Read what people are saying
about Precision Garage Door in:
Indianapolis | Marion County, IN
Precision Garage Door of Indianapolishas received 5354 reviews, averaging 4.96 Stars:
Indianapolis, IN
Product:
Service Technician: Joey H
Indianapolis, IN
Royal, the sevice technician, who worked on my garage door was the epitome of how excellent customer service should manifest itself. He was prompt, courteous and professional while servicing my garage door issues and answering all of my questions. I am completely satisfied with the level of service he provided. Kudos to Royal and your company.
- Ivan Lawson
Indianapolis, IN
Everything is going well with my expectations. I’m very satisfied with the services.
- Chianta Vuite
Product:
Indianapolis, IN
Hello! We called Overhead Door Precision Garage Door Service after hours one evening. Our garage door opener was not working properly; it was smoking, gurgling and the door would not go all the way up or down! We were able to make an appointment for the next morning, 8am-10am window. We received a text with our technician's name and a little about him that morning. Teddy showed up and listened to what was going on. He took a look at our opener in total (motor, springs, sensors, track, etc.) He took apart the motor to see what was going on with it. Teddy presented us with the issues (springs and opener) and then with some options. We discussed an insulated door as well, and he was able to give us pricing for that too. Teddy gave us time to discuss what we wanted to do. Once we made a decision, Teddy got right to work and did a fantastic job. Once everything was installed, he explained the opener, how it worked, the new features it had (Wi-Fi, battery back-up, etc.) and let us know about the warranty, what maintenance would help extend the life of the opener, and he finished up by lubricating the opener and door and cleaning up. Teddy took me through the invoice and the required signatures, and explained the pricing, what was taxed, etc. He let me know that I would receive an email copy of the invoice, along with the quotes for the insulated doors, in case we wanted to pursue that at a later time. We have had Precision Door out several times over the life of our opener and they have always done a wonderful job! This experience solidifies our five-start rating! Thank you Teddy!
- Christine Johnson
Indianapolis, IN
We have used Precision for a number of years. We find your techs to courteous, professional and very knowledgeable. Today Orlando was very quick in diagnosing the issue and giving us options an a remedy. We are always please with the service
- Ken Cain
Product:
Service Technician: Orlando H
Indianapolis, IN
My service rep Orlando was punctual, PRECISE in diagnosing my problem and very professional. I would HiGhLY recommend Precision Doors for servicing garage doors.
- Angela Evans
Camby, IN
Eric came to service our garage door. Eric was full of joy and happy to help us on a holiday. Eric had our garage fixed in no time! Eric’s professionalism was excellent. We will highly recommend your company to others.
- David Breedlove
Indianapolis, IN
Ryan was on time very friendly and knowledgeable.
- Joseph Heidelman
Indianapolis, IN
Tech was very professional and answered all my questions. Arrived on time. I highly recommend.
- David Platz
Indianapolis, IN
Informative, fast and friendly!
- Ronald Wilson
Product:
Indianapolis, IN
I used Precision because they are reliable and fair. The staff is friendly and helpful. I recommend Precision when I get chance.
- Normajo Moore
Indianapolis, IN
Pleased with past service.
- Steve Kaforke
Indianapolis, IN
I was very impressed with Ben’s professionalism. He called ahead, used shoe covers in the house, and explained everything. We ended up needing a new door and he walked me thru the process. Door color and door options. Before he left, Ben answered all of my questions/concerns. Excellent service!
- Matt Tilson
Indianapolis, IN
Kevin is amazing! Thanks for his hard work!
- Eva He
Indianapolis, IN
EXcellent
- Jason Baryoh
Indianapolis, IN
Elliott provided excellent service!! Thank you!!
- Mike McKinsey
Indianapolis, IN
I am pleased with the quick service call. My outside garage remote needed to be replaced. The replacement was performed immediately. Thank you for your immediate and professional service.
