Brockton D
Average: 4.97 stars
Brockton D's Bio:
Brock was born and raised in Brazil, IN. After high school, Brock joined the Marines as an aircraft mechanic and was stationed in Hawaii for 5 years. He recently moved back to Carmel with his wife and 3 dogs. In his free time Brock enjoys weight lifting, hiking, & riding dirt bikes.
Indianapolis, IN
Product:
Indianapolis, IN
Brock was amazing! I called and he was here within a couple of hours. He did an inspection, explained everything, and had my door working right away. Excellent Customer Service
- Rosemary Pyrah
Product:
Timely arrival! Brock explained the process and very quickly identified our issue ( bad control board). He explained our options and repaired the issue quickly. Excellent customer service!!!
- Chris Gryszowka
Carmel, IN
I could not have been more impressed with service technician Brock Dickinson. I had a spring replaced by a competitor in January and Brock pointed out why the work was not done correctly, leading to my current problem in October. I will only have Brock work on my garage door with issues moving forward.
- Dan Brundage
Indianapolis, IN
Recently purchased my home and noticed the garage door opener struggling (creaking, moaning, and motor pitch whining while opening the door). This triggered the service call. Have a 20 year old garage door and hardware with a newer looking opener (it really should not be struggling the way it was). Cannot remember my technicians name (apologies for that) but, he did a FANTASTIC job!!!!!!! At every stage, he took the time to explain things and go over all of the issues one by one. We first went through the door operation and the technician was able to immediately identify and diagnose the problems. He could tell the opener was not operating well and took note of the noises as well as the slam at the close and hard stop at the top when it was fully open. My Technician worked through several service options and we came to an agreed price to replace the main door springs, and main rod bearings (left, right, and center - which by the way, all the parts came with a 5 year warranty). Turns out, what should have been a center bearing, covered up by the old springs, was nothing more than a plastic bushing... this undoubtedly contributed to all the issues we were observing (and was causing more wear on either end of the rod and the bearings). The tech also (as part of the door service) replaced the sensors (which were found left over - and never installed from the newer opener installation), tightened the drive belt (that was installed incorrectly in the first place... he fixed this issue as well!!), and finally adjusted the open/close limits for the door itself to avoid the slamming we observed at the close and the hard stop at the top during the open. Once everything was completed, the technician went over all the repairs and demonstrated the open/close of the garage door. We were both able to tell the door opened and closed much more smoothly and the motor was noticeably MUCH more quiet... it was like having a new opener installed!!! Only then, was payment requested and I was happy to oblige!! Thank you Precision Garage Door, if you can look up my service technician and give him a bonus and a raise, he certainly deserves it after all the effort he put in on this door to make it right!! Please keep up the good work!!
- Kevin Wells
Product:
Indianapolis, IN
Precision Garage Door Service did an excellent job repairing my garage door. I called for service and they arrived and repaired the door the same day. The people are courteous and professional. Brock inspected my garage door, diagnosed and explained the problem and fixed the issue. I am very satisfied with the service. Thank You
- Kenny Rooks
Product:
Carmel, IN
Brock was an outstanding service tech. Very friendly and professional at the same time. Brock left this business card and it is taped in my kitchen because he will be my only tech man for garage doors.
- Barbara Bowser
Plainfield, IN
Brock was great to work with. Considerate, respectful, friendly, and knowledgeable! Thank you!
- Rich Welsh
Product:
Fishers, IN
Brock did a great job. Response time was super quick. Very courteous and professional. Will recommend Precision to everyone I know.
- Matt Rupert
Product:
Indianapolis, IN
Excellent job! On time, very friendly and courteous staff! Excellent workmanship and options to fix vs replacement!
- Brian and Holly Millard
Indianapolis, IN
We needed service on our opener due to a power surge. The technician was knowledgeable, polite, and professional. He had our door fixed in no time. I’m happy to give my business to this reputable company.
