Garage Door Repair in Indianapolis - Page 468

Susanne or Donald Hughey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had to have night emergency service and Mike called 1st.

Nicholas Kell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was great!

Mary Krege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Eric for fixing the door code so it would work for both doors again.

Ronald Ray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service to opener that mounts on wall. Very good and well done.

John or megan Cherny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was quoted over phone service call but not the $15 fuel surcharge. Also tech believed reset, rewind, and torsion adjustment was not a repair and thus the $15 off repair web coupon wasn't eligible. I took the owner up on his offer to address my concerns. The fuel surcharge and the coupon were refunded. Thank you. Mike was a good technician. I am still not convinced my three year garage door spring is over worked from 4.5 lbs of foam insulation. An informative but not pressured salesman. On time arrival for service call. All calls to customer service and managers were professional.

Carolyn Svirsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision repaired my garage door opener, which was damaged in a storm. The technician did a great job of explaining the problem to me, explaining my options and fixing the problem quickly. I was very happy with the service.

Suzan Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Troy called to let me know when he was arriving. He was polite and professional. He got the door installed in a timely fashion and it looks great!

CHRISTINA MCCANN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on short notice, tech Travis was good to explain the problems. The job was done quickly and I am happy with the work performed. A big plus is that the phone was answered, by a real person, on a Sunday evening - super!

Fernando Katekaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service. Technician was respectful and gave good advice. Will call you again if needed.

Stephanie Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and efficient service. Reasonable prices and no extra charge for Saturday. Same day service. I was very pleased. The technician was very informative.

Steve Lacey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just wondering if the old springs could have been adjusted instead of being replaced? Thanks

Steve Lacey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair was a lot more than I expected but Josh showed me what needed done and why. As a result it ended up being a complete rebuild of the mechanics. Josh was very professional and thorough.

Ted Demos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, fast, courteous service. Quick fix and explained everything thoroughly. I would highly recommend Mike and Precision for any future garage door related needs. Thanks!

Shawn Wynn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called at 3:30pm and they arrived at 4:45p. The install was quick and professional. We have used Precision before and will continue to give them our business.

Jerry Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was very professional and cordial, as well as skillful in my repairs.

Julia Gough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was very professional. He explained all of the issues we were having. Eric replaced a gear for us and the door is working well. We will definitely use your company's services in the future. Thank you!

Omer Vogelgesang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Need a detail bill of what items cost and amount instead of one big amount. The instalers were very nice but I don't remeber their names.

Karen Swaynie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was looking at the second repair in a year- of a 20 year old craftsman opener. Usually, I research all options to ensure I make the most economical, prudent decision. However, I impulsively called for service, because I was tired of lifting the garage door by hand. Although they did tell me there was a trip charge, I didn't consider that if I didn't like the options presented, I could go another route. All in all, if I had done things right, (in my eyes) I would have priced the openers that Precision offered, and researched the kind of opener I could go and buy myself and have installed. I am unemployed, so to get the best option was important. Although I felt the Liftmaster opener was too basic for the price, I am satisfied with the performance. I ended up getting the lowest priced one they offered. If I'd bought one at a big box store, I would have chosen a keypad entry. But it was too pricey. The opener I bought came with a basic wall control that didn't operate the light. I called and spoke with Chad, and this is why I'm giving four stars. He was very nice and patient, and was intent in "making me a satisfied customer." He upgraded the wall control at no extra cost. And also pointed out that if something were to go wrong with the opener, they would come out and fix it. If I bought one outright, I wouldn't have that option. Chad went out of his way to rectify my issue, and that kind of customer service is important to me. Travis the installer was also very professional. I am blunt and complained about the fact that I could have bought one, blah blah blah, and he remained nice and polite. I would use Precision again.

Alan Macdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair of a sprocket, but after that there was an issue with the door closing properly. Door would go down a bit, then back up. Technician came out two other times, a bit unsure, then on fourth trip Josh came out and issue seems to have been resolved. Just continue to stress, one issue fixed followed by an entirely new and different issue that occurred immediately after the first issue. Still a bit wary of the door operation, but has been working properly past two days. Did hear quite a pitch from Josh regards to upgrades suggested, though I respectively declined.

Kelly Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew was very nice and on time! He took the time to check everything out and explain what needed to be done. Great service!!

Karin Spychala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person on the phone that scheduled my appointment was very helpful. The service tech was on time, fast and efficient. Great service from start to finish!

Patricia Heffelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I needed emergency service on my garage door, I had no idea who to call. I looked up info on the internet and the company with the highest ratings, Precision, was my first choice. The Dispatcher was wonderful and didn't make me feel like a burden for calling after hours and within 10 minutes of hanging up, Travis called to tell me he was on the way. When he arrived, he quickly assessed the damage and gave me a couple of options. He didn't pressure me towards any choice but made sure that I had all of the facts. I was amazed at how quickly he was able to get my door repaired! He actually smiled when he demonstrated my repaired door to me!! I've been in the service industry for over 20 yrs and the level of service I received from start to finish from Precision Door Service is SUPERIOR! I will recommend your company to everyone! I sincerely appreciate your help and will forever by loyal to your company!! Sincerely, Patty Heffelman

Jennifer Ourand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was super nice and explained things well, but I did feel frustrated that just a few metal pieces (some plates)cost so much money!

Terry Cudahy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was efficient, professional and arrived as scheduled. I had originally just wanted a new garage door seal but had some additional worn parts replaced since he was here. We are return customers and can recommend Precision Doors.

Kevin and tammy Wente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough positive things about this company. We had purchased a deal on Angie's list and Precision was prompt in getting our service scheduled. Josh was our technician and he was awesome. He arrived on time. He even called and offered to come early if we were available. In looking at our garage door, a broken spring and problems with our opener he laid out all kinds of options. He was thorough in giving suggestions for solutions for all issues. He was not pushy, was honest about the various costs, offered opinions about types of doors including colors to match our house. He never appeared to be in a hurry, did not pressure us and was very patient and let my husband and I talk out the best options. Once all of our decisions were made (new opener, new door, new rollers) Josh quickly calculated our deposit and told us that we would receive a phone call the next day to schedule our installation. Precision was again very prompt in calling us and our service was scheduled for the following week. Outstanding service. There needs to be more companies that provide customer service like that of Precision! We look forward to our new garage door installation.

Gabriela Pena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although today we only got an estimate, I appreciated the professionalism shown as well as the information given regarding the problem with our garage door. You definitely lived up to your past reviews and reputation!

Gwendolyn Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was informative and possessed good customer service.

Gwendolyn Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very please with Mike's service.

Estelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THANK YOU! Our garage door was not opening and closing properly. The technician came out and made some small adjustments and recommendations to make it work correctly, which solved the problem. Thank you for your honesty in diagnosing the problem. I am extremely grateful and a loyal customer forever.