Read what people are saying
about Precision Garage Door Service in:
Indianapolis | Marion County, IN
Precision Garage Door Service of Indianapolishas received 5954 reviews, averaging 4.96 Stars:
Indianapolis, IN
Service Provided:
Product:
Service Technician: Andrew S
Indianapolis, IN
We had their service 4 years ago and were pleased so when the garage door spring suddenly broke, we immediately contacted Precision. We were scheduled for the same day. The two gentlemen arrived on time. Wore masks, and shoe coverings. They were pleasant, thorough, and got the job done quickly. We would not hesitate in calling them again when a need arrives.
- Heyward Fluitt
Indianapolis, IN
Drew called ahead, showed up on time, and was clearly capable of handling my garage door repair. He was friendly in his demeanor and articulate in explaining the problem with our garage door opener and the repairs it needed. After he replaced the part it needed, our garage door opener was operating good as new.
- Todd Agee
Indianapolis, IN
I would highly recommend Precision for any garage door repairs you may have. Kevin was completely professional, honest, and worked diligently to make the needed improvements in one day.
- Angela Hudgins
Indianapolis, IN
Ben was outstanding. Professional and helpful to the max. I would recommend you to anyone in need of garage door repair. Short lead time, you show up on time, fix everything quickly after complete explanation, friendly knowledgeable technician in Ben.
- Don Johnson
Indianapolis, IN
I had a new garage door installed and the installer was very professional, down-to-earth, and a good cleanup after the job. I was very satisfied with phone communications with the company and the work that Casey did. Good people and good work equals a satisfied customer for life. Thanks Precision.
- Frankie Staten
Indianapolis, IN
Josh B did an amazing job. He was knowledgeable and friendly. Explained everything in great detail and his recommendations. I would highly recommend him.
- Derek Colbert
Indianapolis, IN
I would like to say that I am very satisfied with the whole process from the call to get someone out to my house to the install and everything in between! Kevin was very knowledgeable and professional and I would recommend Precision Garage Doors to my friends and family.. Thanks again !
- Jeremy Bennett
Service Provided:
Product:
Service Technician: Kevin U
Indianapolis, IN
I was pleased when I called your company my call was answered immediately by a very congenial young lady. I didn't have to wade through press 1 or 2 for this or that. She immediately worked with me setting up an appointment for service. When you Tech Josh arrived he immediately diagnosed the problem and gave us alternatives on how to rectify the situation. Took much needed time to explain to myself and wife what had gone wrong. Gave us several choices on various units and with costs that suited our budget. Left the decision up to us not any high pressure selling. You need to clone this young man. Outstanding representative of your Company.
- William Uhrig
Service Provided:
Product:
Service Technician: Josh B
Indianapolis, IN
Great and timely communication from the company. Tim W (installer) was on time, polite and knew what he was doing. He even helped us with some last minute changes to the order to make sure we got exactly what we really wanted. We have an older house/garage that has some challenging installation issues to deal with. As a result, the job took about twice as long as expected for a standard install. Tim handled everything very well and cleaned-up the area after he was done. Great service. Would definitely recommend these folks to anyone looking for a new garage door.
- Gene Valanzano
Product:
Indianapolis, IN
Drew T was on time and very knowledgeable. He explained the problem to me and fixed the problem perfectly. The price was reasonable too.
- Chris
Indianapolis, IN
Such a wonderful company! Nice people who care about their job and clients. Would definitely recommend. Andrew replaced the opener, door rollers and spring. I could not be more pleased!
- Sandy Sebastian
Indianapolis, IN
the serviceman, Valdimar, was on time, courteous, friendly, and very informative He explained all my options, did not pressure me in anyway on my decision. I would recommend Precision to anyone needing garage service.
- Melody Edstrom
Indianapolis, IN
I chose Precision for their high rating and I was not disappointed. Within 4 hours of my call I had a new garage door opener installed. Nick was the best and he had such high esteem and pride in the company he worked for.
- Lesley Shaffer
Indianapolis, IN
Great service!!! Very professional and the tech was very knowledgeable and did great!
- Heather Gilbert
Product:
Indianapolis, IN
Very hard workers. Quick and reliable.
- Thluai Dang
Product:
Indianapolis, IN
Mike was just great! I liked that he did an inspection of everything. He took care of my repair, and was so nice to work with. Precision will remain my garage door service company for sure! I’m very pleased. (Your list, below, does not let me state what the repair was. It was for the replacement of the metal strip and rubber seal to the bottom of my 16 ft garage door.)
- Cat F
Indianapolis, IN
Great response!
- John Brooks
Indianapolis, IN
New everything with timely work and follow up.
- Jim Somrak
Product:
Indianapolis, IN
New garage door was installed and is beautiful!
- Keri J
Product:
Indianapolis, IN
My door was just as noisy when your tech left as was before he arrived. After having another overhead door tech look at our door it was determined that the chain rail had an upward bow in to. After straightening the chain rail the door was quiet again. You need to better train your techs on actual repairs instead of selling a bunch of unneeded parts.
- Gary Hoffmeyer
Gary, I'm very sorry we missed the root cause of the issue. I was not there so I cannot speak to the cause. I have not come across a Operator with an upward bent rail so I can see where the tech may have missed and instead assumed it was just the age of the operator and the fact it was a chain which are typically louder. Thank you for working with me, and I hope the refund we provided will change your perception. Thank you, Joel Belyew
Indianapolis, IN
He was very very professional nice and courteous explained what he was doing I would recommend him any day.Thanks! Linda Plummer
- Linda Plummer
Indianapolis, IN
Drew was on time, efficient and friendly and "saved the day for us"!
- Leo Ware
Indianapolis, IN
You guys where awesome and super friendly and very knowledgeable of all my questions and concerns. You know, I really do appreciate my man Drew for coming out and hooking everything back up and getting things back to normal. Also, not to be mean, but guys where my second call for help, since OHG wouldn’t come out cause they didn’t want to come into my house to get to the garage! Like WTH man, so I say screw those other companies, they don’t deserve my hard earned money, but you guys do. Thanks again drew and everyone at Precision!
- Marcus Howard
Indianapolis, IN
The tech came to my home . Was very professional and accurate with my door. Would highly recommend this company. Thanks.
- James Cokendolpher
Product:
Indianapolis, IN
Andrew and his trainee Brandon, installed my garage opener. I was well pleased with the service, I received today. Their professionalism, and positive energy. I have health issues, and with the new opener and a Precision door, will prevent my fatigue. I will recommend your company to anyone.
- Selena Herring
Indianapolis, IN
The Technician arrived on time as promised and called ahead. He was very thorough and professional in adjusting our problematic garage door opener. In addition, he inspected and lubricated our other garage door. He also pointed out a discount I had forgotten. Top notch!
- Jerome Baker
Indianapolis, IN
Very prompt and courteous! Fixed our garage door openers quickly and suggested a safety check since we are getting ready to sell the condo. Great idea!
- Karol Edwards
Indianapolis, IN
Always professional. Always timely. I use you exclusively for all three of my properties. Thank you for your consistency.
- Pamela Gardner
Product:
Indianapolis, IN
Ryan was great! No nonsense explanation. Took the time to explain the situation to me. Much appreciated.
- Mike Adams
Product:
Point of contact with Faye to meeting Andrew and his assistant very professional, on time, answered all questions, took time to inspect and offer repair versus replacement no pressure and felt very comfortable with this team working on our garage door and replacing the Lift Master motor. I would highly recommend to all.
- Angela Parks