Josh B
Average: 4.95 stars
Josh B's Bio:
Josh was born and raised in Bagdad, Kentucky and attended school at Eastern Kentucky University where he majored in Landscape Design. Josh relocated to Indianapolis, and began his garage door career over 9 years ago. In his spare time he enjoys racing ATVs cross country, hunting almost anything, and spending time with his family and friends at home and on the farm.
Carmel, IN
Zionsville, IN
No comments.
- Lissa Shea
New Palestine, IN
Nice people. I didn't like that the tech told me it would be 1 to 1.5 weeks before it could be installed and then when the admin called to set the appt. they told me it would be 3 weeks. They accommodated me there and had the install done within 5 days (which I appreciated). I didn't like that I felt the sales guy was trying to upsell me at install instead of presenting me with the upgrade information at the time of the initial meeting when the quote was given. I have also found several screws lying around my garage floor - I'm just hoping that I have found all of them before a tire gets punctured.
- Kelley Oliver
Hi Kelley, Thank you for taking the time to do the review, we really need this kind of information to make improvements. We don't stress the upgrades to our guys on the initial estimate, if they think the customer wants it great, bring it up. They're allowed to at anytime, just not pushed to. I do this because many customers get multiple estimates, and other companies just don't offer upgrades. We've found that it sometimes hinders our sales. I do however require them to bring it up at time of Install, not as a sneaky sales tactic, but just to make sure it was offered at some point because it is the better option and best value. I have spoken with Josh, and he is really sorry he overlooked part of the clean up, and says he won't let it happen again. Thank you for choosing Precision Door, and we'll use this information to make our company better. -Joel Belyew
Indianapolis, IN
Very knowledgeable and quick with the repair. Will definitely do business with Precision again based off Josh's service. Thank you.
- Jeremy Cullison
Indianapolis, IN
Tech was very knowledgeable. Advised on all aspects of garage door system including safety concerns. Very professional!
- michelle hughes
Lawrence, IN
Great!
- Nicolas Breedlove
Broad Ripple, IN
Wow, great fast service. Thanks guys!
- Rod Collins
Indianapolis, IN
No comments.
- Maxine Hodson
Avon, IN
No comments.
- Dan Torrance
Fishers, IN
Josh is extremely professional & knowledgeable. He was also very friendly. This is the second time he has come & I would ask for him again if ever needed.
- matt bonomo
Product:
Service Technician: Josh B
Indianapolis, IN
After suffering electrical problems after a lightening strike, Precision responded as soon as I called and the technician was highly skilled in diagnosing the problem and offering options on how to repair the damage. My door is better than new thanks to his work.
- John Cangany
Lawrence, IN
He did a terrific job. It was a terribly hot day & he was very helpful. Love my new, quiet door!!
- Marci Reddick
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Service Technician: Josh B
Indianapolis, IN
Josh gave good & thorough explanations. He is very skilled in repairing the equipment and in dealing with customers.
- John Cangany
Indianapolis, IN
A minor structural problem was promptly scheduled and then quickly repaired in a friendly manner by Josh.
- Charles Boxman
Noblesville, IN
Josh is a very knowledgeable technician. What stood out was his professionalism and understanding the customers needs. Thank you Josh. Good job!
- Jimmie Gordon
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Service Technician: Josh B
Indianapolis, IN
I was very pleased with the prompt service. Josh explained everything clearly. The job was done quickly and to my satisfaction.
- Anne Dobbins
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Service Technician: Josh B
Indianapolis, IN
I called Precision from their Yellow Pages ad. I was so impressed they could come the same day to fix the door on a Saturday. Josh was very professional in explaining what needed to be done. And after installing a new opener, he walked me thru every step of its use. I will highly recommend your company to anyone needing garage door / opener service.
- Anne Dobbins
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Service Technician: Josh B
Westfield, IN
Thanks!
- Fred Wagner
Indianapolis, IN
Excellent explanation & hard worker.
- Sawyer Thorp
Carmel, IN
Josh was friendly and did a great job.
- Laurie Ziesemer
Pittsboro, IN
Courteous & polite. He was well versed in operators & answered all questions very professional. I would recommend him to anyone.
- Ted Mayberry
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Service Technician: Josh B
Carmel, IN
Josh showed outstanding customer service. Professional, honest, & a Red Sox fan. Thank you!
- Robert Kinnebrew
Indianapolis, IN
No comments.
- greg miles
Indianapolis, IN
Technician took the time to explain difference in equipment and repairs options. Other ompanies did not. Lifetime warranty was key in final decision.
- Scott Motter
Indianapolis, IN
No comments.
- Scott Motter
Westfield, IN
Very polite, efficient! So hot, he worked hard, despite heat!
- Jodi Brooks
Indianapolis, IN
Thank you for your prompt response. Definitely a happy customer.
- Ellen Mcdaniel
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Service Technician: Josh B
Beech Grove, IN
Great job!!!
- Don Wall
Fishers, IN
Josh was great. I was disappointed in my initial phone call. I feel as though it is a little deceitful to say you are running a special on repairing one spring + not tell customer upfront that the other spring will likely break if you don't repair both at one time. I will not recommend your service because of this.
- Laura Oliver
Hi Laura, Thank you for the feedback. Many doors in this area are originally installed with only one spring(this is cheaper option some companies use to shave cost, that ends up costing the homeowner down the road), therefore when a customer calls we don't really know what they will need. There are also cases where although its recommended to replace both springs at the same time, some companies don't do it this way, in hopes of tacking on another trip fee when the second breaks in my opinion. We just can't speculate over the phone what is needed in your specific case, nor what work you may have had done in the past. I assure you when you were quoted there was no intent to deceive you, and hope you will reconsider and use Precision Door in the future, and recommend us to friends and neighbors. My goal is 100% customer satisfaction, so if there is anything else I can do, please do not hesitate to contact me at (317)614-0985. -Joel Belyew
Carmel, IN
I have been extremely pleased with the level of service and professionalism with Precision Doors. They came the same day I called and were able to meet me after my work day. It only took them a matter of minutes to detect and fix my garage door opener's problem. The technician even did some extra preventative maintenance because the repair took no time at all. I would recommend Precision any time!
- Dan Filby
Awesome service, awesome repairs, Thank you!!!!!
- Mathew Campbell