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Josh B

Josh B
Service Technician
Reviews: 974
Average: 4.95 stars
Josh B has received 974 reviews, averaging 4.95 Stars:
1 2 3 4 5

Josh B's Bio:

Josh was born and raised in Bagdad, Kentucky and attended school at Eastern Kentucky University where he majored in Landscape Design. Josh relocated to Indianapolis, and began his garage door career over 9 years ago. In his spare time he enjoys racing ATVs cross country, hunting almost anything, and spending time with his family and friends at home and on the farm.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You are lucky to have Josh as an employee.

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Josh B Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Only had one brace and needed two. Scheduled followup appointment and was quite easy. Would recommend Precision anytime to all who have garage door concerns.

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech explained everything thoroughly.

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very knowledgeable and helpful in fixing my issue and installing a new garage door opener.

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Josh B Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job Josh!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good at explaining issues!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good. Will ask for him on next call.

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech performed in a highly professional manner. Very pleased!

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Josh B Service Provided:
Garage Door Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very professional in completing the job and the information given us.

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Josh B Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Considering how much work the guys did and how well my door is opening now- I'm a customer for life. Thanks to Angie's List .

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I first met you through a "big deal" from Angie's List last summer. In hindsight I wish I had gone ahead with your recommendations at that point! Instead, your guys had to come out in this awful arctic freeze - and my car was stuck out there, too. Josh and his trainee came out right on time, explained to me what the problem was and were able to fix everything within about 1.5 hours. I'm happy now, and so is my poor car - thanks so much!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

-

Josh B Service Provided:
Garage Door Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bottom strips and panels rusted. Since door not made anymore will need new one.

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Josh B Service Provided:
Garage Door Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh provided great customer service and my repairs were completed professionally. Great job!!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt and knowledgeable. Job was done efficiently.

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Josh B Service Provided:
Garage Door Repair

Product:
Cables

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You guys are fantastic. I've had nothing but great service from a very professional crew. I won't call anyone else.

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Josh B Service Provided:
Garage Door Opener Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My original call was to have my existing garage door checked for proper operation. It was decided that a new door was called for. The service technician set down with me and we made a decision on how to progress with getting a new door installed. The technician said that there was a two to three wait for an installation date and that was ok with me. In the next day or two someone called and said that they had an opening and that they would be out in a couple of days. I took a day of vacation to be home the day of the install, but at the last minute I received a call that there was a panel missing from the new door and they couldn't come out and do the work and they would call me to reschedule. A week or so later the work was rescheduled and I took another day of vacation to be home, but when the install crew arrived they found that the wrong size door had been ordered and could not complete the work. Again I received a call and an apology about the delays and a new scheduled install date. Again I had to take a day of vacation to be home. Finally after three attempts and the loss of three days of vacation the install was completed. I am not angry with anyone in particular and the service technician was great but from a customer service standpoint the ball was dropped several times and I will not call Precision to do any more garage door service work in the future.

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A Response from: Joel

Hi Ronald, I am sorry for the problem with the manufacturer on the first date of installation. Unfortunately they gave us bad information that led to us scheduling the install prematurely. Your second scheduled date was on Jan 6th, 2013. That day the state of Indiana was "emergency only" driving due to heavy snow/ice, and extremely cold temperatures. We work hard to schedule accurately, however sometimes we can't keep our appointments for reasons beyond our control. Thank you for the feedback, and we will continue to do everything in our power to avoid these issues in the future. Joel Belyew

Josh B Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did a great job with repairing our door today. He was on time, very professional, and provided a lot of options for us to choose from. Will definitely call again when we have garage door issues!

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Josh B Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was such a wonderful experience from beginning to end. The telephone conversation was very courteoud, Helpful and knowledgeable. She even told us how to secure our door. Josh was a super guy, Gave me all available options, Very knowledgeable in what he said, never tried to hard to sell, which is wonderful. Great tech!

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Josh B Service Provided:
Garage Door Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did an outstanding job!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good job Josh. I'm pleased and satisfied with the job.

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Josh B Service Provided:
Garage Door Opener Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was knowledgeable on all aspects of garage door mechanism as well as prompt, efficient, and courteous.

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate the time and care Josh took to explain the issues and options for my repair. Thanks for the great service!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did an excellent job. Called us to make sure we were available. Very courteous and friendly. Would recommend Precision to our friends.

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Josh B Service Provided:
Garage Door Opener Repair

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very informative and when I change my door I will call Precision. Thanks so much!

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and helped out a lot.

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was very knowledgeable and made me feel confident with his work and estimate. I love the inspection!

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was great. He explained my problem and gave me several options to choose. He was quick efficient and very pleasant. Thank you Josh.

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Josh B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We checked reviews via internet and Fishers Precision had an impressive 4.9 out of 5. Josh was great and we would strongly recommend Precision for all garage door needs.

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Josh B Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician: Josh B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was prompt, personable, explained the problem, demonstrated the garage door opener was now working, he apologized for the inconvenience (this was above and beyond). Your scheduling personnel was polite and the repair was schedule within 2 days which I feels is exceptional service too. I would recommend your company to anyone. Thanks

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Josh B Service Provided:
Garage Door Opener Repair

Service Technician: Josh B
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