Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14660 reviews, averaging 4.96 Stars:
Westfield, IN
Product:
Indianapolis, IN
You were recommended by my neighbor. I actually called Overhead Garage Doors -- I used them before; but you could get here sooner then they could.
- Amanda Bates
Product:
Indianapolis, IN
We originally contacted Precision through Angie's List to have a broken spring repaired. First, I'll say that Jeremy was extremely professional, polite, and efficient. He inspected the door and showed us that the cables & bearings (original to the home) and rollers (had been replaced with plastic by the previous owner) were breaking down. We went ahead and purchased the package with the more expensive springs (they will apparently last longer), cables, bearings, and rollers (no longer plastic). Not having been able to compare prices with another repair company, I can't say whether or not this was the best deal, but the door operates much more smoothly and quietly, we gained a lifetime warranty, and if we purchase a new door through Precision, we can use these parts versus purchasing new parts. They've locked in our business for a new door, but that's smart business on their part.
- Louise Nelson
Product:
Indianapolis, IN
I have used Precision Door in the past and will always use them for my garage door needs. From the time of scheduling to the completion of the work they were courteous. Both technicians were prompt,knew what they were doing and did quality work. Great work!
- Marilyn Vargo
Indianapolis, IN
Sir, Your Technicians were wonderful they knew what was wrong the garage door, and had it finish in record time, I would used them anytime and will reference to all my friends. Very Happy Customer, and Thank You Very Much. Anthony France
- Anthony France
Indianapolis, IN
Andrew called on our home to repair a garage door issue. He was prompt, courteous and professional. The issue was fixed quickly, he explained what he did and gave us tips on preventing similar problems in the future. Your company installed our hardware a month ago and the service was great then and was similar again today. Great job.
- Mary Evers
Noblesville, IN
Customer service as well as Tech service Is the best.
- Mark Decker
Indianapolis, IN
Technicians were prompt and knowledge. Prices are reasonable. I would definitely recommend Precision any garage door needs. Bryant Walker
- Bryan Walker
Product:
Shelbyville, IN
Job not completed yet so far everything is good
- Alice Bottorff
Indianapolis, IN
On time, efficient and personable. Thank you
- Claudette Einhorn
Fishers, IN
Thank you! Your staff is always excellent and the quality of work is outstanding. I appreciate the honesty and straight-forward approach. Give that man a Blue Ribbon!! J
- John Egerton
Indianapolis, IN
Garage door rubber seal was replaced. Eric was informative and did a good job replacing the seal.I would recommend this company. dz
- Debbie Zore
Noblesville, IN
I am very happy with the quality of the garage door and opener and your technicians Josh and Troy were great and did a great job.
- Bill Werler
Indianapolis, IN
You did not meet my expectations. Your service person try to sell my repair at a 520.00 cost and your competitor charged me 120.00. The first words before even looking at my problem, he asked have I thought about a new garage door. I eventually will need a new garage door, but I do not appreciate the b.s repair quote. I will not recommend your company to anyone!!! V
- Vivian Farris
Hi Vivian, I am very sorry you were so displeased with our service. Our goal at Precision is to fix your door in a way that will last, as well as offer with the best long term value. Your wooden was rotting through at the bottom. This is caused by long term lack of maintenance/painting. Rotten wood is not repairable. Your door needs to be replaced as soon as possible. The damage to your door goes way beyond cosmetic appearance, rotten wood is no longer structurally secure and can make your door unsafe. The competitor charged $120 to get the door working knowing you'd be replacing the door soon regardless and that money would be lost and wasted. Is that the kind of service you really want? I stand by the recommendation of my technician, and if you would like to proceed with the new door I will be happy to work with you on the price as well as count the money you paid for the original service toward the cost of the door. Thank you, Joel E Belyew
Indianapolis, IN
The technician seemed very knowledgeable and finished the installation of the new garage door opener in the time he said it would take. However, the system doesn't work properly. The technician stated that the circuit board was bad----something that was practically unheard of but yet it was a bad board. The safety feature, and the remote clicker doesn't work. I also have to hold the button down or the door will not close. I hope this is fixed in the next day or two because you have already been paid for a half done job. Am I happy? NO!
