Drew T
Average: 4.97 stars
Drew T's Bio:
Drew was born in Indianapolis and grew up in Noblesville. After high school he attended Motorcycle Mechanics Institute in Phoenix, AZ and was certified in Harley Davidson and BMW. After several years of working as a Motorcycle Mechanic, he wanted some change and found a new home at Precision as a service technician. In his free time he enjoys spending time with his wife and son, working on motorcycles, and hanging out with his friends.
Westfield, IN
Indianapolis, IN
Drew Thatcher was my tech. Friendly and helpful. Repairs took about a hour.
- Kim Gehring
Fishers, IN
Contacted company in the morning and I was able to get a service scheduled for the afternoon. Drew called to confirm the visit and the expected time of arrival. Soon after I received a text with Drew’s bio. That was my first time receiving information about the technician from any company. I thought it was brilliant! Drew arrived at promised time, he checked the garage door and went over in details of his findings. He presented me with 3 options on how he could fix the problem and price points. Which made me feel comfortable as this was an unexpected expense. He efficiently fixed the door and went over in details of the parts he had changed and also warranty. Drew has great customer service skills, very friendly and shows he cares about the customer. I am in the customer service industry and understand the importance of keeping and retaining great people to represent your company and Drew is one them. He must be recognized! Thank you Drew for the great work fixing my garage door, applying the coupon savings and also for making it quiet. Did not realize how loud it was until now. Enjoy your beautiful family and when your babies are grown up, you can go back to riding your motorcycle again.
- Harumi Wright
Indianapolis, IN
I was impressed with reviews and ratings. The technicians were excellent. Explanations of work to be done was thorough. I feel confident that I chose the right company after talking with the technicians.
- Mary Bostwick
Service Provided:
Product:
Service Technician: Drew T
Indianapolis, IN
Tech was great. Thanks
- Curtis Mundy
Indianapolis, IN
Every time we have had to call for service or maintenance items they’ve always been prompt and right on time and always manage to be sure they took good care of us
- Dwayne Carter
Fishers, IN
Excellent service. Technician very knowledgeable. Would highly recommend. Thank you.
- James Tisch
McCordsville, IN
Precision was at my house within 2-1/2 hours after contacting them. The tech, Drew, was professional, thorough and explained all the options available. Worked was performed quickly and my garage door is working better than new.
- Tom B
Carmel, IN
Drew came out to the house, did an inspection and provided a detail explanation of what the issues were, what was obvious and a few things that were not as obvious. He presented 3 options for us to choose from, clearly explained each. We made our decision and he did the work right then and there. He is knowledgeable, professional and very easy to do business with. Highly recommend.
- Monica Faurote
Greenwood, IN
I needed a company that had a technician available the same day They even came early After Drew diagnosed the problem he explained everything All was good
- Pam and Roger Washburn
Noblesville, IN
Great professional work
- Isaias Torres
Greenwood, IN
Drew T performed the repairs! This is the second time we have used this company (2 different homes) and will always use them in the future! Very knowledgeable, professional and approachable! Drew was able to explain to me what was wrong and how to repair the system! He gave me all options and never tried to pressure me! As a woman who had to deal with repairs while my husband was out of town both times, I would give this company an exceptional review and recommend them to everyone! As an employer, you should be proud of Drew T! God bless him and his family and thank you for putting our family’s safety first!
- Barbara Wimmenauer
Westfield, IN
Drew was fabulous! He’s very professional and courteous. He’s very honest too which I greatly appreciate!
- Danielle Redavide
Fishers, IN
They are the third and last of garage door services. They are by far the best and fairest. We would highly recommend
- Brian Flynn
Avon, IN
Drew and Brock were very professional. They told me everything I needed and gave me an estimate for each service. They got me up a running replacing the electric eyes and running new wires. Great service and a great company. I highly recommend them.
- Bill Bendel
Carmel, IN
Drew Thatcher was very professional, timely and informative! I highly recommend his service. Give him a raise.
- Tim Henkle
Zionsville, IN
Prior to arrival, the office advised when the technician would be arriving and he then called to confirm he was on his way. On arrival Drew assessed the work to be done (repair broken spring) and provided a cost estimate for approval. In addition to the repair, he reset the motor to take into account the new spring tension and lubricated the bearing etc. All in all an excellent service from start to finish.
- Ronald McCrimmond
Indianapolis, IN
These are the nicest people! The lady that answered my call was so polite and caring. Drew came out to my house quickly and kept me informed during the whole process. I am so pleased.
- Lisa Searles
Fishers, IN
Drew was a very knowledgeable service man. He helped us understand the workings of the garage door and was able to give options for us to meet our budget needs. Percision door was able to get Drew here quickly and on time.
- Patti Mendenhall
Greenwood, IN
Drew was very thorough and friendly. He completed a full evaluation of our garage door before completing our repair and explained everything he found as well as how it all worked. He gave us multiple options for our repair with specific pricing and then completed the work in a timely manner. The products and work we received all appear to be of great quality. We would not hesitate to use Precision Door in the future.
- Mike McComb
Indianapolis, IN
I had an excellent experience with Precision Door Co. today. The technicians are very knowledgeable, professional, and skilled. I will contact this co. for all my garage door needs. They are 5 stars.
- Mark Mitchell
Noblesville, IN
The technicians were very friendly and did an excellent job. Price was a little high but totally worth it. They replaced two garage door openers.
- Wilbert Pierluissi
Plainfield, IN
We found an ad/coupon in a mag we received n the mail. Drew came out today and I can't say enough good things about him. Professional, knowledgeable, informative. No complaints. Everything was perfect.
- Jerry Brown
Indianapolis, IN
We've been having issues with our garage door. Precision has helped us fix the problem. Great job!
- Helen Yu
Westfield, IN
Joel did an excellent job of inspecting and explaining the needed repairs. I would recommend him to anybody. Well done!
- Mike Chesterfield
Indianapolis, IN
Drew & Mike did an amazing job! They went over and beyond for me today. I couldn’t be more satisfied. They made my creaky, unsafe, and not working garage like NEW! On top of that their customer service skills were excellent! They explained everything that needed to be done in a way that I could understand. They also helped me reprogram my garage door opener and keypad ???? I would recommend them to anyone. Thank you for your amazing service!!!!
- Ashley Baldwin
Carmel, IN
Drew and Mike did a fantastic job repairing our garage door opener and syncing it with our vehicles. They were kind and professional.
- Paul Minott
Fishers, IN
Your TV adds gave me confidence I was dealing with a larger company and you would be there if I needed service in the future. Service tech was extremely knowledgeable he explained all my options and prices for each option allowing me to make an informed decision before the work was done. He also explained how the entire system works and why it was not operating properly.
- Frank Rivera
Indianapolis, IN
Considering my circumstances they were very helpful and accomadating to my needs and budget. Great job and timely..
- Don Hignite
Brownsburg, IN
Drew was here early, and explained what he would be doing. When he finished the service he pointed out some problem areas and let me decide how to go forward. There was no pressure at all. Precision does what they advertise.
- Max Powell
Drew T was my technician today. Drew arrived before the scheduled time (Angie called first to confirm that this time change worked with my schedule) and was very knowledgeable. Drew was thorough and explained everything he found in his inspection. He outlined all of our options for our repair/replacement. Once we decided how we wanted to proceed, Drew was able to replace the parts on the spot in a short time. Drew was great, you won’t be disappointed if he ends up being your technician!
- Raven Wies