Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5383 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
Tyler was prompt, and knowledgable. Did a great job.
- Rosemary Steinmetz
Indianapolis, IN
Mike did a great jog figuring out the problem with the opener.
- Larry Schlagenhauf
Indianapolis, IN
Mike showed up precisely when he said was going to. He was courteous and professional and explained everything he was going to do and all of his concerns about my current setup. Although he did reccomend a good amount of work to be done to bring my equipment current, he wasn’t pushy at all. He even played with my two big dogs who ran out into the garage to meet him. Highly recommended.
- Joseph Uphoff
Indianapolis, IN
Joel was a fantastic worker I was a supervisor in maint.I would like to have had him work for me.
- Billy Coop
Indianapolis, IN
I selected Precision because you installed my door opener when I had it replaced about a year ago. My serviceman today, Mike, did a great job finding a way to fix my door. I was also pleased that he was friendly and pleasant to talk with about future garage door needs. It’s because of my experience with Precision and service reps like Mike, that I continue to call Precision for my garage door needs. When I’m ready to purchase a new garage door, I’ll surely call Precision! Thsnk you!
- Karen L,
Indianapolis, IN
Precision Overhead Garage Door Service understands customer service. Nick called in advance of his arrival. He showed up on time, and explained my options, along with what he would be replacing. In a short amount of time the springs were replaced, the door was adjusted, and functioning properly. Thank you!
- G. Hoffman
Indianapolis, IN
I would give the service i received today a 5 star rating. Liked you had an A+ rating with the BBB and had 24/7 service. The tech was personable, knowledgeable, and did a great job. He also explained things to me and left the work area clean.
- Nancy Stickney
Indianapolis, IN
I used Precision in the past and like their professionalism and that they don't try to sell me "extras". They get the job done and make sure the customer is satisfied.
- Deborah Bouma
Indianapolis, IN
5 Stars! Great company with excellent customer service. Kevin was punctual and quickly fixed my garage door that was off track! Will definitely do business with these guys again!
- Michael S.
Indianapolis, IN
Andrew arrived early (!) and was very professional. He explained everything and gave me some options. I went ahead and had the unit replaced and his work was excellent. He was terrific! I will recommend your company to anyone who asks....
- Steve Brown
Indianapolis, IN
A wonderful Precision technician came out named James and rescued us! James had a very pleasant, up beat, can do personality. James gave us two estimates so we chose the plan with the longer ten year warranty. James was efficient, knowledgeable, and explained the process. We now have a quiet, functioning garage door and had our faith restored in humanity that there are still good repairmen out there that actually enjoy what they do! James feom Precision was AWESOME!
- Patrick and Donna Brunsma
Product:
Indianapolis, IN
My garage door broke--I left my house and not five minutes later I was driving behind one of their trucks. Called and had a technician come out the next day. They were great--worked around my schedule and even showed up on time! Andrew (the technician) was great. I would highly recommend Precision!
- Ross Gaddy
Indianapolis, IN
"The Precision" DOOR Technician, James, came by our home today (4 hours after my request) to have my garage door inspected for periodic service. His arrival was prompt, he was pleasant and courteous. The door and open/closure electrics and mechanics were carefully inspected and operated. His explanations, Maintainance and operating advice were very helpful. There are no evident current problems. He advised that we have another inspection in 4-5 years. I would be pleased to have James assigned for my next Inspection. The "Service Performed" was "Periodic Inspection and related Service".YOUR option did not offer a "service and inspection," only option. I suggest that you add that option.
- Richard Upton
Indianapolis, IN
Chose Precision for its five star rating, and satisfied customer comments. Really nice Technican Brian, very Friendly.
- Patricia Baker
Product:
Indianapolis, IN
Had an issue after the initial installation. It ended up being a defect in one of the openers buttons, they replaced it. This is when a good review counts, AFTER the sale, I could not be more pleased. I called they were going to give me the next day, but I was not available for a couple days. Showed up at the beginning of my service window (2 hours) not a half day. Fixed in less than an hour. Now that is excellent customer service.
- Christy Merriman
Indianapolis, IN
I selected Precision after careful consideration of the pros and cons of similar services advertised online.
- Linda Edwards
Indianapolis, IN
I was very happy with the professional service I received , my tech kept me informed of the cost and I was verify satisfided . I will use Precision again.
- Vernon Snodgrass
Indianapolis, IN
Andrew, our service tech, was very pleasant to work with. He carefully explained all service options to us and let us select what we wanted done. We felt no pressure and are very pleased with the efficiency and quality of his work and materials.
- Frank Knuckles
Indianapolis, IN
On time Great service Professional and polite
- Mrs. Frank Murray
Indianapolis, IN
Friendly and did a great job in the repairs.
- Chris Meriwether
Indianapolis, IN
We ran into problems with the repair and the technician accidently broke a glass pane on the door - which was very old. Fortunately, he didn't get hurt in the incident. The owner agreed to install a new door for about the same cost with all new parts. Unfortunately, the new door won't have the glass panels, which we liked, but the old door was probably needing replacement anyway, so all seems to be working out OK. Very easy people to deal with and treated us pretty fairly. Very prompt and nice.
- Harry Scott
Indianapolis, IN
Great job! Did a good job explaining what is likely to need fixing in the near future. Nice to my dog.
- Patty Gotway
Camby, IN
Great technician. Ben did a wonderful job and is a quality person.
- Mark Beckman
Product:
Service Technician: Ben H
Indianapolis, IN
Our technician was very professional and knowledgeable. He listened to our concerns and didn't leave until we were satisfied. I wish we had used him for our door replacement last year, then we wouldn't have had these additional problems that needed repair. We will highly recommend Precision Garage Door, and this technician to our friends, family and neighbors. PLEASE make sure he is our technician in the future!
- Merritt Hoffman
Product:
Indianapolis, IN
On time! Fixed my problem quickly and efficiently! Did not try to sell me something I didn’t need! Great.
- Karen Patton
Indianapolis, IN
A broken spring prompted me to contact Precision Garage Doors. In less than an hour Andrew was out. He repaired the spring, then suggested a few maintenance items I may want to consider. Today I just had him fix the spring, and there was no pressure to do the rest. And when I am ready to do the other things, they will be my first call.
- Steve Donnell
Speedway, IN
WITHN OnE HOUR AND A HALF After i called in the servicer was here and took care of my problem. h was very courteous and did a good job.
- Sam Laubscher
Indianapolis, IN
Professional and quick response and appointment time. Just installed last week so I don't have a review on the equipment, but I do enjoy having keypads on both doors.
- Christy Merriman
Indianapolis, IN
Kevin was on time and really great about explaining exactly what was wrong and fixed the problem. He has a great personality and am so glad we used this service. Thank you!
- Amy Genova
Mike did a great job! Excellent and responsive service! Took the time to provide me with repair options so that I could make the most informed decision.
- John Scattergood