Read what people are saying
about Precision Garage Door Service in:
Carmel, IN
Precision Garage Door Service of Indianapolishas received 1412 reviews, averaging 4.96 Stars:
Carmel, IN
Product:
Carmel, IN
Excited for great new garage opener. Installation was excellent.
- Simpson Mary
Product:
Carmel, IN
Did a great job!
- Anthony Deardorff
Product:
Carmel, IN
Great job!
- John Osborn
Product:
Carmel, IN
Matt was great! He took the time to evaluate the problem and explain the solution.
- Susan Casper
Product:
Carmel, IN
He explained everything honestly and was very courteous.
- Kevin Buhmann
Carmel, IN
Technician was very professional. On time!
- Kevin Beckstein
Product:
Carmel, IN
Very nice and professional
- Mark Mathis
Product:
Carmel, IN
Eric did a great job explaining the issues and best solutions we'll definitely call precision again. Thanks!
- Lauren Dodd
Carmel, IN
Fantastic service on superbowl Sunday! Just great!
- Kristen Belcredi
Carmel, IN
Fantastic service, Josh was very knowledgeable, on time and full filled the service beyond expectations. I would recommend your company.
- Sangman Hahn
Carmel, IN
Mike the technician was great. Very informative and professional. Completed the job in about an hour and a half. Very satisfied Thank you, Rick
- Rick Chandler
Product:
Carmel, IN
Excellent service!! Highly recommended.
- Skip Sauvain
Carmel, IN
Great service. Technician was very courteous, answered all my questions. Thanks!
- Linda Alfip
Product:
Carmel, IN
Great job! Great service!
- Dominic Plymame
Product:
Carmel, IN
Great service, he explained everything very well and was very helpful.
- Jamelle Kleiner
Product:
Carmel, IN
Technician was very helpful. Explained the issue and worked efficiently.
- Marcy Prati
Product:
Carmel, IN
Gave me options, and explained everything to me. Great job!
- Pamela Pikus
Carmel, IN
Very nice personality and knowledgeable
- Susan Thom
Product:
Carmel, IN
Very polite and professional service. Great job!
- Jeff Lavely
Carmel, IN
Great job, very professional
- Mark Roth
Carmel, IN
Great job! very knowledgeable. Prompt and courteous.
- Paige Morris
Carmel, IN
Nice job by your team; very professional. The Hi-Lift modification works perfectly.
- William Cecil
Carmel, IN
He was very professional knowledgeable and nice.
- Steve Wills
Service Provided:
Product:
Service Technician: Vladimir E
Carmel, IN
Andrew was very professional and ensure not only that the problem with door opener was identified and fixed, but ensured that customer's door was in good operating condition. Very professional, and he went above and beyond
- John Channell
Carmel, IN
Great service. Very informative and even threw in a few extras at no charge! Nice guys!
- Sandi Johnson
Carmel, IN
Jeremy did an excellent job explaining the doors issue(s) and giving me the option of how big or small I wanted the job to be. We ended up having a total door rebuild. He was quick and neat and very good about answering any questions I had.
- Gina Nulph
Product:
Carmel, IN
Andrew did a nice job explaining options.
- James Hartman
Service Provided:
Product:
Service Technician: Andrew S
Carmel, IN
I had to pay $80 to fix something that hadn't worked right since it was installed by Precision. I had a complete overhaul done on my garage door last summer. Since then, the door would occasionally stick and have to be hit twice. It slowly got worse and I finally called to have it fixed. I had to pay $80 to have it fixed when it should have been done correctly to start with. The tech was professional and did a good job (it took less than 5 minutes).
- Cassie Habegger
Hi Cassie, Thank you for taking the time to do a review. I believe we work harder than any other company by far to make sure we do the job right the first time. That being said we are obviously not perfect. For that reason we provide our customers with by far the best warranty in our industry. Your door overhaul included a Limited Lifetime Warranty on the Parts and Labor, and we also give one year of Service Fee Coverage for Warranty Repairs. If there is a problem with the door we need you to let us know so we can repair it as soon as possible. This is not only for your convenience, but helps us prevent other wear and tear on both your door, and operator. Unfortunately Cassie without your call we have no way to know that a problem exists. I hope you understand the philosophy behind our Trip Charge, it is only there to cover the cost of getting to your home. With Technician Pay, Truck, Fuel, Insurance(Liability, Auto, and Workers Comp), etc... The Trip Fee is only there to cover those basic cost. Occasionally someone will call with a warranty problem 1 week outside of the one year Service Fee Coverage window, and I have made an exception. In your case it was over two months out. In a perfect world we wouldn't need to collect trip fee's, but in the world we live in they are necessary to remain in business. Thank you again for choosing Precision, and if you would like to discuss this further I'd be happy to help. Joel E Belyew
Product:
Carmel, IN
Excellent Service. A+
- William Cothran
Excellent service provided. I would most certainly utilize your company again.
- Allen White