About Josh
Professional
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Reviews for Josh B
William Conway
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was extremely knowledgeable & provided quick service. I will be recommending Precision to my friends & family.
Mike Spiegel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
Service Technician: Josh B
Service: Garage Door Repair
Mathew Campbell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome service, awesome repairs, Thank you!!!!!
Lissa Shea
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
Service Technician: Josh B
Service: Garage Door Repair
Kelley Oliver
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Nice people. I didn't like that the tech told me it would be 1 to 1.5 weeks before it could be installed and then when the admin called to set the appt. they told me it would be 3 weeks. They accommodated me there and had the install done within 5 days (which I appreciated). I didn't like that I felt the sales guy was trying to upsell me at install instead of presenting me with the upgrade information at the time of the initial meeting when the quote was given. I have also found several screws lying around my garage floor - I'm just hoping that I have found all of them before a tire gets punctured.
Hi Kelley, Thank you for taking the time to do the review, we really need this kind of information to make improvements. We don't stress the upgrades to our guys on the initial estimate, if they think the customer wants it great, bring it up. They're allowed to at anytime, just not pushed to. I do this because many customers get multiple estimates, and other companies just don't offer upgrades. We've found that it sometimes hinders our sales. I do however require them to bring it up at time of Install, not as a sneaky sales tactic, but just to make sure it was offered at some point because it is the better option and best value. I have spoken with Josh, and he is really sorry he overlooked part of the clean up, and says he won't let it happen again. Thank you for choosing Precision Door, and we'll use this information to make our company better. -Joel Belyew
Jeremy Cullison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very knowledgeable and quick with the repair. Will definitely do business with Precision again based off Josh's service. Thank you.
michelle hughes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech was very knowledgeable. Advised on all aspects of garage door system including safety concerns. Very professional!
Nicolas Breedlove
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great!
Rod Collins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wow, great fast service. Thanks guys!
Maxine Hodson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
Service Technician: Josh B
Service: Install Garage Doors
Dan Torrance
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
matt bonomo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh is extremely professional & knowledgeable. He was also very friendly. This is the second time he has come & I would ask for him again if ever needed.
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Marci Reddick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
He did a terrific job. It was a terribly hot day & he was very helpful. Love my new, quiet door!!
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
John Cangany
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
After suffering electrical problems after a lightening strike, Precision responded as soon as I called and the technician was highly skilled in diagnosing the problem and offering options on how to repair the damage. My door is better than new thanks to his work.
Service Technician: Josh B
Service: Garage Door Opener Install
John Cangany
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh gave good & thorough explanations. He is very skilled in repairing the equipment and in dealing with customers.
Service Technician: Josh B
Service: Garage Door Opener Install
Charles Boxman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A minor structural problem was promptly scheduled and then quickly repaired in a friendly manner by Josh.
Jimmie Gordon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh is a very knowledgeable technician. What stood out was his professionalism and understanding the customers needs. Thank you Josh. Good job!
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Anne Dobbins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the prompt service. Josh explained everything clearly. The job was done quickly and to my satisfaction.
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Fred Wagner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks!
Anne Dobbins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision from their Yellow Pages ad. I was so impressed they could come the same day to fix the door on a Saturday. Josh was very professional in explaining what needed to be done. And after installing a new opener, he walked me thru every step of its use. I will highly recommend your company to anyone needing garage door / opener service.
Sawyer Thorp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent explanation & hard worker.
Laurie Ziesemer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh was friendly and did a great job.
Ted Mayberry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Courteous & polite. He was well versed in operators & answered all questions very professional. I would recommend him to anyone.
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Robert Kinnebrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh showed outstanding customer service. Professional, honest, & a Red Sox fan. Thank you!
Scott Motter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician took the time to explain difference in equipment and repairs options. Other ompanies did not. Lifetime warranty was key in final decision.
greg miles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
Scott Motter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
No comments.
Jodi Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very polite, efficient! So hot, he worked hard, despite heat!
Ellen Mcdaniel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you for your prompt response. Definitely a happy customer.
Service Technician: Josh B
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Laura Oliver
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Josh was great. I was disappointed in my initial phone call. I feel as though it is a little deceitful to say you are running a special on repairing one spring + not tell customer upfront that the other spring will likely break if you don't repair both at one time. I will not recommend your service because of this.
Hi Laura, Thank you for the feedback. Many doors in this area are originally installed with only one spring(this is cheaper option some companies use to shave cost, that ends up costing the homeowner down the road), therefore when a customer calls we don't really know what they will need. There are also cases where although its recommended to replace both springs at the same time, some companies don't do it this way, in hopes of tacking on another trip fee when the second breaks in my opinion. We just can't speculate over the phone what is needed in your specific case, nor what work you may have had done in the past. I assure you when you were quoted there was no intent to deceive you, and hope you will reconsider and use Precision Door in the future, and recommend us to friends and neighbors. My goal is 100% customer satisfaction, so if there is anything else I can do, please do not hesitate to contact me at (317)614-0985. -Joel Belyew
