Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 15784 reviews, averaging 4.96 Stars:
New Palestine, IN
Hi Kelley, Thank you for taking the time to do the review, we really need this kind of information to make improvements. We don't stress the upgrades to our guys on the initial estimate, if they think the customer wants it great, bring it up. They're allowed to at anytime, just not pushed to. I do this because many customers get multiple estimates, and other companies just don't offer upgrades. We've found that it sometimes hinders our sales. I do however require them to bring it up at time of Install, not as a sneaky sales tactic, but just to make sure it was offered at some point because it is the better option and best value. I have spoken with Josh, and he is really sorry he overlooked part of the clean up, and says he won't let it happen again. Thank you for choosing Precision Door, and we'll use this information to make our company better. -Joel Belyew
Greenfield, IN
Good feedback, patient (much appreciated). Helpful in making best decision. Thanks!
- Beth Forbes
Product:
Fishers, IN
Fast, fine, great, neat, knowledgeable.
- Tally Ennen
Product:
Fishers, IN
Very courteous and quick. Explained the parts option and showed how new door worked and how it would settle.
- Jim Travis
Product:
Indianapolis, IN
Very knowledgeable and quick with the repair. Will definitely do business with Precision again based off Josh's service. Thank you.
- Jeremy Cullison
Fortville, IN
Mike was very polite, knowledgeable, and efficient. Thanks!
- Ken Leiner
Product:
Indianapolis, IN
Efficient, courteous, good work. I was well satisfied.
- Gene Ross
Fishers, IN
Very helpful and professional.
- Kristyn Hamm
Fortville, IN
Provided excellent service and I was very pleased. Thanks!
- Andrea Lohman
Indianapolis, IN
I appreciate his expertise & knowledge of his craft. And of course his readiness to answer questions.
- Darryl Ross
Product:
Fishers, IN
Technician was very professional. He fully explained all the options available and showed me the problems that required correction. When work was complete, he showed me all the work performed.
- Peter Tschaepe
Product:
Fishers, IN
After the technician described my options, I opted for a rebuild with new springs, cables, hardware, etc. With the lifetime warranty offered by Precision, it seemed like the correct decision. Corey, the technician was personable and professional. He did an excellent job.
- Peter Tschaepe
Product:
Indianapolis, IN
Troy was very professional, knowledgeable, and courteous. I truly appreciate the rapid response time to my call.
- Rebecca LYNCH
Indianapolis, IN
Troy was prompt, courteous, tried to go the extra mile with his manager but it was just too much.
- David Glassford
Product:
Indianapolis, IN
Excellent communication. Troy was very courteous & knowledgeable!! Fast!! Great work!
- Jimmy Binkley
Product:
Indianapolis, IN
Tech was very knowledgeable. Advised on all aspects of garage door system including safety concerns. Very professional!
- michelle hughes
Carmel, IN
Ryan was very helpful & very courteous. I would like for him to come every time in the future if needed. Thanks!
- Rita Devnani
Indianapolis, IN
Geoff took excellent care of my garage door. I was in good hands, great prices. I will recommend Precision. Thanks!
- Cecilia Edwards
Product:
Greenwood, IN
Service was prompt and technician was courteous, and knowledgeable. He was in and out, quiet and clean.
- Robert Kern
Product:
Indianapolis, IN
You score a 5! in my book,i have been looking at your ad in the Source for some time now. Geoff was very helpful in helping me make a choice on what to do for my garage door. He was Great! very fast,very knowledgeable. Garage door works great thanks for everything Geoff.
- Cecilia Edwards
Product:
Carmel, IN
It was hot & humid. Maybe I should not have marked appearance as good-rather than excellent. I look forward to working with Geoff and Precision.
- Daniel Fabbro
Fishers, IN
Mike was very professional & gave exceptional service in explaining the issues with the opener.
- Sue Calufetti
Product:
Indianapolis, IN
I originally called based on advertisement. I spoke to two companies and elected to go with Precision based on the answers I recieved from customer service. The initial visit by Geoff Edwards was great, and he directed us well in order to make our decisions easier about the repair. The only hiccup occurred when there was an incorrect service date put in for the return visit to complete the repair. However, Geoff came back for the repair, and I was very pleased with his work and professionalism.
- Salil Motaghi
Product:
Lawrence, IN
Great!
- Nicolas Breedlove
Broad Ripple, IN
Wow, great fast service. Thanks guys!
- Rod Collins
Fishers, IN
Very knowledgeable and professional. Low pressure sales focused on doing things RIGHT, not making money!
- Anne Williams
Product:
Noblesville, IN
Troy was very professional and did excellent work. Monk would be proud.
- Sheila Connett
Product:
Indianapolis, IN
Loved Corey. Very professional, personable, & knowledgeable. Thanks!
- Mary Liechty
Product:
Greenwood, IN
Gave a clear explanation of what he would do and followed through perfectly.
- Anne Elliott
Product:
Greenwood, IN
Very professional and courteous. Did a great job, answered all of my questions, respectful and honest. Thank you!
- Ben Durnell
Product:
Nice people. I didn't like that the tech told me it would be 1 to 1.5 weeks before it could be installed and then when the admin called to set the appt. they told me it would be 3 weeks. They accommodated me there and had the install done within 5 days (which I appreciated). I didn't like that I felt the sales guy was trying to upsell me at install instead of presenting me with the upgrade information at the time of the initial meeting when the quote was given. I have also found several screws lying around my garage floor - I'm just hoping that I have found all of them before a tire gets punctured.
- Kelley Oliver