Read what people are saying
about Precision Garage Door Service in:
Indianapolis | Marion County, IN
Precision Garage Door Service of Indianapolishas received 6144 reviews, averaging 4.96 Stars:
Indianapolis, IN
Indianapolis, IN
The technician met my expectations on the repairs to my garage door. He was courteous, quiet knowledgeable in answering my questions and did meet my expectations in completing the job. I do need a receipt for the job. Thanks!
- Bobbie Howard
Indianapolis, IN
Service tech talked way too much. He was here more than 40 minutes before I even heard a drill. Really got on my nerves. He was nice just talked too much. I'm not much for chit chat. I wanted him to be done so I could go to work.
- Connie Jennings
Indianapolis, IN
Tony D had a quick diagnosis of the issue and laid out multiple options for a fix. His thorough explanation of the all the moving parts gave us the confidence to make the best decision. He had all the parts and finished the job fast. Highly recommend.
- Phil Andrews
Indianapolis, IN
Precision Garage is one of a kind. They are very informative about each person that will be coming to your home. I am please with the service and their products. The whole process from quote to new door installation took less than a week.
- Serena
Lawrence, IN
We called 3 garage door companies on Saturday morning when our double garage door wouldn’t open and Precision was the only one who was answered by a person. (The other two still haven’t returned our call 3-1/2 days later as messages were left). The receptionist was polite and professional. We were given a Sunday afternoon 1-5p appointment. Sunday at noon we were called & told unfortunately the technician’s morning job turned out bigger than expected and was going to take the rest of the day but they’d come to us Monday between 11a-1p. At about 10:15a Monday the technician called saying he could be here in about 20 minutes if it was okay to come early ( which was great!). Issac was very personable,polite and professional. He quickly assessed the problem and solution. He explained everything in easy to understand detail. He had the door open by 11:30 so I could get my car out (& get to my card club on time) by replacing the broken springs then also replaced worn cables and reinforced poorly installed brackets (done by the original company that’s now out of business) to avoid problems in the near future. Everything was done and cleaned up by 2p. The only things purchased were parts needed to replace the broken/worn ones and there was no pressure to buy anything else or new. Kudos to Issac and Precision! We will definitely & highly recommend them to anyone in need of any garage door work of any kind.
- Peggy and Kevin Kimmel
Indianapolis, IN
Austin was outstanding! He was engaging, courteous, and knowledgeable. He observed a few things that could be trouble down the road. He gave me some tips to help extend the spring life. Next year, we'll need him to replace our cables and springs.
- John Cobb
Indianapolis, IN
Excellent service
- Jeffrey Jewell
Indianapolis, IN
Austin was amazing. Highly recommend him and Precision. He was super knowledgeable and very nice. He was a pleasure to speak with while he was here. Overall, we have two garage doors that are now fully functioning and feel safe thanks to Austin!
- Kyra Oliver
Indianapolis, IN
How nice of Ben to give me so many options to solve my garage door issue! Very professional and kind. I would totally recommend Ben to solve any garage door problem!!
- Denise Tate
Indianapolis, IN
All I can say is that he’s was awesome. Very detailed and I understand stood everything he was explaining to me. I’m satisfied.Drew thank you very much.
- Dora Hicks
Indianapolis, IN
Quick, professional service by a knowledgeable provider. highest recommendation.
- Peter Howard
Indianapolis, IN
Andrew was very curtious and knowledgeable. Helping us to be cost effective with different options for repairs.
- Arif Kheiri
Indianapolis, IN
Tony D was another great representative for Precision. He let me know his ETA, was friendly and professional and did a great job. We always come back to Precision when there is an issue even though there are competitors closer to home.
- Mark Hevingham
Indianapolis, IN
Mike was very professional and polite. Had everything needed to repair our garage door with him. Explained everything in detail and gave options for the repair.
- Steve
Indianapolis, IN
They responded quickly, came out when scheduled, and got the work done very well. My door is working, quieter than ever, and I'm very happy with the service.