- Jennifer Pierce
Product:
Service Technician: Vladimir E
Indianapolis, IN
Our technician, Teddy Forman, was fantastic. He asked relevant questions like how long we would be staying in the home. He offered us different tiers of service and repair so we could choose something appropriate for us and in our budget. He was very friendly and great to work with.
- Alex Penn
Indianapolis, IN
Owen did a great job-explained all the problems and provided a solution along with detailed costs. Finished job in couple hours. Very happy with the service.
- Richard Catt
Product:
Indianapolis, IN
We had a small repair needed on our garage door, and the response was very quick! Andrew was very friendly and knowledgeable. He quickly resolved the issue we were having and identify improvements to our current set up. Highly recommend.
- Joshua
Indianapolis, IN
We previously had garage door service done with Precision and were happy with everything. Today, our service guy (Michael) was quick and efficient (very respectful of customer needs etc.). He informed us about everything that needed to be addressed very clearly and concisely. The experience overall continues to be great! I highly recommend Precision Garage Door Service!
- Erik
Indianapolis, IN
Our repairman arrived within the designated time window, having left a 30 minute “heads up” text. He spotted the problems immediately and explained what the work would entail. He finished promptly and cleaned up after himself.
- Vickie Carpenter
Indianapolis, IN
We couldn’t recommend Precision highly enough. Incredible customer service from start to finish. We found Kevin to be incredibly knowledgeable and beyond helpful. We didn’t suffer sticker shock despite the costly repair because we felt so taken care of. Thanks again, Kevin!
- Brooke Thomas
Indianapolis, IN
I had previous outstanding service from Precision several years ago and called them again because of that. Once again,, expectations were exceeded.Josh called to let me know he was close and upon arrival analyzed the situation quickly. He provided two options for repair. When asked which he would chose if it was his door, he explained why he would go with option A based on my situation. In order to complete the repair, I needed to get a car out of the garage space but the battery was dead. Josh gave me a jump and watched the car while it ran in the driveway. He quickly corrected the problem with the door and explained how to make sure I got the most time out of the equipment installed. Josh was kind and professional and very helpful with the decision. Can't say enough good things about him
- Mary C.
Indianapolis, IN
I chose Precision door garage service because they are customer oriented , and they got many great Technicians such as Ben H. They will attend to your call immediately and your job will be done with in one to 2hours.
- Patrick Kailie
Indianapolis, IN
I'm completely satisfied with the work and information provided by Mike today. I suspected a fatal flaw in my current door opener. Mike's thorough inspection revealed a key component that was worn beyond repair. Mike fielded my many questions as we discussed several new door opener options. After which, I was able to make a confident choice of opener and he installed the new opener promptly and methodically. This is my first time using "Precision". They couldn't have a better guy than Mike representing their brand. 5 STAR
- Tim Herndon
Product:
Service Technician: Mike F
Indianapolis, IN
KEVIN U gets a 5 STAR for going above and beyond. I provided review on your Google option. Kevin arrived promptly, could see the problem, determined the fix. Kevin also lubricated all hinges after listening to the door go up and down from the garage door opener, and also listened to the door go up and down without the garage door opener. Kevin installed new REMOTE garage door opener - allowed me to open from the outside as if I just got home. Kevin found a small nail protruding on the east side causing a rub and also a small nail on the west side. Kevin took the time to share where the program button was on the garage door opener, if needed in the future. BILL
- Bill Holzer
Indianapolis, IN
The technician that serviced my garage door was very professional and took time to explain all my options for the repair. The work was done in a timely manner and the end result was fantastic! I will certainly call on Precision for any future repairs. Michael Curtis
- Michael Curtis
Product:
Indianapolis, IN
Nick Z went above and beyond when I told him the app to open our garage doors wouldn’t work. He spent a lot of time fixing it but was very patient. Thanks so much for doing a great job ????
- John Schneider
Indianapolis, IN
Nick is a great service provider. His knowledge and expertise in solving problems in a timely manner is great asset to your company.
- Ronald Perry
Excellent work and a great guy, i would def recommend this company and Joe was amazing!
- Dan Keck