Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15890 reviews, averaging 4.96 Stars:
Indianapolis, IN
Greenwood, IN
The Technician was great. on time, helpful. I just cant get the key pad to work.
- Julie Cunningham
Product:
Indianapolis, IN
Thank you for the quick response. Eric and Jason were very helpful, courteous, and professional. They did an excellent job repairing the door springs and making adjustments.
- Dennis Mungle
Carmel, IN
Andrew did a nice job explaining options.
- James Hartman
Service Provided:
Product:
Service Technician: Andrew S
Lebanon, IN
Your technician, Eric, did a great job on installing a new door opener after our old one failed. He arrived on time and worked efficiently. He pointed out a minor (and possibly a future major problem) with our old door. Since we had already planned to replace the door with a new insulated one this spring he told us about the fact that the door we need was now on sale at a substantial saving. We decided to replace it as soon as possible. Thanks, Precision, for your excellent service. There is never a good time for a garage door problem, especially during the winter.
- Jay Perry
Indianapolis, IN
Eric did a great job. I appreciate that he was able to fix my current garage door opener instead of installing a new one. He works fast and had the part that was needed. So happy to have the garage door working after calling yesterday.
- Linda McKinney
Indianapolis, IN
We were very impressed with the service we received. The company is very professional and the technician was as well. We appreciated the information about the technicians provided on the website so we knew who to expect. We'll definitely call on you again should the need arise!
- Mark Stine
Indianapolis, IN
Jeremy was the service tech that worked on my door. He was very professional, friendly and explained/ showed me the repairs he suggested. Jeremy replaced the tension spring, garage door opener (coil was destroyed) and new key pad. I am very satisfied w/ the service and will definitely recommend your Co. to my friends. Thank you, Bel
- Belinda Lay
Product:
Fishers, IN
I recently had my garage door repaired by Precision. The lady I spoke with when I made the appointment was very kind and explained everything in detail. The repairman called 30 minutes before arrival, as promised, was very polite and knew what he was doing. My door was repaired, inspected, and I was extremely happy with the experience. Customer service doesn't exist sometimes...Precision provided it all and I can't say enough good things about them. I am a very satisfied customer and will be a repeat customer. Gail Speed Fishers, Indiana
- Gail Speed
Noblesville, IN
We look forward to having Mike install a new garage door opener tomorrow. He is professional but also appropriately patient and kind to us seniors.
- Donald and janet Hershberger
Greenwood, IN
Quick service appointments. Great communication. Friendly service technician. Reviewed service options without pressure to purchase costly replacements.
- Beverly Graham
Fishers, IN
Michael Pratt was very knowledgeable and courteous. The work performed was excellent and done in an efficient manner. When I have my springs fixed/replaced for the garage doors later this year I would prefer to have him perform the work. Thank you!
- Sam Simpson
Indianapolis, IN
I must say that I was very pleased with the tech,Eric Gellenbeck. He was very pleasant. He explained all that needed to be repaired, he showed me the parts and how they worked and told me what my options were. His work was very professional and I'm extremely pleased whit the job he did! Thank you Eric. You did a wonderful job!I give Eric and Precision 5 stars for a job well done. Sincerely, Peggy
- Peggy Means
Fishers, IN
I like that he explained in detail what the problem was. He give me options and realistic expectations. This guy know his business.
- Josh Walgenbach
Indianapolis, IN
When the spring on my garage door broke, I called the company that had replaced the previous spring, and they were not open on the weekend. I did an internet search, and I found Precision. I called, and they sent a serviceman out. After a discussion with the technician, I decided to replace my 27 years old garage door versus replacing the spring for a 2nd time. I was very impressed with my serviceman Troy Brigman. He was very professional, and he took time during the installation to answer my questions about installation and maintenance of the door. Regards, Tim Kruse
- Tim Kruse
Product:
Indianapolis, IN
I must say that I was very pleased with the tech,Eric Gellenbeck. He was very pleasant. He explained all that needed to be repaired, he showed me the parts and how they worked and told me what my options were. His work was very professional and I'm extremely pleased whit the job he did! Thank you Eric. You did a wonderful job!I give Eric and Precision 5 stars for a job well done. Sincerely, Peggy
- Peggy Means
Indianapolis, IN
Thank you for doing an awesome job!!
