Read what people are saying
about Precision Garage Door Service in:
Hamilton County, IN
Precision Garage Door Service of Indianapolishas received 4846 reviews, averaging 4.96 Stars:
Fishers, IN
Noblesville, IN
No comments.
- Sandy King
Product:
Fishers, IN
Very fast with quality service. Knowledgeable on product and service offered. Great Job.
- Danny Marsh
Product:
Carmel, IN
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- Beverly Randolph
Product:
Carmel, IN
Mike is professional and represents the company well. He is knowledgeable and technically proficient. He explains the problems and offers solutions. You are lucky to have him on your team. P.S. he is not my son. Well dressed.
- Tom Burroughs
Product:
Carmel, IN
Very Excellent work. Pleasant manner, Good Job.
- Catherine Lau
Product:
Noblesville, IN
Overall rating of this install of a new overhead garage door was satisfactory. Due to the signed contract between precision garage door and noticing right away there was never an outlined description of this company having a license to operate and a bonded license for there services. I mad a contact with precision garage door 8 day's before the install date to iron out these small yet very important "Legal Details" which each and every customer should be aware of before any repair is attempted on any customer property. Install day arrived on a Thursday, Still no promised "E-Mail" sent with these legal documents which is needed for my protection and every customer's protection out there. Technician appeared to be very polite and appeared to be fully educated employed by precision garage door, however, when I asked if he brought with him the legal papers of which I called about a week ago, the technician approached me with talk about how great the company is and they do have insurance and they are licensed and bounded, " If we were not licensed or bounded we would not be doing this type of work" was the close response from this technician of which he was going to install this door by himself. This small statement kinda had me pulling up my defenses due to the nature and tone of the young man's voice and body language. I replied with "please do not sweet talk me out of these necessary legal documents, if you do not have the documents, you may get back into your little truck and go away. This technician was kind enough to ask me if he could call about this issue of which I am certain he did not have a clue of what I was talking about. How many people nationwide have been sued due to businesses not having license & bonding documents which only protects the customers of liability for any person working on customers property? When this technician contacted his supervisor, he said he has run into some POOP with this customer, is this the same as dung? would you or anyone else say such a rude comment about a customers needs?? This is the only item I had with this new garage door install, it went smoothly with a lifetime warranty on this new door, however, now there is a very loud like scraping sound when the door is opening which was never there before. This is the only items this customer could not provide a rating of 5 star. I do not believe this review will ever be posted due to the rating was not a 5 star review, customers beware of precision garage door of Hamilton County, Indiana
- Sandy King
Hi Sandy, Thank you for the feedback. I agree that it is important for a consumer to know whom their doing business with and verify they have the proper legal and Insurance requirements. I assure you we do. However it is extremely rare for a customer to request this information, and I think that is why my staff may have fumbled a little when asked for it. This experience should prepare us for the next time a customer asks. I also spoke with Geoff to clarify the â??POOPâ?? comment. He assured me that was not what he said. I also asked the supervisor(Eric) he spoke with at that time, he said he did not hear Geoff say that. Regardless, I reiterated to Geoff how important professionalism is with the customer, and he said he will be extra careful in the future. This review will be posted along with this response, and I assure you all reviews since we started this program have been posted as well. I appreciate the comments and they will help me make the company better and stronger in the future. Joel E Belyew
Product:
Carmel, IN
I decided to try a different company to fix my garage door. Your salespeople were responsive and I was scheduled within a couple of hours of my call. The technician, Mike, was very helpful and courteous. I probably purchased more than I should have in the way of repairs, but I believed the services and parts were necessary. Mike is a fine representative of your firm and you should be happy to have him on your staff. He answered questions and provided service.
- Tom Burroughs
Product:
Fishers, IN
Good quick repair(s). Corey is a nice guy and knowledgeable
- Paul Bates
Product:
Carmel, IN
Excellent service...good advice from tech. Very pleased.
- Pamela Holzhausen
Service Provided:
Product:
Service Technician: Josh B
Fishers, IN
Excellent customer service. Very knowledgeable. Very systematic & knows his stuff. It was a pleasure to have him service our garage door. Thanks.
- Satyajit Patankar
Product:
Fishers, IN
I was very pleased with the technician and service rendered by him. He was knowledgeable, nice, and courteous.
- Noel Dsouza
Product:
Noblesville, IN
Excellent service. Corey was very professional and friendly.
- William Vaughan
Product:
Fishers, IN
Great job! Thank you for fixing my garage door!
- Deanna Conerly
Product:
Westfield, IN
Geoff was a very courteous technician. He explained what was going on every step of the way in a manner I could understand & could relate to back to my husband.
- Brian Craddock
Product:
Carmel, IN
Tech did a great job and fast.
- Mathew Campbell
Noblesville, IN
I was very impressed with the professional employee (Ryan) and how knowledgable he was about what needed to be done. Needed a complete rebuild of the springs, rod, rollers, bearing, pulleys, cables
- Brent Sobierajski
Product:
Fishers, IN
Troy and Joe did a great job of installing the new garage door to mate up with the new opener that Josh had installed a few weeks before. My only issue is when opening and closing the door, the chain seems to jerk as if something is loose. John Vess
- John Vess
Product:
Fishers, IN
Very good. Courteous, professional- offered options. I would recommend them.
- Pete Dance
Product:
Fishers, IN
Good work. Identified items that were truly needed & offered options for desired repairs.
- Pete Dance
Product:
Carmel, IN
Mike did a great job explaining everything. He was very thorough in his examination and I would happily work with him again.
- Peter Hosfield
Product:
Noblesville, IN
Service call today was excellent. The technicians identified the problem quickly and corrected it. Very happy with the workmanship.
- Anita Colby
Fishers, IN
Geoff was excellent and was here early and immediately noticed where the issue was. He then quickly fixed it and explained thoroughly what happened. He was great!
- Fred Homner
Product:
Fishers, IN
Trustworthy and honest. Thanks a lot!
- Danny Marsh
Product:
Carmel, IN
Appreciated Corey's pleasant demeanor.
- Wagner Van Vlack
Product:
Fishers, IN
Extremely polite and personable. Great customer service from CSR to technician.
- April Seidelmann
Product:
Noblesville, IN
Excellent experience. Knowledgeable, professional service technician. Outstanding web site. That is what sold me. I appreciated the customer reviews and the bios on the tech guys.
- Gary Denhart
Product:
Noblesville, IN
Troy knows his product. He's an asset to your company, terrific attitude. I'm impressed with Troy's sales ability as well.
- Joy Andress
Product:
Noblesville, IN
Troy was very courteous and professional. He was here early and got the job done in a timely manner. He also recommended future maintenance items which we appreciated.
- Jim Ferazzi
Product:
Noblesville, IN
I am very happy with Troy's service. He took his time to show me things and explain options.
- Myrna Janer
Explained reasons for repairs very well.
- Terry Harper