Read what people are saying
about Precision Garage Door Service
Precision Garage Door Service of Indianapolishas received 14561 reviews, averaging 4.96 Stars:
Brownsburg, IN
Indianapolis, IN
My son's garage door opener had had broken and when we were checking it out discovered that the spring was also broken. I called Precision and they could come out that day but neither of us could be around so I made an appointment for the next day. My son and I installed a new opener before the service tech Tyler arrived. Tyler called before scheduled time and asked if he could arrive early and that was great. Tyler arrived and diagnosed the issue, discovered some other issues, explained them to me, wrote up an estimate with a couple of options for repair. Option to go with was decided and off to work he went. In less than an hour, job was done. I stayed with him through the process and he explained everything as he went along. Tyler is very friendly, and knowledgeable, I'd say he is an asset to Precision. He even set everything up with the new opener before he left, also made sure all was cleaned up when done. Thank You ! I'd give him a raise !!!
- Tom Miller
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Carmel, IN
2nd install with Rep./ Installer Vladimir E.. in fact asked for him specifically. Professional and technically an expert! The best and am a loyal customer! Thanks Again!
- Mike Butz
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Service Technician: Vladimir E
Fishers, IN
Paul did an outstanding job with his sales. His knowledge and professional manor is what sold us on the job. I hope the installation goes as well. Thank you, Kim
- Kim Fulton
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Indianapolis, IN
The Precision service rep, Kevin Ulery,was on time, was very respectful and outlined other possible problems beyond the initial reason for the service call the that might occur within the next three to five years and the related cost if I wanted to consider a repair today. He blew out any leaves and loose dirt from my garage before leaving and also programmed my garage door opener into my car. I would be most happy to recommend Precision, and Kevin in particular, to family, friends and neighbors.
- Ann Williams
Indianapolis, IN
Fixed my garage door and were friendly and quick.
- Sean D.
Fishers, IN
Wonderful experience! Knowledgeable employees and fantastic equipment. Would highly recommend this company to friends and family.
- Rebecca Schroeder
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Service Technician: Mike F
Danville, IN
outstanding service today from Kevin. Very informative and good service. in todays environment of poor customer service this was just the opposite and I would recommend Precision.
- Roger Blankenship
Mooresville, IN
Answered on Live chat after store hours!! Then you sent a very nice repairman out the next day. Awesome ! All the way ! Thank You
- Robert Wagner
Mike called 15 minutes before his arrival (which was well within the time stated by the customer service person). He was courteous and knowledgeable about the problem. He repaired my door within half an hour's time and I was back on my way.
- Norma Commorato
Plainfield, IN
Mike F did a fantastic job. Very friendly and courteous. Same Day service. Went over all that was needing attention and gave me three different options to choose from. (door is 30 years old) Once diagnosed repair was done in less than an hour. He even blew all the leaves out of my garage when done!
- Kathy Turley
Indianapolis, IN
James Vanderbur did a great job walking through what happened, the options, and fixing the issue. He was personable and professional and accommodated me being home with my sick kid who needed attending at times during the fix. I appreciated that.
- Kyle Morin
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Carmel, IN
They came fast and the technician did quality work in a professional and courteous manner. They had all the parts we needed in their truck.
- William Kennedy
Pendleton, IN
My brother is in hospice @ home and I'm taking care of him. I broke a spring on the garage door which is critical at this time. Called late Fri, and Mike was out to Pendleton this am. He did a bang up job, just when I needed it most. Thanks Mike for your quick response! 5 stars!
- Mike Johnson
Noblesville, IN
Service was great! I highly recommend using them!
- Jessica Downey
Indianapolis, IN
I'm not sure how Precision Overhead Garage Door Service does it but they give great customer service continuously. I called them to repair my mom's garage door and it was handled within the hour. I had another company install her door and they came out and said "yes that's our sticker but I have no idea who installed your door." What does that even mean, honor your work and fix the issue. How sad and what lack of integrity. If you want your garage door done right the 1st time Precision is the company to select.