- Elise Anderson
Indianapolis, IN
Brock did a great job. He showed up on time, was professional, courteous and thorough. I will definitely continue to be a Precision customer and recommend their services to others.
- Donna Kopach
The young man was very professional. He explained everything he was going to do and left it up to me if I wanted it done. I have used them before and will always use them.
- Susan Kirby
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Same day service. Brock was very professional, knowledgeable and courteous. Thanks
- Jay Weston
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Martinsville, IN
Your team was polite showed true customer service. Thanks. Brock was a great guy. If we need you again I would ask for Brock again. He showed true concern n customer service. Thanks
- Bob Asmus
Martinsville, IN
Brock your tech was very friendly and knowledgeable. He explained what was wrong with the door and possible upcoming problems with suggestions. Cleaned up after he was done very happy with his work and the service. Thanks Brock! (USMC)
- Paul Lillicotch
Product:
Indianapolis, IN
Outstanding service, no issues whatsoever…very easy process which I like cause I value my time Thanks so much
- Derek Rogers
Product:
Indianapolis, IN
I am happy that I chose Precision. Brock arrived on time and was friendly, courteous, and professional in every way. He explained in detail how and why my ancient garage opener needed replacing and gave me price options. He completed the job in one trip. I can highly recommend Precision for any garage door issue!
- Royce Thrush
Product:
Indianapolis, IN
Brock was fantastic. He explained the process and repairs needed with full transparency and clear expertise. Would nightly recommend Brock and Precision!
- Benjamin Raichel
Product:
Indianapolis, IN
Great service and product. Brock was on time and did a fantastic job. Answered all my questions and was very polite.
- Jason Crowell
Product:
Indianapolis, IN
My technician was Brock D. Brock was awesome and was able to repair my broken door quickly and was able to work with us to come up with a creative solution to work with our budget. He also went above and beyond to repair a safety issue while still keeping the total cost in our budget and took the time to explain what future preventative maintenance we will want to do to keep our garage door running for many years to come. We will be using this service again in the future.
- Collin Russell
Plainfield, IN
Amazing Service! Called on Sunday and they came out on Memorial Day. The Tech Brock D was knowlegable and friendly. Had all faulty equipment replaced and serviced. Price seemed resonable. Warrenty on work was given.
- Roy Turner
Product:
Greenwood, IN
Hey neighbor had used your service two years ago and was very happy with the results, so I called and made an appointment, your technician did a good job very pleasant and knowledgeable.
- Robert Benedetti
Product:
Plainfield, IN
Brock was very helpful when our garage door broke. He laid out all the options for us and took the time to give us quotes for each. He was friendly and efficient. Thank you Brock!
- Cody Anderson
Product:
Indianapolis, IN
Excellent service in every respect. I will highly recommend your business to everyone I talk with who is in need of this type of service.
- Margaret Hurrle
Greenwood, IN
My experience with Precision Garage Doors was absolutely amazing. I am pretty much used to little or no cut timer service- but this company has not forgotten who pays their salary. Everyone was so kind, friendly and courteous. They kept in close contact right up until the serviceman arrived. He was so attentive and professional. I will definitely recommend this company to anyone who asks for a recommendation. Y’all are rocking it!
- Peggy Bostic
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Brock was very friendly and informative and did a great job replacing the spring on our garage door. We will be contacting precision again in the future for all of our garage door needs.
- Brandi and David Cox
Product:
Anderson, IN
Brock arrived in a timely manner and resolved my issue accordingly a day respectfully.
- Gabriel
Product:
Carmel, IN
We had a great experience with your team to replace springs, rollers, and cables today. Brock D. was a pleasure to work with and I appreciate the level of service throughout the process.
- Matt Roberts
Indianapolis, IN
Great service and value.
- Evan Acton
Product:
Brock was prompt and knowledgable! I appreciate that your company has expert technicians! Brock, did a great job!
- Barb Wootten