Read what people are saying
about Precision Garage Door

Had to have night emergency service and Mike called 1st.

- Susanne or Donald Hughey

Travis was great!

- Nicholas Kell

Thank you Eric for fixing the door code so it would work for both doors again.

- Mary Krege

Precision repaired my garage door opener, which was damaged in a storm. The technician did a great job of explaining the problem to me, explaining my options and fixing the problem quickly. I was very happy with the service.

- Carolyn Svirsky

Troy called to let me know when he was arriving. He was polite and professional. He got the door installed in a timely fashion and it looks great!

- Suzan Davis

Arrived on short notice, tech Travis was good to explain the problems. The job was done quickly and I am happy with the work performed. A big plus is that the phone was answered, by a real person, on a Sunday evening - super!

- CHRISTINA MCCANN

Was quoted over phone service call but not the $15 fuel surcharge. Also tech believed reset, rewind, and torsion adjustment was not a repair and thus the $15 off repair web coupon wasn't eligible. I took the owner up on his offer to address my concerns. The fuel surcharge and the coupon were refunded. Thank you. Mike was a good technician. I am still not convinced my three year garage door spring is over worked from 4.5 lbs of foam insulation. An informative but not pressured salesman. On time arrival for service call. All calls to customer service and managers were professional.

- John or megan Cherny

Very pleased with the service. Technician was respectful and gave good advice. Will call you again if needed.

- Fernando Katekaro

Just wondering if the old springs could have been adjusted instead of being replaced? Thanks

- Steve Lacey

Fast and efficient service. Reasonable prices and no extra charge for Saturday. Same day service. I was very pleased. The technician was very informative.

- Stephanie Scott

The repair was a lot more than I expected but Josh showed me what needed done and why. As a result it ended up being a complete rebuild of the mechanics. Josh was very professional and thorough.

- Steve Lacey

We called at 3:30pm and they arrived at 4:45p. The install was quick and professional. We have used Precision before and will continue to give them our business.

- Shawn Wynn

Excellent, fast, courteous service. Quick fix and explained everything thoroughly. I would highly recommend Mike and Precision for any future garage door related needs. Thanks!

- Ted Demos

Eric was very professional and cordial, as well as skillful in my repairs.

- Jerry Johnson

Eric was very professional. He explained all of the issues we were having. Eric replaced a gear for us and the door is working well. We will definitely use your company's services in the future. Thank you!

- Julia Gough

Need a detail bill of what items cost and amount instead of one big amount. The instalers were very nice but I don't remeber their names.

- Omer Vogelgesang

An itemized copy of your invoice was emailed to you at completion of the job. If you did not receive one, we can always mail a hard copy to you.

I was looking at the second repair in a year- of a 20 year old craftsman opener. Usually, I research all options to ensure I make the most economical, prudent decision. However, I impulsively called for service, because I was tired of lifting the garage door by hand. Although they did tell me there was a trip charge, I didn't consider that if I didn't like the options presented, I could go another route. All in all, if I had done things right, (in my eyes) I would have priced the openers that Precision offered, and researched the kind of opener I could go and buy myself and have installed. I am unemployed, so to get the best option was important. Although I felt the Liftmaster opener was too basic for the price, I am satisfied with the performance. I ended up getting the lowest priced one they offered. If I'd bought one at a big box store, I would have chosen a keypad entry. But it was too pricey. The opener I bought came with a basic wall control that didn't operate the light. I called and spoke with Chad, and this is why I'm giving four stars. He was very nice and patient, and was intent in "making me a satisfied customer." He upgraded the wall control at no extra cost. And also pointed out that if something were to go wrong with the opener, they would come out and fix it. If I bought one outright, I wouldn't have that option. Chad went out of his way to rectify my issue, and that kind of customer service is important to me. Travis the installer was also very professional. I am blunt and complained about the fact that I could have bought one, blah blah blah, and he remained nice and polite. I would use Precision again.