- Lucy Hayes
Fishers, IN
The initial service was great fast friendly. They gave great options for my service and honest prices, the service technician was great . But it’s going to take 17 Days! to get my new door put in, I was told at repair a week to 10days tops If I would have known that I would’ve used someone else , very disappointed
- Jason Paulin
Indianapolis, IN
Hello Precision. James came to my home yesterday to determine the issue I was having with my garage door. He did his inspection and reported back to me with my immediate problem as well as some potential problems. Along with that, he offered solutions that I felt were very reasonable. Working with James was a very pleasant experience. I can't believe I spent more money than I had expected, purchasing everything except the door itself, but I felt like it was money well spent. Great job James! Also, I really appreciate James for taking the time to help me sync my Smartphone with my new garage door opener. You are definitely a 5 STAR!
- Ethel Gaines
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Indianapolis, IN
EXTREMELY impressed with Precision's service. I called around 5:00 on a Sunday afternoon when I found the cable mounts and springs had failed expecting to have to schedule a time for a visit later that week. Instead, they had a technician out by around 6:00 and had the repairs completed in a couple of hours. The tech Precision sent out, James Vanderbur, is a top notch professional who went above and beyond to get the repairs made and to ensure the doors were properly adjusted and in top working order. I highly recommend Precision with no hesitation!
- Utterback
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Fishers, IN
good job on install
- Harry Townsend
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Service Technician: Vladimir E
Fishers, IN
great guy he fix my garage door he made my day.I will call then again if I can get him again thank you.
- Jacqueline Elliott
Indianapolis, IN
Andrew was incredibly helpful as I was out of town and was conversing via phone. He was diligent and even asked for a discount on my behalf. He and my neighbor came to the rescue when I was miles away. I am so thankful!
- Becca Mathews
Fortville, IN
Broken spring on Friday. Got appt. set for Monday morning. Vladimir explained the problem with the 12 year old spring. We talked about replacing the other spring on the other door and he worked out a deal since I called in from Angie's List. All was smooth and completed within an hour or so. I recommend precision from customer service on phone to their technician working through completion of project with me. Were very professional.
- John Nichwitz
Indianapolis, IN
This company is fantastic. I've used them for several commercial and residential doors over the past 10 years. I highly recommend them. Kudos to Nick !!
- JEFF STEIN
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Service Technician: Nick Z
Westfield, IN
Eric arrived and was very personable and knowledgeable on the process. He clearly explained the defects on my garage door and gave me multiple options to choose from to have it repaired. He was an excellent technician. Repairs were quick and he made sure he tested everything before departure. I placed the contact sticker on the interior of the door as I will be calling Precision over any other company I've used so far. Very impressed with their service.
- Jeremy Mugge
New Palestine, IN
Mike was awesome! He came out the same day our spring broke and got it plus a few other items repaired for us. He even gave us Good Better and Best options for our antique system! Very professional and answered all my questions!
- Kristina Mudd
McCordsville, IN
Kevin did a wonderful job. Provided me with multiple products that fit my needs. Asked leading questions to understand my needs and find the right fit, not just provide the highest price. Will be calling Kevin and Precision for all my garage door needs in the future.
- Kurtis Obrien
Indianapolis, IN
Used you in the past. Honest and fair on your prices. Fixed my garage door. I very much you fixing it vs talking me into a new one
- Teena L willard
Anderson, IN
On time clean and professional a great price and very thorough
- Joseph Peluchette
Indianapolis, IN
Josh was terrific. Checked my garage door system and made suggestions to lower my cost for repair. That doesn't happen often! Great, timely service--will use Precision again.
- Ed Sagebiel
Kevin was my GD tech today...he gave me options that were well explained and reasonable. I expected the numbers to be much higher so I was pleased with pricing options. Today I selected the least $$ just to get the absolute necessary fixes in but will be calling in a few months to "finish the job". I got a few bills to pay off before getting in deeper :-) Thanks for the straightforward options and service delivery!!! Tara Roth
- Glen & Tara Roth