Garage Door Repair in Indianapolis - Page 462

Alan Macdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair of a sprocket, but after that there was an issue with the door closing properly. Door would go down a bit, then back up. Technician came out two other times, a bit unsure, then on fourth trip Josh came out and issue seems to have been resolved. Just continue to stress, one issue fixed followed by an entirely new and different issue that occurred immediately after the first issue. Still a bit wary of the door operation, but has been working properly past two days. Did hear quite a pitch from Josh regards to upgrades suggested, though I respectively declined.

Kelly Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew was very nice and on time! He took the time to check everything out and explain what needed to be done. Great service!!

Karin Spychala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person on the phone that scheduled my appointment was very helpful. The service tech was on time, fast and efficient. Great service from start to finish!

Patricia Heffelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I needed emergency service on my garage door, I had no idea who to call. I looked up info on the internet and the company with the highest ratings, Precision, was my first choice. The Dispatcher was wonderful and didn't make me feel like a burden for calling after hours and within 10 minutes of hanging up, Travis called to tell me he was on the way. When he arrived, he quickly assessed the damage and gave me a couple of options. He didn't pressure me towards any choice but made sure that I had all of the facts. I was amazed at how quickly he was able to get my door repaired! He actually smiled when he demonstrated my repaired door to me!! I've been in the service industry for over 20 yrs and the level of service I received from start to finish from Precision Door Service is SUPERIOR! I will recommend your company to everyone! I sincerely appreciate your help and will forever by loyal to your company!! Sincerely, Patty Heffelman

Jennifer Ourand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was super nice and explained things well, but I did feel frustrated that just a few metal pieces (some plates)cost so much money!

Terry Cudahy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was efficient, professional and arrived as scheduled. I had originally just wanted a new garage door seal but had some additional worn parts replaced since he was here. We are return customers and can recommend Precision Doors.

Kevin and tammy Wente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough positive things about this company. We had purchased a deal on Angie's list and Precision was prompt in getting our service scheduled. Josh was our technician and he was awesome. He arrived on time. He even called and offered to come early if we were available. In looking at our garage door, a broken spring and problems with our opener he laid out all kinds of options. He was thorough in giving suggestions for solutions for all issues. He was not pushy, was honest about the various costs, offered opinions about types of doors including colors to match our house. He never appeared to be in a hurry, did not pressure us and was very patient and let my husband and I talk out the best options. Once all of our decisions were made (new opener, new door, new rollers) Josh quickly calculated our deposit and told us that we would receive a phone call the next day to schedule our installation. Precision was again very prompt in calling us and our service was scheduled for the following week. Outstanding service. There needs to be more companies that provide customer service like that of Precision! We look forward to our new garage door installation.

Gabriela Pena

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although today we only got an estimate, I appreciated the professionalism shown as well as the information given regarding the problem with our garage door. You definitely lived up to your past reviews and reputation!

Cristine Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience was pretty terrible with this company. After two months from the time of the order, we have garage doors installed and they look good and work well, but are not exactly what we had ordered. Our order was actually messed up a couple different times. The technician was fabulous, but the office staff were not super helpful and messed up the order at least one of the times.

Gwendolyn Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was informative and possessed good customer service.

Gwendolyn Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very please with Mike's service.

Estelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THANK YOU! Our garage door was not opening and closing properly. The technician came out and made some small adjustments and recommendations to make it work correctly, which solved the problem. Thank you for your honesty in diagnosing the problem. I am extremely grateful and a loyal customer forever.

Steve Ruscitto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike is a great asset to Precision. I would make sure to keep him... Good Job!!

William Garrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very pleased with our service. Our garage door would not go up, but the motor would run.We called and told them we were "stuck" here until they could come. Our tech came within 2 hours of our call.He explained the things that were broken and how much it would cost to fix them. He was VERY polite and friendly. He had everything fixed within an hour and showed us how the new parts were working. The heat that day was really bad and we heard no complaints!! 6 stars!!!!

Larry Powner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door repairs were provided within 2 hours of my call to PRECISION OVERHEAD GARAGE DOOR Service. I could not get my car out of the garage due to a broken door spring and the repair service provided by Technician ANDREW was very fast and well done! I was back on the road in just a little over an hour after ANDREW started the repairs! I chose PRECISION due to published ads and recommendations from friends! I am very glad that I made the 'RIGHT CHOICE'. Thanks, ANDREW ~

Mike Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Troy and crew were very intent on making sure the door was properly installed and perfectly aligned. He also identified the faulty rubber seal and indicated it would be replaced. I would recommend the company to others looking for a new door. This is the second house on which we have installed new garage doors provided by Precision Garage Doors and very pleased with the results in both instances.

Rebecca Arrensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike offered me excellent service. He explained my problem and what to watch for.

Larry Powner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andrew did a great job and we are very satisfied!

Mike Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was timely and very professional. He was able to answer any questions I had and share his industry knowledge. I look forward to working with Precision Garage Door again in the future, should the need arise.

Richard Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Actually I meant to call garage doors of Indianapolis but Precision called me back and were able to come sooner. Corey was very professional. Thank you.

Jack Dickey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was polite, knowledgeable, quick with what he did and answered all my questions. Definitely would recommend. Price very reasonable.

Donald Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quality of the technician was relatively good, but he neglected to put the fastener on the clovis pin which was rectified by another technician. You originally quoted price for the opener to be installed plus tax; the additional charge for the remotes was understandable. However, the fuel charge was a complete surprise and somewhat unethical. Installed plus tax appears to not really mean--installed plus tax.

Connie Majors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi, Corey was very nice on time and he fixed the issue with my door but when I made the appointment I thought the young lady I spoke with (by the way she was very nice also) told me he would inspect and grease the parts and I am sorry I don't think that happened. Other than that he was wonderful. Thank you, Connie

Bill Hammel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Corey was very thorough in determining the problem with our garage door opener and in explaining his recommended repairs/replacements. The new opener works quietly and efficiently and is a definite improvement over what we had. Based on this experience, I would not hesitate to recommend Precision. By the way, a big part of my positive impression with the company came from the scheduler (Vicki?) who took my initial call and did a great job in getting our service scheduled quickly.

Jim Legrand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for damaged garage door, with service within 24 hours. Prompt attention to problem. Initially, garage doors would not "stay down", but that was corrected with a phone call and return for readjustment. Very pleased with your service

Jennifer Tobin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response.

Crystal Brooker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick. I called at 7:30am and they had someone out by 10am. The spring on my door had broken and upon further inspection my bearing were also worn out. Josh B. was my tech and he did a fantastic job. Very knowledgeable and explained everything clearly to me. He was done within a hour and my door is much quieter and smoother.

Ruth Oneil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very courteous and professional. He took the time to explain what was needed and why and even tweaked a few extra things to ensure the door was secure.