- Karen Swaynie

Repair of a sprocket, but after that there was an issue with the door closing properly. Door would go down a bit, then back up. Technician came out two other times, a bit unsure, then on fourth trip Josh came out and issue seems to have been resolved. Just continue to stress, one issue fixed followed by an entirely new and different issue that occurred immediately after the first issue. Still a bit wary of the door operation, but has been working properly past two days. Did hear quite a pitch from Josh regards to upgrades suggested, though I respectively declined.

- Alan Macdonald

Hi Alan, I'm sorry we had the follow up issue. Believe me, we don't like to make multiple warranty trips any more than you want to need them. Thankfully the issue was corrected. Your door failed several things on the safety inspection and was in need of further repairs. The gear and sprocket on your opener that was damaged was most likely due to these problems with your door. If I can be of any assistance please let me know.

Andrew was very nice and on time! He took the time to check everything out and explain what needed to be done. Great service!!

- Kelly Scott

The person on the phone that scheduled my appointment was very helpful. The service tech was on time, fast and efficient. Great service from start to finish!

- Karin Spychala

When I needed emergency service on my garage door, I had no idea who to call. I looked up info on the internet and the company with the highest ratings, Precision, was my first choice. The Dispatcher was wonderful and didn't make me feel like a burden for calling after hours and within 10 minutes of hanging up, Travis called to tell me he was on the way. When he arrived, he quickly assessed the damage and gave me a couple of options. He didn't pressure me towards any choice but made sure that I had all of the facts. I was amazed at how quickly he was able to get my door repaired! He actually smiled when he demonstrated my repaired door to me!! I've been in the service industry for over 20 yrs and the level of service I received from start to finish from Precision Door Service is SUPERIOR! I will recommend your company to everyone! I sincerely appreciate your help and will forever by loyal to your company!! Sincerely, Patty Heffelman

- Patricia Heffelman

Eric was super nice and explained things well, but I did feel frustrated that just a few metal pieces (some plates)cost so much money!

- Jennifer Ourand

Eric was efficient, professional and arrived as scheduled. I had originally just wanted a new garage door seal but had some additional worn parts replaced since he was here. We are return customers and can recommend Precision Doors.

- Terry Cudahy

- Brandon Smith

I can't say enough positive things about this company. We had purchased a deal on Angie's list and Precision was prompt in getting our service scheduled. Josh was our technician and he was awesome. He arrived on time. He even called and offered to come early if we were available. In looking at our garage door, a broken spring and problems with our opener he laid out all kinds of options. He was thorough in giving suggestions for solutions for all issues. He was not pushy, was honest about the various costs, offered opinions about types of doors including colors to match our house. He never appeared to be in a hurry, did not pressure us and was very patient and let my husband and I talk out the best options. Once all of our decisions were made (new opener, new door, new rollers) Josh quickly calculated our deposit and told us that we would receive a phone call the next day to schedule our installation. Precision was again very prompt in calling us and our service was scheduled for the following week. Outstanding service. There needs to be more companies that provide customer service like that of Precision! We look forward to our new garage door installation.

- Kevin and tammy Wente

Although today we only got an estimate, I appreciated the professionalism shown as well as the information given regarding the problem with our garage door. You definitely lived up to your past reviews and reputation!

- Gabriela Pena

Mike was informative and possessed good customer service.

- Gwendolyn Ross

Our experience was pretty terrible with this company. After two months from the time of the order, we have garage doors installed and they look good and work well, but are not exactly what we had ordered. Our order was actually messed up a couple different times. The technician was fabulous, but the office staff were not super helpful and messed up the order at least one of the times.

- Cristine Steele

Hi Christine, I'm sorry for the mix up. Your doors were 6'9" tall instead of the standard 7'. This is no excuse, and the technician should have caught this. Again I'm very sorry for the mistake, and the delay on your door. If I can be of any further assistance please call. Joel Belyew

I was very please with Mike's service.

- Gwendolyn Ross

THANK YOU! Our garage door was not opening and closing properly. The technician came out and made some small adjustments and recommendations to make it work correctly, which solved the problem. Thank you for your honesty in diagnosing the problem. I am extremely grateful and a loyal customer forever.

- Estelle