- Valerie Jackson
Fishers, IN
Garage Repair We had used Precision for a garage door spring repair a few month's ago. Josh was our technician. He was very thorough in his explanation. He gave us a good, better and best solution for our situation with NO high pressure sales trying to get us to spend alot of money. This time our door wouldn't open: Josh came again. Upon review of all mechanisms, he couldn't find anything. Then it occurred to him that it might be weather related because of the harsh winter temps. Sure enough, a couple bangs and the door broke free from it's frozen tracks. I thought, "oh great, now I am going to have to pay a service fee for a simple frozen door in its track". Much to my surprise, we were not charged. That is small town, good old fashioned customer service that will have our return business and referrals to our friends.
- Rick Marden
Fishers, IN
You did an outstanding job on the installation of our new garage door opener, and we really appreciate your going the extra step to up-date our whole system.
- Mike Stevens
Product:
Indianapolis, IN
I picked Precision because of price and the fact that I've had good experience with the products they sell in the past. I am not happy with the way the service guy sold my wife (I was at work and could not be reached) repairs to the spring system. This was unbudgeted cost. Further, he didn't explain in terms my wife would understand so that she apparently missed out on a package deal to fully repair the parts on our door.
- Art Holland
Product:
Indianapolis, IN
Fast efficient service. Very professional. Appointments are scheduled and followed up with a reminder email showing photos of the repairmen. A phone call was provided about 20 minutes ahead of time that the repairman was on his way.
- Martha Burton
Fishers, IN
Great service, the best quality is the service installers. They are very polite and efficient. This was my second time using your service and have recommended your company numerous time
- Tom Harling
Product:
Indianapolis, IN
I contacted Precision based on Angie's List reviews and would like to add my name to the list of happy customers. Every part of my contact with the Company has been exceptional - from the first call to the actual repair of my garage door the following day. All options were explained to me in terms I found easy to understand and there was no pressure. Hats off to your Company and Josh B, the tech!
- Ginny Schwier
Indianapolis, IN
Have used Precision before. Parts were still under warranty. Technician was timely, polite, answered all questions.
- Chris McCarthy
Noblesville, IN
I cannot say enough good things about the service and correspondence I received from Precision. My installer was a Rock Star! Went above and beyond the call of duty.
- Karen Noel
Service Provided:
Product:
Service Technician: Eric G
Noblesville, IN
great service
- George Morris
Indianapolis, IN
Andrew did a great job in repairing the garage door opener, etc. He was very knowledgeable and efficient on the installation.
- Martha Jetter
Noblesville, IN
My appointment time was 12-2, and I had stated that I needed to be at work at 1. Eric called about 11 and asked if it was ok to come early. Of course! He was prompt, courteous, thorough in explaining the work that needed to be done. My house is closing in 2 weeks and I really didn't want to spend the extra money, but he also was informative as to the warranty and since the work was just being performed and could transfer to the new owner. Thank you for providing excellent service and techs.
- Kristin Dufek
Indianapolis, IN
I watched the video your have on you website. I believe my tech has put the wrong springs on has failed to adjust what was put on. when I unhooked the garage door opener and opened the door it acted like the door that slams to the ground and opens too quickly rocketing to the top.
- Philip Metzger
Hi Phillip, Your springs should be balanced, and are under warranty. I'm not sure how the springs can be shooting upward(which would indicate being too strong for your door), and slamming to the ground(which would indicate the springs are too weak for your door) at the same time. But if there is a problem we stand behind all of our repairs. Please give me a call to arrange a follow up appointment at no charge. Thank you for the feedback. Joel Belyew
Product:
Fishers, IN
Technician was not able to replicate issue we have been experiencing. As such, he blamed problem on light sensors and then took $80 from us. He made it clear he won't charge us $80 next time he comes out, but then I had to sign off on a bunch of disclaimers. Not impressed at all.
- Mark Smit
Hi Mark, I'm sorry you weren't satisfied with our service. We have a standard charge for coming to the home, that includes diagnosing the issue, minor adjustments and/or repairs, and a safety inspection. If your sensors needed an alignment and that corrected your problem than I'm not sure I'm clear on what made that such a poor experience. Please let me know how we could have provided a better service. Thank you for the feedback. Joel E Belyew
on time, done quickly, very nice
- Lori Welter