Schwier

Have used Precision before. Parts were still under warranty. Technician was timely, polite, answered all questions.

- Chris McCarthy

Andrew did a great job in repairing the garage door opener, etc. He was very knowledgeable and efficient on the installation.

- Martha Jetter