- Matthew Whitt
Indianapolis, IN
I had a great experience with Precision. My technician, Elliot S., was professional, friendly, and clearly very knowledgeable. He quickly diagnosed the issue with my garage door and explained what needed to be fixed in a way that was easy to understand. Elliot worked efficiently and made sure everything was operating smoothly before he left. It’s clear he takes pride in his work and cares about doing the job right. My garage door is working perfectly again thanks to him. I highly recommend Precision and appreciate the excellent service Elliot provided.
- Brett B
Indianapolis, IN
Very quick response getting here. Ben H was very courteous, professional and helpful. I appreciated his work and honesty and getting the job done quickly.
- Carol Fuller
Indianapolis, IN
Thank you Isaac for replacing our garage door keypad and and programming our new remotes. You did a great job! You're a skilled technician and a wonderful representative for your company. We have added you to our list of contacts for future service and referrals. Much Gratitude, Darlene Bailey
- Darlene Bailey
Indianapolis, IN
I did not meet the sales person however my wife Melissa told me that the person was very pushy and was always trying to up sale the call we end up spending 450.00 just to get him the leave would not call them in the future They are not a customer service company would recommend to look elsewhere
- Melissa Majestic
Beech Grove, IN
The repairmen arrived and were friendly and quite helpful. They fixed my problem and made a couple improvements to keep my door going for a long time. There was never any pressure, just good information.
- Cynthia W
Indianapolis, IN
We had a service tech out within the day we called. Drew, our tech, was on time, quickly diagnosed the problem with our garage door opener, and offered us options for the repair. Once we decided what made sense for our situation, Drew proceeded to complete the repair. Because we opted for a new mechanism to replace our old and no longer functional one, Drew actually helped us to sync the garage door opener to our cars and to download the new technology available for our phones. Wow! That part was incredibly helpful for a couple of old folks with less than expert technology skills. Drew was great. We would recommend Precision to others without reservation. The door even sounds good--meaning it scarcely makes a sound. Thanks!
- Mary Redman
Service Provided:
Product:
Service Technician: Drew T
Indianapolis, IN
Chase did an amazing, fast and complete job for us. Found the solution and was the nicest guy! We will use Precision Garage Door because of their staff and great product solutions for EVERY future project!
- Tammy Terry
Indianapolis, IN
kalu came on time. He was very polite, professional, and knowledgeable. He explained the problem to me and how it was supposed to be fixed, and the he fixed it. He did a wonderful job! I also met Brandon, next day, and he also was very professional and knowledgeable. I am very happy with the results, and will be more than happy to recommend your company to anyone!
- Jane Malyovanny
Indianapolis, IN
Issac was awesome. He was totally personable and professional. He fixed our issue in a timely manner and did a great job.
- Morgan Fitch
Indianapolis, IN
Nick and Mark did a great job replacing a broken spring on one of our garage doors. I purchased an upgraded spring, upgraded rollers, drums etc. Nick also repaired a portion of the track that was bent. I also purchased upgraded rollers for our other door too. New support bars for both doors too. Both techs were very professional and knowledgeable as well.
- Shawn Kinney
Indianapolis, IN
The person I reached on the phone was very helpful, and I was very pleased at how quickly someone was available to perform the needed service. Orlando was excellent in diagnosing what we needed, explaining the options in a very helpful and amiable manner. We really appreciated his professionalism, his manner, and how quickly and expertly he completed the work we needed done. We were extremely pleased with our entire experience.
- Greg Keller
Indianapolis, IN
Not only was I able to book a Saturday appointment on a late Friday evening, but after the field sales rep came by, he had a technician stop in later to get my garage door closed while we got our new one scheduled to be installed. Top notch service and very nice people to work with. Also helps that it was very affordable.
- Lucas Panfil
Indianapolis, IN
Drew did an excellent job on my garage door, and he was very informative. I was very pleased with his service.
- Don Nelson
Indianapolis, IN
Technician contacted us on arrival and got started right away. They provided 3 options or levels of service. They got back to work and finished in about one hour. They did final adjustments and cleaned up. Very happy with the results.
- Jim Robinson
Good service, just wish I knew the opener model purchased does not allow phone programming.
- Raymond Sinatra