Read what people are saying
about Precision Garage Door in:
Hancock County, IN
Precision Garage Door of Indianapolishas received 529 reviews, averaging 4.96 Stars:
Fortville, IN
Product:
Greenfield, IN
Great friendly service!
- Jay Blair
Greenfield, IN
Needed a service call , Precision came out quickly and resolved my issue . Their service techs are very professional and a pleasure to work with
- Dennis Wheeler
Product:
New Palestine, IN
I was pleased that Mike called and said he could come two hours earlier than first told. He was able to fix our door to operate in less than an hour. He was very knowledgeable and kind. Thank you for being available on a Sunday.
- Cindy Eason
Greenfield, IN
Mike was professional and personable. Their response time was SUPER quick. I will use Precision again if needed.
- Terry Wrightsman
McCordsville, IN
Great experience
- Joshua Koepper
Fortville, IN
I called Precision Garage Door with an issue that made it dangerous to open my garage door. The lady who answered the phone was very courteous and told me she could send a technician that day. Technician Mike F. arrived at my house within an hour. Mike analyzed the problem and put a plan together to address it. He thoroughly explained the required repairs. It was obvious Mike is a very experienced technician. He solved the problem. Mike was very courteous, friendly, and professional. He is an outstanding representative of Precision Garage Door. I will not hesitate to call Precision again in the future. Midonna D.
- Midonna Downing
McCordsville, IN
1. The customer service rep asked all the right questions and set up an appointment quickly and accurately. In fact, she was the first CSR that actually knew to ask me about the sound that the door was making! Very impressive. 2. My technician was early to the appointment, listened to my description of the problem, and kept me informed throughout the appointment. He was polite, professional, and expert in his craft. Precision is an outstanding service team!
- Ron Ackerman
Fortville, IN
Austin D did a fantastic job! He was very professional and friendly. He explained everything so I knew exactly what was going on.
- Kathy Flood
Product:
McCordsville, IN
Great customer service . Technician was knowledgeable with a quick diagnosis and repair.
- Chris Opsahl
Fortville, IN
Matt came out today and checked out my garage door that was recently struck by a vehicle. He is incredibly professional and can even color match your garage by eye sight and memory! I look forward to having the door replaced, but based off of my initial impression, I KNOW this is the right company for me!
- Joshua Locke
Product:
Greenfield, IN
The technician knew exactly what needed to be done to fix our door & explained it to us in detail. He was very nice & professional as well. Precision will be our go to company for all our garage door needs in the future. Thank you so much, Frank & Jan Belcher
- Frank Belcher
Fortville, IN
Robert came out first thing in the morning and had all of my issue fixed same day. Perfect service! 10/10
- Kyle Hankins
Product:
Greenfield, IN
Mike fixed an out-of-line rail which was causing a loud squeak when the door closed. Inspected everything, and lubricated bearings and wheels. He called when he was available early, which was great with me, and cleared my afternoon. I purchased my door from them 10 years ago, and it still looks great.
- MC
McCordsville, IN
Ryan did an excellent job of addressing our situation and assessing our sitation. We had a broken spring, but he helped determine the cause. He completed his work quickly and efficiently. We weren't sure who to call since we are new to the area ... we made the right choice.
- John Kane
Product:
Fortville, IN
Really appreciated the quick turn around time from Precision and dealing with Eli T was low stress.
- Randy White
Product:
McCordsville, IN
We were very pleased with the service! The communication before arrival was good and the technician, Brandon, was excellent! He explained everything very well and worked with us on price. We would use Precision again.
- Darren McCoy
McCordsville, IN
Was able to schedule an appointment same day, and even improved on the original eta. The techs were both friendly, professional and honest. Work and product quality is excellent.
- Rob Spay
Product:
Service Technician: Kevin U
Fortville, IN
The technician arrived in a timely manner and was very friendly. I had a broken spring causing the door to only partially open. The tech put a quote together to make repairs and added several other items to the bid. I just went with what was needed at that time. I felt the quote was very high at over $900 and found out the quote was for a stronger spring than what I previously had. I did not realize there were options. I went back out and the tech said he thought I wanted the stronger spring because I said the door was used a lot. He did agree to change the spring back to a standard spring with no problem. He also helped me with reprogramming a couple of remotes that only took a couple of minutes. I still felt $637 for a spring and a cable that took less than an hour to repair was way too much. I paid less than $1,000 5 years ago to have the entire door replaced. I looked up the average cost to have these items replaced and the typical cost is between $300-$500. The door is working fine so my only complaint is the high cost. I would not recommend Precision due to this factor and this is the reason for the 3 stars.
- Dan Witte
New Palestine, IN
Outstanding service
- James Irwin
McCordsville, IN
Precision was at my house within 2-1/2 hours after contacting them. The tech, Drew, was professional, thorough and explained all the options available. Worked was performed quickly and my garage door is working better than new.
- Tom B
Greenfield, IN
In a time that customer service, is a thing of the past. I called this morning and they came this afternoon! The person on the phone and technician both were very helpful, professional and kind. Ryan was very informative and polite. Thank you!
- Karen Mittman
McCordsville, IN
Very happy with quick friendly service! Brock was great!!
- Julie Thomas
Product:
Greenfield, IN
Ryan was awesome helpful with the details and work needed. Great tech you all have.
- Lourdes Rosario
Fortville, IN
Ben did a fantastic job. Very professional explained all what was wrong and we came up with the best solution
- John Freije
Greenfield, IN
Very impressed with their service and product. Our garage door looks and operates great . Tim who did our installation got right to work when he arrived, throughly cleaned up and took the time to show us how to operate and maintain our new door .
- Dennis Wheeler
Product:
McCordsville, IN
I have used Precision in the past and they were as good this time as I remembered. Andrew was awesome. He was professional and personable. He got the job done and cleaned up. I would recommend using them if people like Andrew work there.
- Jay
Greenfield, IN
$80 was alot for the charge for someone just to come out and spray lubricant on the spring. At least you can buy alot of lubricant spray cans with $80. He could've checked the hinges and rollers to make sure they were tight. Technician said hinges and rollers looked good never checked to see if any screws might have been loose.
- Deltus Mullen
McCordsville, IN
Ryan was very knowledgeable and professional. He answered all of my questions and was great to work with. He gave me a list of options on how to go about making the garage door work better but I never felt any pressure to buy. I highly recommend Ryan and Precision Garage Door.
- Brian Beattie
Product:
McCordsville, IN
The repairman was very helpful, professional and efficient.
- Danny Kensey
Product:
#1 Surprizingly prompt to my call, and arrived 'Day of my Inquiry!' #2 Super courteous gentleman, Chris T., got right to my issue. #3 Explained his prognosis to my Lift Master problem and got right to it. #4 As a contractor myself, I was super impressed with the entire business model that Precision lives by ! #5 Five Star rating isn't enough! Thank You
- Mike McEvers