Read what people are saying
about Precision Garage Door Service in:
Indianapolis | Marion County, IN
Precision Garage Door Service of Indianapolishas received 5853 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
I have never had such a caring person talking out the best way to fix our garage door. Andrew is beyond awesome,as his kindness is amazing and his patience with older people superb. We were blessed to have Andrew help us. He certainly knows his stuff!!!
- Nancy Cronkright
Indianapolis, IN
I was very pleased with the service I received from Eli Travis. He was timely, very polite and courteous. He inspected our garage door, made adjustments that were needed and the garage is working great now and runs quietly. Overall, the experience was very pleasant. The office personnel was also friendly and ready to address your situation with interest and care. I highly recommend this company and will call them when I need replacement or repair work.
- Robert Bills
Indianapolis, IN
the tech arrived on time was knowledgeable and offered three levels of repairs which was nice depending upon my needs he rebuilt the entire door system and reenforced the door and my door is better than new thank you at a price a lot less than a new door!
- Mark
Product:
Indianapolis, IN
Austin came out on a Saturday to fix a broken spring and I was very impressed! He gave me all the options and fixed the door in a timely manner. Everyone at Precision was so great! I would highly recommend them to anyone!
- Katie Barker
Product:
Indianapolis, IN
Ryan was ver nice and very helpful n answering our questions he also remember he was at our home eleven years ago
- Melvin Green
Product:
Indianapolis, IN
Availability of service
- Patrick Rodgers
Product:
Indianapolis, IN
Andrew resolved our problems with the garage door! He was kind, courteous and professional! He exceeded my expectations! There was lots of work to be done and I’m glad I had Andrew do this job for me! This is why I give him five star performance rating! Thank you Andrew!
- Jill Higginbotham
Product:
Indianapolis, IN
Eli was prompt, polite and very professional. Very friendly. Exceptional customer service. Thank you!
- Jim & Jennifer Talbott
Indianapolis, IN
Great service and value.
- Evan Acton
Product:
Indianapolis, IN
Eli was very professional as well as knowledgeable. I will be reaching out to him for future work.
- Erik Rieker
Product:
Indianapolis, IN
I chose Precision Garage Door because I have had friends that have used this company and were very satisfied! This was a great service experience, it is so refreshing and important to me to get a real person answer the phone rather than being told to go to the webpage and report my issue. On the day of service, the expectations set by the person on the phone were exactly what happened. I was called by the technician before the estimated repair window and given an estimate of when he would be at my location, he was on time. He was friendly and professional. After looking at my garage door and opener, he then explained what the issue was. He then discussed the options and answered some questions that I had. His work was completed and he reviewed the pieces that were replaced and showed me how they were different than the original. We made sure the door was operational, the door sounded so quiet going up and down whereas before that, it was noisy and sounded strained. Thank you so much, I will definitely refer Precision to others.
- Regina Walters
Indianapolis, IN
Great service. My technician was courteous and outstanding. I’m glad I called Precision. Thank you
- John Andrews
Indianapolis, IN
I was impressed with reviews and ratings. The technicians were excellent. Explanations of work to be done was thorough. I feel confident that I chose the right company after talking with the technicians.
- Mary Bostwick
Service Provided:
Product:
Service Technician: Drew T
Indianapolis, IN
Eli was excellent!! He checked all parts and offered helpful tips. He was timely and through. I appreciate his orofessionalism
- Richetta Smith
Product:
Indianapolis, IN
Woke up this morning to our garage door not opening but saw a sticker from precision on the inside of the door. When I called they were able to get me in tomorrow morning but told me that if there was an opening maybe today. Call they call back and said there was an opening and sending someone this afternoon. They sent a text message that told me Brock D. was on his way after he had already called to say that he was 20 minutes out. Brock D. showed up said that he would be able to do a diagnostic and see what was all wrong with our door. Not only was he able to find the reason it wouldn’t open but he also saw things that were getting worn out that may cause a problem in the very near future. Brock D. was very understanding about needing to figure everything out today and he was great with our pups very personable mean and I enjoyed having him work on our garage door today. Reasonably priced for the work and parts that were provided. Overall not just a five star rating but a fantastic experience with this company .
- Janet Chappell
Product:
Indianapolis, IN
Tech inspected garage door and opening system gave his professional opinion provided options of what I was inquiring about very honest and no pushy sales gimmick I would definitely recommend and personally use there services again
- Eric Bryant
Indianapolis, IN
I needed a torsional spring replaced on my garage door and Precision Indicated they could complete that task the next day.
- Steve Winegardner
Product:
Indianapolis, IN
Ryan is amazing! Smart and personable - he is such a great asset to the organization!!! With people like him on the team, you will be extremely successful. We will certainly use you again and will refer you (and Ryan!) to anyone that needs help with their garage doors. #excellence
- Erving Williams
Product:
Indianapolis, IN
Ryan did an excellent job. I highly recommend Precision!
- David Brown
Product:
Indianapolis, IN
Great service
- Linda Pfost
Product:
Indianapolis, IN
On time and great service
- Sanbeep Kumar
Product:
Indianapolis, IN
Prompt, Courteous. Eli was pleasant to talk with. I have been a customer for several years.
- Jan Bednarz
Indianapolis, IN
Very professional.
- Cheryl Kielty
Indianapolis, IN
The technician was very friendly and helped sort out the problem right away. I would be pleased to use your again when needed in the future! Thanks ???? Melissa
- Melissa Berry
Indianapolis, IN
This form doesn't allow noting all the repairs. The system is old so repairs were a bit more costly than I anticipated, but necessary. A new spring, door support piece, new rollers and a new remote were all replaced so the door is more stable and moves smoothly and quietly. The technician was pleasant, very knowledgeable, and very patient in answering all the questions I had. I'm sure I slowed him down but he was very kind and polite about all my interruptions.
- Sara Buchwald
Indianapolis, IN
Tech was great. Thanks
- Curtis Mundy
Indianapolis, IN
Ryan did a great job, was friendly and thorough. Could not have ask for a better job. The only reason for 4 Star was the price thought it was pretty high. Didn’t want to take the time to call other companies for competitive pricing. Overall very pleased
- Stan Thomas
Product:
Indianapolis, IN
Service technician arrived as he informed me he would, went right to work and corrected the issue with my keypad. He checked-out the garage door was helpful. He was friendly and professional throughout. I would contact Precision again for any future garage door problems.
- Mike Beaver
Indianapolis, IN
Mike Keeley did a great job and was very informative!
- Ashlie/Marcus Mathis
I spotted a problem, called Precision and the work was scheduled that day. The problem was greater than I thought and was fixed to my and my wife's satisfaction. We both noticed a marked difference in how the door worked and how much less noise it made. Thank you.
- Alfred Sherer