- J Henry
Thank you for the feedback. This is a very rare problem and unfortunately it happened to you. I hope the quick correction of the issue was satisfactory.
Product:
Indianapolis, IN
Since we have had 3 spring failures in the last 14 years, I requested lifetime warranty springs and Josh recommended fixing the rollers and bearings in order to make sure that the new springs and my garage door opener would last as long as possible. It was a bit more than I wanted to pay, but it will be worth it knowing that we will have no further spring replacement expenses.
- Mark Hannah
Product:
Brownsburg, IN
Great service and timeliness. I had originally called the company that put in the door when the house was built. I waited all afternoon for a no show service repair. Your company arrived on time and completed the job in a timely manner. I appreciate the way the receptionist stayed in touch by phone and Email. I will call upon you again to do any other job that is needed.
- Christine Harrison
Indianapolis, IN
I am TOTALLY pleased with the service that Troy provided. He was very professional, efficient, personable, and on time. Precision is a great company and I will continue to do business with you because of the quality of service and pricing offered. I have not encountered another company that can beat what is offered by Precision. Thanks for the new garage door, it just upgraded up my property value!!! Great job Troy!!! You're the best!
- Bayyinah Batts
Product:
Noblesville, IN
I purchased a new garage door opener. I basically went with you because of you ad and the fact that you could come out next day. I found your service tech to be efficient, knowledgable, and courteous. I would definitely use your company again and would recommend you to my friends. Very pleased with your service.
- Joseph Beatty
Product:
Indianapolis, IN
Tech informed and to the point. Very good. Not inexpensive but hopefully worth it.
- Randolph Hurst
Product:
Martinsville, IN
I chose this company mainly for the 4-hour guaranteed service even on weekends; however, I called on a Sat and the first available time was the following Mon, and that didn't work for me, so I had to take Wed off work. That is the only reason for the 4 stars b/c I had my hopes up for a weekend fix and felt the website was misleading. The technicians that showed up were great and friendly.
- Christie Stanifer
Product:
Noblesville, IN
Andrew is perfect. He was running ahead of schedule and called to see if he come earlier to inspect my door closer. I was early as well ans said yes. He had the problem diagnosed in 15 minutes and repaired in another 15 minutes. Also maintenced the door hinges and rollers. I couldn't of asked for more. I will continue to Precision for all future garage door issues. Thank you!
- Mark Bryan
Indianapolis, IN
I am uncertain of how durable the nylon rollers are but the service was well-done and the new keypad works just fine. It was expensive but if it works for many years to come and the rollers hold up, it will be a good investment.
- Mike Cahill
Indianapolis, IN
good job
- Kenneth Casey
Product:
Indianapolis, IN
Very professional and responsive when I called with quick convenient two-hour window for technician to come for repair. He clearly knows his stuff and handled my repair job with dispatch. Very satisfactory experience.
- Betty Cochrum
Fishers, IN
I had a complete garage door overhaul because my door was 20+ years old and was wearing out. Eric explained in detail which parts were bad, why they had gone bad, and showed me the defective parts after removing them. He was very polite and didn't mind me watching the whole process and talking to him throughout even though it probably slowed him down some answering all my questions. I would give Precision and Eric 10 stars if it were possible. Sure it wasn't bargain basement prices but I have no problem paying a fair amount (or even a premium price) when I get service that has no equal in town. I will never use any other company for my future garage door needs other than Precision Garage Door of Indianapolis. If you want it done right the first time this is the company to call.
- Brooks Austin
Indianapolis, IN
The doors are absolutely beautiful and Troy and his helper arrived on time and did the job quicker than anticipated. They were friendly, neat and courteous, well done.
- Dan Adams
Product:
Indianapolis, IN
Josh was very helpful and professional
- David Cunningham
Indianapolis, IN
Josh called ahead. Was on time!! Was willing to answer all questions and provided many options. the door is operating very well now with new springs, rollers and ball bearings... a total rebuild. I got your name from Angie's list and used a coupon. I am pleased with my service.
- Andy Trowbridge
Indianapolis, IN
Jeremy came out right on time and had the job done an hour later while keeping me informed with what needed to be done.
- Andrew Dean
Andrew was very polite, honest and hard working. The service we received on a Sunday night was awesome. The work was thorough and well explained.
- Nitamarie Azman