Read what people are saying
about Precision Garage Door Service in:
Hamilton County, IN
Precision Garage Door Service of Indianapolishas received 5266 reviews, averaging 4.96 Stars:
Carmel, IN
Product:
Fishers, IN
I was extremely satisfied with the professionalism and quick work of Josh. He thoroughly explained the situation and his recommendations, but was not pushy in any way. Thanks, Precision Door, for a quality employee and a quality door!
- Sarah Appleton
Service Provided:
Product:
Service Technician: Josh B
Carmel, IN
Troy got here on time or early. Had everything to do job. Explained what was wrong & fixed the door. He knows his products.
- John Shimer
Product:
Noblesville, IN
Mike is a fine asset for your company...quite competent, very polite, and a very engaging personality. Not only did he do a great job in repairing my door, but his manner and dress were impeccable! Keep him! I'll ask for him next time.
- Frank Hibbard
Product:
Carmel, IN
Very nice service professional.
- Jamie Hedman
Product:
Fishers, IN
Did not have the kind of belt for my system. Bought at Menards. Will come back in one week to fix. When the part arrives.
- Cheryle Rhoads
Product:
Carmel, IN
No comments.
- Anil Patel
Product:
Carmel, IN
I was so impressed by the thoroughness and cleanliness of the job. He did an excellent job! He explained everything until I had all my questions answered. Thank you!
- Mary Krege
Product:
Fishers, IN
No comments.
- Jill Coutu
Product:
Carmel, IN
We used you several winters ago when it was a weekend and our garage door broke. You came and installed a new one promptly. My technician this time was kind, knowledgeable and prompt.Jane We have nothing but good experiences with your company. Five stars
- David Josephson
Product:
Fishers, IN
Troy arrived within the time frame promised after calling to say he was on the way. He introduced himself and got to work right away. New garage door installed quickly to my satisfaction. Finished product looks great and works well.
- John Curtis
Product:
Westfield, IN
Corey was very knowledgeable and detailed in his inspection. He made sure I understood my options and was patient in my decision. I will request him if I need any future services.
- Doug Boxler
Product:
Westfield, IN
I purchased a Big Deal Offer on a Saturday. On Monday morning I received a call from Precision thanking me for my purchase and asking when I wanted to schedule the service. She stated they could even do the service that afternoon! Unfortunately that wasn't possible and as soon as I mentioned that I work she mentioned they had Saturday appointments. I requested one. She efficiently asked me a few questions. It took less than 5 minutes, and I felt great! Wonderful customer service!! Oh, and I got a confirmation email too. Then the day before the appointment I got a courtesy reminder call including who the service rep would be doing the work. Then the service rep called on his way to my place letting me he will be there in 15 minutes. The service rep, Josh was very friendly and professional and knowledgeable. Josh explained what they would be doing and answered my questions completely even giving me a quote for the track and rubber replacement at the bottom of the door. After doing the work he explained to me some things to watch for and if/when I had to replace things, what to ask for, etc. Never did he pressure me to do or buy anything else. Overall, the customer service for this experience was top notch. I will use them again and recommend them to others as well. Well done!
- Theresa Nelson
Westfield, IN
Mike was fantastic and our experience with Precision has been very favorable. We really appreciate the effort that he put forth in fixing our door and explaining everything so thoroughly. Thanks!
- Chuck Kern
Product:
Carmel, IN
Very nice, polite, and helpful. Knowledgeable.
- Lisa Schroeder
Fishers, IN
Mike was very professional and knowledgeable of his work. I would request Mike if I ever needed more work completed at our home.
- Virginia Fontan
Product:
Carmel, IN
Mike did an excellent job taking care of our problem. He was very thorough explaining my probelm. We will use your service again and we would like to request Mike as our technician.
- Todd Hale
Product:
Fishers, IN
Very happy with my service from beginning to end! Thank you!
- Betsy Terpentine
Product:
Carmel, IN
Eric was great! Thank you!
- Wagner Van Vlack
Noblesville, IN
Very professional and explained everything that needed to be done. Friendly and prompt. Did an excellent job.
- Mike Briggs
Carmel, IN
No comments.
- Judy King
Carmel, IN
I called in the first place from your ad in Reach publication. I hadn't been that impressed from the way a competitor of yours had handled a job of mine a few years ago and their receptionist couldn't offer any service for 26 hours to rectify my current problem. Your employee, Vicki was very helpful and patient with my two calls for an explanation of your service and rates. The third call was the order. Your technical, Corey was starting to concern me on an "upsale" approach but was very honest and explanatory to my previous repair job with your competitor. And performed the task great for completion.
- Bernie Stanich
Product:
Westfield, IN
No comments.
- Eunice Rich
Carmel, IN
No comments.
- Charles Cary
Carmel, IN
I knew the cable broke. Also knew the hardware might need to be replaced due to age. So I had no problem on the cost to fix.I needed someone to come as soon as possible, and you folks did just that I will probably use you next time. At least you will get the first chance to get abid in.
- Charles Cary
Fishers, IN
Eric did a very thorough job explaining what needed to be done and all options available to me. He spoke with my father on the phone which was extremely helpful for me. Thank you.
- Kristen Melzer
Fishers, IN
Eric did a very thorough job explaining what needed to be done and all options available to me. He spoke with my father on the phone which was extremely helpful for me. Thank you.
- Kristen Melzer
Noblesville, IN
Great customer service. It broke on Friday night, and your company came out that night. I was originally quoted a time between 10:00 - midnight. Josh B communicated with us regarding his arrival time. He called first to say it would be earlier and called again when he was en route. My husband handled the actual quote and repair with Josh. Although I thought it was very expensive for the amount of time it took to do the repair, I was grateful it was taken care of the same day.
- Stephanie Schwall
Noblesville, IN
Your people have been out 3 times to our house. Every time technicians are professional and courteous. Mike is an excellent service provider.
- James Edelman
Product:
Carmel, IN
We are very pleased with all aspects of the work and service. Would highly recommend Precision and this service tech. Outstanding job!
- Robin Larson
Service Provided:
Product:
Service Technician: Eric G
Mike was very professional and informative.
- Ryan Brashear